I use the Clarks Summit UPS Store often and I always have a good experience. Thomas is very helpful…read moreand fast. I'm sorry I don't know everyone's name but all the employees at this location are great to work with, they're very patient. Thanks, Lisa Remp

Worst UPS store in NEPA. If you are looking to ship UPS take the extra time to drive to Dunmore or…read moreDickson City. First off they hide in the back at this location. Anytime I came in no one was up front and always in the back. This store will up charge you on anything they can find. For example Amazon packages that say they don't have to be packed but you packed anyway. They will try to charge you $2 for a piece of tape less than a foot at this location. I get it they are a business but keep it real with some folks every now and then and don't be so uptight and up charge for anything.

Every time it closes early, the package is not delivered to the house. If it is a small package, he…read morewill put it in the mailbox. If there is a large package that can't be put in the mailbox, he will help you save the package. He didn't send you a letter saying that the package has arrived. you can only track it through the shipping number.

Since 2005 we have had problems with this post office. Today, a Christmas gift for my daughter…read morewhich should have been left on porch was forced into our small mail box. This is nothing new. Damaged mail, other neighbors mail, ours given to others. No matter how many times anyone in this park complains nothing is done. Just because we live in a mobile park and not a big expensive house doesn't mean we deserve this. The performance from this post office would never be tolerated at any other work place.

This team is the best. They move you fast. The line is out the door and you still get service…read morequickly. Polite like Dunmoreans. I think.

I had EXCELLENT service at this UPS store today. I am traveling and had a significant delivery…read moreissue and the owner fixed the issue for me. He went over and beyond and I am SO grateful. It's really hard to sufficiently express my gratitude. I recommend this UPS store.

Absolutely miserable customer service today. I tried to ship a package wrapped in a completely…read moreblank piece of plastic--it was an old government-issued COVID test mailer that I had cut up and flipped entirely inside out. This packaging was already bought and paid for by the federal government and distributed to the public. Yet, the clerk decided to go on a massive power trip and refuse the shipment over a piece of blank plastic. She was smug, combative, and forced me to waste gas driving home to repackage it. An embarrassing display of petty tyranny over taxpayer-funded scrap material

Having problems with this Olyphant post office loses packages when it is dropped off by UPS and…read morerefused to take claims even though I'm tracking it says package was dropped off at the Olyphant post office

Worst post office in the state They won't answer the phone when you call, they let it ring and then…read moredisconnect without answering. They can,t follow request for hold mail . Mail iis not delivered to lower Throop everyday,if it rains near selivery time the mail is not delerived

The women are very rude. We have our mail delivered there for pick up cuz they won't deliver to our…read moredevelopment. Every time we go in there, they are very rude.

I love this place. I did have an issue with a lost package but it was found and sent and…read moredelivered. Matt felt badly about it and offered to compensate but luckily it worked out. I was sad to hear that he is moving and the store may close. Always happens that when you find a product or a service you like, it gets changed. Good luck guys, wish you the best !!

I have been meaning to write this review for awhile but my Mom died about a month ago so I have…read morebeen busy handling things. My Mom lived in Scranton - born and raised and I live in Los Angeles, California. I came out to handle arrangements for my Mothers final wishes last month and I had some issues that I had to deal with. I was out there alone because both my husband and daughter had to work and couldn't come with me so I was feeling very, very alone as it was. I had to make a bunch of copies of some travel receipts and print out a bunch of photos from my phone to take to court the day that I happened to find PostNet on Yelp. At the time my Mom had just died days before so I was a complete mess. I was kind of walking around in a haze. I knew I had to have these documents for court but since I was trying to find a place to do this at the last minute I was a frazzled mess. I walked through the door at PostNet and I felt an immediate comfort there. I don't ever write reviews but I had to just say this. I literally felt like these women just looked at me and knew that I needed help and they led me to an area where they showed me how to make my copies and then they took all of the photos and printed them off my phone for me. I have never met such a group of lovely women! They just gave me what I needed at the moment I needed it! That just does not happen much in life at all! After they helped me - they hugged me and we all got a bit emotional and I left. I didn't want to though. I know this may seem silly to many people but a business is nothing without the core people that own it and make it work every day! That matters to me!! These women that I will probably not see again gave me a half hour of their time when I needed someone desperately to see me and help me! I will NEVER forget them all!