This is a lazy lazy company with double names (that is true) and don't let the fancy advertising…read moreand pictures FOOL YOU. They obviously hired a fancy web site designer for BOTH their business names but that's all you get dear readers. Fancy pictures and words BECAUSE this business has an incredible turnover (they will hire anybody, I even caught an older, skinny, almost toothless person in my cabin "attempting" to clean it but I sent her off and re-did the job, obviously telling this cleaning company "good-bye." Actually "good-bye" and "Good Riddance."

Amazing job on my property. On time, detailed clean. Great price and local staff. Big Bear Business…read morebeen there many many years so happy to support them.

We have been using American Eagle Janitorial for our cabin in Big Bear Lake for cleanings between…read moreguest. The owner has been fantastic and responsive and exactly what we need when we are remote. Aaron and his team have always been responsive and quick to be of help, which we sincerely appreciate, we look forward to using them for many years to come!

American Eagle Janitorial team is awesome! They are professional, personable and willing to work…read morewith the client's needs. They are flexible and willing to accommodate schedule changes. It's always a pleasure to come back home to a spotless , pristine environment. They keep our Happy Place in Big Bear happy!!

Professional, thorough and a timely turnaround are some words I would describe Alana and Craig's…read morework. My wife and I always marvel that it's like walking into a hotel when we enter into our Air B&B in Big Bear. This duo works hard and takes pride in what they do. They have the mentality to treat your home like it's their own. Not only do they clean but can do maintenance as well. On top of all that, they are both great people and 100% trustworthy, responsive and responsible. Craig and Alana have been maintaining our home for well over a year and with that we highly recommend them!

Beware of this con-artist and STAY AWAY from this scammer: Craig Allen! He gives you a quote for…read moreyour job and requests a deposit to purchase the materials without even giving you a receipt for the materials. Then he shows up after 2-3 weeks increasing the quote/price right there before even starting the work. If you disagree, then he steals the materials that you've already paid for and doesn't give your money back! This guy should not be allowed in our community scamming and stealing from people. STAY AWAY From this scammer!

Scheduled an appointment and he never showed up. Waited for him all day. Stopped responding to…read morecalls and texts. Not reliable and terrible customer service.

I can't recommend Papa Bear enough! Their attention to detail is incredible. Every time they clean,…read moreour place looks like a brand-new home. Our family and friends are always stunned by how immaculate everything is. I love the way the toilet paper and bath towels are folded- it's just like a hotel! If you want a spotless house that wows everyone, this is the team to go to!

Cleaning person came to clean our cabin after it had been closed all winter. I told them I wanted…read morea deep cleaning. The person arrived with a roll of paper towels, Windex and a few cleaning rags. They had to use our old vacuum as theirs was broken, saying they expected to clean the floors with a broom.

Our cabin had been vacant all winter and really needed a deep cleaning. I called I & JR Big Bear…read moreHousekeeping and they responded the same day and worked me into their schedule quickly! They did a great job, very thorough and competitive with other advertised rates and no one could do a better job at any price! We were so pleased we signed up for a periodic service program going forward!

My bathroom remodel came out exactly as I pictured in my mind and what I wanted. The quality of…read morework was impeccable. I feel the work done and overall outcome far exceeded my expectations. Wendy

Gilligan construction was recommended to us by our property manager. Brian came out to diagnose a…read morewater intrusion issue that another contractor either created or exacerbated when replacing our water main and then would not come out to fix their own work. He found the issue quickly and recommended some permanent fixes to keep the water from getting in under the foundation and into our build up and then lower level / storage closet after big rain storms or heavy snowfall. Brian was very communicative and transparent about the whole process. The pricing for the project was very reasonable. His crew retrenched the line, moved the stop and waste valve, installed a French drain, added a retention wall, and did several other things to thoroughly mitigate the water intrusion. They finally laid a cement pad in the front of the house to replace the original deck and to further keep water away from the foundation. Very pleased with the result and the timing in which they were able to complete the project. Daniel and the rest of the crew were very responsive, friendly, and were always available to answer any questions I had. I couldn't be happier and am confident that we wont have any issues moving forward with water intrusion at the front of our cabin. Thank you to everyone at Gilligan Construction!

Mike and his cleaning team have been a huge help for our property in Big Bear Valley. Thank you…read moreMike, your the best!

We rented a house in Big Bear; it was very clean when we arrived and the house looked amazing! We…read morehad a few questions and Crystal responded immediately. My daughter accidentally left a bracelet in the house and Crystal had it in the mail the same day that we left. It was a great experience overall.

I would like to thank Crystal Clean Professional Housekeeping for being true to their name and…read moregoing above and beyond the call of duty, especially on a major holiday weekend. I reached out to Miss Crystal last minute on Labor Day Monday 2024 with an urgent request to deep clean my cabin in Sugarloaf. Crystal was professional and courteous and best of all accommodating. She assessed my place and agreed to clean it that day and gave me an excellent price. She did a great job of not only cleaning but her follow up communication and service was exceptional. For her to respond and help me in a pinch says all that you need to know about her dedication and commitment to great service. Thank you so much Crystal for your professionalism and 5 star service. You have earned yourself a spot in my "GO TO" contacts for your services. Customers, ignore the bogus reviews, Crystal is the real deal and you owe it to yourself to give her service an opportunity to show what she is all about. Keep up the great work Crystal Clean Professional Housekeeping and thank you again!!!