Friendly employees. And very long wait times for picking up packages/sending out packages…read more Every-time I'm here, it's always at least an hour wait! Packages should be delivered to my mailing address , not the post office where it's an hour+ wait. They need more than one employee working at the desks.

Post Office is a disaster! I've had had 4 packages lost/misplaced in 6 months. Also they have…read moreshoved things into my box so tightly I couldn't pull them out. Lines are typically long. I wrote the Post Master giving my thoughts and never heard back (no surprise). Only good thing is the people working the counter are very pleasant.

People are friendly and do a good job serving the customers. Glad to see that they are staffed and…read morethe lines can move quickly.

worst customer service I've ever experienced in my life, they purposely hang up the phone so they…read moredon't have to talk to any one, the line is out the door every moment, the workers are lazy and won't deliver packages at all, everything gets sent back to the sender even with the address physically written on the package, everyone else can deliver packages besides these troglodytes

I ordered 2 items from Macy's for my wife's birthday to be delivered to Taos NM. We were staying…read morethere for a week. For some reason the post office said it was an undeliverable address. This was the exact description of the tracking info Latest Update Your item could not be delivered to the intended recipient or returned to sender. It has been disposed of by USPS. Someone at the time share we staying suggested going to USPS depot in Taos to get the packages. Why couldn't USPS have the told us to do that instead of saying they were disposed by USPS? They're system is so screwed up. What kind of customer service is that?

Look for JUSTIN here. He is a professional and kind postal worker. I'm…read more I do not hear from him: "I'm sure we've told you this before." "That's OBVIOUSLY not my keypad." Nor does he interrupt me when I am speaking. I'm so glad you are here (every day but Wednesday when he is at the Bertha location).

I have never treated so poorly by a post office as I have the Bayfield, Colorado location. I have…read morea temporary address (actual street address) while my husband and I build a new house in the 81122 zip code. I have used the address for packages that I have either ordered for construction or medications from my VA Hospital in Phoenix. Until this week I had no issues with my packages either being delivered to the address or I picked them up. I returned from a trip to Phoenix VA Hospital only to find out that any packages that arrived while I was gone were returned to sender, week of August 20th. I went into the post office on Monday August 28th to pick up said packages and when I was informed that they had been returned I asked the employee who typically has handed me packages in the past she stated that this location was no longer going to hang on to mail that they consider undeliverable. Now mind you I have been picking up packages all summer so this is something new . No "I apologize as this is our new mode of operation, etc". She continued to tell me that they will have it for 24 hours. Before returning it to sender. Imagine my surprise and chagrin when I show up this morning to pick up a package that had been there for less than 24 hours and the same woman tells me that it's already been returned. ‍ And she denied that she told me 24 hours. I asked to speak to her supervisor who was also rude, accused me of pointing my finger at her when I had not. After further discussion and getting no where I was asked to leave. Rude, disrespectful and clearly not on the same page when it came to information about their processes. Going up the chain...

The Bayfield, Colorado Post Office needs a new Postmaster. Victoria Delsid is completely rude and…read moreneeds an attitude adjustment. She needs to remember she works for the public as taxpayers! Her rude and abrasive attitude is not welcoming for a small town. Good luck when going in to pick up a package. She makes you feel like you are bugging her and this has happened more than once in the last six months I have lived here. HORRIBLE customer service.

great service and Patrica is a breath of fresh air, she could not be nicer. if you need any help…read moreshe is there for you and happy to do it. need more Patrica's.

Very impressed with the service I received at the Ranchos De Taos post office. The staff went out…read moreof their way to help solve an issue that was created by my mistake. Always friendly and helpful people.

The woman that works there does an amazing job for only one person with all the mail, scans,…read morereports everything. She is always so sweet and caring. By far the best service I've received at any postal building.

The worst inept staff and horrible parking. Recommend getting a box at the UPS Store.read more

My favorite post office in Taos. I mail all my packages from this location. Anytime a package gets…read morelost, which is rare, staff are professional, kind, and always helpful!

This is the worst Post Office It is always dirty in the…read morelobby. There are two employees that are always rude. I decided to never return and today I had to and I was reminded why. At least they are consistent.

I was worried that a bent up envelope would have issues in the sorting machine, so I made a special…read moretrip there to ask the lady at the otherwise unoccupied counter if she would slip it into the PO box for me -- already stamped and everything. But she refused because she wanted every envelope to be counted because, "That's how post offices get shut down." Well the joke is on her because this interaction spurred me to find a new way to pay this bill -- and I will be cutting the USPS out of it. For this SINGLE envelope "not being counted" in Albuqurque, she's lost out on 1 envelope per month for the next 4 or so years... So not a lot, but it's more than this single envelope that I was worried about.