The security guard Makes the experience worse than it needs to be, HE said you have to listen to…read morethe intercom, but he talks over the intercom and agrees that the numbers on the screen are not up-to-date, he also says that not his job to keep track of numbers or listen to them. He gets on the phone with the WORST potty mouth, even with children nearby, you can hear MF MF FKG SHT FKG everything. Even complained about the FKG KIDS back-and-forth because their mom was not allowed to stand across from the door and look at the computer screen with a stroller.

Was great..wasn't too many people the guard really knows her job and she was pleasant, the clerk…read morethat helped me was on the ball..she took time to explain everything to me

The wait actually wasn't that bad. I made two online appointments. One for transferring title…read morefrom another state and the other for getting a driver's license. After checking in at the 'appointments' line near the front entrance which only ever had one or two people queued up when I checked, my ticket number was called within a matter of minutes. It was nice they had a greeter to help direct where we should go if we hadn't been there before. Vehicle titling customer service agents are to the left. The one who helped me was pretty nice. Drivers licenses are handled on the right side of the room. If you plan to use a rental agreement as proof of residency you need signatures from the renter in addition to your own so I found it was easier to use financial statements. The vision test wasn't too hard. There was a hard stop on my application where they had to contact the head MVA office to verify my identity so I had to wait for a manager to be available but that only took about half an hour. After she was available the application was submitted successfully and I was able to register to vote as well. I think I heard on the intercom that those who scheduled appointments beforehand should be serviced within 15 minutes of arrival so would highly recommend that route if possible.

Truly the least professional, rudest, and least helpful people I have met. Needed to get a tag for…read moremy car and they kept insisting I needed more documentation, I did not. It took 4 different agents to get one who was competent enough to get me the required tag. I am lucky to have gotten what I needed at all because they kept insisting that I was wrong and wouldn't check for me.

The Maryland MVA has opened a new Express Office in Kemp Mill. Apparently it will replace the l…read moreGlenmont location. The Kemp Mill Branch has taken over a bank and a gift shop so there is a generous amount of square footage. Services, per the sign posted in their window, include: driver's license, CDL, and ID services; vehicle related services; and knowledge/written testing. Driving tests are only available at full service Branches in Gaithersburg and White Oak. Kemp Mill shopping Center has plenty of parking and is off of Arcola Avenue in between University Blvd. and Georgia Ave. This branch is open by appointment only and we didn't need their services at this time, but the facility looked spacious and well laid out.

The officer on duty was rude, disrespectful, and dismissive!…read more After entering my data the screen & continuing the screen changed. My on-screen choices were Espagnol, Cancel, or Next. He proceeded to raise his voice more & more, & then reprimanded me for pressing next. The went on & on. I was done with his rudeness & muttered perhaps I'd listen if he were a little more respectful. His response, "I'm not going to help you!" Ps: Following the green next button 100% worked.

I recently had the misfortune to experience what a person goes through when their vehicle is…read morestolen. It's a gut wrenching thing to go through, especially when it happens in less than eight hours of you parking your vehicle once you got home. To shorten the story, I came out in the morning to where I had parked my vehicle only to find that the lock on my door was popped and vehicle was gone. Thanks to social media, the type of vehicle I have was made known widely on how to steal it. I gave my self five minutes to freak out and started getting myself together. First call I made was to 911 to report my stolen vehicle. This is where it gets a bit unorthodox. Instead of a police officer coming to me to where my vehicle once was parked, I gave my information to the operator who then had an officer contact me. I gave the same information to the officer and was told that they would contact me at a later time with any follow up questions or information. Once I collected myself and started on my way for the day, I didn't think much of it. I went to my appointment, work and everything else I had to do that day. See, I was about to go on a long work trip and wasn't too worried about my vehicle one way or another. While on my work trip I received a text message stating that my vehicle was found, damaged but found. At first I thought I was being pranked because I have never received a text message from a police officer before. I followed up and by giving a call and was very surprised that this was true and I was given all the information needed so I could pass it along to my insurance and make plans for my vehicle to be moved. The thing with being out of town and having your vehicle recovered doesn't allow for you to do much. Over the course of the next few days I received pieces of mail (while still out of town) letting me know where my vehicle was and how to set it up. My insurance took care of all that for me. I was also made aware that my vehicle was gone through to see if anything was evidence in the vehicle. When I was able to lays eyes on it finally, it didn't look like much was done. I did go through it and found several items that were not mine and followed up with the police again. They didn't want it stating that they had no idea if it was mine, the culprits, or belonged to another victim. However, the lady I spoke too was very kind and coached me a bit on what to do next. My vehicle was stolen on a Monday morning and by the following Saturday they had found it. They were swift about it and it was literally only like five miles from my apartment. Battery dead, gas gone, inside destroyed and ransacked. But I want to thank the police for doing there job as there were items in the vehicle that had sentimental meaning and I was able to recover most of that.

IF YOU'RE BLACK AND YOU'RE THE VICTIM OF A CRIME FORGET IT. My neighbor called the police on me…read morebecause I told her to stop letting her dog poop on my yard, they were here in 8 minutes 3 cars deep. My car was broken into last week Tuesday over 1k stolen and I sat here for 3 hours they never came I had to go file the report myself. Till this day no effort whatsoever even though the thief is on camera. Oh how can I forget I was told straight up that my case is not a priority to them. Told me I was impatient because I tried to get a officer out to the gas station to help me review the footage, I waited 4 hours and left they showed up 6 hours later and made no attempt to reach me. I also recorded the disrespectful things that were said to me.

Weeks ago I needed some help in getting a book to load onto my Kindle. I had waited for many…read moremonths for the loan to materialize. Although I had gone through this process many times before, it just would not load for me. I went into the library and was lucky enough to get Ms. Williams, who worked with me for a good while. She tried everything that was possible, it seemed. We were unsuccessful, but I really appreciated her efforts. All of the time that I had tried, the days were ticking away on the loan after the long wait for my name to come up. Anyway, I finally was able to get it on the Ipad. Though not successful on the Kindle, it was better than nothing. Once again I thank you for having such a good employee. Eleanor King

I liked coming here sometimes back in high school and got books. They have great selection of…read morebooks. Have conference rooms and I even had my meetings scheduled here before.

Hello , This is another place I comes to on occasion. This is the US POSTAL SERVICE . This lace is…read moreacross the street from Capitol One Bank on Wolf Avenue and Kara Lane and New Hampshire Avenue. Across the street from the firehouse. This building is pretty big . It has a good Sized parking area . They have a back loading dock for losing trucks . They have a mail box ir those that dontvcone ib the building that drop off to postal mail . The have two automated doors to pass through . Then you see to your right they have a drop-off postal box for international mail and PO BOX AREAS too if it wanting it ropped off at their houses. On the inside they have stations t sign your packages and mail to take to the counters. They also have stations deforestation package boxes and bags stamps and more . To the far left at the end if the store they have customer service varista wgere they give customer service as best they can there . Some people in line sometimes dont have enough patience but we inside the postal service building need to come together as a community to give them the customer experiences to bring back the trust that was lost in the pandemic and the bad politics that was caused as a result . By coming in there as a community will be im defiance of the state abd federal Government'sRacist and bad political crap we all hate . We need ti show we are the better men this is the time to prove that we are . I love coming there but please all need to come there with good intentions amf be as a community if Americans nit fools . If you have packages tell them whats in The contents to have it sent out. Its for security reasons . I know we have postal mail or packages to send to family its understandable . But to get out of the driveway wirh alk the traffic they need traffic director people t help vehicles get in and out without a problem. Plus a re ways of delivery service t residential neighborhoods if yhe trucks cant be everywhere at once they can use delivery Dones as courtesy business . I hope they Keep my idea in Mind . If you lovevthis okae as I do , This place is for you . We look forward to seeing you all there very soon . This ace is about people and communities we need to stand together . The postal service has to find a wa loft doing their delivery service early in morning instead of waiting past 7pm at night ti delivery ky neighborhood . 7Pm is s late in the day of delivering when people like postal wakes want to be home with their families . Ifs just future suggestions nor t offend .

Probably everyone's least favorite place to go to lol. I've been coming here for years. If I've…read moreneeded to pick up a package I missed at home that required my signature or I needed to mail something, this is my place. I've seen crazy long lines - like out the door long but I never had any issues with the customer service. They're usually very friendly and helpful!