8-22-25 9:01am…read more talked to Mike Kirkpatrick, the owner. My life situation; I am 74-years old, and a disabled Marine for 54-years, 1971. I live 75-miles away, in Stillwater, OK. I have lived alone have little use of L-arm, and a bad sciatic nerve on my R-leg. We talked, I asked endless details; is the car a good ride, how are the shocks, is everything working on the car, have you driven the car, what is the condition outside and inside, how is the stereo/CD, is there anything I should know, does it have a clear title, A/C, heater working good? Told him again, "The last thing I want is to take an Uber back home, are we clear, Mike." Mike said, "ready to go now, works great." ...... 2:15 - Bought Lexus, the lady and Michael come out, say goodbye, and I am off. 2: 30 - the Temp gauge was on L, and never moved or got hotter, to the middle level. I had gone 12 miles, or so, and the A/C never got any cooler it stopped. 100 degrees in the car, shirt is sweated out instantly. 2:40 - the A/C shut off completely, was going 65 mph on the highway 2:45 - "Engine Check Light" was on there were cars all around the Lexus, got in the slow lane looking for a gas station. Go past 2 or 3 exits, nothing, finally 2nd street in Sand Springs. Just got off, and the engine blew up. Smoke from the engine, not steam, not good, at the corner of 2nd & Main. Not doing well, my shirt is sopping wet, feeling dizzy. I was about to pass out, just walked into the Tower Loans business 30-feet from the Lexus, sat in a chair. The sweat was washing my glasses off my face. Got cold chills, no good for Dylan, walked back outside left my briefcase and cane by my chair. 4:50 - Joe shows up, we talk, and I ask for his business card, I went back inside the Tower Loans, there was a large glass window to watch everything, Joe just leaves, with the Lexus!!!!! There is no legal documentation, I authorize the towing. *****Joe was hired by Mike, to come 30-miles, and get the Lexus??? NO PAPERWORK, I signed nothing! When the engine blew up, Joe said, "didn't have enough oil, probably!!!! I got the feeling, he did not trust, Mike... they might have done, some illegal business, together! 9-5-2025 - Mike has the Lexus car, and my $4700 of my money, and have not heard a word in 2-weeks!!! I have no idea, where the Lexus is Today, No Money, and NO documents!

Me and my family had made a deal on a car in their inventory and we're going to make the…read moredownpayment the next day, the car was then sold out from underneath us before we could make it. Do not recommend buying a car from them.

They are the best! They have been so helpful and kind!! They will always work with you, just gotta…read morecommunicate what's going on and they will do EVERYTHING in their power to help resolve moments when you are struggling! I really can't thank them enough for all they have done for me and my car. If you get a chance, go see the crew and hopefully a new car too

Manager. Vehicle quality. Pretty much everything. Lots of problems with this dealer. Definitely…read morewould not suggest using this dealer.

Reasonable prices. Kind reliable service. Easy to get in for an oil change. A+++ Highly recommend!read more

From the owner: Primeaux Nitsubishi offers the best deals on New Mitsubishi and Quality Pre-Owned Vehicles…read more Specializing in Sports Cars, Foreign in Domestic. American Muscle or Japanese Ricers! Sales and Service.

It is my belief that they have the worst service department and manager, Theron, in Tulsa. The car…read moreis as expected but when a check engine light came on they could not properly diagnose the issue resorting to changing the engine. Really? I have many years in the automotive service business and there is always a cause to any complaint. Never once have they given one just kept throwing new parts at a problem. Now after changing the engine, which did not fix the problem, the heater core is plugged with trash from the salvage engine. To make matters worse they want to charge me 1700.00 to change it out. After hours of dialogue and explaining that it is not failed it is just in need of a flush, no dice. I strongly recommend avoiding this company!

I was recommended to try CarMax by my boyfriend, who did a lot of research and even reserved a few…read morecars for me online. Most of the vehicles were out of state, so i had 2 shipped to Tulsa. My first experience wasn't great. I initially worked with Tyler, who didn't seem to take me seriously. Because my license listed a different city, he assumed I was taking a 24-hour test drive out of town and denied me the opportunity. It left a bad taste in my mouth and made me hesitant to continue. Still, I had already shipped two cars in, so we decided to try again--and I'm glad we did. This time I worked with Maegan, and she completely turned the experience around. She was kind, professional, and actually treated me like a customer. I wasn't a fan of the automated text responses (those bots got confusing), but Maegan always helped clear things up quickly and made the process feel more personal. She assisted me with test driving the vehicles, navigating the trade-in process, and even using the 10-day return policy. I really liked both cars I shipped in, but ended up going with the Toyota in the end. It arrived later which is why I bought my first and ended up returning the car and getting the later. There were some hiccups with slow computers and what looked like system changes, which could easily frustrate anyone--but Maegan stayed patient and was incredibly helpful through it all. If you go to CarMax Tulsa, I definitely recommend working with Maegan!

Dale and I bought an escape from Charlie Ortiz and this week a 2014 Ford Focus Hatchback. We love…read moreboth cars and are delighted to keep doing business with Bill Knight Ford. Charlie makes the experience great with his friendly attitude, easy dealing with great prices and no games! He took us on a couple of test drives and helped us to select a good model with great gas mileage for Dale to drive to work. He is on the top of his game and always provides excellent service to us. We also had a great financing experience with Ryan Knight who made it the easiest purchase I have ever made. This is the only dealership to buy a Ford from so be sure to ask for Charlie and get the car you want with a great buying experience and no sales pressure...........just service to the customer and helping to meet the customer's needs.

I set an appointment with service department. I waited three days. Nothing. I left several messages…read moreand no call back. Got hung up on. Then could only talk to an AI program. Finally I had to come pick up my truck for someone else to repair. When I picked up my truck, I noticed the passenger seat was moved way up. Why would they need a passenger in the seat?!? Then I noticed my gas tank was down almost a quarter tank empty. Something definitely shady is going on. No apologies when I picked my truck up.