Southgate post office staff leaves the front all the time as we are standing there waiting to be…read moretaking care of and not going in the back to take packages either. I was there for over 20 minutes and the lady employee leaves and comes back 10 minutes later with 6 people in line.

OMG why am I in line to DROP PACKAGES OFF for over 20 mins!!!!?? these people r unreal.read more

A year ago we needed to order a new key for our mailbox (condo complex) it took months and weekly…read morecheck ups to see what the issue was. Fast forward a year & Im currently standing in line with 13 other people. There's 3 clerks working at the counter with no sense of urgency at all. We have been waiting for over 30 mins. One of the ladies just asked if there's another clerk available in the back...we are yet to see her. I recommend coming first thing in the morning if you have to come, because this is horrible.

How do you review a post office?…read more 1.) Location: Best in the world,, corner of Southfield and Fort (minimal traffic) 2) Parking: Super didooper awesome. Always had a parking spot every time I came to do mail stuff. 3) Interior: it's a little older, but everything is in working order. Clean, neat, orderly and not a spec of dirt anywhere. 4) Employees: exceptionally friendly and welcoming. They're always glad to help you out. I don't know what kind of other things to talk about when it comes to mail. I walk in, drop my mail or a package off, I pay for it, I walk out and I'm good to go. My mail or package gets there early is a plus, but all in all I just need it to get there in a timely fashion or even if it's extremely backed up, I would just want the item to get there period.

Customer service very poor. Does not answer phones, and employees are more interested in chatting…read morewith each other in person.

A very small post office that woukd probably take forever if there were more than 3 people in line…read more I was lucky today and there was no line. There isn't much parking out front so you may have to park behind the building and walk around.

Big central post office, but the shop part is nice and personable. Well lit, well stocked, I liked…read morethe friendly staff and selection of stamps. The walk up to the post office was slippery and dangerous (freezing rain), but that part of the sidewalk wasn't USPS property. Easy walk from the Cambria hotel, next to the Wayne County Community College.

Dwight is a miracle! Always willing to help and go the extra mile. I also love this location's…read moreextra hours

DO NOT USE THE SELF SERVICE, they will steal your package and then never investigate it. When you…read moreopen a case and the district won't do shit either, they will just close your case and not answer the phone. Plus their prices went way up, just not worth it, go to FedEx on Eureka road. 100 million times better than this post office.

My mail is frequently missing. I try to contact USPS but no resolution and pieces of mail continues…read moreto go missing.

The lobby used to be open after hours and early in the morning. The last two times I've been there,…read morethe door has been locked while other businesses in the mall were still open. Unsure why they changed this, but if you don't get in there before 6pm, you're SOL. Tried the next closest one and the package bin was jammed. Thanks.

Horrible place rude desk agents...rude management... trying to do a verification of change of…read moreaddress ...and if they can be any more inefficient. They are ..it was like the twilight zone..these two women on the front desk... ignorant and stupid...it's these two I don't recommend this location for anything.but closure...

I went in today to try an pick up my package to be told the address had to match my id which…read moredoesn't make an sense if my picture matches the face what's the difference the she was very rude in conversing with me terrible the mail carrier didn't leave anything at my door and I waited all day so they will lie and say that they came

First of all who delivers mail at 8pm on Saturday! These delivery times are ridiculous.... the post…read morelady doesn't even put my packages on the porch properly and doesn't knock! This is the second time I've had to leave y'all a bad review. It's getting out of hand!

All I can say is this location is busy. On some days it hit or miss when you have to stand in long…read morelines. Sometimes I think they don't understand that their busy times is during people's lunch breaks and right after work gets out (around 4-5pm) in the area, that the lines are long and need more window help. So the best times are the mornings, or after 1pm to visit. I have no complaints about the staff, only that I feel sorry for them when people come up to the window and don't have their packages done properly, or understand how to packages boxes. And this makes the people in line, frustrated. I understand that sometimes there's a language barrier but maybe they should post directions in multi-languages.

Very disappointed with this location. Dropped priority packages off yesterday 12/14/19. As of today…read more12/15/19 they have yet to be scanned. These are priority packages which means they should have been scanned so people can track them. I went to the location today. They have no idea why they weren't scanned or even where they are. So my advice, make them scan package right in front of you and get a receipt if you go to this location. The staff member that was helping also could have cared less and seemed annoyed and bothered that I had questions about priority packages I paid for and they lost. Very disappointed!!

Let me be the first to say that going to the post Office…read moreusually isn't a great experience. However, if all my business was done with clerk #9 I'd stay at the post office. I'm in town visiting family and wanted to mail some last minute items I found for my dad. We walked up with a flat rate box for two small bags of pistachios and he immediately said this isn't the best option, it's going to be too expensive. He helped us find the cheapest option to get them there fast then proceeded to find us a box to ship it in. Mind you, he was the only one working but not once did he rush Or dismiss us to get through the line faster. He was very friendly smooth and helpful. Honestly we walked out of there with a complete respect for him and his professionalism as well as his work ethic. Thank you clerk 9! (I'm sorry I don't remember his name)