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    Multiplex Solutions

    5.0 (2 reviews)
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    Services - Multiplex Solutions

    Security monitoring services

    Security system installation

    Security system repair

    1 More Service

    Telecommunications

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    10 months ago

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    10 months ago

    Great communication and professional service! Met all my needs and went above and beyond on expectations!

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    Verizon

    Verizon

    1.7
    (37 reviews)
    $$$$

    The worst. Horrible customer service. Couldn't even say hello when entering the bldg when 3 of them…read morelooked directly at me. I turned around and left. Not 1 customer in the store yet they were busy with their own conversations.

    This place is extremely inconsistent. one month someone can help with a bill and the next month…read morethat's not allowed and the person from the past shouldn't have done what they did. Be careful of promotions they are not fully transparent and at times directly lie. For example, if you get an ipad or a phone you cannot just pay it off ahead of time, you have also committed to a certain length of time you will pay for the service plan. Say you have a promo ipad, and pay it off and decide surprise you dont use any data and just use it on wifi like most of people - oh well you still have to pay for a certain number of months well after the payment plan ended, for access. Any discounts given like loyalty have 'expiration' dates and if you dont magically know when it expires and call to keep it going, it simply stops being on your account. There is nothing about them that is "independent" and they are not honest. Its unfortunate as I have had some positive service there as well but the underlying practices are unethical. Its a part time job to hold them accountable. The prime reason I would be willing to deal with their trickster fees was the customer service and customer service has degraded significantly. Expectations are reliable cell service and the same bill every month - why is something so simple so incredibly hard for verizon to achieve? Shady shadertons.

    Multiplex Solutions - telecommunications - Updated June 2026

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