This is a fine location. Plenty of of parking and they have a drive up mailbox which is super…read moreconvenient. They also have a mailbox that is big enough to deposit small packages that have prepaid postage. I have only been inside during the holidays and it's always a madhouse. I did not go in this year because of COVID but I did utilize the mail drop a couple of times. It's conveniently located if you live in the area or if you're just passing through. The staff is typically very friendly, even when it's busy.

If I could give zero stars I would. i understand being low staffed and that causing delays- fine…read more Continuing to say you attempted to deliver packages when no attempt was made is not fine. I work from homes with dogs that bark at anything. they also love to say that our door was blocked- nope. I have made repeated complaints and pretty much they say too bad. now they do not even answer the phone.

Very efficient and friendly service. Not really much to say about a post office. It's clean?read more

Not far from the cruise port. We were able to walk to this post office and drop in a postcard. I…read morewrote my friends daughter (6y/o) a postcard. We are pen pals and she loves when she receives things in the mail. So fun! This post office is efficient and the employee was funny and friendly! I actually enjoyed coming here!

I feel silly for reviewing a post office, but every postal experience I've had has been lackluster…read moreat best. I went in to set up a P.O. Box and the ladies behind the counter were fun and lively. When we asked them for a good place to eat, we left with a list of probably 30 of their favorite restaurants and dive bars, and more. They knew every local that walked through the doors and asked about their kids, their families, businesses, and more. It was probably the most wholesome experience I've ever had anywhere.

Our neighbor was told by our USPS carrier to contact the office about forwarded mail. I cant do…read morethat if they dont answer the phone! I'm 3000 miles away, so I cant go in person. Ive tried to call over 20 times. In person service has always been ok, but this is not acceptable. I submitted on-line Lost Mail Service Request, so we'll see how that goes. Please answer the phone! ...Or at least have answering machine so customers can leave a message. Thanks, Dan

Never had an issue, crowded at peak hours and they're short handed but if you have more than 5…read moreseconds of patience its fine.

Nobody ever picks up the phone when I call there!! Need more people to answer them and I'm sure…read moreUSPS can afford to get more help.

I've been to post offices around the US and the world and this is the most efficient, well run,…read morefriendly and welcoming post office of them all!

It's okay. There's (currently) only an automated self-service shipping station, so if you need help…read moreshipping something or need a more complicated service, you're better off going to another post office (I'd recommend the one on Congress St). However, if you're just mailing a letter with postage, it's very convenient, with multiple drive up mailboxes out front.

Excellent customer service and knowledgeable. The service was efficient and correct. I love postage…read morestamps.

I have used this post office for a good many years now. If…read moreyou get a box here they work the same as other post office boxes. You start with Two keys. Replacement p o boxes vary in price depending on if you go in or order online. I recommend going in person when possible for the best results. They have standard business hrs. The post office clerks have always been helpful and kind to me. They do have peak hrs. So if your have business you need to get done. Call ahead and ask for a good time to go. Getting into the post office / leaving can be a bit of a pain due to cars blocking view while trying to leave or the street light being right in front of the main entrance.

Today I wanted to drop off a prepaid 1st class small package…read more I had to park out back at the loading dock. Upon opening the door to the service/counter, I was greeted by people in line almost out to the door I was trying to go in. Probably 25 people in line ahead of me, one clerk. See the issue? I left, went to the other end of Munsterville to a UPS Store with one clerk, and dropped it off instantly. Don't bother with the post office in Westbrook, it is a hole.

Judy Sher was wonderfully helpful and the fragile goods were meticulously, beautifully and securely…read morepacked and delivered to California from New York Really first class. Highly recommend this service- and was the best priced of many quotes. Many thanks!

Thanks for the white glove delivery of an expensive and very large oil painting. A family heirloom…read morefinally reunited! It arrived in a large black Suburban wound with a quilt blanket around the entire piece and frame and handled with utmost attention and care. Grateful not to be bounced around another couriers truck with electronics and hefty items. My vision of paint falling off the canvas was unnecessary. I appreciated the first rate care of this item. Thanks signed BluesMama. Aka New England Nancy