Rude & inefficient & DIRTY. They make you purchase $4 in tape if you bring a shipping label instead of just taping it for you. Would so much rather bring business to UPS or FedEx. No wonder why the post office is going out of business. read more

Seriously, why can't everyone here be fired? They look pissed off when you walk in, and are pissed off the entire time. I walked in w/ a package, they say "you can't use duck tape to tape on a shipping label. Really no reason why, but whatever. They were about to charge me to place it on, when after staring @ me for 5 minutes they say "you also need to take off the other duct tape on the package" Smirk at me as I walk out. It's a shame that government businesses are all so shitty. read more

Just like every other post office its in your benefit to do everything to avoid using their services. When I walk in I am always prepared with my packages already labeled and ready to go and my letters already stamped. I never stand in their lines just use their drop boxes. In this location, Saturday seems to be the busy day, which doesn't surprise me since this post office is the only one in the near neighborhood that doesn't close at noon. Expect long lines. My advice would be to buy your stamps at Walgreen's your boxes at Staples and print off your labels online to avoid dealing with the postal service employees. read more

Worst post office I have encountered. Last week chose to close at 5:45pm, no explanations. One time a female employee was casually sitting at the counter text messaging doing absolutely nothing. I had to approach near her to purchase an item on the counter, when another employee yelled "she's not there to help you, don't you look at her". Seriously a waste of space and oxygen for these slugs. read more

this is getting a 1 star because its not allowing me to give it a zero. i will NEVER return to this post office again in my life! the worker, Shelly is extremely rude (thats an understatement). i left this place shaken up and my daughter was lamost crying. Do not go to this place. read more

After the reviews, I was prepared for this place to break me down. But comparing it to other post offices? Friggin dandy, and here's why: 1) They have an APC (automatic postal center), the genius machine that takes care of 80% of my USPS needs, even when the lines are long. And on the subject of long lines, what post office in the country doesn't have their share? 2) They actually keep all the different sizes of their Priority Mail boxes in stock (hear that, Federal Plaza location?) along with the special tape you need and have the foresight to clearly write the flat-rate prices on the display boxes so you don't have to waste your time trying to ascertain that on your own (again, looking at you, Federal Plaza!) 3) Great lobby hours and pickup times (handy for late-afternoon Netflix emergencies) 4) I'd let you know if I'd seen the rudeness, but my only interaction with a worker has been when I was packing something up for my bff the APC and she beckoned me up to the counter (on a line-free day) so she could help me out. She did my packaging, chuckling conversation about the snow, polite and pleasant. 5) Right off the Fullerton stop. I've come in on out the northbound brown and gotten out quickly enough to make it on the very next southbound. No complaints here. read more

Hmm, best times to get something accomplished is in the morning. And that is still a gamble... Here is why: The woman who is always on the far right, who wears long dreadlocks, is extremely mean-spirited, she always finds a reason to send me out of line-and im always prepared when I get to her window. Dare I need to dot an "I" or cross a "T", she tries to force me off to the side so she can begin helping another customer. Will close her window when she sees you coming! The other employees usually appear to be helpful and courteous, but thats if they are at their stations and ready. Plenty of times I have walked in to see no one present and had to wait up to 2-5 minutes for someone to appear....WITH an attitude. Employee in the lobby assisting is helpful and patient but not consistently available. And overhearing her gossip is just annoying. Woman with cute short hair is nice on some occassions but other times...she is rather moody, and selective with who she's very helpful to. Once time made me feel bad just because I wasnt sure abt which add'l svc I needed, think it was insurance/ tracking/delivery confirmation. When u rush a person, who the hell can concentrate?? We all dont love our jobs but it damn sure is nice to have one in these times.... They need an attitude adjustment and a bit of appreciation for patrons...who ARE nice to them. Ive seen plenty come in with attitudes but they make it bad for everyone else! read more

Three usps workers are chatting behind the counter as I stood in a line behind 7 people. Only one worker was helping customer. 35 minutes later, another lazy decided to open a second counter. Her : what do you want? ( she seemed so mad that she had to help a customer) me: ( stunned by the greeting ), "just some stamps please". here: I ain't got no stamps. me: does the other guy has em? do you not have any in the location? her: we ain't got none here. me: Ok, where can i go buy some. her: I dont know. me: ok thanks, have a good day. As I was half way down the hallway, she yelled " there is a stamp atm by the door" if you have a debit card. What the heck? this was my third horrible experience at this location. icing on the cake: As I approached the exit, this girl started yelling at the other usps worker for being incompetent. Can't even describe how pissed she was. Reciting her words would get this review flagged and removed. The way I look at it is that these workers definitely do not deserve 4 times the hourly wage, and definitely not pensions. Get ride of the scum at usps, and you can save the service. read more

Did I go to the same post office as everyone else? I have been here only a few times. I have a PO Box at the 211 S. Clark location, which is a terrible purgatory, I am convinced. But I have been mailing a lot of heavy media mail and this location is close to my home. I usually go in the afternoon. There's usually one worker working the line, and one doing other stuff out in the front. I have never waited in line more than 5 mins. Even though I've only been there a handful of times, the woman who works the line remembers me and what I do for a living and makes small talk like a normal human being. I thought I had died and gone to post office heaven--considerate, efficient, nice people who work here? CRAZY! I always send media mail and they have never had an issue with it. I also needed a hard to find form and she couldn't find one, and I told her not to worry about it, and she went well out of her way to track one down. I have no idea what I am doing differently from everyone else here....I would gladly go out of my way to go to this PO! read more

I've never had an awful experience with this post office. With USPS in general, yes. But everyone here has always been professional and friendly. The lines can be long, and sometimes they move slowly, but that is the nature of the beast. read more

I second all the reviews about the rude staff, and will add that getting in here when there isn't a huge line is impossible. Thankfully they have that electronic postage thing if you're desperate, but even that usually has a wait. And they need to chill out with the dudes who hold open the door and then ask you for money. Sorry homes, but I do that myself 40 times per day and have yet to find it to be any sort of hassle, so I'll keep my cash. read more

It's offices like this one that gives the Postal Service, and indeed the US Government, a reputation of poor service, apathetic employees, and inefficiency. All of those negative qualities, and more, are exhibited on a daily basis at this location. Steel your nerves and be prepared for a long wait time before venturing in. As an added bonus, you might get the doorman-bum to hold the door for you. read more

I will never ship a PACKAGE with usps again. On 8/17 in the morning there was only ONE lady working there. She was rude, not friendly nor helpful at all. She sent me to remove the tape I had on my box and put new tape on and when I asked her questions about shipping methods she was not helpful. I chose not to do priority mail or delivery confirmation (stupid on my part) and the package has never been received!!!!! The person I sent it to never received it and it's been a month later. There was about 40 bucks worth of stuff in that box. I called the customer service line to file a complaint and they were suppose to 'investigate it' but since I never did delivery confirmation, they now cannot track it. Now I must try UPS or FEDEX next time...grr, read more

Everytime I take my small business packages here. It sits at this location for a week - 2 day shipping ends up taking 2 weeks! I used to have them scan it in so at least it didn't look like I didn't ship it. But now this location won't even give you a receipt so you have to scan it at the kiosk, and then get zero updates for 12 days. read more

Ok, I know that everybody has said horrible things about this place, and sometimes I agree. There is always a huge line and the service isn't like eating a barrel of sunshine or anything. But today, when my dumb self accidentally dropped a gift card into the fullerton/seminary dropbox, these people really helped me out and were really friendly about it. One lady even walked with me from the post office to the dropbox to see if she could open it and get my card out for me. When her key didn't work, she walked back with me and called around until they found somebody who could open it for me. Everybody was super nice and really sweet. Maybe the reason service is often so slow and crappy is because they use all their energy on being super awesome to one person, but I really appreciated it. read more

Here we go: I dropped of a 1st class, parcel select, postage-paid package 13 days ago, at this location, complete with tracking number, and a clearly labeled recipient address. I checked the package delivery status on-line, daily, only to see "shipping label created". There was never a delivery status update. To investigate further, I went back to this postal location to show my receipt and to inquire about the status of the package. The woman that initially received my package told me that I shouldn't expect to see an on-line update for 5 days from drop off. I told her that it has been 12 days with no update. She ran my tracking number and said, "Hmmm. It doesn't appear they scanned it. You better call the 800 number to see what's happening". I told her, "you were the one that took/accepted my package"...at that point she had no comment. So much for customer service. Suddenly, today, my package status appears on-line showing "Received at shipping location", and "Received an sorting facility" as of 2/25/15 (the next day after my in-person inquiry).... Who knows what was going on behind the scenes. Rather coincidental that my package appears in the tracking system the day after my follow-up visit. What the heck is happening there? read more

Why is the post office closed? There is no note on the door or update to time changes. I really needed to get packages out and this is very I concur that! ! read more

US Post Office - Post Offices Near Me - Chicago, Illinois

I saw the bad reviews for this place and thought I'd be fine because I was only dropping off some prepaid packages, but when I got there the bottom of the drop box was opened up so I went to the older lady at the desk. She looked up at me from whatever she was reading and coldly asked me "what are you trying to do" so I said I'm just dropping packages off. She told me to go to the next counter so I went to the other end where another woman was standing behind. The older woman then proceeded to yell "I said the NEXT counter not THAT one. The one with all the boxes right there. They're RIGHT in front of you." And then proceeded to mumble who-knows-what. It took every ounce of control in me not to go off on her in fear that something would happen to my packages. I was at this place for all of 2 minutes and those will be the only 2 minutes I'll waste here. read more

I went to ship something and all the shelves were completely barren - not a SINGLE piece of packaging material was in stock. I don't know why they can't put in an order when they see their inventories are running low! I completely wasted my time here - and to top it all off, their self-service machine was out of order so I would've had to wait in the line of 15 people. read more

I gave this place two stars for the simple fact that they do not have the slightest idea about how bad they are. When you work in a pit of ignorance, this is the by-product of service that you receive. I sincerly think that they believe that they did a good days work when they go home. Therein lies the real tragedy. This place is so bad UPS just west of there does not even need to advertise. If UPS or Fed Ex ever delivered common mail. USP would go under read more

As far as past offices go, this really wasn't bad. I had to wait behind only one person, they have self-serve shipping, and even validated parking. The person who helped me was friendly and quick. They do passports which is convenient. There's a bunch of bike parking outside. read more

Absolutely hideous, mean, horrific, attitudes from these workers. I will never use this location again. These women are abusive and should not have jobs working with the pubic. I do not believe my packages will ever arrive based off the way I was treated. As I share my experience with friends, it seems the general opinion of this location is the same - awful. Attempting to do something so simple as mailing a package they make a miserable, negative, ugly, experience. I took my remaining packages to the California location - zero issues and smiles. I am filing a formal complaint. read more

Well, very rarely do I write review for post offices But my experience yesterday warrants one Marie was extremely helpful and took the effort to fish for the tracking number that I forgot to collect. Convenient location by the red line read more

Located across from DePaul University and the Athletico gym, they have a few spots in the parking lot so you don't have to do metered street parking. When I came on a Saturday afternoon, it was empty and I did not have to wait in line to mail my package. This place is CASH ONLY though so come prepared.. read more

I don't know but I guess I came to this post office during a good month or something?? I lived in Lincoln Park for a month this summer (2008) and came to this post office a couple of times. It was by far the 2 best post office experiences I've had since moving to Chicago 2 years ago! I was greeted when I came in the door and had 2 employees ask if I needed any help. I was trying to find a box for mailing some placemats to my mom. This woman working there went way out her way to help me figure out how to wrap them and didn't even charge me for the shipping supplies I used. I think I came first thing in the morning before work, so maybe that the trick to getting good service here?? I was shocked when I saw the bad reviews you guys were giving this post office!!!! read more

WORST CUSTOMER SERVICE I'VE EVER HAD. I went in to send my package overseas, and since my package has gone missing for a while before, I wanted to know if I have an option to add some more expensive insurance or things like that. Since I wasn't born here and don't understand how things work here very well, I had to ask many questions to fully understand how they process things. I get that it could be frustrating to explain something to someone who doesn't speak English as the mother tongue, but this woman who took care of my package was getting irritated with me and started to give me an attitude. I wish she had a name tag on her. I was irritated as well, so I said, okay fine! to move on at some point. I admit that my voice wasn't very happy or I sounded very excited, but I wasn't yelling at her or anything. I just turned my volume up a bit so that she hears me. And then, she was like huh? with a super rude attitude and started to accuse me for being rude. What the actual fuck? She was the one who started everything, but she said she didn't like my attitude and if I don't change my attitude, she said she wouldn't take care of my package. I needed to send my stuff, so I decided to deal with her attitude, which was pretty annoying. On top of that, during this COVID-19 pandemic, SHE WAS NOT WEARING A MASK, and she blamed me for wearing one because apparently she couldn't hear what I was saying well, and couldn't see my facial expressions. Excuse me? Is every decent person supposed to wear a mask? She wasn't wearing a mask, gloves or anything. She started to be a tiny bit better when her coworker came in. I couldn't believe what happened to me there and I was very upset, but I wasn't the only one who thought she was ridiculous. Later, one lady who witnessed what was happening came to me and said that woman was ridiculous and being super bitchy. She told me that she'd call the USPS to report the incident and tell them to fire her. That's how bad she was. I'm not coming back ever again. It was just unacceptable. read more

terrible customer service. Aggressive employees. It's time USPS pay attention to customer service as private shipping companies do. I would never give work to USPS again if I could. read more

it's really iffy here if you get someone who is remotely helpful or nice.. they act as if they are really doing you a favor.. isn't that funny? Postal Service employees are literally paid by the tax payers. It's kinda your job to be of service and yes, to be courteous. Lots of people would love to have your job! Be gracious. You are only hurting yourselves by being rude and curt to people. read more

The other reviewers are on point, this post office is usually pretty bad. The line pretty much takes forever to get anything done. It seems like they do not schedule staff because sometimes its 20 people in line with one person working and sometimes its 5 people at the counter with no one in the post office. I had a PO Box for over a year and the mail service was good. They always forgot to put a reminder in my box when I needed to renew- they would lock me out instead and have me wait in line to pay my bill. read more

I completely agree with what everyone else has said about this Post Office and its staff. They earn a One Star rating. In the past 15 years I think I've gone there 2-3 times. The first time I thought I was watching a Second City skit. I left laughing out loud because I couldn't believe what I had just seen - the rudest, nastiest USPS staff I had ever seen, barking at customers waiting in line then barking at them again as they were being helped. You can feel the negative energy when you walk into the place despite new renovations. My husband always goes there because we save on trackable shipping costs.That's not incentive enough for me. I use our very friendly, very accommodating UPS Store on North Avenue at Sedgwick Street. They know how to treat people well! read more

Don't bother trying to call this post office because they will not answer. After calling repeatedly and never having anyone pick up the phone, i went down to this post office in person. I mentioned I had been trying to call and wasn't getting an answer and I was told they "don't have anyone there who does that". Ridiculous. read more

Rude, they should never be in front of customers. A completely lack of understanding on how to talk with people not mentioning customers. This is everything that's wrong with the USPS. Next time I go to UPS read more

This is absolutely the worst post office you could find. Why it takes one half hour to stand in line to just buy stamps is incredible. At 5: 45 on a weeknight, they have one person at the counter and the line is eight deep. If you need stamps, skip this post office read more

I paid to rent a PO Box at this location when I moved and I have regretted doing so from the start. One package was already "lost" and I am now missing a second one which I am sure won't turn up as USPS tracking tool indicates that it has been delivered and the rude employee I spoke with assured me it was not there. The tracking status clearly indicates delivered in/ at mail box, (status bar is green and there are no more updates available) but I was told I was wrong in interpreting this as delivered. Evidently when this package is "really" delivered it will update to "delivered at PO Box"??? I've used this tool at other PO Boxes for many years and that's a first! The employee spent more time arguing with me than needed. All I wanted was a clear understanding of why I received a text telling me my package was available for pickup if it wasn't. I have a very high tolerance in general so for me to spend time writing this review says a lot. My goal in renting a PO Box was to prevent my mail from being misplaced and so far I feel safer having it delivered to the open box at my apartment. There are some great associates that have assisted me at this location in the past. Just don't end up having a serious customer service issue such as a misplaced package or be prepared for aggressive and rude behavior. read more

I had a good experience here, I don't know what all these 1-star reviews are about. Maybe it was the time of day. It was about 2 p.m. and there was only one other customer. I walked right up to the counter and the clerk smiled and said hello. I shipped a couple Priority Mail packages with the clerk doing it very efficiently. Then she handed me my receipt and delivery confirmation stubs and said have a nice day. Some of the reviews here have said the clerks are racist (??!!) I am Asian and the clerk was black, we got along just fine. read more

This post office is a literal nightmare. I always have problems every time I come here, which unfortunately is often because it is the only post office near me. I run a business that ships out a lot of online orders. I dropped off three packages on Monday, complete with attached shipping labels for Priority 2 Day shipping, tracking information, and insurance. It has been three days and the tracking indicates that not a single one of the three has even been sent out from the post office yet. Trying to call the post office was a joke. It rang several times, made a minute-long deafening high-pitched beep, and then hung up on me. I tried called two more times with the same result. This is the least customer-centric business I have ever had the misfortune of dealing with. Every time I come here I ask myself why I did not just pay the extra to use UPS or FedEx and have my items actually ship properly and on time. I now know to print my own shipping labels and make sure to attach them before arriving at the post office or at least bring my own tape. Failing to do so will result in you being kicked to the back of the line, and you will have to purchase your own roll of low quality Post Office brand packaging tape because they will not provide you with even a small piece of tape to attach a label or close a package. You will also be sent to the back of the line if you have not yet written the address on your package because they will not allow you 10 seconds at the counter to write an address. Service is always slow, staff is rarely if ever friendly, and there is a general feeling that they are annoyed that you want to do business with them. I wish I could give this post office 0 stars. read more

Gave me a phone number I needed and did it with a smile! Thank you.

The lady behind the counter at this post office ruined my day. I went in to cheerfully mail my holiday packages. The postal worker made everything a hassle, she refused to stamp my delivery receipts unless i organized them for her in a certain way. When I asked why she said she didn't know me, so why should she just stamp my receipts...? I said, "because the other side of the receipt is obviously on the package and I wrote the people's names on them." She said, "well then put them away, i guess i won't sign them then." So I went through all the delivery confirmation sheets and put them with their respective packages. There was a little drip of coffee on one of my packages and she refused to mail it. I asked why and she got a really snotty tone of voice, like she hated me- but I was being nice and not fighting back at all! She said it was soiled and just smirked at me, because she was NOT going to mail it and there was nothing I could say or do. I asked why and she just repeated that and looked at me like i was stupid and being a pain, but she was being sooo bizarrely unreasonable! So, I didn't even get all of my packages. It was the type of situation where just being nice didn't help me at all. As I was leaving she started be super sugary sweet to this old lady who she let budge to the front of the line. I looked at her and said "i noticed you are treating her differently than you treated me." She said "well, you deserved it. You made a problem." I didn't make a problem, she is a nasty, messed up person who just likes to make things a hassle for people. Although when I arrived I was happy and pleasant, when I left I was upset and feeling very indignant. Afterall, she didn't even let me mail all my packages and then degraded me throughout the transaction, making me organize those receipts and talking down to me. I left feeling horrible. I hope she gets fired very soon. It was checkout woman 05. She has some kind of mental illness. read more

EVERYONE - call the Post Office Consumer Affairs and lodge a complaint against this place. The staff is so incredibly rude, and their behavior dips below the worst stereotypes anyone could place on the likes of the post office or DMV. They are demeaning and their comments are downright provocative. Avoid this one if you can at all costs. There are other post officies with far friendlier staff. read more

A package was "delivered" according to USPS, but never received. I have been calling all day to see if it is at the USPS office, and no one answers. Learned a lesson- use ANY other option besides USPS going forward. THE WORST! read more