Monday ~12:30pm…read more Asian lady behind counter was friendly and efficient. Pleasant experience.

Don't waste your time calling them. Some of the least helpful phone menu options I have ever…read moreencountered. Couldn't get a person on the phone as my package has been just sitting at their hub in my neighborhood for days with no update. If I could give negative stars I would. Horrid service every time I am forced to use. Workers are probably helpful though idk as I COULDN'T SPEAK TO ANY OF THEM.

I am extremely disappointed with the service I received at this location last Wednesday. I was…read moresending packages to Chicago and Florida, and the experience was appalling. Mr. Mock, the representative, was rude and dismissive. I specifically requested 3-day shipping, which was significantly cheaper than the 2-day option. However, Mr. Mock refused to listen and charged me for the more expensive 2-day service, claiming the packages would arrive before Monday. Unfortunately, the packages didn't arrive until Monday, and the recipient had even been informed that it would arrive on that day. I'm still trying to understand why I was charged for a service that wasn't delivered as promised. I strongly advise against using this location, and I'm hoping to get a refund for the unnecessary extra charges. I want my money back !!!

Very small post office which can get very crowded. I needed some make-up stamps, and the wait was…read moreover 20 minutes because they only had one person working at the window during the week before Christmas. No self-service machines either. Limited selection of stamps, both make-up (no 10 cent stamps that day apparently) and forever ones. The other post office in Bay Ridge on 5th Avenue seems to run better than this one, but sometimes I have to come here when nearby.

I would give 0 stars if I could. Staff member is rude, refused to give his name even though he…read morewore a name tag that ended in _ mad. He stated that he has no name. This place deserves a call to DODGE to reduce the number of federal employee, especially if they are truly hiring members without names.

This is the worst post office I have ever been to, the lady at the window was the rudest person I…read morecan think of on earth. She is racism and speaks as the rest of us don't know any English. I simply went to drop off a package, and was given this attitude "Come on, man! Oh this can't be happening..." She puts her scanner all the way at the back behind the window and when the machine doesn't scan, she make it sounds like it was my fault not pointing the QR code directly at her scanner, but all she have to do is move her scanner forward a bit and at my phone, instead of me moving my phone around to try to look for her scanner. For god's sake, please avoid this place if you don't want to ruin your day's mood.

The old Asian gentleman, Mok, was beyond helpful. I first went to 55th and 7th avenue post office…read moreand they told me my envelopes cost $1.21 each based on weight. Mok took the time to make sure it fit the right size and zeroed the scale and told me my envelopes only cost $71 cent. Plus the 7th avenue post office didn't even have the stamps that I wanted. Mok was careful, thorough and extremely helpful. He even told me to make sure to count the stamps I got. I'm not sure what the people below are talking about. Service, courteousness were all there w my encounter with him

Yeah. Pure garbage. Avoid if you can. Their hiring policy is questionable to say the leastread more

I haven't been to this post office for mailing services, but we made an appointment here to process…read moremy kid's passport, and everything went smoothly. One plus about this location for passport services is that they can also take the passport photos here (for an additional fee), eliminating the need for an extra stop to take or print photos. The person who helped us with the application was friendly and efficient, and we were done relatively quickly, which we appreciated.

I highly doubt that there's a worse post office anywhere in the United States than this one…read more The lines are long the people who work there are slow and half asleep and most of the time in the neighborhood we don't even get mail delivery or they lose a lot of items. We refer to it as the country club post office.

I am quite amazed when I see the sea of negative reviews/comments regarding this Post Office, but I…read morewant to share my amazing experience with the Bath Beach team and in particular the MVP Ruth who went above and beyond with my situation and deserves a promotion there (all the recognition at the very least). Everyone may have different experiences, but hopefully I can at least show that there are good people there. So to preface my story, I had a very expensive laptop being shipped priority mail express to a buyer in North Carolina. I was greeted by Ruth who took my package on the side of the queue (as it was a drop-off) and even went to the front of the line to have a question asked for me (bypassing another customer for a brief moment). Packaged dropped off, scanned, and everything was GUCCI... until a few hours later driving home, I check my emails and come across several emails from the merchant stating that there was an issue and that the purchase was not authorized by the buyer. A surge of emotion hit me, including disbelief, panic, and a good dose of "are you f---ing kidding me". The merchant advises me to go back to the Post Office and track that package down. With no hesitation, I drove back to the office and waved Ruth down and she immediately took me to the back with no questions asked. I told her my situation and she takes it with urgency; she checks to see if the package was still there... She looks at me with a concerned look on her face and I knew it was gone before she had said anything. But without even a pause, she walks over to another member of the team who had worked at the headquarters previously. Ruth had been so amazing and asked all the right people. Before I can even show any distraught or concern, she knew exactly what to do and that time was of the essence. We NEEDED to track that van down. Within a few moments and me writing my information down, I get the good news. The package was intercepted. The driver had found my package and it was just moments away from being sent to the sorting facility which most likely have meant that I was not going to see it. I have never felt so relieved to hear some random guy's name. So now, here at home as I'm typing this on a rainy New York day, I can relax a little bit easier all thanks to Ruth and her team. She has gone above and beyond all of my expectations to help me with my situation. I can't thank her enough. She's always had this amazing energy to her on a normal day and if any of you guys have any problems, she's the one to help you. I'm don't think this review can really express my gratitude enough but I know she had to pull some strings to save me from a $3000+ headache. For everything she's done. I am grateful. Her and her staff work hard and may get a lot of slack for other things, but they are great people.

ihave very bad experience with the clerk Mrs Tan ,she's very lazy, not helpful,she give me hard…read moretime. she treats people very bad also after i take look to many reviews ,I found most people complain about her why they don't fire her from the job she needs to go home as soon as possible her place is not there hopefully that they look to our reviews and listen to to us

I am so tired of this. They express extreme dissatisfaction when you ask to scan a pre-paid package…read moreor just simply tell you to drop it in the designated self service window with no live person there. So today is the day 4 since I used self service and dropped 2 packages in their designated window and they are not tracking. So I am losing money.

One window open during peak hours. This is not the place to go when time spent is important. Once I…read moregot to the window., the clerk was very polite, but I waited over 20 minutes on line.

Walked in, wasn't busy at all, was helped right away by a lovely young lady named Jessica. She was…read moresuper helpful and patient with all my questions, even after a small line formed behind me. Definitely one of the locations I'd prefer to visit versus other post offices I've visited.

I took the child to apply for a passport today. Kenny is an amazing guy！He is nice and…read morehelpful！Everything went very smoothly.

Unless you HAVE to... rather drive further out to a nicer post office. I have never had a…read morepleasant experience. People here are just not nice or helpful. I think they are genuinely not happy with this work but got stuck with this work. Almost always just 1 person and 1 window open. When you are dropping a pre-paid or printed box, just go straight to the last window... and yes, it will be packed and overflown with packages. Literally just drop and leave.

I stopped by this location a couple of weeks ago to mail a irregular sized card. I got there 10…read moreminutes before they closing time. The staff were friendly and helpful.