What amazing service! I had a really important print job that went a little sideways (no fault of…read morethe business), and the owner and her cousin came in and spent a good part of Sunday late morning (when they are closed) working through the issue. Definite five star service.

Absolutely awful customer service. The woman working the counter was unbelievably rude and…read morecompletely unprofessional. I asked one very simple question: "Should I leave this here?" Instead of simply answering me, she immediately snapped at me and spoke to me like I had done something wrong. There were a lot of packages waiting to be processed, and the counter was clearly busy, but that does not justify taking frustration out on a customer. I was not rude, demanding, or impatient. I asked one completely reasonable question and received an unnecessarily hostile response. Customers should be able to ask a basic question without being treated like they are an inconvenience. This was one of the rudest customer service interactions I have had in a long time. Completely unacceptable and a terrible experience.

Needed a real estate document notarized pronto and Crystal came out on a Sunday. Friendly,…read morepersonable and efficient. For what more could one ask? My sick cat had made a mess in the house, so we did business on the hood of my car, no problem, she took it in stride. A pleasure to deal with and reasonably priced- about the same price as the UPS store, but no trying to find a parking space, no fuss and no line to wait in. Highly recommended!!

I needed notary services done, and Crystal, the notary, was excellent. I was not very organized,…read moreand she had no problem getting everything tidied up and taken care of for me. It was quick, she was incredibly friendly, plus she really didn't seem to mind the fact that I had my one-year-old throwing a temper tantrum while we were doing the paperwork. I'm not saying you should show up with your children if you have a choice, but I didn't and she took it all in stride. I will be using this business again anytime I have notary needs in Big Bear.

I really enjoy our Postal Service workers. They are hard working and try to keep the customers…read morehappy. There are many complaints from customers that do not realize that many of their problems are NOT the responsibility of these employees. Wrong addresses. Wrong zip codes. People need to make sure everything is correct before filing complaints. Be patient and polite. A smile goes a long way. Thank you USPS staff!

Well there's an older guy that works there and he's slower than molasses. Punch-a digit ONE,…read morepunch-a-diget TWO Stare at your package and punch-a-diget THREE Arrrggghhhh!!! (makes you want to pull your hair out~! BUT~I met a savior~! JEFF~!!! You are in and out and what a great service...and he's on top of his game, and that's my kinda' guy~! A+ and 5 Stars for you Jeff~don't ever change~!!!!!!

Owners cool had some trouble with dropper post he helped me out. Mechanic knows what hes talking…read moreabout to

Highly recommended! Great shop! Came up to Snow Summit for the weekend as usual. But busted a spoke…read moreon some harsh landings. The Snow Summit shop couldn't do nothing unfortunately, but down the street from the Bike Park is Chains Required Bike Shop! Instantly after arriving 2-3 guys acknowledged my visit, told them that I busted a spoke and needed the service. They got me going, wrote up a repair order and boom! I'm so happy to have met these guys, all stand up doods, hard workers and great vibes.. They replaced my spoke, retaped my wheel, resealed and refreshed the whole thing and even thought they had at least 5-7 bikes being serviced, the mechanics got my rig back in 2-3 hours and I'll be back at the Bike Park tomorrow! Thank you guys! -Romo with the Canyon Sender

They are awful. They ruined a new pair of pants. They were singed and had a weird crease in them…read more When I returned them to discuss whey just said they were not ruined. Will never give them my business again.

I brought my living room curtains in precisely for dry cleaning. I paid over $300.00 dollars. I am…read moreputting them up now. They were not dry cleaned as promised. They were washed and pressed. My expensive curtains are now way too short for my windows. is this a lawsuit?

Finding a reliable & consistent detail oriented cleaner in Big Bear Lake is NOT easy! We own a 5…read morestar lodge and have been through a few cleaning crews. We are one of the higher priced properties around due to our size, amenities, service, and cleanliness. I want the best experience possible for our guests, and cleanliness is a HUGE part of that! The first thing you will hear about from a guest is cleanliness, good or bad; it's what can make or break a review quite honestly. Having a crew that I can trust in my home, I can trust to show up, and I can trust to do the best detailed job possible EACH and EVERY time is what I have found in "Big Bear Housekeeping ". Communication is key with our team and we have been pleasantly surprised on how open they are to suggestions, and always get back to me when I call or message! If you're looking for the best cleaning crew in Big Bear, look no farther; if they past my test, I can guarantee they will pass yours!

From the owner: We are a Licensed and Insured Professional Home Cleaning and Housekeeping Company based in Big Bear…read moreLake, serving the Big Bear Lake Area. We specialize in Short Term Rentals, Vacation Rentals, Airbnb and VRBO Residential Homes.

Let me set the stage for the madness I found myself ensnared in involving USPS…read more I've ordered from overseas vendors a handful of times, and each time, despite my best efforts to plan ahead, there almost always seems to be some kind of hiccup. In this instance, I ordered a gift for my lady from Europe at least a month before her birthday. Everything was coordinated appropriately, until I found out that there are areas in the San Bernardino Mountains that do not receive USPS delivery. Unfortunately, the company I ordered from chose not to use FedEx or UPS, and instead went with USPS. So after a month of waiting, my order arrived in the mountains, and was promptly shipped back to the UK. This might have been less stressful had the vendor been a bit more communicative... they weren't. After weeks of trying to reach them (attempting to coordinate resending the item to a different address across an 8-hour time difference), they finally responded, only to inform me that they had resent the package to the same address, much to my chagrin. And herein lies the rub. They sent that message about a week after the package had already arrived in the U.S.; it had already passed through customs in New York. So my job became figuring out how to coordinate with USPS to pick it up. Now, had most USPS locations actually answered their phones (I'm looking at you, USPS in Bell Gardens), that alone could have solved all my issues. I watched the package move from location to location, making its way up to Big Bear, and then it happened. As expected from the first attempt, I was notified that the address was undeliverable and the package was marked "return to sender." Thank God for Greg, the first competent USPS employee I spoke to since this whole ordeal began! He was extremely patient, kind, and understanding. By sheer luck (or grace), there had been a delay in processing returned packages, so they were able to locate mine fairly easily. Picking it up was seamless. Sam, the associate there, was friendly and laid-back, and handed me my package that had traveled between two countries twice. In my experience, the care, quality, and attention you receive from USPS can vary dramatically from branch to branch. This location stands out as one that truly delivers those sought-after values. TL;DR: Thank you, Greg & Sam, for putting an end to the madness!

Recently the mail carrier has delivering packages to my door, this is greatly appreciated!read more

This post office is a great as it gets! Paul is amazing. He knows everybody and knows his postal…read morestuff. Although the hours that we can pick up packages are pretty limited; the staff works quickly to get you through the lines. It also helps that the residents picking up their mail are cool too so the waiting is less of an issue when you have somebody to gab with. I have done business with all of the post offices up here and this location wins; bar none!

The new guy sucks!! He has locked me out of my Mail box twice in the last 30 days!! He claims I…read moredidn't pay rent! I showed him my proof of residence! What's this guy's problem! He sent back my mail too!! He really needs to learn how to treat customers!! No customer service either!

Showed up at 430 on Friday with a broken bike and no appointment - I really needed new handlebars…read moreand a brake, but I wanted to ride the weekend, so Derek stayed late and fixed my bike - Except for the different grip on one side that he had to replace, you couldn't tell anything ever happened. Then he charged me almost nothing, I couldn't believe how well he treated me. Thx Bear Valley Bikes!! Long live the Hermonator!!!

Derek was amazing. I arrived just after they closed yet he still looked at my Specialized bike and…read morediscussed options. When I brought the bike in for work, he turned it around same day and gave it a mini tune up, ran like a charm. Made my day being back on the road for a reasonable fee. You won't be disappointed !

Everyone in this post office, customers and staff alike, were so nice to me and each other that I…read moregot in my car and cried about it to my friend afterwards. I am in town because I was recently displaced from my apartment due to issues with the building. It's been a relentless slog for 6 weeks and even longer dealing with the building issues. I was expecting the usual layers of bureaucracy from a USPS office but I have been in here twice, and each time I was stunned by how kind, calm, and helpful everyone has been. In the city I live in, I am pretty sure I would have been shuffled to the side for 45 minutes and might have even left without being helped. The individual who helped me at the front made sure they did everything they could to make my life easier while ensuring the front had coverage for the others who were in line. Everyone was so professional and lovely, I wish I could stay here forever. Running Springs truly has the nicest people and if I could only ever come to this Post Office again, I literally would. I have never felt inclined to right an effusive USPS Office review ever (and if you look at my profile, positive reviews are rare for me). Just to cover all the bases, the office is also very accessible and has easy parking. It's right off a main road so it's not a side quest to get to. It has ample parking (and is next to the Farmer's Market on Saturdays). It also has a ramp and stairs to enter. It's a more moderate size than other offices but it's clean, welcoming, and the people in line are genuinely kind and neighborly to each other. Everyone seems to know everyone here and because of that, it feels very homey. Thank you to everyone in this office.

I needed my FBI Rap sheet. Felipe was very kind to help me through the steps and his staff was also…read morevery helpful. I highly recommend coming here for your passport, fingerprints, and any other service.