The team was awesome! I called with a rather unique request. They took the time to brainstorm as…read morea group and determine what would work best for our situation. The installer that came out was knowledgeable and friendly. He made suggestions to get us the service we needed in the most economical way possible.

I recently moved to the Spokane area and was having a difficult time getting internet. I saw a sign…read moreattached to a utility pole with the Fast Internet #. I had nothing to lose as my wife and I both work from home and had no internet. I was losing $$$ each day and desperate. I called Miriam and she was super helpful and got me hooked up quickly with quality reliable service. Her and David are a great resource for Internet service and the customer service is 5 stars all the way and worth the extra $$$. With no internet I don't make $$$$. I feel that I can call Fast Internet and get any issue solved quickly. Call them and and give them a shot. You will not be disappointed.

On a sevice request to add ethernet to rental property that had no or virtually no internet speeds…read morefor telecommuting, Tom came over and performed the service to my wife's and mine exceptional expectation. He was professional, knowledgeable, and enthusiastic about cleaning up issues with the install that Spectrum had done. Now instead of slow internet speeds , it is where it should be for a secure hard wired network. Thanks again Tom for your work... Coming out of SOCAL and comparing, they respobnded in a quick manner, and gave us exceptional value for the work performed. Regards RF,..,.

Would not and could not recommend these guys for commercial MSP support. Only three guys work in…read morethe office, and that includes the owner Adam. The outfit is centered around the owner, so bottom line if something were to happen to him the place would fold and there goes your IT support. Also takes forever to get anything scheduled with them due to being such a small outfit. Not to mention that their prices are outrageous. Do yourself a favor and go with a more established MSP. You'll sleep better at night.

J & R are wonderful. The service and response time are amazing. From the very start we were able…read moreto talk to a real person (Nicole) who was very friendly. She took our information, and we were contacted that day. An appointment was set up and the installer (Kelly) was prompt and couldn't have been nicer. He was very knowledgeable and answered all our questions. I feel his service was remarkable and very accommodating. The overall service was beyond our expectations. Needless to say, my husband and I would highly recommend J& R. J JoAnn T. 2/20/2025

We have had J & R Electronics as our Internet Service Provider (ISP) for several years now. What a…read morebreath of fresh air! With our previous ISP we could count on several hours of downtime at least two days/month. Since having J & R, our downtime over these past years is counted in minutes (in the past few years 0 minutes of downtime). Highly recommend this ISP

This company conducted an onsite appraisal for work to be performed. The estimate was accepted…read more This proposal went from being in the middle of the pack to the most expensive without a change. When parts of the equipment were disconnected and then reconnected, major end items all of a sudden didn't operate. There is still one area that isn't operating even after being charged and paid for. Some items are glitchy which is not part of any built in latency. The company has completed what they are going to do and has left the job site. Some parts of the equipment that were replaced have been removed from the job site. For new construction or major renovation projects I might have a different opinion. My wife like the company due to its business model. When I questioned the final invoice, the company decided not to do business with me again. So much for any warranty. So which means if anything stops working, all new equipment will have to be purchased from the company that has to make the system work. No manuals were provided for new equipment purchased. I will have to attempt to locate the company on the web and its customer service department to obtain the information. The company spent a long time on site. More than the proposal estimated.

Fantastic Company! I have seen so many not get it done... ELECTRONIC CONCIERGE did it all and did…read moreit well. If you require a true professional with knowledge.... contact Heidi SERVICE is the key to success!