I thought it was just Me, until reading all the yelps here about our local post office. It's like…read moreALL customer service everywhere, it doesn't exist! The US postal service is NOT what it used to be, they can't even get a live person for you to talk to when you call in for whatever. They put a package I ordered on the 28Jul in a wrong bin and for a package that was only traveling about a two hour drive from where I bought it, and as a result it went all the way to Nebraska and is now in Colorado and won't be here for at least another 4 freaking days. I don't even go to the local PO for anything as they are a complete SH/T show, with the exception of thei the Post Master there, he was very helpful and didn't talk like he was blowing sunshine up your kazoo. He is the only exception to my many complaints for this local PO. This is not the first time I've had delivery issues with them.

Every time I drop off prepaid parcels, they don't ship them for days or even scan them in. This…read morehappens every time! There is no point in using prepaid because if you don't hand your package to them and ensure it's scanned in, it will not be sent out for days. You have to take in your prepaid package, stand in line, and make sure the person at the counter scans it. They even told me that if I drop them off, they will not scan them in. This seems to be the way they operate here in Klamath Falls, Oregon. It appears to be a strategy to avoid doing their job. If a package gets scanned and they don't process it, it shows they are not fulfilling their responsibilities. If more people took the time to call the proper channels to notify the post office about what's going on, maybe we could see some change and have some of these complacent, lazy, and incompetent workers replaced. I feel so bad for those with online businesses; I'm sure they often face suspensions for breaching terms and conditions when packages are just sitting there or disappearing

One of the managers there, David, threatened to call the police on my mother because they sent her…read morepackage to the wrong address and she was going to go there and talk to them about it

I recently put in a change of address with the Eagle Point Postal Service. "I" put in the correct…read moreaddress. The post office put in the wrong address. It's been over a month and I have six packages lost, and not one piece of mail received yet!!! I am disgusted with this system! Not my fault yet I'm the one paying for someone else's mistake... Not one phone call of apology, NOTHING! Great way of doing business!

Ehhhhhhhhhhhhhhh no…read more This post office is near to my house but somewhat far from my heart. I can't say whether it's the fault of the staff or just shitty customers but every time I visit with the need to ship something flat rate there are next to no boxes out in the self-serve area and never any in the size I need. I don't like being forced to wait in the always-long line just to get a box that should be out on the shelf. And you have to use their boxes to ship flat rate. Often I find myself cursing as I either cram my goods into a too-small box or pad out a too-oversized box that I've found in the dregs of the shelving. It could be that the customers are to blame here, I do see some possible clues in the form of: 1. Half-assembled boxes left half-hazardly strewn around the counter space. 2. People who just stare blankly at the very obvious and simple choices on the self-service computer screen. ("Sir, I don't think you have the capacity to serve yourself.") 3. (this list item intentionally left blank) 4. Half-written address labels just left for dead on the counters. Seriously, every time I walk in there I feel a sense of malaise so thick I could cut it with a knife. But to the credit of the staff here, they have always been friendly enough and helpful (the few times I've had the wherewithal and the schedule availability to stand in line for the appropriate packing material. People - for the love of god. It's not that hard... don't steal all the boxes, learn the simple difference between Express, priority and flat rate. And get the hell out of my way. Oh, and if you can't read or you're just slow in general, stand in line and let the nice ladies at the counter help you. The self service machine is too complex for you.

Excellent service here. Jerry is so helpful, & just amazing. Great location. Love the self postage…read moremachine & drop off. Look forward to the new scanning of prepaid orders being available soon. Thank you guys so much.

It's always packed when I go in, but the staff is always helpful and patient. It's not their fault…read morethat the USPS is underfunded, so please be kind.

Lots of packages to mail out so I thought I'd save my mail carrier (who works extremely hard)extra…read morework tomorrow by taking my boxes and dropping them off through the bin inside. Doors are open and consistently. Sometimes yeah, sometimes no. Depends on what, who knows but it's 3:30 and the bins inside are locked to drop any mail.

Great service! The office employees are always ready to help. A special shout-out to Nicole and…read moreKen, who went above and beyond to assist me when I was desperately searching for a misplaced and undelivered time-sensitive parcel. Their dedication and willingness to help made all the difference. Thank you so much--I truly appreciate your hard work! It was a fantastic experience.

Excellent friendly customer service. Knowledgeable staff. Not to busy when I've been here, later in…read morethe days when people are leaving work. Clean areas in the store. Plenty of choice boxes and stamps to choose from. Nice experience

The best in the nation Awesome staff…read moreGet all your postal needs taken care of USPS The best in the nation Awesome staff Get all your postal needs taken care of USPS

These ladies have saved me money on shipping and are always willing to help if they can.read more

I had my unit on auto bill pay and the card expired, the staff didn't give me a courtesy call or a…read morenotice until it was past due 60 days at which point I received a lien/pre auction notice. I called the front desk to make a payment and during the call the woman at the desk became very defensive when I mentioned I would prefer to receive a notice prior to the lien notice (state requirement is to be notified prior to this). She became very emotional and was upset I stated I felt the lack of any attempt to reach me was "lazy" at which point she tried to bait me into an argument which I had no interest in talking to her aside from running my card. When I told her as much she hung up on me. I called back to pay the bill and she started to berate me on the phone and refused to accept the payment. Since the unit is in lien she is required to take my money to prevent unlawful sale of my unit. I called a third time and just asked to speak to someone else, I got the phone number of the manager Barry who was off duty and called him. Eventually I reached him and was able to just give him the card information without the drama. I just wanted to pay for my unit on auto bill pay and to receive notice of some kind prior to them trying to auction my unit. THIS IS EXTREMELY POOR CUSTOMER SERVICE, literally the worst I have seen from a storage facility. This lady should be fired, her sole purpose is to conduct transactions. Just run my card and take my money, I shouldn't have to interact with a horrible associate to make this happen. I shouldn't have to contact the manager who is off duty and not on site. Other than that I've had a pretty uneventful rental here. Unit is dry and my stuff isn't under any threat except form going to auction unnecessarily. 0/5 stars for the detestable lazy staff that want to argue instead of conduct business. Really poorly run if they keep her around. They charge way too much money for me to put up with this nonsense.

Ya never know what's gonna happen here!! Might take ya 3 weeks to get a check because they lost it!…read moreThey arent open good hours because its private and they do what they want! I've traveled all over the west coast and this is the worst one I've ran into!!

The office Lady is rude every single time. I try to be nice. Like I really try. But no matter what…read moreI say or tone of voice I use she is just rude. First time I met her she literally called me stupid. I've never had any issues until she started working there. Now I have packages going missing and she literally makes people cry. I don't know how to report her to corporate. But I'll figure it out.