It's hit or miss that I get mail. I get the USPS informed digest telling me what I should get in the mail, and today is Monday, and I still haven't received, Thursday, Friday or Saturdays mail. Calling the Post Office is a waste of time! They need someone in charge with competence. read more

In response to the guy (travis) that gave them a 1 star from maryland...go back to maryland! btw, are you still here & how has it worked since you complained on yelp 2 years ago? Travis seems to have a problem with places around here including the Clarks Summit P.O. & a local bank. He is a putz that moves around a lot & expects his behind to be kissed or so it seems so good to see he appears to be Maryland's problem again! In response to the guy (TRAVIS) that gave them a 1 star from Maryland...GO BACK TO MARYLAND! BTW, are you still here & how has it worked since you complained on YELP 2 YEARS AGO? If no one changes the mail from that address you will get that mail...had 3-5 different names that lived where we lived that just up & left & never told them (PO) so probably no one has gotten your mail. Also, if they can't see you might want to put up a light so they can & a list of names that DON'T live there! I have customers like you...you want it Yesterday & are a pain...& people like you are excluded from buying from me ever again (thrown out) & YOU WOULD BE ON THAT LIST! I personally have used them (ARCHBALD) for 40...yes, 40 years for personal & business mail & I don't live there, mainly a place a business. They recently have had changes in staffing & now handle the Eynon, Pa. Mail as the Post Office was in a fire & closed Decades back & NOW the sorting of the Jermyn Pa. Mail for a couple of years. Do they make mistakes, yes. But they also have gone out of their way to correct problems & hold mail from going to Jermyn as our box is small & can't take a package. If they are told in time they will pull it & keep it in Archbald & I can get it there the day it comes. I have done this multiple times. They have unloaded 2 heavy packages I had & brought them in for me when I was hurt. They have been good to me far more times than not. You will always have someone having a bad day or making a delivery to the wrong place at times but again FAR MORE THAN NOT they will try to help you & correct things. They corrected a Priority package with the wrong address on it (a few doors down in the same block in Florida) & saved us $8.00 to ship again. I tried to change it & could not but they assured me I would not be charged if it came back & it was our mistake. There are new people & they need to be "broken in". I ship 3x a week from both places & had the old-timers "trained". Cut them some slack as they have an extra load now they did not have 2-4 years ago thanks to the big shots cutting back & trying to save a buck & making them do more than the few people there can handle at times. Solid 4 1/2 & should be a 5 but no one gets a 5, not even me for what I do! read more

I know the weather affects postal delivery but after many attempts to contact the Archbald Post Office, I finally got through. All I wanted to know is when mail that was to be delivered Monday would be delivered. The answer was all mail was out for delivery and nothing is left at the post office. In trying to find out what that meant in terms of the three days of mail I was expecting, the woman I spoke to did not give me a chance to explain what I was looking for. As it is now NONE of the mail I was expecting to be delivered Monday has been delivered and some of the mail from Tuesday and Wednesday deliveries is also missing. Apparently they did not receive a mail truck Tuesday. I can only guess because the woman I spoke to was not civil enough to explain. She was one of the rudest civil servants I have ever encountered. If anyone cares, I can probably identify her by her voice. Missing mail from Monday includes two tax statements and one medical document among a few other mail pieces. Just FYI generally I avoid the Archbald post office and use Olyphant instead when I have to go inside. Is it any wonder? read more

I know that this sentiment is cliché but if I could give this post office zero stars, I would. The level of incompetence with their mailmen/mailwomen is inexcusably high. I've lived in Archbald for a mere 4 months now and have had 5 of my deliveries delivered to the wrong door of my building, despite my mailbox clearly stating which door belongs to me. Let me also clarify that each of the displaced deliveries' packaging also clearly indicated which door/mailbox it belonged to. As for mail, I regularly (I would say a few times per month) receive mail that isn't mine, which leaves me wondering who is occasionally receiving my mail. I finally called them today to complain, after yet another incident, and I never received an apology but rather a multitude of null excuses such as 'they deliver when it's dark out so they can't see...'. So not only are they rude when THEY are in the wrong but they will blatantly lie to you as well, since I get updates on my phone as to when my mail/packages are delivered, usually between 9-11 am. The only advice I can give for others receiving the same poor service from this facility is to have them hold all your packages and to let them know when they are exuding incompetence. read more