Make an appointment, and you will be pleased with yourself and all the employees. They are so kind,…read moreand everyone wants to help assist you the best possible! Also, if you're using the kiosk and need help, they will assist you!

I cannot stress enough, the importance of making an appointment online and having exactly what you…read moreneed as you go to MVA. I made an appointment online for 4:00 pm and I was literally in my car at 4:18! Spread the word! Make an appointment, have what you need...It's all spelled out on the website, and you will have a great experience!

Okay. It is a little weird to Yelp the police, but I love the MCPD. Really, ever since I was a…read morechild. They are the nicest, most helpful police ever. I was never so happy as when an officer moved into my apartment building. That made me feel very safe. And then, on this trip home, I rented a large truck and proceeded to run over a lamp post and a stop sign. Yep, I did that. And I called the police and the officer who showed up was so super nice and understanding. He got me out of the sun and contacted everyone who needed to be contacted. And then he moved my truck for me. I am pretty sure he was laughing at me a little, but not in a mean way. Just in a "well, isn't this ridiculous" way. And it was. And his amusement put me at ease and helped to calm me down. I felt safe and cared for.

I have no idea what it is but it seems like I hve bad luck when it comes to Gaithersburg police…read moresome of them don't know how to do their jobs . Some of them have nothing to do waiting to pull someone over for the wrong reasons . I was in Gaithersburg at a bank police pulled me over told me its suspicious to be at a bank 3 in the morning . A police officer asked me can I check your car I told them no , there isn't any probable cause . They said I'm bringing the k9 I said go right ahead . They went through my stuff went through my college notebook . Stole my brothers military knife , they didn't tell me they was going to confiscate it. what a thief a lot of police officers came to the scene . Looked up my criminal record . My friend was rushed to the hospital due to his panic attack and anxieties around the police . As a citizen I felt very violated . I told one of the officers you have no right to search my car the officer laughed and said what are you a lawyer ? I said I am my own lawyer . One of the police officer called an female officer to check me . At the point I was very tired and felt violated . They released me since I didn't have anything . I say be careful in Gaithersburg ! Stay away from Gaithersburg in the night time. Because you might be at the wrong place wrong time . They will get you for anything they won't ever give you a break or warning they want money and stuff to steal and keep. They thought the whole situation was funny smiling laughing , they were really bullies ! And my friend was African American I was not so that might had something to do with why we was pulled over because they touched him and put him against their vehicle I told them they cannot do that . Slamming citizens against vehicles is not right .

Short line, very friendly. Staff, helped me return some handicapped tags and showed me how to renew…read moremy own tags. It was a quick painless visit to a MVA site

It isn't there anymore. It closed down a bit after Covid started. There were long lines to get in…read moreand you had to have an appointment. A few months later I tried to make an appointment and couldn't. When I went to Staples, I saw that the letters had been taken down and the sign said it closed. Use another one.

I am writing this review specifically about my experience with the Montgomery County Jury…read moreCommissioner's Office during a phone call on Monday, August 3, 2026, after receiving a notice instructing me to contact the office regarding a missed jury summons. I called voluntarily to explain my circumstances and determine what I needed to do next. My elderly mother-in-law underwent knee replacement surgery, later suffered a serious fall that required additional surgery, and subsequently developed sepsis. She remains in recovery, and I have been her primary daytime caregiver while my wife works full-time. Unfortunately, the interaction began in a confrontational manner. Rather than first asking about my situation or explaining the office's process, the conversation immediately focused on telling me that I had "canceled three times," and I found it difficult to fully explain my circumstances without being interrupted. After reflecting on the conversation, I realized the office counts the original summons, a granted postponement, and subsequent summonses as separate opportunities to serve. Once I understood that, the timeline made sense. However, that process was never clearly explained during the call, and I believe it would help many jurors if it were communicated more clearly from the outset. My disappointment is not with the fact that I still have a civic obligation to serve. I respect the importance of jury duty. My concern is with how the conversation was handled. By the conclusion of the call, I was instructed to fax documentation regarding my mother-in-law's medical situation so it could be reviewed. However, I later discovered that I had already been issued another jury summons with a new reporting date. Since the office's system is able to display that information, it would have been extremely helpful to conclude the conversation by simply explaining my next steps, such as: "Please send us the documentation for review. In the meantime, I also see you've already been issued another jury summons. Unless you're granted a postponement, it's important that you report on that date." That would have left me with a clear understanding of where things stood instead of having to piece everything together afterward. Likewise, a simple closing statement such as, "I'm sorry to hear about your mother-in-law. I hope she has a speedy recovery," would have demonstrated empathy without changing the outcome of the call in any way. Public employees interact with residents from all walks of life, many of whom are already dealing with stressful family, medical, or financial circumstances. The outcome of my situation may not have changed, but the experience certainly could have. Professionalism, clear communication, and empathy are not mutually exclusive. This experience left such an impression on me that I intend to document it further as part of my work as a journalism major, not to single out any individual, but because I believe effective communication between public offices and the citizens they serve is an important topic worthy of discussion. I sincerely hope this office reviews how these interactions are handled, because a conversation can be both professional and compassionate while still holding people accountable for their civic responsibilities.

Accessible…read more Friendly staff. Secure. Not a lot of interesting history on walls. But some open and bright spaces.

NOTE: This is my rating of our chance encounter with a MSP officer, and is not intended to reflect…read moreall of the MSP officers out there. Our bus gets pulled over for speeding. I'm just a passenger. The bus driver really didn't seem to be traveling that fast as there were constantly cars zipping past us. The police officer asked him for his driving log and found that the bus driver had not logged his start time at the beginning of the trip. I'm no expert but drivers with a Commercial Driver's License are required to take at least an 8 hour break between shifts or something like that. Our driver admitted to driving the night before and was 15 minutes shy of the mandatory 8 hours. Anyway we are escorted to a parking lot until we can find a replacement driver. Less than 30 minutes later we are on the road again with a different driver. So we are on the road again, no less than 10 minutes on the road again do we get pulled over again by the same officer. Coming out of his SUV patrol vehicle, and angrily eyeing the bus driver, he pointed at the driver, and flicked his fingers back toward him, as to say, COME OUT HERE NOW!!! It was a VERY SHORT exchange though, because within the minute we were on our way again. Apparently the police officer thought we were trying to pull a fast one on him by sneaking on through the state with the same driver. The officer was absolutely convinced there was just no way to switch drivers that fast. Now while I can appreciate the fact that there are laws that are designed to protect citizens, and police officers that enforce those laws...our police officer totally left out the GR in GRATITUDE and served just the ATTITUDE!!! (a pun that works better when spoken and not written). MSP really needs to teach all their officers a thing or two about professionalism. He totally came off as being a young buck trying to exert his power....one of those bullies with badges folk.

This is my rating of our unfortunate encounter with MD state troopers…read more They were amazing, courteous, and professional. Thanks to MD state troopers, they made our encounter as painless as possible. We owe troopers S. Stewart, and especially Trooper Cearfalls a debt of gratitude for getting us on our way as quickly as possible after an accident that occured in MD on Saturday. Prince George's County is lucky to have these fine officers. It's easy to write a negative review, but much easier to write a positive review. I'd also like to thank the emergency personnel that arrived at the scene, as well. They, too, were exceptionally professional and courteous. Unfortunately, I left that paperwork in the vehicle which is still in MD while my husband and I are in mountains of Tennessee. Great way to start a vacation. Remember, these people put their lives on the line for you daily. Say thank you!

Was forced to stay the night cause no where else was open. Horrible food and service, the room was…read morealso disgusting. Never coming back unless forced by law.

The location above has the incorrect address and phone number…read more 4823 Rugby Ave 20814 (240) 773-6700

The most painless experience I've had in DMV for emissions. It was kind of in the middle of nowhere…read moreand required me to drive through some neighborhoods, but some signs will let you know you're in the right place. Just pull into a lane, someone will help you out, and after they check a couple things you're done in less than 2 minutes. When no one wants to re-register your car you want this to be uneventful and that's exactly what it was. Dude helping me was a bro too, will be back next time I need to.

I have to come here begrudgingly every two years …read more.. Service is faster during the week. Some people who work here are pleasant.. usually my process is fast im in and out... and get a print out that says my car passed. Saturdays are a nightmare.

They were really helpful when we needed help with a problem. Sorry I can't be more specific, but…read morethink about the kinds of problems that people go to their representatives for and choose one.

I reached out to Rep Raskin's office for assistance with a passport. I emailed extremely late on a…read moreWednesday and was contacted by 10 am on Thursday. I received confirmation that my passport and upcoming travel were escalated on Friday. Hailey was extremely helpful and emailed me less the week later with the tracking number. She was very effective. She sent me the tracking info before the online passport status website was even updated. I was so very thankful for her help!!