Never received package after it was clearly delivered to them to send. Said they gave it to the…read morewrong apartment, won't contact them for me to get my package. Zero help just sit there and tell you it's too bad.

Worst customer service and worst people work there, worst deliveries time always delayed and always…read morelate

They accept only cash/checks. Be ready to wait for an average of 20-40 minutes as they do process…read morethings slowly.

The people who work here are so sweet! They care to form customer relationships and they're patient…read moreand always willing to help. We ship out bulk orders monthly and never have any problems!

This is the only post office that I have ever actually enjoyed going to. The people here are…read morefantastic and the service is spectacular.

I have the BEST mail carrier in all USA. She goes above her required service and ALWAYS has a huge…read moresmile. We love seeing her everyday. Good Job April !!! The gals in the brick and mortar also do a good job. They can solve any issue and are willing to try anything to get the mail thru.

This team rocks it. Quick service and great attitudes. Always love coming in…read more Thanks!!

My visit here was one of the best USPS experiences I've ever had. I live in Chicago where service…read moreis very impersonal so I was blown away when I received the attentive service from the lady who served me. She was a sweet lady (clerk #19) who took the time to give me an honest quote on my package (which was large in dimension). Thankfully despite the dimensions of my huge box (3 feet by 2 feet and 6 lbs and 11 oz) didnt cost me extra and I only paid $12.15 for 2 day shipping which included $50 insurance and a tracking #. I was expecting to pay much more so ti was a pleasant surprise. While waiting in line I noticed people processing their passport applications with the USPS staff here (by appointment only). This place is a great one-stop shop to handle your shipping and passport needs.

Staff have been there awhile, so move quickly and efficiently for postal needs. Character count.read more

After all of my years in big cities, I entered with low expectations, but this post office combines…read morekindness and pleasant staff with a full-service operation, so it exceeded all expectations! Great customer service, quick lines, has everything that you would want in a USPS offering. My staff person went out of his way to get the stamp type that I was looking for, a Hank Aaron stamp that had recently been published.

9/5/23- three of the four boxes had broken items in them. I am now having a hard time trying to get…read morethe insurance money. They were antiques, but I did not get extra insurance because we wrapped everything so well. The Postal Service is just giving me a hard time collecting $300 for a total of three broken antique pieces. Quick friendly service. We stopped by to mail some packages. No line and it was quick.

My passport had an error in it so I filled out paperwork and went to this post office to get…read moreanother picture. Walk ins are available at this location from 1-2pm so I arrived at 1:20. There was a long line and only one person doing anything passport related. As I stood in line she saw I had a passport and promptly told me she didn't have time to take anymore passport pictures. It was 1:30pm at this point. I explained walk in service was from 1-2pm but she said too many people were ahead of me and she didn't have time. She also acted as if I was a bother to her. It was apparent she wasn't going to help me after I tried to reason with her so I wound up leaving without getting helped. It was hard for me to get there at all due to some difficulties I have and to be treated like that only reaffirms my lack of faith in the USPS.

The Waukee US Postal Service employees are always kind and helpful. They are patient with…read morecustomers, yet work quickly so the lines move swiftly.

Great! Tho gyt it would take forever, it didn't. Friendly staff. Got the job done. Would definitely…read moreuse this one next time, before others.

Victoria was extremely helpful and kind helping me manage my mother's three addresses after the…read moreevent of my mother's death. It was a very confusing situation. She told me Dan also caught the problem as well and was helping. I owe them both many thanks. In fact Victoria was so kind I almost cried! Please give them both a raise. I am so impressed with them. I noticed everyone in the post office was treated with respect and patience. Thank you!!!!!