Great service not issues, the place is clean and they offer all the Postal store supplies and…read moreservice. Great value and quick never really a long wait to great my package letter mailed.

READ IF YOU USE USPS in SHAPLEIGH…read more I have filed a criminal police report regarding a suspected theft of a package committed by either the older man who generally works the front desk, or any other worker specific to the Shapleigh, Maine, USPS location. The value of the package's contents are $1,700.00. On Friday, 10/23/2020, at 2:35pm, I went inside the Shapleigh USPS location and handed 2 packages directly to an older man with medium length grey hair at the front desk. Video footage from inside the USPS Shapleigh location will confirm this if it's available, and I am in the process of attempting to subpoena the video footage to corroborate my account of the situation. One of these packages was scanned in nearly immediately, showing a "scanned in" time and date of 2:39pm, 10/23/2020. The other package, i.e. the "stolen/missing package", has still not been scanned in as of today, 10/29/2020. Upon calling the Shapleigh USPS location on 10/26/2020, I advised the man who answered the phone that I had handed this package over in person to the USPS worker whilst inside the USPS location, under video surveillance, so I knew they had it in their possession. The man on the phone insisted they had never received the package, and had absolutely no information on where it was - he tried to tell me that I hadn't brought it to USPS to be delivered yet, which I refuted, but was met with the same response. Next, I walked into the office on 10/29/2020 and asked the man at the front desk to look for the package again, because I knew it was in their possession. The man rudely and aggressively told me that I never brought it in, AGAIN, despite me insisting that I knew they had it in their possession. He then REFUSED to look further, and stood there looking at me aggressively and silently until I was forced to leave out of fear. I had not raised my voice this entire time and he just had a smug look on his face as he stood there and told me that he would refuse to look for the package again. I am actively working with local police, federal police, the United States Postal Inspection Service, the United States Postal Inspection General, and my attorney to get to the bottom of this situation. IF YOU VALUE YOUR PACKAGES, AVOID THE SHAPLEIGH, MAINE USPS LOCATION UNTIL FEDERAL POLICE CAN ASCERTAIN WHAT HAS HAPPENED. Use FedEx or UPS - they actually care about a lost package because they are a legitimate business with consequences for bad/thieving employees, unlike the USPS which has a tendency to hire and retain employees who couldn't care less what happens to your belongings and livelihood. If anyone has ANY information on stolen goods or packages in Shapleigh, Maine, or York County, please contact the United States Postal Inspection General or local police to improve our chances of righting what's wrong. At this point, I am counting on somebody to see something and say something.

Terrible service at the Springvale, ME USPS. The post master blamed me for packages that had not…read morebeen scanned in 3 days after I dropped them off in the blue box. These packages were scanned in shortly after I left despite his claims everything from the boxes had been collected and scanned. When I went looking for another package that should have been scanned in the prior day he was quite rude claiming these delays were somehow my fault. This was escalated to their customer service, she also refused to admit packages are missed/not scanned. They both acted like mistakes on their end never happen. Considering the USPS is in danger of being eliminated they would be a bit more customer friendly and admit to their mistake instead of blaming the customer.

Union, NH USPS has restored my faith in the Post Office. We may just be lucky having Linda as our…read morecarrier and Phil as the guy who answered the phone today, but their service is outstanding. In a world where customer service is lacking, these people are friendly, knowledgable and helpful. Thank you!

We have never had any issues with our past mail carrier on our route until this year. All of our…read morepackages take days to be delivered even if they are out for delivery. They mark them as undeliverable due to our road having snow packed and some ice AKA Maine winters. Even after we sanded our road they don't even attempt to deliver. We were told that the driver is ""new"" and an older gentleman that gets nervous driving in the snow.. umm then maybe he needs a new position like a desk or sorting job that doesn't require him to drive. We have never had any issues for over 20 years with the mail not being delivered ( unless there was a huge snowstorm or ice. We only have to sand our dirt road once or twice a year) it's going to be a very long winter for them with every person on our road calling every day and having to go get our mail in person

don't tell to expect my bills when you say they are in the to be delivered today!!! nope still no…read moremail for 5 days now, but funny you can deliver my packages usps!! but bill that need to be paid are not delivered?,,, can you explain that to the bill people why the bill is late!!!!! nope you wont fucking snail mail

Pretty decent people that work there I never have a problem with these people they are very…read morecourteous I recommend doing business with them

I moved to Rochester 2 years ago and while I've stopped here before to just throw something in the…read moreoutside mailbox, and I got my passport here 10+ years ago, I've never had to go in and ship anything at this location until today. I walked right in, one person ahead of me, their transaction was quick, as was mine. The clerk was pleasant and efficient, I was in and out within 5 minutes. No complaints, will definitely use this post office again.

This post office is ridiculous after watching my camera for my package to be dropped off i see the…read morelady out it down then pick it up leave with my package check tracking info shows she sent back to seller after it said i signed for package. long story short we go to post officer are told our shipping label is fraudulent because we didnt pay for the signature required we supposable signed for the package being sent back to the seller of my item. we end up paying the fee for the signature cuz they wouldn't give us our package back. this post office and the lady delivering them is sketchy she always says we sign packages she delivers we dont ever sign for we will be sending videos to higher ups about this do not recommend.

Today the letter carrier was supposed to deliver a package that required signature. I work from…read morehome so a I saw the carrier pull up to the mailbox and drop off letters. They never pulled into the driveway to deliver the signature required package. Instead, the lazy carrier put a notice in my mailbox for "unable to deliver. Authorized person not available for signature". That is a total failure to do the job. I am home every day to receive packages. I attempted to call the post office number, but nobody would answer. This is not the first time I have had issues, but I usually get them resolved. This time I am forced to make a trip to the post office to pick up a package that could have been delivered. This is totally disrespectful of me and my time. Unbelievably poor service!!

I'm updating this review because the holiday season was a complete disaster at the Milton post…read moreoffice. I had several packages delivered for Christmas, as I'm sure hundreds of other Milton residents did as well. 99% of my deliveries had tracking numbers, I checked the status of their deliveries daily and when I saw that something that had been delivered, I'd go to the post office as soon as I got a chance, usually within 3-4 hours after seeing the status was "delivered." Every time I went to get whatever was delivered, it wasn't there, I was told that they had over "2,000 packages in the back." Not my problem, call your supervisor and tell them you need help sorting and delivering! For the entire month of December, not one of my packages was delivered on time, when the tracking said it was at the post office, I still had to wait 3 days before it showed up.

A small country post office where everyone knows your name. They have all your postage needs just…read morelike in the big city. I must admit I really like the small town feel, from the old building to great customer service with a smile!

Very well run store with knowledgeable and helpful staff. The store is bright and well stocked.read more

The older lady working was so rude and made me feel like I was bothering her. I have only been…read morethere once to ship work packages with a prepaid Fedex label. I simply asked for a receipt and it was the end of the world. I will never go back there. Zero stars