Ladies and gentlemen, gather 'round for a truly unforgettable performance at the USPS office in…read moreNorth Versailles, PA, where the star of the show is none other than the legendary Amber Zupan Postmaster. If you're looking for a rollercoaster of frustration and disbelief, this is the place to be! Enter the scene: a seemingly simple package delivery. Little did I know, I was about to step into a world of comedy gold, with Amber Zupan taking center stage as the grumpy diva of unhelpful customer service. Bravo, Amber, bravo! First off, let's talk about Amber's attitude. Move over, grumpy cat, because Amber has mastered the art of the withering glare. With a glare that could turn ice into steam, she managed to take "rude" to a whole new level. It was as if she had a secret mission to make everyone's day just a little bit worse. Now, the plot thickens. I was told my package had been delivered. Oh, what a delightful twist! The package fairy must have swooped in, because the package was nowhere to be found. And when I dared to ask Amber for assistance? Cue the dramatic music, because here comes the crescendo of unhelpfulness! She shut down any semblance of a solution with all the grace of a bull in a china shop. In the grand finale of this sidesplitting comedy, Amber's performance reached new heights of absurdity. Not only did she dismiss my concerns with a flick of her non-existent customer service wand, but she left me flabbergasted by her unwillingness to even lift a finger to help. I must say, her commitment to her role was truly Oscar-worthy. As I left the USPS office, I couldn't help but marvel at the spectacle I had just witnessed. Amber Zupan, you are a true maestro of terrible customer service, a master of inconvenience, and a virtuoso of baffling behavior. If this were a comedy club, your stand-up routine would be the stuff of legends. So, dear readers, if you're ever in need of a good laugh, head over to the USPS office in North Versailles, PA. But beware - Amber Zupan's performance might leave you with tears of frustration and an unforgettable memory of the worst customer service experience you'll ever have. Brava, Amber, brava! Encore? Maybe not.

I really like this post office and love our mailman! When I drop mail at this post office it is…read moreALWAYS delivered in 24 hours or less! They are friendly & quick! You are in and out in few minutes & lots of parking. Or just drive past the outdoor mailboxes & open ur window & pop them in! How easy is that? Very reliable post office.

Very nice folks work the customer service stations here. Had to get some mail sent certified, and…read morethe fellow there helped me and went through expectations and the details with a friendly smile. Easy peasy!

Danika (Daniqa(?)) was excellent - patient, professional, efficient, despite the fact that I had…read moreabout 20 oversized christmas cards that each needed individual weighing. She answered all my questions (some of the cards were international) - she informed me about the strike of the canadian mail workers (one of the cards was for Canada). Bear in mind that this is a few days before Christmas, with a long line of customers, each with multiple letters, cards, or boxes. Yet, Danika was consistently cheerful, professional and helpful. Kudos to Danika, and to the USPS for hiring employees like her!

Always great, friendly service here. Polite, professional. The staff on Saturday are even friendly…read more(who wants to work on Sat?!)!

Stellar service, as always. This is my fav post office. The lines are short snd staff pleasant,…read morehelpful, and efficient.

I just wanted to acknowledge Dana's exceptional customer service. She was very, very helpful and…read moreseemed to be genuinely interested in helping me resolve my issue with a package. I called numerous times and each and every time I spoke with her, she was calm, never bothered or annoyed. So, Dana, thank you for all of your assistance! It doesn't go unnoticed.

Went in for a passport appointment and was helped by two awesome personalities! Highly recommend!!!read more

The West Mifflin Post Office (5001 Homeville Rd) generally operates from 10:00 AM to 4:00 PM on…read moreweekdays, with a lunch closure typically between 12:45 PM and 2:15 PM WHAT ONLY 1.5 hours for lunch? How does this poor Postal worker get anything done with such a short break? I can tell you how as I sat in the parking lot at 2:13 waiting for the door to open at 2:15 again walked in. I was the first customer there had some cards that I was sending out for Easter. They were a little heavier, so I was concerned that they may need a little bit extra postage on them so I asked the employee if he could tell me if they were OK and certainly the first couple he just grabbed them from the box that he has sitting next to him and shook them a little bit and went. Yeah, these are fine and I added some other others that needed stamps after I purchased them and I asked him to check these also he says " I don't have time for that"was only nine additional cards and he said" I'm starting to get a line" maybe two more people behind me constitutes a line but satisfying a customer is certainly a bigger deal for US government employee so I'm just saddened by the fact that he felt that he didn't have enough time after his little lunch break and he was probably worn out from you maybe lunch I was his first customer at 2:15 and he couldn't find the time to finish up my purchase so sad! He also recommend recommended that I find a post office that had more than one employee so he didn't have to strain himself doing this. Very unbelievable task of checking the weight of a card.!

I went there yesterday because I needed to mail something to my grandmother that was very important…read moreto her. There was an older male employee who was extremely rude to me. I understand that I showed up a couple of minutes before closing, but I didn't realize that until he mentioned it. I even asked him if he had time to help me, and if not, I would have gladly come back the next day. Instead, he snatched the box out of my hand and was very passive-aggressive. A lady walked in right after me, and he was rude to her as well--she only needed stamps. After she left, he made a smart comment to me, saying I was going to be the reason more people would come in, even though no one else came in besides that one lady. After I finished writing everything he needed, he took the box and the marker out of my hand and slammed the marker into the cup on the counter. I completely understand that people have bad days, but there's no reason to be aggressive or treat customers that way. Hopefully next time he chooses to be a bit kinder.

So, Wilkinsburg has a Post Office. I was not aware of this at all. Not sure most people would be…read moreaware of this either. I mean the building it is in looks as if it should be condemned. From the outside you would just pass this place up. Much like I did on several occasions. Honestly, this is the only thing in the building, all other businesses that once took up shop here, left. I wouldn't come here for my post office needs, especially since the one in Swissvale is much nicer, and doesn't look like a haunted house on the inside. One thing that is better here is space. There is a ton of it in there and you are not crammed in waiting your turn to get to the counter to buy your stamps/send a package. Even though this place seems uninviting, from my one visit there, it is very busy. People are actually using it.

Every time I come here this is a long line. Today I went in and got a shipping label when the only…read moreattendant went into the back room. A line started to form, someone kept calling out "hello? Hello?". A few minutes later the woman came out and asked the first person in line if she was the one hollering at her. Then she said "I have other things to do" so the place is obviously short handed. There is bullet proof glass and a box to put your items in. Unhappy employee, unhappy customers, and an unhappy looking place overall

Nice folks here. I stopped to pick up my snow delayed mail (along with a LOT of other folks). The…read morecounter attendant was very polite and professional...and clearly quite busy taking care of the line of residents.

I picked the worst day to come to the post office. I had to pick up a package that I had signed to…read morerelease to be redelivered that was never redelivered so I just went back to pick it up. It was inconvenient but whatevs, I just put it on my list of errands to do. The stamp machine wad down so there was a long line. I was about five people back when about ten to fifteen people got behind me. Then, one of the registers went down, one of the reps had to take her lunch, while the one rep that was still working had to do a passport. The first two people in line got super impatient and started yelling at the reps. I am so baffled at how adults can act like and worse then children sometimes. Anyways, when it was my turn, I tried to cheer up the rep bc i knew it had been a bad day for him. People, treat your postal employees better! They work hard for us.