Typical post office with indifferent customer service, but it is what it is. This location is in downtown Clermont, Florida and I had to get a package out. At least it is on its way. read more

US Post Office - Post Offices Near Me - Clermont, Florida

Roslyn was super helpful and friendly. Very happy I stopped here to ship out my packages.

I sell items online and I only use this post office. They print shipping labels for free and the employees are always so nice. I'd recommend going in the afternoon because they have a line out the door in the mornings. read more

I've been going to this post office for over a year, and everyday I say Hello and Thank You to the Middle Aged short haired Spanish lady with the glasses and not ONCE has she responded. She acts as if I'm bothering her or aggravating her by just dropping off my mail!!! Lady if you don't want a job- there's people that do! The older white lady with glasses told me in front of the entire line going out the door and with an attitude yesterday "You need to learn patience, there's only 2 of us working here, ring the doorbell once and we will get to you when we get to you!!!" I was in shock!!! I rang the doorbell once and went to the car to gather more boxes and rang it once more minutes later... I've always been kind polite and considerate... Just the way they look at you, talk to you and treat you (the customer) I don't even want to go back to this location... but I have no choice as it's for work read more

Roslyn CLERK # 21, is the rudest most incompetent civil servant I have ever had the displeasure of talking to. She was mad because I had 12 packages to ship out and she was ready to clock out at 3:30 PM well over an hour and half before closing. I had my QR codes which exist for COSTUMER convenience, NOT YOURS LOVE but i wasn't showing them to her fast enough so she decided it was a good idea to be condescending and tell me I can't come in with that many packages after 4PM. So I reminded her it wasn't even 3:45 yet that's when she started rolling her eyes and sighing super annoyingly like I wasn't going to notice. Try that with someone else because I don't take disrespect lightly. She then lied and said we can only ship 10 items a day at USPS WHICH COME TO FIND OUT IS A BOLD FACE LIE. Im bringing this agency business and shipping out a large amount of packages on a daily basis, she admitted she recognized my husband and I and still wanted to spread her misery. I know people have bad days and what not, but I also know plenty of people who would love to have a job here and do it with a much more pleasant attitude. There were only two people behind me and you knew I was trying to be mindful and load those QR codes as quickly as possible but you just wasn't having it. good thing there's another post office. BRING YOUR BUISNESS TO THE LOCATION IN MINNEOLA. Roslyn doesn't like waiting and she will rush you and act like you're not what's keeping her employed. Roslyn, please do better. read more

My cbu has once again and currently still left open !!!! After call non stop to the branch, no one has picked up the phone ! My cbu has been left open before and any stranger can just grab mail out of it. This post office is the worst doesn't care how the conduct business!!!!!!! I worked for the Apopka post office and I thought they were bad but no Clermont has them beat read more

This Post Office is always busy and today, there was one person working,one!! Now I know why people don't like to go to the Post Office.

Terrible post office. I now go to Minneola to mail things. Even at Christmas the wait wasn't as bad as Clermont and it's a smaller post office. read more

The Person That Answers The Phone Is Very Rude. I Called To Ask A Simple Question about My Package & I Got Alot Of Attitude For No Reason. The Need Better Customer Service Representatives. read more

Terrible service! Just moved here about a month ago and have had 4 packages sent back! Never got a call or a note in the mail saying they couldn't deliver them! read more

I put a vacation hold on my mail as I knew I would be receiving a check and didn't want it sitting in my mail box for a week. I get back and granted the mail was to resume that day. But some of my mail is wet and it had not rained in 2 days! So they were delivering my mail anyway! read more

No stars nothing has changed in 26 years except the population has grown 5 fold, plus adding thousands of homes, what's wrong w this picture. read more

This is a crappy post office....two of my packages claimed to be delivered, but I never got them and don't call up to put in a claim they will just tell you oh well to bad....also I am getting other people's packages I put a note on them and put them back in my box so the right person gets there packages one of the packages was medications...totally messed up...I think the postal carrier is either stupid or stealing either way it sucks I never had this when I lived in West Palm Beach. read more

Always come here, excellent staff. Very helpful with everything. The best in Lake County!

I was pleasantly surprised for once to not have a line out the door, however the staff is rude and stamp availability is limited when the display shows many options. It is disappointing every time I step foot in this location. Staff rudely raising voice to customers while other staff standing aside rolls her eyes at customers. Very unfriendly crew. read more

This is the worst post office I have been to. If one could do a less then zero rating or a negative 100 this would fit this place. I have been trying to give this post office a chance but every time I go something is always f messed up they manage to mess up even the most simplest of tasks. Richard was the clerk behind the window this time and all I needed was to send an already prepaid package to its destination and obtain a receipt of the usps receiving the item the tracking number etc. Simple enough right? NO. The lack of attention or even care with what they do here is Eminent. So blatantly obvious that instead of providing me with my simple request I got someone else's receipt and details of their transaction and last four of their cc. The whole nine ... I came back, I asked to be given the information for my parcel, not someone else's transaction but was told to make the line again. He did not expect that the person in line said" no I can wait, tend to the needs of the current customer". Richard said he did not know where the parcel was and he could not access the receipt associated with my request. Just shrugged and looked completely blank! I could not believe it. There is no one there to do a simple task no one else you can ask for help to do what you came in to do. I asked for my package back and wasted the whole morning while the search was on and I tried calling someone about it but much like other reviewers have stated... no one answers... I finally got my parcel back I drove to Minneola the usps on Washington and got it all done and taken care of in a matter of seconds. The next time I came in to this post office thinking this was a one off... I had the misfortune of dealing with the same person and asked several others to go on ahead of me because I wanted to get stamps and was afraid he would not get that right too. Well the other person there closed her lane and just hung out behind Richard chatting while the line got longer and was moving some papers and parcels just shooting the s.. great now I had no choice. I said Richard all I need is global stamps. International stamp the Christmas wreath one looks like this. I showed him one I had on me and he stated he had no more but I could get two of the stamps here and were more then enough to cover international mail I was trying to send. A greeting card size and weight letter back home to Switzerland and others in Europe. He was Charging more then normal for the global stamps, asked why, his response was, that it is because it's a little bit more then international stamps and this way they will definitely get there! You guessed it. He could not even sell the correct postage for a greeting card to send internationally. I sent one with this post office, as a test with him, then and there! I held on to the rest. (It did not have enough postage and was sent back to me) A GREETING CARD ! I drove to Washington street postoffice in Minneola. The person there said I did not have enough for international mail the greeting cards and was short. I purchased the difference handed in all the mail I was attempting to send And the one that was sent back and off they went with NO problem and arrived on time as expected. This post office is closer to me and wanted this to work out but after time and time again just consistently messing everything up, from the most simple request. "I need a stamp" to anything slightly more complicated.... They mess it up. I was sent a prepaid usps document envelope to send back, already paid for... the woman here said your total is $XX. I said NO, I do not need to pay anything this is prepaid. She huffed and looked at me and said "you can either pay it or it's not going anywhere. " The woman in the counter next to her overheard and before I could ask her if I could have it all back to drive to a different post office. She told the woman that it was indeed a prepaid one and this is how it needs to be done bla bla bla. NO apology on Anyones behalf and I asked If there was a Problem, and the lady that had come to show her replied no, she just needed to be shown how and what needed to be done. I ask for the Receipt and an apology for being so disgruntled and she said "I don't know how to do this I learn". I realized I was not gonna get anywhere. Made her give me back my package and you guessed it drove elsewhere. How is it that there are so many encounters and or situations with incompetence and or no will to help, that so many people have encountered and no one to do a thing about,maybe training or support?!? Listen if you need a post office drive the distance and go elsewhere this place is just not worth the hassle! read more

Always on weekend deliveries packages and mail are delivered to wrong address. Same number, same zip, different street name. Went to post office in clermont filled out form. Talked to local carrier. Nothing done. Keeps happening. People receiving wrong packages and mail has also complained. Fortunately the people receiving my packages and mail usually calls. read more

Great customer service. A little slow, but all post offices are. :). The folks here are always friendly and willing to help. Large front area for prepping packages. Location is in downtown Clermont near the water. Great place to walk around. Grab some stamps! read more

This post office barely functions and waiting in line for 20 minutes is normal. They have problems that need solutions. Half the time, they keep minimal staff at the counter. No wonder the post office is not able to keep a budget. They don't know how to do business....... read more

I'd give this place 0 stars, if possible. We operate a business and rely on efficient delivery of our products. Twice, over the course of 5 days, this place has not scanned the packages we dropped at the counter for DAYS. On the first occasion, it took them 5 days. On the second occasion, it took them 3 days. Needless to say, we have some very upset customers who are now blaming us for the delay. We will no longer use this facility. read more

Just very disappointed in the carrier for our neighborhood. I was out of town for the summer, so sent a package to our neighbors and the address ended in 3, but i accidentally wrote a 1. It came back saying no such address. Their name and the rest of the address was correct, and they have lived there for 14 years. So... wasted time and money. However, I get their mail in my mailbox at least 2 times a week. read more

I really should give the P.O. a 1 but giving them a break. The main problem is why do you try to deliver a package and leave a notice on my door when I have my mail on hold? Apparently nobody checks the online orders. I have a tracking number but can't reach the post office directly and am having to wait over an hour for a call back from an 800 number and all they'll tell me is what I find online. read more

WORST EVER. Rude, inefficient, and NEVER ON TIME. I've been trying to talk with the postmaster for over 2 weeks. Can't call, not available, too busy. WHAT A CROCK. POOR. POOR. POOR. Typical government BS. read more

Cathy is the absolute rudest person I have ever encountered, and I've worked in the service industry for 17 years. The mail is always delivered late, often wrong, and when asked if I could just get what had been delivered already, she was instantly aggressive, saying "we aren't playing these little games," freely giving her name since "people call all the time and complain and they don't do nothing." Lovely girl. I told her I wasn't being aggressive with her, I only asked because I was going out of town, and there seemed to be a lot of mail already in my box. You see, if Cathy seems my box too full, my mail gets returned. My attempt at civility didn't seem to matter, as she continued shouting at me even as I walked back to my car. This has to stop. read more

I purchased a rather expensive item online. For whatever reason it started off in the hands of UPS but was delivered to the post office for finally delivery. UPS got confirmation the package was transferred, yet after seven days the post office has yet to process the package in. When I went to this location to figure out what was going on I was told I would have to wait and that it would be a few more days. I explained it had already been a week and they told me that was too bad and I was going to wait. Extremely rude and very poor customer service. They also tried to lie and say they didn't have it and were still waiting on UPS. When I told them UPS had delivery confirmation they said it would be a few days. I asked where or not the package was there again and they couldn't answer me. It's no wonder the postal service is dying. With workers like these I might as well have driven to the distributor in Colorado and picked the thing up myself. read more

Worst post office ever. If it's 5:59 and your doors are still unlocked, you are still open. Such rude staff here. A few months ago, I walked it close to closing and got in line. A minute or two later, the woman at the counter says to me that they are closed. I stated that I've been in line and she said the woman in front of me is the last customer. I left and drove to the Winter Garden post office (which I love). Today, my husband needed to run errands and drop off the tax papers to be mailed out. He got there at 5:59 (after having trouble finding the location), his first visit, and was told they are closed. He stated and showed the woman his phone that is was 5:59 and her response was, "Maybe on your clock. It's 6:00 here and we are closed." He got her name and will be filing a complaint against this location. Considering all the other bad reviews online, this location needs major work! (And a good cleaning!!) read more

Needed a passport renewal. Looked up on website post office that handles passport renewals. went to post office and said I wanted to renew my passport. Lady told me I needed to fill out a certain form before they could process my request. I said " Fine, give me the form" She said "We don't have the form here, you need to get it on line" I said "But you process passports here. Shouldn't you have the form"? She said "I just work here" read more

0 stars. i don't hate many things and i have never hated anything as much as i hate clermont usps. usps in general sucks to begin with but this is a whole other level. they are the worst...why???? fedex doesnt have these problems!! stupid usps. i don't even mind fedexs high prices anymore their totally worth it. read more