This is how fedex handles your stuff. It's not necessarily the local people as it is the people in…read morebetween. The Moberly guys are great.

They need zero stars, been waiting for package from Columbia, which originally shipped from Belton…read moreMO. Which is literally 2.25 hours away. It's been in Columbia warehouse since Thursday night, today is Sunday. Everyday I get a email telling me it's out for delivery, everynight I get another email saying it's coming the next day. I have received this same email over and over. Still no package ( Sunday) and it contains medication for my pet. Calling customer service is a joke, the excuses it's the busy season, we have other customers on the line etc. DO NOT promise is a delivery date if you can't commit and follow through with that date. US post office , United Parcel service, Amazon etc. all can meet their commitment at this time by hiring extra help. There is no extreme weather delaying this package. I could have walked, crawled, been pushed in a bed while in a coma from my house and it would have been a quicker delivery From this point on any company that ships FedEx will not get my business. FedEx couldn't care less about customer satisfaction, it's pretty evident when I have spoken with a " representative" for the last 3 days. Calling corporate office in the morning maybe they can straighten out the Columbia warehouse location , but I'm sure I won't be the first compliant they have received about horrible customer service. My expectations with anything changing is zero.

Shout out to Miss Sarah! She was able to make some same day printing magic happen in about 2 hours…read morefor an order for 120 4x6 thank you cards on cardstock! Finding a shop to get that done on a Monday afternoon was tough! Thankful for this shop to having that capability. The shop is kind of hidden off the main road, but has street parking. This location also has a workstation to update any templates you need to do before printing. They also offer a test copy before your full project goes into production. The value they provide is outstanding. If I have more print orders, I will be using them! Great price. Great service. Great projects.

Absolutely terrible customer service. I needed to get some booklets printed and wanted to know if…read morethe FedEx store could help me with that. The man I spoke to over the phone was unhelpful, rude and uninterested in what I was trying to ask him. I don't think I will ever go back to this store in particular because he is always there working and every time I end up with him helping me it's always like this. Terrible.

Great price and great location! We rent 2 large storage units that we've had to visit every couple…read moreof weeks and have been very happy with the management and security.

Called to see if propane tech was on duty (They often are late for appointments). Very rude on the…read morephone. I asked if the tech was on duty, she said, "I'm here 'till Two". I asked two more times if that ment she was on duty now. I have called before and the on duty person went to lunch for over an hour! Miss Rude then says, " I told you three times I'm here 'till 2! And that implies I'm here now!" I would rate U Haul as a minus 300!

Dell came and installed my washing machine and was so polite, professional, and quick. He even…read moreoffered to help clean up after which I thought was super nice! 10/10 recommend requesting him for the install!

This company was used as a 3rd party to install a new fridge in my apartment. I allowed them to do…read moreso while I was at work and came home to items in my kitchen and fridge missing. When I reached out to the company manager nothing was done about it. If you decided to use this company be careful or be present.

I have never received anything on time from them . Between 1 and 5 pm usually means 9:30 pm or the…read morenext day. I plan my day around a delivery and waste a day.

I needed some boxes because I'm moving and they didn't have their cash drawer available so they did…read moreme a solid favor and let me buy the boxes up to the amount that was given and not only that I was short by $5 and the employees helped me with that $5 to get that bundle of boxes they went out of their way to help a customer that is very very considerate nice generous the whole nine yards I give these guys 10 Stars they're amazing and Deshawn especially is amazing thank you guys for helping me out you made my day

This is one of my fedex favorite store experiences. Ms Gwynn was brilliant and beyond spectacular…read more Gwynn's (Her) presence is breathtaking. She is very people-focused. I saw her interact with everyone who came into the store. She even helped me look at orders for small boxes for gifts for my friends in the future. I will drive back to experience this phenomenal customer service

This place has excellent service! I am in town from Los Angeles and Cody worked tirelessly to help…read moreme print out a special order. Jordan even jumped in to help. Cody is the Man though and I couldn't of made this important deadline without him. This place is fabulous and I recommend!!

Its pathetic that I have to give 1 star because their service is completely horrible and dont even…read moredeserve 1 star. They constantly change drivers routes so I never seem to have the same driver. They constantly say that the address is incorrect when it is in fact the correct address. I sit and wait all day for packages only to be told that due to operational reasons the package could not be delivered and will be delivered the next day between the hours of 8am and 9pm. Like I have nothing better to do than sit around multiple days in a row waiting on this pathetic company to deliver packages. No way can you get someone on the phone that remotely sounds like english is their first language so I guarentee they farm this out to some foreign country. They phone representatives are impossible to understand and when you ask to speak to someone else they say they cant get the higher ups to answer. Simply mind boggling how this company still exists!!

They were supposed to be here at 11:30 it's now 12:30 and they're still not here shame on them…read moreplease do not order under their stuff because they will take forever and never give you a package so

This business is now closed…read more I used their repair service when my laptop was under warranty. It needed a new keyboard. They took 3 days to fix it. The supposedly new keyboard gave up the ghost shortly after the warranty ended. in retrospect I think they may have installed used parts. I took another mac in for repair later. The trchnician thought it was still under warranty. She saw a scratch on the case and said " This computer has been abused and that voids the warranty." " It will probably cost a bunch of money to fix." "You'd be better off buying one of our new ones." I did take the ladies advice except for one detail. I did not buy my new computer from them.

This review only addresses a class that was billed "Mac Basics". The price of what was supposed to…read morebe 2 hrs was $38.00. The instructor was a very fast talking person who had not one clue of how to communicate basic information. He talked quickly in a monotone and switched screens rapid fire. I had not one idea of what he was talking about. To compound matters the class was held on the busy sales floor of the store. There was not only an echo, but the loud talking of the sales associate and customers made hearing almost impossible. Unbelievably, two dogs managed to get into a growling-barking match at the same time. When I interrupted him with what seemed like an easy question, he was baffled! He abruptly stopped the class after an hour or so. I did not complain about getting shorted, I was just happy to get the hell out of there!

Customer service. I was just treated with disrespect. The blonde woman older woman in this store…read morehas a very bad attitude. I asked her a question and then I received attitude. Not really sure she knows her job that well if that was the problem, but I did nothing but ask a question. The brunette was very nice. I wish I never moved to the other lady when I was asked.

If I could use 0 stars I would. We are new to the area and I have used the UPS in the city that I…read morelived in for many years, and have always been satisfied. I walked into this store #2772 and have never been treated so poorly. I have worked in retail for over 32 years as a store manager of a large grocery store (Vons-Safeway), so I am aware of customer service. Your employee 129401 (the older employee) they may have been sharing the same register was so rude to me when I needed assistance for sending my amazon return. She claimed my return needed to be in the original box that it came in (the box came with 650.00 worth of products and the box was huge, so the box that the product came in within the box was taped and I handed it over to her and she said she couldn't accept it as it was because it needed to be in the 'original package', which it was and how I received it. She continued to explain that I needed to purchase packaging for the box to be sent. The instructions from amazon were - "Boxes should be packed and sealed before dropping off at The UPS Store location or packaging charges may apply" The box was sealed and was the original box it came in, not the full box (650.00 box) but the box was sealed and secure. In the UPS store I frequented in California, I have returned other items and they scanned the QR code and slapped the label on the box and it was fine. The clerk kept telling me that it would not go through if it wasn't re-boxed. I had to pay an additional 12.23 for the package to be sent. Amazon had it as free shipping. I also had two labels I had sent through my email to be printed as we have just moved in and we haven't set up my printer. She said that it would not be ready until 5:00 pm, my visit was at 2:41. She was reluctant to check to see if it was in her queue to be printed, she finally printed only one copy (I had 2 pages to be printed) The copy was a UPS label for an item going to Boll and Branch. She told me that I probably will not get credit back because it was not re-boxed, which would probably cost me another 12.00. I had to send another item from Boll and Branch back in California and I sent it back exactly like I did, and did not have any problems. I just checked to make sure that the UPS tracking for the product from Boll and Branch and it did not go through until today. My whole experience literally made me shaken and want to throw up. The clerk was pleasant to others, but for some reason she was just awful to me. I am a Hispanic professional woman that has just retired. I wonder if that had anything to do with my transaction. The other clerk was very pleasant and kept looking over to her as she was working on my order. I typically do not ever write any type of review, but I am still shaking my head on how or why I was treated the way I was. I hope you can use this review for this particular clerk and let her know that it changed my whole mind on ever bringing my business to the store. I had to return a FedEx box as well up the street at Smart Printing Centers and it was a full 360 degrees difference. The clerk was cheerful, helpful and pleasant. What a difference. I will most likely using them for my shipping needs. It's unfortunate that as an owner/manager that you are showing your employees on how not to treat your customers. Three things that you have wrong in your synopsis. 1) The FedEx box never came into your establishment because I knew I had to take it up the street 2) The box did not contain hazardous materials. The box was the original box and there was nothing in there that was hazardous. 3) You still did not print my second page from my print job, which I paid for prior to arriving. It was 2:40 and it was the first time you checked the queue, your other employee stated as so. 4) You charge for boxes that are unnecessary for your own profit. I know now what 2 UPS offices I will not be visiting and or bringing my business to.

I just got another package delivered by FedEx. FedEx driver…read moreseems to have a problem with not damaging packages! This is not good customer service! This is not respect for customers