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    Ask the Community - FedEx Ship Center

    Jake N Jose Moving

    Jake N Jose Moving

    3.0
    (2 reviews)

    I do not recommend using Jake N Jose if you are looking for reliability. The first time we used…read morethem, they were fine (and that must have been an anomaly). The second time we used them, we set up the appointment and shortly before they were supposed to meet us, they contacted us to say they needed to reschedule--which was fine, things come up and we understood. However, the THIRD time we tried to use them, they totally ghosted us. My husband had arranged for us to meet them at an apartment we own in Ames to move some furniture for us. Due to our previous issue with them rescheduling at the last minute, he started trying to get ahold of them before we left Omaha for Ames (texting and calling)--no response. When we finally arrived in Ames, after multiple unanswered queries, the appointed time came and went and Jake nor Jose ever showed up. We ended up contacting All My Sons Moving and asked them to help us out. All My Sons Moving was GREAT--Zaylan and Rick, showed up, did what we needed them to do--they totally saved us. Had we not been able to get someone else to do the job Jake and Jose had said they would do, we would have spent 6-hours on the road back and forth from Omaha to Ames and accomplished nothing. So, two out of three times we attempted to use Jake and Jose, they did not show up. My takeaway; Jake and Jose cannot be depended on to show up when they say they are going to and good luck getting anyone to answer the phone at their "office" when they don't show up. Move on...pun intended...and find a more reliable moving company in the Ames area.

    Moving is hard. Jake n' Jose made it easier. Very responsive communication, prompt, reliable,…read moreproblem solved, courteous, and they even did extra work for me by taking a trip to the Resource Recovery Center to offload junk on the day of my move. I hired them to load my UHaul and I'm sure they would do a fantastic job with your move too.

    Blue Cow Moving & Storage

    Blue Cow Moving & Storage

    3.1
    (8 reviews)

    VERY GOOD EXPERIENCES - We hired this mover to load our stuff onto our rented 12' x 6' trailer…read moreonly. Their minimum - 2guys for 2hrs was $260. There was a text telling us when they would arrive - 2 college kids were meticulously loading what was heaviest and what few things needed to go first. Communications amongst us what excellent. The kids were very knowledgeable, respectful, fast and pleasant. We were resigned to the thought that 2bedroom 2bathroom ranch home worth of accumulations would not fit in this trailer. At the end of the 2hrs, the rest of our possessions were placed in the garage for us to load on our own for the next trip. That was the 2guys' suggestion. As of this review, after unloading the boxes, totes and luggages, we don't know if anything were damaged from their organization of the trailer till now we unpack. We do know that tote lids cracks when another heavy tote is stacked.

    First, the crew that moved me was nice. I hired them because they were local and had seemingly…read moregood reviews. However, they broke several big items. They broke a 6 drawer dresser (now the bottom 2 drawers are unusable because they broke part of the side that also had the back leg) , a headboard (completely snapped one of the legs off) and a 55" 4K TV (completely unusable, they cracked the screen). We have moved many times and I understand things happen, but I have never experienced the valuation process that they require. Basically asking for receipts of the item broken and how it got broken. Well, everything was fine and usable before your crew touched it and now it's not. I couldn't watch them while they moved everything and it's unrealistic to even ask that question. When things have been broken in the past with other movers, they made it right and paid to replace the items. They gave me about 30% of replacement value credited back. I still have to replace what you broke, but I'm responsible for the majority of the replacement cost. That's not good customer service. Also, if you have a Sleep Number bed, don't let them touch it. Mine still isn't right. Even though they told me that have had no issues and have moved a lot of them. Well, they don't see the issues because it's after they are gone when you notice there's a problem. I would not use this company again. I would give them .5 stars if I could.

    FedEx Ship Center - shipping_centers - Updated August 2026

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