Small post office, small parking lot but saved me an hour of time leaving another and using this location. I didn't have a problem with finding a parking spot, but I was surprised how small the lot was. I wasn't worried. I know the area and would easily find a spot. However, that's me. I walked in, during the Christmas last minute rush, found only a few people in line. The line went quickly, and my package was out of my hands in under ten minutes. The staff was friendly and helpful. read more

Doug is completely disrespectful and unprofessional!!! i never would have thought a postal service employee would just throw keys at a customer and disrespect them due to a language barrier! read more

Completely unprofessional employees!!! Both the young lady & the gentleman named Doug. The lack of customer service and a blatant lack of respect from them is baffling. They get angry and irritated all because they have to do their job that, mind you, THEY APPLIED FOR. Please see it through that these employees are fired and replaced by more respectful and caring employees. read more

very rude. I was told not to go cause it's one teller, but he was rude, but he was yelling one working and he sent me to another post office out of my district to take care of my mail issue. When I got there, the guy said why did you come to this post office? You need to go to pikes Peak area. I said he sent me here and you said well I don't wanna badmouth anybody but he gave me the wrong information which was 20 minutes away than 20 minutes back. so I went in there and laughing so I didn't feel like I got my issue taken care of. I didn't want mail coming to me that live in my address. So I sent my husband in they took care of them right away. However they did stick up for the guy said yeah, even though you live in pikes Peak, you have to go to the fountain post office. anyway, they told him they longer get mail when they told me that there was nothing they could do about it until the people that put my address on there filled out papers so what take care of men and women different does the guy of care of people color different? I don't know but they were all very rude and I was very upset because they took up 40 minutes of me on the road and it didn't need to be. They could've taken care of it. Actually, the guy in fountain said give me I'll help you. I'll take care of you. thank you whoever the gentleman was a man of color he was very nice! I just didn't understand. Is it because I was a woman or a white woman I don't know what was wrong with this person there but I was told he was rude before so I just want people to know I report if I can because he had no business treating me the way he did and on a wild goose chase to another county for my mail read more

Dreadful. Straight up @$$holes. This is in regards to mail delivery and pickup. I've left letters clipped to my box that sat for 8 days that the carrier won't pick up. Visible from the street. EIGHT. DAYS. He couldn't turn his idiot head for eight days?? There was a food drive the second saturday of May. the carrier picks up the bag of food for disadvantaged people. But here? Oh no, not here. - I left a post-it note on the window of this jerk's vehicle. - I labeled the box and put it by the sidewalk. All ignored. Cause f&$@ poor people, right?? You can actually see the vehicle in one of my photos. Standing in line at the actual office is the standard you're-treated-like-dog-$hit experience that we've come to expect. Screw the USPS man. They deserve to go under. read more

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I called today and hung up on three times before I even anyone this morning. Then the gentleman that answered the phone refused to give me his name and act like I was being a real challenge by asking. I asked after being concerned that he misrepresented himself as the manager after his response was completely not caring. This was after he basically told me that he couldn't help ensure that I'm getting packages to my porch. my packages are being left on a sidewalk on Uintah that is heavily traveled and easy than for theft. in 15 years, I've never experienced was simply asking for help to get my packages to my porch. it was a horrible conversation and left me feeling like I absolutely better never have anything delivered to my house because there's no security and no recourse. I also don't know where to go from here to get this improved luckily, I have neighbors who call and say your package is left on the sidewalk again. I also have had to deal with my mother's house, but the at that post office really tried to help with problem-solving and I certainly have her name so I didn't think this was unreasonable that I simply asked for the name read more

Worst customer service. Rude clerks. Lazy delivery, won't even go into an office suite to deliver a package because of the community mailbox. Often we have lost and misdelivered mail. #1 complaint is they lost our original marriage certificate! Yet the fees continue to go up... read more

Wow, I thought I caught the employees on a bad day but after looking at this location and the amount of 1 star reviews- I realize this is a huge problem and there is a total lapse of professionalism and customer service at this site....that is chronic and ongoing. I came in. I was not greeted even though I was the only one standing there. There were 2 employees- a Caucasian male and an African American woman. They both stared at me like I was stupid yet there is a sign that says to wait to be called. Finally, the African American woman called me up. When I told her what I wanted- she told me it was not possible. Funny- because I showed her a USPS receipt from the day before that I mailed from another location. She told me she would not do this, and I was "crazy" even though I literally had the receipt in my hand. I tried talking to her and she looked at the guy and said, "she's crazy." So, I shot back "no, you are" and walked out. Maybe I should not have responded but I was so appalled by her lack of professionalism and rudeness. She did not have a name tag on- which just shows that she does not want to be called on the carpet for her complete ignorance. Absolutely will not return to this location. read more

The worst staff ever and they will talk bad about you to the other co-workers and when they know they messed up don't even think about getting an apology from them. If you don't like your job then find something else Eddie especially and the other black lady I didn't get her name read more

Very friendly staff The parking lot though is awkward and small. Nearly got into a fender bender read more

I've never had a good experience here. All workers are rude, slow, and act like they hate their job. I have to pick up packages often and it's a nightmare every time. Line out the door and one worker who is slower than molasses. If I could rate 0 I would. read more

I had asked the worker at the front to put on her mask before I approached and she laughed at me and would not put it on. I let her know that as a nurse I had to stay protected and she continued to laugh at me until I was in tears. Awful experience. read more

horrible service over a year now ive been dealing with horrific customer service. i can't believe they have been employed with this kind of service. lynn and her counterpart are so rude, especially to the elderly i've seen it on multiple occassions. if your so unhappy with your goverment state job ! leave who needs people like you behind the counter handeling inportant mail. i plan on reaching your superiors and getting names. you should not go here unless you want to be treated poor read more

Usps, check on your employees. I'm not sure what they're going through but that is the only explanation I can think of as to why they were so awful. I honestly don't know what to even say. The two employees (I am not sure names) a male and female working 2/3/22 at 10 am, they need serious help. Not only were they extremely rude for absolutely no reason, they just look like they hate their lives. I went to mail a package to my deployed husband and didn't know exactly how to go about doing it. The man gave me a slip and said "fill this out". I asked where the pen was and he just said "end of the table." Which is fine but I wasn't sure what table. I asked which table and he just pointed in a general direction. I walked over and saw a pen to which he yelled across the store "it's literally over here!" I had walked to the wrong table but there was a pen at both so it didn't really matter. The woman was working with another customer who kept making absolutely rude comments under her breath when this woman did absolutely nothing. Saying things like "let me set it down so you don't snatch it out of my damn hand." To which the customer replied "it is not happy here." And the employees said "if you don't wanna be here then you can leave. Goodbye". It was just very unnecessary and rude. Do better. I can understand if someone was rude to you but there had been nothing done. You have no idea what people are going through in their life so please, just treat others kindly. I assume they're going through something and that's why they're so upset and I kept any comments to myself because it's just not worth fighting about. This world needs kindness. Please be kind. read more

Worst service possible at this location. I think the old short guy is intentionally slow. I walked out on numerous occasions because of frustration watching him take so long to do the simplest things. I wish yelp had a choice for negative star ratings. read more