I have multiple shipments that say they were delivered. They never showed up, we even checked our…read morecamera system in case. The local Hub is unreachable and we are missing thousands in equipment and live fish that w ordered. Customer service is a joke with fed ex

I used Pak Mail to ship items from Iowa to Florida. Chris…read morewas wonderful to work with. She wrapped everything very carefully. I had many very fragile decorative items. Everything arrived on the day she claimed it would and nothing broke. I would definitely recommend them and I will use them again for shipping!!! Thank you Chris!!!

Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

The staff here was highly knowledgeable and very easy to work with. They helped me get some…read moredocuments sent out and saved me a bunch of time! Highly recommend!

This place is excellent. I came in to mail a suitcase, and they got really clever about making a…read morebox to accommodate the suitcase. While they had larger boxes, they explained I would've been charged more for shipping. Truly going above and beyond to help me as a customer and save me money. 10/10 great service and kind people.

I had an Amazon return to make. Returns through the UPS…read morestore couldn't be easier or quicker. Amazon sends a return verification email with a code to scan. Walk in the store. The associate scans the code. A label prints out. They apply the label to your package. Done. They will also print out a return verification receipt for you. Granted it was not busy in the store. I was in and out in 2 minutes. Thumbs up!

I presented at the Ups store by Target/Hyvee in Dubuque and was greeted by the sweetest gal. I gave…read moreher the package which needed to be shipped, I pulled out my phone for the QRcode which she scanned and I mentioned I brought tape and a scissors to seal it. She said no need and that she would take care of it and smiled, to which I thanked her and left the store. Her name is Melanie and I would totally recommend this store and definitely her. I would give 10 stars, but only 5 are allowed.

Mailboxes of Iowa City is just about 2 blocks from my downtown apartment. I go there 2 or 3 times…read morea week to mail items, or send packages via UPS or FedEx. The staff are all wonderfully friendly, efficient and know what they are doing ! I had a snafu will one package under the care of FedEx...they helped me through it and problem was successfully resolved. Marti VA

I was able to drop off my FedEx package with a printed label. Staff were friendly and expedient!read more

Brian is awesome , would recommend them. is very convenient off of Park Avenue? And the staff is…read morevery polite and helpful.

Brian runs a top notch outfit. Very friendly, personable and the prices are right. Brian got me out…read moreof a few jams and delivered a perfect product. He took my order for forty copies of a five page document and I was out of there in less than ten minutes. Thanks Brian!

I appreciate them being an Amazon return opportunity that opens early in the morning.But Jason…read morereally shouldn't be the person of that desk. I said good morning, he ignored me.I told him why I was there, he ignored me, slammed my package on the desk and rudely inquired if I wanted a receipt. Like dealing with a toddler.

Helpful and knowledgeable staff. Sometimes there items a little more expensive, but they train…read moretheir staff on the products. Tech Service group is helpful.

I was always confident in this shop, and knew they'd take care of everything I had to send…read moreanywhere--overseas or stateside. For several years, this was the first choice for me when I needed shipping. They are always professional, friendly, courteous and careful with packing. I never had anything break when they mailed it for me. I retired in 2021 and moved out of state. If I could transfer this entire store down here to Tennessee, I would sure do it. Our post offices here locally close by noon every day. We don't have a Mailboxes or Goin' Postal store within 20 miles.

Very efficient & helpful staff & I had a lot of packages to mail! They helped me find the best…read moreprice and shipping.