Zip codes can be frustrating. For the past 6 months I've been going to the post office closest to…read moreme - it's even within my zip code geographically - but it's actually the post office for an adjacent zip code. The Colonie Post Office is mine, even though I don't live in the town of Colonie. Its address also totally overwhelmed my navigation, but I got a lovely tour of other side streets. This is a larger post office, more function but also a bit gloomier. I appreciated the automatic opening doors, as I expect those carrying in parcels also would. The employees here are certainly helpful, but maybe not quite as enthusiastic (though my regular postal carrier, who I assume works here, is quite friendly and helpful. Hey, as long as I get done what I need, no problems.

I appreciate the late hours especially around the holidays. The staff are very courteous and fast!read more

It's so nice to have a nice clean post office open on a Saturday till 8 PM at night. You can also…read moremail your letters on Saturday with pick ups at 4 PM and 8 PM. And it's all right here at the Colony Mall.

As I type this, I am waiting in line to renew my passport. I have been waiting in line for an hour…read moreand a half and there are still 11 people ahead of me. I may never leave. My tip is don't ever come here on a Saturday.

Clean facility with professional staff. They are also open at all hours and days so that you can…read moreaccess their PO boxes or use the self service kiosk to ship packages and buy stamps. Good climate control for those cold 2AM trips to mail out a package. You can always find their flat rate boxes and envelopes on site and there is even a photo copier if you should need one. I don't think you can ask for much more from a Post office so that's why I gave them 5 stars. I mean, they are available, they do what they say when they say they will do it, I have little to no friction accessing and using any of their offered services. Yay USPS...

I come here often for Amazon returns and the kiosk is so efficient and helpful! The staff is always…read moreefficient and happy to help as well. There are loads of packagings offered for customers as well. Parking is easy and it is always a quick in and out situation here.

I took a box into this UPS Store to ship today. It was an authorized return from Amazon. He scanned…read morethe info from my phone and then proceeded to cut the box open. When I asked him why he was doing that, he mumbled something I couldn't understand then asked if that was all that was in the box (3 boxes of urinary incontinence pads) and I said yes. I was slightly embarrassed because of what they were. He handed the receipt to me and taped the box back up and put the shipping label on it. This is actually the 2nd time he's opened a box I was shipping with an authorized return to Amazon. I'm 73 yrs old and this is very frustrating, confusing, and today, a little upsetting. This store has been my go to place for shipping for years. It is convenient for me and until recently, great customer service. If this is standard procedure now for this store, I will have to find another way of shipping.

It is a small, but convenient Post Office. This Post Office is located near job, so I can walk or…read moredrive to it. This particular day was quite chilly and windy so I drove. The Post Office has parking for customers which I appreciate because you have to pay to park on the streets. Open entering they have all of the priority envelopes and packages to choose with the prices which was quite convenient because you don't find that consistently at all Post Offices. They also had a pen which was great because I forgot mine in the car. The Post Office was not busy at all which I appreciated at lunch time. Once I chose my envelope, filled it out and went to get on line there was no line so they immediately served me and were friendly which is something I do find at most Post Offices. It is an older post office and looks outdated but the customer service and resources were outstanding. And, the parking was fabulous.

Post office is on the small size but really close to work as I work on 120 New Scotland. There is…read morelimited meter Parking but there were 3-4 spots when I pulled in. Pat was the only one working there. He was friendly... Customers were not. Everything was stocked from envelopes to cards and much much more! Very convenient but would be nice to have one other clerk working the front.

Decent post office conveniently located I the same plaza as Price Chopper. I like that is both very…read moreeasy to park here and just drive up next to box. The staff recommends depositing all your mail at the drop boxes inside if they are open because apparently they have had issues with fraud/ thieves hitting the box outside. Everything I've sent out of this location arrives on time, staff is decent and lines move quickly.

As the commercial goes, I don't always have to mail something, but when I do I come here. Parking…read moreis plentiful, there are usually several people behind the counter, and they are friendly and efficient. Sure, you can get stuck in line here (don't be a fool and come on a Saturday afternoon right before Christmas) but usually I am in and out fast. When I do get delayed, it is because some idiot brought a bunch of packages likely containing batteries and perfumes and bombs and needs extra insurance on each of them... so they take a while. There isn't much the USPS can do about staffing for these situations anyway. So, just come at non-lunch hours and you will have no problems with this place.

The worker Sue is very rude and nasty. She had an attitude because I asked her do they tap non flat…read morerate boxes. She said some nasty side comments. Then I moved out the line and she spoke to the Caucasian man and was polite and pleasant to him. She said her with a nasty tone. But the worker Adora handle my purchases and was very polite

Wish I could give negative stars. I've waisted 12 work hours waiting for my delivery that was…read morescheduled 3 Times for four hour windows. I spoke with Audrey all three times and this last time she hung up on me twice and told me it was my problem. I will be writing Walmart about the terrible service and how they should change to a company who has general respect for others and actually delivers packages. I did email the company and I am waiting for a responses, doubtful I will get one. I placed this order last month NEVER USE THIS COMPANY. I'm now out $800 for a tv that was a gift. I will be fighting the charge. 2/20/18 update Just Received a message from the woman I spoke to on the phone. (Who hung up on me) she i Information me she was recently let go, that the company doesn't care, also admired to lying to me.

Too bad zero stars isn't an option. Custom Courier was the contract delivery company for an order…read moreI placed. Despite their having the item to deliver for over 20 days and scheduling two different delivery dates, the continue to fail in making the delivery. To make things worse, there is no communication except to schedule and no answer at the contact number later in the day when delivery was expected. If you like your customers choose a different company, this one is bad. After scheduling a 1-5 delivery with a 1 hr notification call the driver calls at 8pm to ask if they can deliver. No longer available I have to call to reschedule. Two days later is the soonest. Why? After asking to be the first delivery of the day I'm told that 9 will work--they load around 8 and are only a few miles away. Delivery day--waiting to go to work--phone call in advance. Will be there closer to 10. Driver says items are badly damaged. Has to bring them for refusal. Really? I doubt they received damaged items. Why didn't they say anything? After almost a month? I could have reordered and had it here by now. I understand that things happen, but they have control over their customer service. Not a good business.

The Route 9 Clifton Park Post office has the nicest staff! They are kind, courteous, and friendly…read more Justin is amazing and very helpful. Sadly, it's almost shocking when the people behind the counter are actually interested in helping the customer ! I highly recommend this USPS and thank you, Justin.

This the post office I have been using since I immigrated to USA in 1999. The Staff has always been…read morefriendly and keep the line moving even during busy times. Note this post office doesn't have the passport services but they have a APS, which is a self service that you may use 24/7 to mail or buy stamps.

My favorite post office in the area! Great employees efficient service and super clean facility.read more

Your friendly neighborhood post office with most services you need. No passport services at this…read morelocation. There's PO boxes, a mailbox outside with a pickup time before the lobby closes, and some basic supplies for mailing, such as flat rate boxes. Bring your own tape! Every time I've come here, they've been friendly and helpful.