Monday ~12:30pm…read more Asian lady behind counter was friendly and efficient. Pleasant experience.

Don't waste your time calling them. Some of the least helpful phone menu options I have ever…read moreencountered. Couldn't get a person on the phone as my package has been just sitting at their hub in my neighborhood for days with no update. If I could give negative stars I would. Horrid service every time I am forced to use. Workers are probably helpful though idk as I COULDN'T SPEAK TO ANY OF THEM.

I am extremely disappointed with the service I received at this location last Wednesday. I was…read moresending packages to Chicago and Florida, and the experience was appalling. Mr. Mock, the representative, was rude and dismissive. I specifically requested 3-day shipping, which was significantly cheaper than the 2-day option. However, Mr. Mock refused to listen and charged me for the more expensive 2-day service, claiming the packages would arrive before Monday. Unfortunately, the packages didn't arrive until Monday, and the recipient had even been informed that it would arrive on that day. I'm still trying to understand why I was charged for a service that wasn't delivered as promised. I strongly advise against using this location, and I'm hoping to get a refund for the unnecessary extra charges. I want my money back !!!

Very small post office which can get very crowded. I needed some make-up stamps, and the wait was…read moreover 20 minutes because they only had one person working at the window during the week before Christmas. No self-service machines either. Limited selection of stamps, both make-up (no 10 cent stamps that day apparently) and forever ones. The other post office in Bay Ridge on 5th Avenue seems to run better than this one, but sometimes I have to come here when nearby.

I would give 0 stars if I could. Staff member is rude, refused to give his name even though he…read morewore a name tag that ended in _ mad. He stated that he has no name. This place deserves a call to DODGE to reduce the number of federal employee, especially if they are truly hiring members without names.

This is the worst post office I have ever been to, the lady at the window was the rudest person I…read morecan think of on earth. She is racism and speaks as the rest of us don't know any English. I simply went to drop off a package, and was given this attitude "Come on, man! Oh this can't be happening..." She puts her scanner all the way at the back behind the window and when the machine doesn't scan, she make it sounds like it was my fault not pointing the QR code directly at her scanner, but all she have to do is move her scanner forward a bit and at my phone, instead of me moving my phone around to try to look for her scanner. For god's sake, please avoid this place if you don't want to ruin your day's mood.

9300110622000059972558…read more Mi paquete llegó aquí, pero no lo han devuelto, por favor entréguenlo, el Vendedor me permitió dármelo por el retraso que ustedes hicieron

This location is very convenient, however the man working the window today was very rude. He…read moreconsistently had issues finding the location in the post office computer. The person before me and my package he said he could not find in the computer, so he forced the computer to take what we had written on the package. I know my address was correct as I have sent packages to this address in the past. He was very rude when I asked him to re-enter my package sent to address as he had mistakenly forgot one digit for the house number. Please train your staff better and teach them manners. thank you!

I haven't been to this post office for mailing services, but we made an appointment here to process…read moremy kid's passport, and everything went smoothly. One plus about this location for passport services is that they can also take the passport photos here (for an additional fee), eliminating the need for an extra stop to take or print photos. The person who helped us with the application was friendly and efficient, and we were done relatively quickly, which we appreciated.

I highly doubt that there's a worse post office anywhere in the United States than this one…read more The lines are long the people who work there are slow and half asleep and most of the time in the neighborhood we don't even get mail delivery or they lose a lot of items. We refer to it as the country club post office.

Incompetent LAZY morons working here!! ms. tan is the worst of the worst, not only can you not…read moreunderstand her thick accent but her attitude SUCKS! I heard her getting nasty to an elderly man, shame on her, wasn't she taught to respect her elders?? The man was very nice and respectful to her, she had no right to get nasty towards him. Also I was here when they opened up in the morning and no one was at the front desk there was a line already forming we heard laughing in the back, the workers were walking by definitely made eye contact, we all said "hello, is anyone going to work here??" a young girl came out to look at her compact mirror & put lipgloss on, I said hi I just need to mail this and get stamps. this lazy bum says "I'm not on duty yet" I said "Oh really, yea that lazy attitude & lip gloss isn't going to help you, girl!" all I gotta say is no wonder, they're cutting federal employees, they need to start with THIS place! Reading the other reviews & even THEY mentioned "ms.tan", this b*tch is clearly on a power trip, she's obviously a loser who needs to feel important at the expense of others, no matter what age they are, "ms. tan" is despicable & NEEDS TO BE FIRED, ASAP!!

The rudest staff I've ever met. The blonde woman was very rude and got upset that I had a hard time…read moreunderstanding her.

I am so tired of this. They express extreme dissatisfaction when you ask to scan a pre-paid package…read moreor just simply tell you to drop it in the designated self service window with no live person there. So today is the day 4 since I used self service and dropped 2 packages in their designated window and they are not tracking. So I am losing money.

One window open during peak hours. This is not the place to go when time spent is important. Once I…read moregot to the window., the clerk was very polite, but I waited over 20 minutes on line.

Walked in, wasn't busy at all, was helped right away by a lovely young lady named Jessica. She was…read moresuper helpful and patient with all my questions, even after a small line formed behind me. Definitely one of the locations I'd prefer to visit versus other post offices I've visited.

I took the child to apply for a passport today. Kenny is an amazing guy！He is nice and…read morehelpful！Everything went very smoothly.

Unless you HAVE to... rather drive further out to a nicer post office. I have never had a…read morepleasant experience. People here are just not nice or helpful. I think they are genuinely not happy with this work but got stuck with this work. Almost always just 1 person and 1 window open. When you are dropping a pre-paid or printed box, just go straight to the last window... and yes, it will be packed and overflown with packages. Literally just drop and leave.

I stopped by this location a couple of weeks ago to mail a irregular sized card. I got there 10…read moreminutes before they closing time. The staff were friendly and helpful.