Spent 40 minutes on hold and finally had to hang up. So far, I've put in two requests to have my…read moremail forwarded, paid the nominal 1.50 charge each time, and it STILL ISN'T being forwarded!

I always ask for my Amazon packages to be left on my front porch. The USPS clowns are enormously…read morelazy and just always shove them in my mailbox even though I specifically ask for them NOT to do this. What a terrible service. I certainly hope that Trump completely eliminates the USPS. What a terrible service full of clownish Seinfeldian Newmans!!! They even wrote me saying they were refusing to do what I had specifically asked for. What a terrible service being protected by their horrible union!

I first visited this post office in the 90s, when I first visited St. Marys. I have family that…read morelive there so I often have cause to visit. It's really unchanged, and the service continues to be friendly and patient. I watched one clerk walk an elderly gentleman through a package to Canada, which required customs forms, while the other clerk quickly processed the rest of the line behind him. USPS offices are not well-known for their service, but this place does get the job done.

We are just moving and are new to the area. They were a great help in getting service transferred…read moreand set up on a new build house. Great attitude and patience! I am thankful for their service.

I received notification my package had been delivered. There was no package and when I notified the…read morePost Office they checked their gps and admitted they delivered my package to the wrong address. It has been 8 days and I still don't have my package. Not the first time this has happened. I asked the Postmaster for her supervisors contact information and she told me she didn't have one and didn't answer to anybody. I am as high as it goes (her words). They also recommended that I contact Amazon and tell them the package never arrived and they would send a new one. I can't believe they would recommend unethical behavior so they don't have to do their job. I have wasted my time, gas, and energy trying to fix their mistake. It seems there is no responsibility or accountability for USPS employees. No wonder they are broke and in the verge of bankruptcy. If I had the choice I would never use them.

Outstanding service. Whenever I go to my hometown post office I usually dread the experience. I…read moreused the postal service in Junction City, Ks and I was so thrilled about the quality of the service I received. Friendly, efficient and personable.

Most USPS offices are horrible at customer service nowadays but this place consistently takes the…read morecake. They work at a snails pace. Paul Revere could do it faster.

Long counter with a fair amount of staff so the line moves pretty quickly. Pretty good parking…read moreupfront as well for easy entrance and exit.

There's a guy who always answers the phone he's never helpful he never knows anything about…read moreanything he's very uneducated about the way the post office works he's told me that I've had no mail up there that wasn't delivered to my house and there was absolutely mail waiting for me when I did check in person on top of it he makes you feel like you don't know what you're talking about and you don't even work there. But I do appreciate the lady that works in the front that does help me every time I do come in.

Lost my package, manager straight up told me he has no idea where it's at and there's nothing they…read morecan do about it, tracking says it was at the office so it's very obviously been taken and they do not care, very disrespectful and unhelpfu. Male manager does not know what he's doing.

They have so many different carriers that don't care anymore and deliver the wrong addresses. Do…read morethey not confirm the mail they deliver? I leave town sometimes early and when I see the mail carrier come down my block, I used to approach them and get my mail. Now Iam told that if they are having a bad day, they can't do it and also that another told me against policies. So, I must wait an additional 30 + minutes to leave town before they arrive. Most carriers just need an id for proof of who they are and address and they will release with a signature...Not USPS! Called today at 9AM and the phone wrong rang for 4 min and no pickup, then went to a busy circuit sound. Now thats customer service, no wonder they are doing down the tubes!!!

This location is extremely frustrating and poorly managed. I have visited three separate times to…read morehave my fingerprints taken, and each time there was no employee available to provide the service. Fingerprinting is already offered at very few locations, so it is unacceptable to repeatedly advertise this service without having trained staff available. Calling ahead is useless because no one answers the phone, which makes it impossible to confirm availability before wasting another trip. Either this location needs to properly staff the services it advertises or stop claiming that fingerprinting is available. Customers should not have to make multiple unnecessary trips because employees are unavailable and the phone is consistently ignored. This facility needs serious improvement in both staffing and customer service.

They get substitutes who doesn't deliver mail half the time ,they skip many streets and when you…read moretry to call your on hold for over an hour

Jeff absolutely killed it! I had a passport appointment at 11 and he was very helpful. Even helped…read moreme find a non white shirt to take my photo.

This is a great post office (and so is my mailman "James".) The people go out of their way to help…read moreyou. One manager even gave me her direct line to call with a tracking number i forgot to bring in, and she answered the phone after 5:00pm....and solved a problem. I rarely leave reviews, but reading negative ones I really felt some were unfair. Of course, mad customers are more likely to conjure up the energy to leave a negative review while happy customers don't think of it.