What a serendipitous find! While leaving a tearoom in Charles City, we stumbled upon this little…read morepost office in Ruthville! Ruthville is named after Ruth Brown with the establishment of the post office in 1880. She was the wife of a prominent landowner, Abraham Brown. According to the last census in 2020, there were only 6 housing units and a population of 5! Ruthville is tiny, only 0.055 sq. miles. Residents in the Charles City area also use this post office although there is a Charles City Branch off of Rt. 5 on Courthouse Road just 5 minutes away. This is considered an historic landmark and is quite large for serving such a small community. I like the white painted cinder block building with its handicapped access, vintage touches (the wrought iron can be seen at the top of the ceiling), its brass mailboxes, and antique lighting. There's also a drive by drop mailbox outside. Love it for its history! Hours M-F 12:30-4:30, Saturday 8:00-11:30 No passport service

4/22/26 @ 3:25 pm: It's unfortunate that I have to change my review. I stopped by to get a receipt…read morefor a package I was mailing. When I got inside, there was one person in front of me at the desk. There was one person working the desk while all the others were in the back watching inappropriate videos out loud, cursing, and laughing at the videos. After 20 minutes of waiting, the line was wrapped out the door. The first lady was trying to reopen a closed P.O. Box that belonged to someone else (Steve who lives in WV). Another lady was called to the front to take over & the customer asked if she could come back tomorrow with Steve on FaceTime to show his ID & mortgage to have his P.O. Box reopened. The post office lady said, "we aren't supposed to do that", but she didn't specifically say she wouldn't do that. She let that customer leave thinking she could do that the next day without being 100% clear that she couldn't. When I got my turn, I had a horrible attitude. I just wanted my receipt so that I could leave. I got it and left with the line even longer. This office is horribly unprofessional & I see why their rating is so low. I plan to complain to USPS directly with the information about that P.O. Box issue because it is unethical & no one else is able to open/reopen a P.O. Box via FaceTime. So, don't pick and choose to do so when it's convenient. These people need customer service and ethics training ASAP!

We have not received any mail since Monday but we have received a neighbors mail that lives 5…read morehouses down from us. Can the postal delivery person not read the addresses on the mail and that is big as day on our house! Hopewell post office is the worst!

Lovely post office w a grand entrance in West Point, Virginia . The interior looked 100 years old…read moreor older, very nicely maintained. I felt weird about taking pictures inside, but it has that nostalgic old post office feel for sure. Nice lady assisted me in shipping a book via media mail.

Super clean post office! Well stocked and offers a greeting card kiosk, plenty of mailing supplies,…read moreand a variety of stamps! The service was slow, but it was a busy Friday. Located in a strip mall, the plain facade is nothing to "write home about". They have passport service here so that's a plus! The hours are M-F 8:15-4:30. Not open on Saturday? Really? Lightfoot P.O. might have some folks p.o.ed!

I always come to this post office. The staff are friendly and helpful. The one close to me is…read moreawful so I travel to this one.

Great customer service, and moved that line like flood was coming - quick and safe. I love it other…read morepost office need to to take lessons. Plus they only had two teller - they make the banks look bad.

Employees at this location are friendly and competent. Hardly ever a long line but when there is,…read morethey move the customers in and out quickly.

Dropped items off and they never were tracked and disappeared. I feel either this office or where…read morethey send it too in Richmond are thieves. One of my packages will be delivered but the other one won't be? They are thieves

Very poorly managed location!! STILL super long lines that move so slow because only 1 very slow…read moreworker!!! Not sure WHY! We always end up driving further to the N. Boundary location because they have better customer service there and faster service and shorter (or no) line.

The employees here are always incredibly friendly and helpful but if you need to mail or pick up a…read morepackage on a Saturday, get here early because they don't stay open until 1:00pm as their hours clearly state. They close whenever apparently. When I showed up three other people came to mail items and the doors were locked, lights out at 12:20. Why not just change the posted hours?

My bf and I dropped off our package on January 22nd and have not received it. It hasn't even been…read moreshipped, tracking states it is just there at the office. I called today and was told there's nothing we can do but wait. Very helpful. I do not recommend this location at all because they do not get anything done. Send our package!! For the amount of money that was spent to even send this is ridiculous. We deserve better customer service than this.

While the FEW employees at this location are fairly helpful, the location is incredibly…read moreunderstaffed for the city it is servicing. Also, as with most USPS locations, the facility is beyond outdated. Also, I witnessed employees physically reaching over the counter and selecting the Top rating when the screen is prompted to customers. Even after being refused a refund, I asked to speak with the lead employee, and that never happened. Avoid this specific location at ALL costs, as it is a trash location, and blatantly robbed me.

Had appointment scheduled for Saturday morning. There was a worn sign posted that walk-ins and…read morepassport appointments had been cancelled for the day. Truth -- they do not support Saturday appointments at this location! We had signed up for email and text updates for this appointment, and received NEITHER! Sign COULD have stated that Saturday appointments were not supported, but did not. As we were in the process of scheduling for another Saturday, which the site allows, and yet the facility does NOT. Glad we waited around to inquire about the details. Huge waste of time (as you need to schedule 4 weeks in advance) and energy. Very poor communication skills.

I've been using this post office for many years. There is a convenient self serve kiosk in the…read morelobby that you can access after hours. The staff has been helpful on many occasions. A few years ago I had a package sent that the sender forgot to include my apt number on. My regular mailman had the day off and I just happened to be grabbing the mail and saw that the package was not delivered. We tracked it and saw it was being sent back the the sender, so we rushed to the post office. The person behind the counter got the tracking info from us and decided to check for it and found it right away. Another time recently my mailman saw me near the mailbox and gave me a shout because he had a package that was too big for my mailbox and would've had to be picked up from the post office otherwise. This location does get really busy, there are a lot of apartments nearby in walking distance. Sometimes they are understaffed, but that is the case almost everywhere. Everyone I have worked with here has been professional.

The folks working here were super helpful and friendly. This contrasts other post office…read moreexperiences I've had.

Worst ever. says they tried to deliver a package yesterday at 4:45 and thee was an inerference…read morewith an animal. Such a bold face lie. There was no one home at 4:45 and if there was an animal, it was inside. no one in their right mind would have a dog wandering in this frigid weather. Can't wait to go to the post office, or maybe just take a day off and meet the lovely delivery person in person and confront them on the bold face lie they told.

Envelope addressed to person not at my address delivered to my address on thursday, May 16. I…read morereturned the envelope to my mailbox noting that this person was not at this address. Friday, May 17 and Saturday May 18, carrier refused to collect return mail from box. The carrier for Friday was not my regular carrier, didn't see the one for saturday. perhaps more training would clear this issue up. As to your little remarks, I could add unfavorable comments about service at the branch, but you know you shortcomings. This rating is because my regular carrier is such a nice guy