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    US Post Office

    2.6 (8 reviews)
    Closed 10:00 am - 4:00 pm

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    9 hours ago

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    3 years ago

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    6 years ago

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    11 years ago

    Fast service friendly clerks who know their business.Gotten better over last year.Lobby clean too

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    US Post Office

    US Post Office

    (37 reviews)

    Let me set the stage for the madness I found myself ensnared in involving USPS…read more I've ordered from overseas vendors a handful of times, and each time, despite my best efforts to plan ahead, there almost always seems to be some kind of hiccup. In this instance, I ordered a gift for my lady from Europe at least a month before her birthday. Everything was coordinated appropriately, until I found out that there are areas in the San Bernardino Mountains that do not receive USPS delivery. Unfortunately, the company I ordered from chose not to use FedEx or UPS, and instead went with USPS. So after a month of waiting, my order arrived in the mountains, and was promptly shipped back to the UK. This might have been less stressful had the vendor been a bit more communicative... they weren't. After weeks of trying to reach them (attempting to coordinate resending the item to a different address across an 8-hour time difference), they finally responded, only to inform me that they had resent the package to the same address, much to my chagrin. And herein lies the rub. They sent that message about a week after the package had already arrived in the U.S.; it had already passed through customs in New York. So my job became figuring out how to coordinate with USPS to pick it up. Now, had most USPS locations actually answered their phones (I'm looking at you, USPS in Bell Gardens), that alone could have solved all my issues. I watched the package move from location to location, making its way up to Big Bear, and then it happened. As expected from the first attempt, I was notified that the address was undeliverable and the package was marked "return to sender." Thank God for Greg, the first competent USPS employee I spoke to since this whole ordeal began! He was extremely patient, kind, and understanding. By sheer luck (or grace), there had been a delay in processing returned packages, so they were able to locate mine fairly easily. Picking it up was seamless. Sam, the associate there, was friendly and laid-back, and handed me my package that had traveled between two countries twice. In my experience, the care, quality, and attention you receive from USPS can vary dramatically from branch to branch. This location stands out as one that truly delivers those sought-after values. TL;DR: Thank you, Greg & Sam, for putting an end to the madness!

    Recently the mail carrier has delivering packages to my door, this is greatly appreciated!read more

    US Post Office - postoffices - Updated May 2026

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