Staff polite & helpful. Quick wait time. Love the…read morearchitecture of the older building.

If I could give a negative rating they would get it. I'm constantly getting mail that's not mine…read more My carrier must be dyslexic because for the life of him or her ai get mail for others. After continually getting mail for past tenants, even after writing on the envelopes "no longer at this address" the clowns continue to put their chit in my box. And just today I get an email notification of a pkg delivery to the locker. I get in my truck and drive the half mile (because the lazy asses cannot be bothered to swing by, only to find no key! This is at least the third time it's happened! Sure it shows the next day that's not the point. Do your job! Horrible customer service. You really should be ashamed and look for another gig if you can't perform this one! I'm filling a formal complaint finally.

What is going on with our mail carriers? They are too lazy to drive up my driveway for a package or…read moreletter requiring signature!!!

I have found the counter staff to be extremely pleasant and helpful at the Silver City Post Office…read more My mail carrier is as well. They all do their jobs and remain friendly even with unpleasant customers. Over the past years, the USPS budget has either been cut or congress has failed to adequately increase its funding. Small post offices across the country like the one in Pinos Altos, NM, have been closed, forcing those residents to use boxes at the larger post offices or private ones. These rural residents not only lose an important postal service but a social hub as well. It appears that some in government want to see the USPS fail so that they can privatize it, and so they are letting it die by a thousand cuts. I am extremely grateful to have a post office in our small town, and I appreciate those who continue to get the job done and done well under increasingly difficult circumstances.

This is a decent post office. I'd give it all 5 stars if it had better/longer hours, especially…read moreweekend hours. To start with, I like the building. It's a cool space. The people seem reasonably competent. When, acting in an official capacity, I tried to contact the postmaster, he actually got right back to me, which was an unprecedented surprise. Maybe if I'd just been representing myself I would have been ignored, but I choose to believe this is a good post office. I recommend it.

Today I had the opportunity to meet with Leslie from Ship Arizona. What an amazing person she is…read more Immediately acknowledged me and let me know she needed to finish with another customer. Very organized shop and so many different services are offered. I had a package received for a prior neighbor that needed to be shipped to her. She looked at the label and said oh, this is USPS. I explained they don't forward Packages. She then looked further at the labels and saw the package originated with UPS and said she would take it in and talk with her driver, Frank to see if a new label could be created with the new address. I left my information with her. She called me a short time later and let me know Frank had the package and would get it relabeled for the new address. No charge. Outstanding service and I will be using SHIP Arizona for all my shipping needs. Thanks Leslie!

Amazing customer service - helped me out in a pinch with a lot of packages, while serving other…read morecustomers along the way. Definitely recommend Ship Arizona to anyone in or near Benson for your shipping needs.