I absolutely love this place. The staff is always friendly, patient, and genuinely helpful--they…read moretake the time to answer questions and make sure everything is done right. You can really tell they care about their customers and the community. Service is quick, efficient, and personal.

Never had a problem sending my packages here. The address when you look it up on maps is still…read morewrong though it's been that way for atleast a couple months now but once you actually find the building it's awesome! ( it's right next to staters bros the map says it's in the Vons parking lot )

Needed a real estate document notarized pronto and Crystal came out on a Sunday. Friendly,…read morepersonable and efficient. For what more could one ask? My sick cat had made a mess in the house, so we did business on the hood of my car, no problem, she took it in stride. A pleasure to deal with and reasonably priced- about the same price as the UPS store, but no trying to find a parking space, no fuss and no line to wait in. Highly recommended!!

I needed notary services done, and Crystal, the notary, was excellent. I was not very organized,…read moreand she had no problem getting everything tidied up and taken care of for me. It was quick, she was incredibly friendly, plus she really didn't seem to mind the fact that I had my one-year-old throwing a temper tantrum while we were doing the paperwork. I'm not saying you should show up with your children if you have a choice, but I didn't and she took it all in stride. I will be using this business again anytime I have notary needs in Big Bear.

I've rented an Airbnb up here for six weeks and just ordered an delivery from Amazon two days ago…read moreand got a notice this morning saying it was undeliverable by the USPS because the address was incorrect. That was completely false. So I called Amazon and they called USPS for me and they told Amazon that I could not even come in and pick up my package that they were sending it back to them. Apparently you have to have a PO Box there in order to get anything so I have to have anything I purchase from Amazon sent to the post office via general mail and I've got to go pick it up every time I get something. Absolute joke. You'd think that they would work together on this to keep their customers happy but apparently not. Very disappointed. & the only reason why I didn't give it 1 star is because Daniel was friendly and helpful.

I mean what's the point of USPS if you can't even get your mail? Everything I order from Amazon is…read morereturned because USPS marks it undeliverable. But sometimes they deliver it? It really makes no sense. Needing to have a PO Box is just simply ridiculous. They aren't that busy. Plus other carriers and Amazon are delivering most of these Amazon packages.

We were up here for a vacation and stopped here to rent bikes for my family and myself. The staff…read morewere so kind and helpful. The value of the bikes was great and we had a great time using them! We will definitely be coming back here next time we want to

Came to rent the comfort bikes for a couple hours and had such a great experience with this bike…read moreshop. Had a few tumbles on our ride (a hard fall and a stolen bag on the trail). They were super accommodating and had plenty of bikes to rent for the day since we just walked in. When we came to return the bikes we told them about the tumble and the stolen bikes. They gave us bandaids and very helpful advice on how to deal with the personal matter. Not only are they a great shop with great rental services but best customer service. I wasn't able to get the name of the other gentleman that helped us but thank you so much Cody! Looking forward to visiting the shop again!!

They are awful. They ruined a new pair of pants. They were singed and had a weird crease in them…read more When I returned them to discuss whey just said they were not ruined. Will never give them my business again.

I brought my living room curtains in precisely for dry cleaning. I paid over $300.00 dollars. I am…read moreputting them up now. They were not dry cleaned as promised. They were washed and pressed. My expensive curtains are now way too short for my windows. is this a lawsuit?

Finding a reliable & consistent detail oriented cleaner in Big Bear Lake is NOT easy! We own a 5…read morestar lodge and have been through a few cleaning crews. We are one of the higher priced properties around due to our size, amenities, service, and cleanliness. I want the best experience possible for our guests, and cleanliness is a HUGE part of that! The first thing you will hear about from a guest is cleanliness, good or bad; it's what can make or break a review quite honestly. Having a crew that I can trust in my home, I can trust to show up, and I can trust to do the best detailed job possible EACH and EVERY time is what I have found in "Big Bear Housekeeping ". Communication is key with our team and we have been pleasantly surprised on how open they are to suggestions, and always get back to me when I call or message! If you're looking for the best cleaning crew in Big Bear, look no farther; if they past my test, I can guarantee they will pass yours!

From the owner: We are a Licensed and Insured Professional Home Cleaning and Housekeeping Company based in Big Bear…read moreLake, serving the Big Bear Lake Area. We specialize in Short Term Rentals, Vacation Rentals, Airbnb and VRBO Residential Homes.

Let me set the stage for the madness I found myself ensnared in involving USPS…read more I've ordered from overseas vendors a handful of times, and each time, despite my best efforts to plan ahead, there almost always seems to be some kind of hiccup. In this instance, I ordered a gift for my lady from Europe at least a month before her birthday. Everything was coordinated appropriately, until I found out that there are areas in the San Bernardino Mountains that do not receive USPS delivery. Unfortunately, the company I ordered from chose not to use FedEx or UPS, and instead went with USPS. So after a month of waiting, my order arrived in the mountains, and was promptly shipped back to the UK. This might have been less stressful had the vendor been a bit more communicative... they weren't. After weeks of trying to reach them (attempting to coordinate resending the item to a different address across an 8-hour time difference), they finally responded, only to inform me that they had resent the package to the same address, much to my chagrin. And herein lies the rub. They sent that message about a week after the package had already arrived in the U.S.; it had already passed through customs in New York. So my job became figuring out how to coordinate with USPS to pick it up. Now, had most USPS locations actually answered their phones (I'm looking at you, USPS in Bell Gardens), that alone could have solved all my issues. I watched the package move from location to location, making its way up to Big Bear, and then it happened. As expected from the first attempt, I was notified that the address was undeliverable and the package was marked "return to sender." Thank God for Greg, the first competent USPS employee I spoke to since this whole ordeal began! He was extremely patient, kind, and understanding. By sheer luck (or grace), there had been a delay in processing returned packages, so they were able to locate mine fairly easily. Picking it up was seamless. Sam, the associate there, was friendly and laid-back, and handed me my package that had traveled between two countries twice. In my experience, the care, quality, and attention you receive from USPS can vary dramatically from branch to branch. This location stands out as one that truly delivers those sought-after values. TL;DR: Thank you, Greg & Sam, for putting an end to the madness!

Recently the mail carrier has delivering packages to my door, this is greatly appreciated!read more

This post office is a great as it gets! Paul is amazing. He knows everybody and knows his postal…read morestuff. Although the hours that we can pick up packages are pretty limited; the staff works quickly to get you through the lines. It also helps that the residents picking up their mail are cool too so the waiting is less of an issue when you have somebody to gab with. I have done business with all of the post offices up here and this location wins; bar none!

The new guy sucks!! He has locked me out of my Mail box twice in the last 30 days!! He claims I…read moredidn't pay rent! I showed him my proof of residence! What's this guy's problem! He sent back my mail too!! He really needs to learn how to treat customers!! No customer service either!

I'm so happy that we found this place! I was looking for a bike for my 7-year old and came across…read morethis awesome bike shop. The people working there were so knowledgeable and found him a perfect bike! They made sure it was all tuned up and ready to ride. We will definitely come back for all our bike needs, this place has the best service and best knowledge of bikes. My son hasn't gotten off the new bike since we got home, we are so grateful! Thank you

Derek is a fantastic mechanic and I can't rave enough about how customer-focused the entire shop…read moreis. Rather than giving me the cold shoulder because I bought a fairly high-end "leftover" eMTB online that was damaged in shipping (2 other shops in town did just that), Derek stopped what he was doing, repaired the damage I saw, and even went over much of the bike straightening out other problems from poor assembly that I hadn't even noticed. And he only charged me what the seller was willing to cover!! All while chatting like we were old friends, giving me insight on the trails to ride in the area (I'm new here) and just making me feel right at home. I've already been back for more and will continue to do so. Easily the best bicycle shop in the Bear Valley!

I needed my FBI Rap sheet. Felipe was very kind to help me through the steps and his staff was also…read morevery helpful. I highly recommend coming here for your passport, fingerprints, and any other service.

My husband got his passport here at the RS post office. By far the easiest and happiest passport…read moreexperience ever! Our postal workers are so professional and friendly. They even took his picture. No need to go anywhere else