Was great..wasn't too many people the guard really knows her job and she was pleasant, the clerk…read morethat helped me was on the ball..she took time to explain everything to me

I'm disabled and unable to work. My only income is through Social Security, and I have rarely…read moreexperienced anything but consummate cruelty and contempt from the people working here. Due to a "technical error," this office spent years trying to recoup an overpayment that did not exist, slashing my benefits to recoup the money that I supposedly owed them and forcing me through the repeated stress of appealing their decision. I cannot count how many times I called them, quite literally begging someone (anyone) to just look at my file, where they'd be able to see that I didn't owe anything. They would reinstate my benefits temporarily, usually without any formal acknowledgment, only to cut them again. This cycle continued for over five years, and I got different explanations every single time for why it was happening. Last year, I called Jamie Raskin's office in a desperate bid for help. According to the intern who followed up on my behalf, this whole thing was due to a "technical error" in SSA's system which has supposedly been fixed. But now right after that they were finally forced to concede it was their fault, not mine, I'm up for redetermination, and the nonsense has begun immediately. They have at this point completely stopped my benefits because, and I quote, "USPS failed to deliver a piece of mail to your stated address and since you're already in redetermination, your payments have been stopped until this is all sorted out." When will it be sorted out? When the stars align. Until then, my family has to make due with a $300 bank balance. Other fun experiences at this particular branch: - 3-5 hour wait times, even if you get there before the office opens. - Being refused appointments when trying to make them. - Having requests for formal, in-person case reviews completely ignored. - Magically changing paperwork deadlines (one notice will say you have until the 28th, the next will say the 24th) - A constantly-rotating door of case workers, not a single one of which has ever returned a phone call. - The time I hand-delivered our new lease to the office, asked for some proof that we brought it to them, was yelled at for wanting proof ("we're not going to lose it!") and then they lost it. Was told two years later that I failed to update my address in a timely manner and my benefits were once again cut.

MVA has such a bad name and honesty its deserved most times as was this visit. We were there to get…read moremy son's license reinstated, literally no exaggeration, we were there over 4 hours waiting. They state that they were waiting for Glenn Bernie office to respond. They seriously need a new director or managers as this is totally unacceptable.

Quickest MVA trip ever. Since when has efficient and MVA ever been used in the same sentence. I…read moremean, I had downloaded a movie and expected to be here at least an hour if not more. I was there atleast less than 10 minutes, couldn't even check in before I was called up. Granted, I was just there for an eye exam and then was advised I could either renew my license online or on their kiosk... and being the antisocial butterfly I am... I went and renewed it in my car in the MVA parking lot... because I have trust issues and I didn't want to leave the premise until I can confirm it was done... cause trust issues... But the MVA didn't let down and I was on my way.

Been to several different MVA locations over the years and by far, this one wins the Rudest…read moreEmployees Prize. For the love of G-d, don't ask questions on what one needs to do for the MVA services they supposedly provide...unless you want rolling eyeballs and testy responses as the answer. What could improve? Start by hiring user friendly staff without a crap attitude...

The employee with purple hair was incredibly rude and unfair, she refused to serve me based on a…read moreprior experience and was defensive and ultimately refused to help me. I made a basic error navigating the check in link and stood in line calmly asking if she could help me. She harassed me and it was completely retaliatory, she admitted she recognized me once she did and that was when she told me so and to "STOP!" talking, then raised her voice at me and interrupted me telling me to stop raising my voice (I wasn't, and it was ironic because she yelled this at me). At a prior appointment attempting to get my license, I worked with her and during the appointment she told me that the customer service rep I spoke with did not know what she was talking about, I calmly and reasonably expressed my frustration that the customer service had given me wrong information (I had to make a new appointment and come back), I left. Then, during the follow up appointment this morning while asking for help during check in while speaking to me she said "I recognize you" interrupting me, literally yelled "STOP!" at me and told me to leave while I was calmly asking her a question. She completely victimized herself while acting like a bully, meanwhile the security guard was sitting arms crossed half asleep because I am guessing they are used to her outbursts and it is not indicative of an emergency. This behavior and treatment is completely unprofessional and unfair. Calm assertion from a woman is not aggression, she acted like I was a threat by being direct and composed. I missed my appointment because she refused to speak with me and she admitted it was because it was me.

I recently had the misfortune to experience what a person goes through when their vehicle is…read morestolen. It's a gut wrenching thing to go through, especially when it happens in less than eight hours of you parking your vehicle once you got home. To shorten the story, I came out in the morning to where I had parked my vehicle only to find that the lock on my door was popped and vehicle was gone. Thanks to social media, the type of vehicle I have was made known widely on how to steal it. I gave my self five minutes to freak out and started getting myself together. First call I made was to 911 to report my stolen vehicle. This is where it gets a bit unorthodox. Instead of a police officer coming to me to where my vehicle once was parked, I gave my information to the operator who then had an officer contact me. I gave the same information to the officer and was told that they would contact me at a later time with any follow up questions or information. Once I collected myself and started on my way for the day, I didn't think much of it. I went to my appointment, work and everything else I had to do that day. See, I was about to go on a long work trip and wasn't too worried about my vehicle one way or another. While on my work trip I received a text message stating that my vehicle was found, damaged but found. At first I thought I was being pranked because I have never received a text message from a police officer before. I followed up and by giving a call and was very surprised that this was true and I was given all the information needed so I could pass it along to my insurance and make plans for my vehicle to be moved. The thing with being out of town and having your vehicle recovered doesn't allow for you to do much. Over the course of the next few days I received pieces of mail (while still out of town) letting me know where my vehicle was and how to set it up. My insurance took care of all that for me. I was also made aware that my vehicle was gone through to see if anything was evidence in the vehicle. When I was able to lays eyes on it finally, it didn't look like much was done. I did go through it and found several items that were not mine and followed up with the police again. They didn't want it stating that they had no idea if it was mine, the culprits, or belonged to another victim. However, the lady I spoke too was very kind and coached me a bit on what to do next. My vehicle was stolen on a Monday morning and by the following Saturday they had found it. They were swift about it and it was literally only like five miles from my apartment. Battery dead, gas gone, inside destroyed and ransacked. But I want to thank the police for doing there job as there were items in the vehicle that had sentimental meaning and I was able to recover most of that.

IF YOU'RE BLACK AND YOU'RE THE VICTIM OF A CRIME FORGET IT. My neighbor called the police on me…read morebecause I told her to stop letting her dog poop on my yard, they were here in 8 minutes 3 cars deep. My car was broken into last week Tuesday over 1k stolen and I sat here for 3 hours they never came I had to go file the report myself. Till this day no effort whatsoever even though the thief is on camera. Oh how can I forget I was told straight up that my case is not a priority to them. Told me I was impatient because I tried to get a officer out to the gas station to help me review the footage, I waited 4 hours and left they showed up 6 hours later and made no attempt to reach me. I also recorded the disrespectful things that were said to me.

Weeks ago I needed some help in getting a book to load onto my Kindle. I had waited for many…read moremonths for the loan to materialize. Although I had gone through this process many times before, it just would not load for me. I went into the library and was lucky enough to get Ms. Williams, who worked with me for a good while. She tried everything that was possible, it seemed. We were unsuccessful, but I really appreciated her efforts. All of the time that I had tried, the days were ticking away on the loan after the long wait for my name to come up. Anyway, I finally was able to get it on the Ipad. Though not successful on the Kindle, it was better than nothing. Once again I thank you for having such a good employee. Eleanor King

I liked coming here sometimes back in high school and got books. They have great selection of…read morebooks. Have conference rooms and I even had my meetings scheduled here before.

Hello , This is another place I comes to on occasion. This is the US POSTAL SERVICE . This lace is…read moreacross the street from Capitol One Bank on Wolf Avenue and Kara Lane and New Hampshire Avenue. Across the street from the firehouse. This building is pretty big . It has a good Sized parking area . They have a back loading dock for losing trucks . They have a mail box ir those that dontvcone ib the building that drop off to postal mail . The have two automated doors to pass through . Then you see to your right they have a drop-off postal box for international mail and PO BOX AREAS too if it wanting it ropped off at their houses. On the inside they have stations t sign your packages and mail to take to the counters. They also have stations deforestation package boxes and bags stamps and more . To the far left at the end if the store they have customer service varista wgere they give customer service as best they can there . Some people in line sometimes dont have enough patience but we inside the postal service building need to come together as a community to give them the customer experiences to bring back the trust that was lost in the pandemic and the bad politics that was caused as a result . By coming in there as a community will be im defiance of the state abd federal Government'sRacist and bad political crap we all hate . We need ti show we are the better men this is the time to prove that we are . I love coming there but please all need to come there with good intentions amf be as a community if Americans nit fools . If you have packages tell them whats in The contents to have it sent out. Its for security reasons . I know we have postal mail or packages to send to family its understandable . But to get out of the driveway wirh alk the traffic they need traffic director people t help vehicles get in and out without a problem. Plus a re ways of delivery service t residential neighborhoods if yhe trucks cant be everywhere at once they can use delivery Dones as courtesy business . I hope they Keep my idea in Mind . If you lovevthis okae as I do , This place is for you . We look forward to seeing you all there very soon . This ace is about people and communities we need to stand together . The postal service has to find a wa loft doing their delivery service early in morning instead of waiting past 7pm at night ti delivery ky neighborhood . 7Pm is s late in the day of delivering when people like postal wakes want to be home with their families . Ifs just future suggestions nor t offend .

Said my package delivery was attempted during a time window while I was home (it was not) and said…read morethey left a delivery attempt notice (they did not) so I called this post office looking for my package and was told "it's here, you can come pick it up." That's it.