BEST. SERVICE. EVER…read more Of course I was nervous about handing off my bags to a stranger in Toronto! But I am so glad I did. :) My group arrived by MEGABUS in the morning but our check-in time for AIRBNB was not until the afternoon. The very friendly Paul met us at the bus depot, whisked our bags away and brought them to us later at the home where we were staying. On check-out day, he picked up our bags in the morning and brought them to the bus depot in time for our evening departure. The price for the service was very modest. And we were thrilled to enjoy Toronto bag free!

I cannot believe there aren't more warning posts about this "company." Out of desperation I…read more"booked" storage for a few hours in Toronto. I was directed to drop my bags off at a convenience store near my arrival destination (the address of the "drop off" location is not revealed until you pay). I needed to modify the drop-off time and quickly realized that there was no way to do this using the "Dashboard" feature online, nor is there any way to cancel the transaction even though the initial sign-up email assured me that this would be possible. The support email address does not even EXIST...my inquiry bounced back undeliverable. I don't know if the positive reviews are genuine but given the issues I had with the website and the non-existent support email address, I would steer clear. Would give zero stars if possible.

Very convenient service but needs an extension of hours! I know it may be wishful thinking but 24/7…read moreservice would be amazing. Or at least starting around 4am, as there are many early flights. Coming in late also might limit folks, as they plan to take the UP and come in later than expected. However, fast and efficient!

My wife and I rode the UP Express to Pearson to ride back downtown with our friend flying into…read morethere. It is a convenient and fast way to get to and from Downtown to Pearson with a couple stops on the way. You can pay by credit card easily. Ample room for luggage. Only complaint is it would be nice if it was cheaper.

This was an high end hotel. I was here because my husband was doing Marathon last Sunday. And TCS…read morehad a welcome family Brunch for the supported runners. They had a breakfast at a separated room, then 9am going to checkin the family member of the runner. And 10am we could stay inside and started our brunch. We walked around the hotel before the room was ready. The entrance of the hotel has decorated with some pumpkins that really like Fall festival. They do have business lounge at ground floor level. 2nd floor was the meeting rooms or the function rooms. There was a bridge that we could walk to outside of the hotel to the City Hall. Inside the function, TCS was ready a big screen TV to camera the runners. I found my husband ran passing the line and took the pictures from the TV, while my little girl was enjoying her beef. For the food, they were tasty, and suited everyone's need. Drinks were variable. Beers, bloody ceases, orange juice with champagne... It was a windy day that my daughter and I both stayed inside with covers and watched him to win. The service of the hotel also really good. We walked everywhere, the staff would ask what they could help us, when we need some direction.

We booked their conference room for a day and were happy with how organized everything was. They…read moreshared the floor plans and the schedule with us ahead of time. On the day of our meeting, we were contacted by staff and they were responsive when we would have any requests. The continental breakfast, refreshments and lunch were served on-time and were delicious.

To start, the sleeping arrangements were below average. The beds creaked incredibly loudly, even…read morewith the slightest movement, making it difficult to get a good night's rest. Additionally, the customer service was incredibly poor. I was double-charged--once on my card and again on my mother's card, which was only meant to be used for the initial deposit. When I raised this issue, I was told that the refund to her card was sufficient, which was extremely frustrating considering the refund I requested was for the seven nights I had canceled. When I called Robin (from the UK) to address this matter, he was hostile, refused to let me explain the situation, took offense to me calling him sir, and then abruptly hung up on me mid-sentence. I DO NOT recommend Planet Traveler! Instead, I suggest staying at the SameSun Hostel next door--the staff there were incredibly patient, kind, and helpful. Now, I am out approximately 200 CAD for a stay I never even had...

Clean, safe, and great community! What can I say, plus free breakfast. Affordable and conveniently…read morelocated in downtown Toronto, hub of hubs nearest Chinatown and all the public transit. Great staff!

Excellent service today from Ottawa to Toronto. The staff, particularly the service directors in my…read morecar, ensured that my first train ride was comfortable and enjoyable - quick to attend to needs in a friendly manner and going above and beyond to create an exceptional travel experience! Looking forward to my next trip!

Gone are the days when Via Rail was a pleasure to ride. Toronto to Montreal, Montreal to Kingston,…read morewhichever me and my family uses, they are almost ALWAYS delayed. Minimum half hour from the jump, and then continuous delays of one to even two hours. For the first time ever we're considering the bus. Ugh

Chelsea Hotel is a large, family-friendly hotel accessible through Yonge Street, Gerrard Street and…read moreElm Street. It's steps from Yonge‑Dundas Square, major shops, restaurants, and transit, making it an easy base for exploring the city. The hotel has indoor pools, including a family pool with a waterslide, plus a fitness centre and several event spaces for meetings or celebrations. The staff are friendly and helpful. The food is okay, but could be improved.

Worst hotel I've stayed in. Had to wait almost 30 minutes to even check in. Heating and cooling…read morehorrible. No noise insulation. Just a complete hassle.

Small room but great vibes and decor. Lots of nice finishing touches in both the common spaces…read more(like the analog dial above the elevator to indicate what floor its at) and the individual room. A bit on the pricier side, but it is walkable to so much stuff - St. Lawrence Market, Aroma coffee, Cecibar, etc. It also has its own restaurant in the lobby which is great for people like myself arriving late and tired and not wanting to go out but also not wanting to just go straight to the room. No parking available onsite but there's overnight parking at a garage 1 block away for $24CAD. I'd definitely stay here again because it's just such a cute spot in a great area - close to public transit as well. @azfitfoodfun

What a cute boutique hotel in the heart of Toronto. I was in town for work and stayed for three…read morenights. It's a little difficult to find when arriving for the first time, but after being there once, you'll have no trouble. The first thing you'll notice is the cute seating areas that are rather stylish. One night there was even live music. The check-in counter is at the bar of the attached restaurant and the staff was incredibly friendly during my stay. I wasn't in my room much, but while I was there it was small, yet cozy. They had all the amenities that I needed. There wasn't any outside noise that impacted my sleep and the bed was comfy. I did have to adjust the thermostat a few times as it got rather chilly and the table, chair, and TV area was a little janky. I'm not sure I would stay here again as I prefer a more spacious room, but if you're into small spaces and a more unique stay, this would definitely fit the bill.

Absolutely terrible experience. We booked a room here, showed up, got told that the room was not…read moreconfirmed. We had the confirmation email with no email saying that anything was canceled nor an issued refund from the company we booked through. We then asked to see the place on his screen where it said it cancelled. He then proceeded to tell us that we were disrespecting him and refused to show us anything. He changed his story multiple times and later we received an email asking how checkin was through the website. Very shady business practices here. I would be wary of booking.

The bathrooms have slight grime, which wasn't bad. The issue with this hostel is that my friend…read morefound bug bites all over him after our first day sleeping there. The mattress under the sheets had bug shells on them too. The owner also does not convert American to Canadian even though it's easy to multiply by .76 on your phone. We are now having to leave everything we took on our vacation outside in trash bags so that our houses don't become infested.

We flew in on an international flight, took off around 5:45am and left the airport around 6:30am…read more The only downside was that the female washroom near the arrival area only had 2 stalls so I had to wait for quite a while. Other than that, everything went very smoothly. We completed our ArriveCAN before the flight, so we just needed to scan our Canadian passports / Canadian PR cards at immigration. There were no queues or issues at all. After that, we got our 2 checked in luggages within 5 minutes. It saved us so much time and I definitely think taking an earlier flight is a huge time saver.

Flew into here from Denver. First class on United. Started…read morewith the very long "walk of shame" to get to immigration. You get a paper receipt which you need to keep to exit baggage claim. The bathroom in baggage claim area is small. Then you go downstairs to catch your Uber ride. The return was very good and then not so much. The good is 2 minutes in security and USA entry. The not so good is the very long walk to our gate. The Air Canada lounge near gate F88 is pathetic.