If this is the Richmond Avenue post office in Houston. I mailed some documents to my niece in…read moreChicago on 9112026. And as of today, they still hadn't received the letter. Now I am freaking out after hearing about all of the mail carriers that have been caught stealing mail.

This place is terrible. 45 minute wait because the incompetent old red haired lady doesn't know how…read moreto do her job. There need to be better guidelines for people to ship stuff because there's no way they come with NO ADDRESS and no labels on anything expecting to do everything at the desk WHILE THE LADY SITS THERE WITH HER MOUTH AGAPE LETTING IT HAPPEN. Come prepared cuz this location only has one worker and people leave their houses for the first time ever to fiddle with a pen and keep prepared people waiting.

Staff is always pleasant and patient - easy to get in and out here as they are quick and efficient…read more Never have any issues with them.

The staff is always friendly and patient. The lines move quickly and I appreciate that whenever I…read morecome in here it's a pleasant interaction.

This is where I go to pick up my packages. They are most of the time busy & overwhelmed! They need…read morehelp actually! Stuffs are very helpful & understanding! It's also pretty much clean & organized!

You seen one Post office, you've seen them all. This particular Post Office is in close proximity…read moreto my house, I'm all about convenience. The line moves pretty quickly, Im in and I'm out...

My regular guy retired on 5-24-25. It is going to be a real ish show from now on. Uniforms…read moredelivered was supposed to be signed for. They forged my signature and dropped the box in front of my door in a black plastic bag. Opened the bag the box is soaking wet and smelled like vinegar. Took it back to the post office the next day and explained to the supervisor, it was delivered signature required I never signed and presented her the box inside the plastic bag. She whispered to the teller "those are MTA uniforms" then tells me they had an entire shipment of boxes that came to them wet. Yet instead of sending them back and saying it was damaged in transit they decided to send them to me. Because of my connections I called another post office and had them run the tracking number and I was told "someone signed it as if they were you and they spelled your first name wrong" . Isn't that a federal offense? The supervisor sent it back "refused" so, now I have to call the uniform company and tell them what happened and let them know to look out for the damaged box and to resend the uniforms to me once they receive the package. I have so many horror stories from this post office including my income tax check never made it to me and it was cashed. IRS did an investigation sent me another check. That one was cashed too but, yet it made it to the post office both times. I'm over them.

Had a package routed over here (or so the tracking said - this is 10302). I called them up after…read morethey closed, and the guy on the phone just couldn't be any nicer. He looked everything up for me, and tracked down my package to make sure it wasn't actually stuck at the sorting center like the online tracking said.

One of the employees behind the window is straight up hypochondriac. Heavyset lady. She's paranoid…read moreof Covid, won't touch anything with a stamp affixed to it that requires licking, despite that theory of transmission being dispelled a year ago. Sits there with gloves, mask, and face shield, and is very snippy with customers. I saw her yell at 3 people while I was in line last time I was in. Two of them yelled back. Generally, post office is rather slow, and often unreliable for receiving packages. But this location is clean, at least. 3 stars because it's much nicer than the hell hole I used to have to go to in Brooklyn.

If you're looking for the definition of incompetent, this is exactly where you'll find it…read more I came in on a fine Thursday afternoon to drop off a package with a prepaid USPS shipping label that I had purchased through eBay. I patiently waited in line, and when it was finally my turn, the experience was honestly unbelievable. The associate behind the counter attempted to scan my label 4-5 times and couldn't get it to scan. No problem -- things happen. She then proceeded to manually enter the tracking number into the system. While doing so, she was simultaneously carrying on a conversation with her manager/another associate about "lawyering up" over something and giggling throughout the conversation. I'm all for a fun workplace and employees having good relationships with their coworkers. That's not the issue. The issue is when that conversation takes priority over actually paying attention to the customer you're servicing. She entered the tracking number multiple times, apparently couldn't locate it in the system, and then simply told me that the label was invalid and that she couldn't accept my package. I was standing there watching the entire process thinking, Wow... seriously? The frustrating part is that she never seemed particularly interested in figuring out what was actually wrong with the label. Instead, after a few attempts while being distracted by her conversation, the conclusion was simply, "I can't take this." Maybe the label was the issue. Maybe the system was the issue. But the way this was handled made it impossible for me to have any confidence that either was actually checked properly. I walked out with the same package I came in with, despite having a legitimate prepaid shipping label, and had to find another way to get it shipped. Man. What a life.

Always overcharge people for their packages. Constantly trying to stop people from shipping their…read moreitems (me) due to reasons that make absolutely no sense. They definitely should go through training since it seems like none of their brains are working lately. If I am handing you a USPS priority mail label that says UP TO 5lbs on a USPS free priority mail box that clearly says flat rate any weight ... why are you telling me to go home and repackage it ?... never a pleasant visit. They do not ever want to do their jobs correctly or satisfy a customer. I can't stand this place.

This store is much better than USPS at North Wood Ave. People here are friendly and ready to help…read more Next time I will go there instead of using non-professional service of USPS to the North. Despite that northern USPS is closer to me.

This place is really hot or miss and I've had more good experiences here than bad ones. Some…read morereviewers mentioned this place is stuck in the past but that's no surprise seeing how it's the USPS. Never had any issues with the employees here especially that guy that's always there. He makes the wait all the better. He's funny and speaks to every customer. For once a non miserable English speaking postal employee. Do be prepared to wait though. There's usually only one employee working at any given time. This used to be my favorite post office in Staten until they removed the APC machine which I used to avoid the line. No only one location on Staten has that machine. Try them out!

what the fuk is my package at 10312 its being bounced around from 10314 to 10305 which is correct…read moreto 10312 get your fukn shit together, fukn cucks

This place is horrible , rude and unprofessional. I guess when the post office is located in the…read moreghetto it's expected.

I use this post office over 10 year ,people working there are very pleasant,especially superviser…read morelady ,professional and always helpfull