DISH Network has a twist on the old business adage. They believe the customer is always WRONG. When the installer was doing the hard sell for all the extras, he mentioned the Protected Silver insurance for their dish. Then he said "oh wait. You're a senior, so it's free for life." However when it showed up on the bill I called and the customer rep, Kristen told me that the installer was wrong and there is no free for senior plan. I also was promised a $100 gift card for signing up and after 3 months still haven't see that. Have called and been transferred around and still no card. Everyone says they'll take care of it, but no card. They say they emailed it to us as a new customer. Interesting that they emailed it before I even had internet here. Avoid them if you have a choice. Unfortunately I don't where I live. :( read more