Very well run store with knowledgeable and helpful staff. The store is bright and well stocked.read more

The older lady working was so rude and made me feel like I was bothering her. I have only been…read morethere once to ship work packages with a prepaid Fedex label. I simply asked for a receipt and it was the end of the world. I will never go back there. Zero stars

THE OWNER either lost my package or threw it out. She was very snotty because I told her she had a…read morenumber wrong. The package tracking number never left the place so I believe she threw it out SHE IS TYPICAL ROCHESTER TRAILER PARK TRASH Stay away go to the post office their much more professional.

This is the second time I have used their shipping service and they only get better. They had my…read moreinfo on file and the whole transaction only took a couple of minutes. Fair prices and exceptional service

Fantastic people work here! A special shout out to Linda who helped me send a gift to friends. She…read moreeven helped make sure the bows were secured on the gifts before sealing it up. Arrived less than 24 hours later. I've dropped packages off with prepaid labels & every person stops what they are doing to help me. A beautiful gift shop too with lots of unique items!

Was looking for a store that sold actual cards and when I Google it I got a bunch of stores that…read morehad magic cards, baseball cards, various trading cards but very few actual cards. Then I saw mail-it unlimited. I knew roughly where it was located but the website didn't say much about what to expect. Wow this looks like a tiny store from the parking lot but once inside it's pretty big and they have so much stuff. By the time I got to the center where the register was I had seen dozens of things I'd like to get, but I was here for a sympathy card and a gift and I was definitely out of my comfort zone. So I asked one of the associates where to find the sympathy section and what would be a appropriate gift. He showed me where the card section was and an area where I could find the gift. I found so many beautiful and thoughtful cards that fit and I finally narrowed it down to one. Next I headed to the gift area and there were so many beautiful choices, but within a few steps I was looking at the various figurines (Willow Tree) and they were so well crafted and I found the sympathy one. It's about 9 inches tall with a dove on the arm, I was expecting a big price tag but it was alot less than I expected. Check out was quick, the staff checked the figurine to make sure it was perfect and boxed it up and back to the jeep I went. Here I had to sign and address everything and then run back in. Not only do they sell some beautiful and sentimental items but they will ship them out for you to. Honestly it was the best stop all around for me Without missing a beat the staff spotted a error in the zip code. We all know during stressful times we can make errors but thankfully they caught it and fixed it and our stuff was shipped out and should be arriving by tomorrow night. Had they not caught the error our package could have wound up taking days to arrive at the correct destination. We have the tracking numbers and we will know when it's arrived. I know I'll be going back because they have so many different things that I'd love to wander around and find some nice stuff for our house. If you're in Kennebunk and have some time to check out the shops stop by here. You'll definitely find something you're going to want to take home

The 4 stars is based solely on its location. It's on a busy road, has a tiny parking lot…read more The ladies that work there are always nice. I only ever go here to return Amazon items that can't be returned at a closer location.

LOVE this store! The women that run this location are amazing! Im always greeted warmly and they…read morealways help me find the best deal for shipping. Besides that this location is clean. It is handicap accessible with a ramp out front. I have found if I call the store when I get there, that someone will come out to help me with my packages, (it can be really difficult to balance packages on your lap whilst stiring a wheelchair LOL). They also have some of the best cards! I have found myself going to this UPS store just to get Birthday cards bc they have the funniest selection, I always find one. I would recommend this store to anyone needing to ship across the country, returning Amazon prime packages, or looking for a cleaver birthday card.

Thanks for the white glove delivery of an expensive and very large oil painting. A family heirloom…read morefinally reunited! It arrived in a large black Suburban wound with a quilt blanket around the entire piece and frame and handled with utmost attention and care. Grateful not to be bounced around another couriers truck with electronics and hefty items. My vision of paint falling off the canvas was unnecessary. I appreciated the first rate care of this item. Thanks signed BluesMama. Aka New England Nancy

SURE EXPRESS, Sure to IMPRESS!…read more A high-end luxury wood furniture manufacturer in Maine recently shipped a delicate cherry table to my home in northern California using SURE. I was concerned about the logistics of the shipment, which had to be moved across the country on a tight schedule. SURE was more than up to the task. They called to introduce them- selves, picked up the freight as scheduled, delivered it exactly on time and called afterwords to ensure that all was in order (it was). It's refreshing to write about a company that gets everything right. SURE did not ask me for a review, and I received no compensation for it beyond the pleasure of working with a company that knows their work and does it well.

Union, NH USPS has restored my faith in the Post Office. We may just be lucky having Linda as our…read morecarrier and Phil as the guy who answered the phone today, but their service is outstanding. In a world where customer service is lacking, these people are friendly, knowledgable and helpful. Thank you!

There are really really really really nice people at this post office and it is super clean.read more

Thank god they get bailed out by the government, if not this place would definitely be out of…read morebusiness. No customer relations skills, lady is extremely rude. Haven't received mail for 2 weeks now. Can't deliver to our mailbox due to road conditions, we live on a town maintained road.

Cannot get daily mail. Oct 25, no mail, Nov 5 no mail, Nov 10, no mail. My medications come in…read morethe mail. This is the third time I will be filling out an official complaint

Received an email stating" Unfortunately, USPS ran into an issue when attempting your delivery…read more They will try again. You can contact USPS for more information." I checked the mailboxes on our road 4 still had the flags up! Mail has not been delivered today. Have tried online and via phone. to contact. I would appreciate if anybody at the South Main Street Post Office would answer the PHONE! I have been calling for at least 15 minutes it is answered then says please hold as I connect you to the operator, but it never gets answered eventually goes to a busy signal! Online not any better, need a missed delivery slip but one was not left.

Great service not issues, the place is clean and they offer all the Postal store supplies and…read moreservice. Great value and quick never really a long wait to great my package letter mailed.

READ IF YOU USE USPS in SHAPLEIGH…read more I have filed a criminal police report regarding a suspected theft of a package committed by either the older man who generally works the front desk, or any other worker specific to the Shapleigh, Maine, USPS location. The value of the package's contents are $1,700.00. On Friday, 10/23/2020, at 2:35pm, I went inside the Shapleigh USPS location and handed 2 packages directly to an older man with medium length grey hair at the front desk. Video footage from inside the USPS Shapleigh location will confirm this if it's available, and I am in the process of attempting to subpoena the video footage to corroborate my account of the situation. One of these packages was scanned in nearly immediately, showing a "scanned in" time and date of 2:39pm, 10/23/2020. The other package, i.e. the "stolen/missing package", has still not been scanned in as of today, 10/29/2020. Upon calling the Shapleigh USPS location on 10/26/2020, I advised the man who answered the phone that I had handed this package over in person to the USPS worker whilst inside the USPS location, under video surveillance, so I knew they had it in their possession. The man on the phone insisted they had never received the package, and had absolutely no information on where it was - he tried to tell me that I hadn't brought it to USPS to be delivered yet, which I refuted, but was met with the same response. Next, I walked into the office on 10/29/2020 and asked the man at the front desk to look for the package again, because I knew it was in their possession. The man rudely and aggressively told me that I never brought it in, AGAIN, despite me insisting that I knew they had it in their possession. He then REFUSED to look further, and stood there looking at me aggressively and silently until I was forced to leave out of fear. I had not raised my voice this entire time and he just had a smug look on his face as he stood there and told me that he would refuse to look for the package again. I am actively working with local police, federal police, the United States Postal Inspection Service, the United States Postal Inspection General, and my attorney to get to the bottom of this situation. IF YOU VALUE YOUR PACKAGES, AVOID THE SHAPLEIGH, MAINE USPS LOCATION UNTIL FEDERAL POLICE CAN ASCERTAIN WHAT HAS HAPPENED. Use FedEx or UPS - they actually care about a lost package because they are a legitimate business with consequences for bad/thieving employees, unlike the USPS which has a tendency to hire and retain employees who couldn't care less what happens to your belongings and livelihood. If anyone has ANY information on stolen goods or packages in Shapleigh, Maine, or York County, please contact the United States Postal Inspection General or local police to improve our chances of righting what's wrong. At this point, I am counting on somebody to see something and say something.