I first saw Dr. Amar Shah for an in clinic examination and assessment for a ongoing medical issue…read more I had previously seen a similar type of specialist through another hospital the previous year, and it was absolutely horrendous. I felt personally violated. So I was very nervous going into my first appointment Dr. Shah. I chose Dr. Shah based on several good reviews that I read online. His bedside manner was as explained in the reviews. Very kind, very patient, very informative, very "gentle." We discussed all of my options. I felt like he really took his time with me. He and I decided on the best next course of action for me to get well. For only the second time in regards to this very painful and potentially dangerous medical condition, I felt HEARD. Specifically, that Dr. Shah understood my trepidation and concerns about upcoming medical procedures. After my initial consult, somehow something got lost.In translation. Dr. Shah did refer me to another specialist; however, it was not as we had discussed in office. Since my initial visit, I have had a subsequent telehealth with Dr. Shah. Once again he addressed all of my questions. And offering telehealth is so incredibly convenient, particularly when mobility and transportation is an issue. Next step is to readdress a new referral and move forward on my medical journey. I feel like I'm in good hands...physically and metaphorically. As far as the clinic, making an appointment was really simple. Everyone at the front desk is super nice and helpful. My in office appointment was right on time. I set in the very crowded waiting room for about five minutes. I was pleasantly surprised. I recommend Dr. Shah for your medical speciality care needs. He manages to make the really not so fun and scary stuff somewhat not as bad. :)

This the the absolute WORST clinic to every deal with. It's been 3 days of trying to call them just…read moreto get the medication ordered so I can get the operation needed since they won't schedule me before having the medication on hand. 3 days and absolutely no responses no call back nothing. I can't even get them to give me my file to go to a different doctor. Completely unacceptable.

We are incredibly grateful to Dr. Shaw for taking such great care of my father. He performed his…read moreprostate surgery, and everything went perfectly. We are so thankful for his expertise, compassion, and dedication. My father is now cancer-free, and our family could not be happier. Thank you, Dr. Shaw, for giving our family hope and peace!

horrible!!!! do not go to this clinic!!! management is so inept and spends most of their day…read moreapologizing to patients because they repeatedly drop the ball. dr is never there. clinic is ran by p.a.s and nurse practitioners. i can never get anyone to answer the phone. staff turnover is very high. there is a new medical assistant everytime i come. they cant keep emplyoyees staffed because the clinic staff is always unhappy and complaining about the crappy work environment that they have to work in. stay away!!!!!

Dr. Burande saved the vision in my left eye. On a Sunday I started having vision problem and went…read moreto Next Level in Dripping Springs. She recognized that I had a detached retina. She then helped me get an appointment with Austin Retina the next morning. On Tuesday I had a corrective procedure. My vision is now restored. Getting medical care ASAP is so important with a detached retina. Thank you Dr, Burande.

The time they told me I would be seen was 50min after. This has happened twice to me now…read more Additionally, once we were seen both times I've been in there after the doctor left we waited in the room forever until I finally went out of the room and said uhh can we leave? And they were like oh yeah here's your paperwork. Poor communication.

Dr. Chafizadeh and his staff are excellent. They are very thorough and really take the time to…read morediagnose and treat the patient while still being friendly and caring. In my experience, that's a rare combination.

I think they tried to kill me...Why the hell did it take three months to get me to a surgeon? My…read moreexperience with Cardio Texas started out well. I originally went to the Cardiologist because my doctor found that I had high blood pressure in August of 2023. The Cardiologist Dr. Otero put me on blood pressure pills. I took the pills for a few months and stopped. In March 2024 I ended up in the hospital with extreme dizziness and got physically sick when I moved. I went through a plethora of tests and the emergency room doctor said I had possibly had a small heart attack and/or Stroke, the hospital said I had to see a heart surgeon immediately and set an appointment. When I spoke with Dr Otero he said to cancel the appointment with the surgeon and that he needed to do more tests to verify my condition before I see a surgeon. Then I was run through every singe one of the same tests that were performed when I was in the hospital costing me for out of pocket expense again. Then an angiogram was scheduled for the first week of June 2024. The results were not good, Bicuspid valve that needed to be replaced, a 70% blockage that required a double bypass and a aortic aneurysm which could burst at any moment, (same thing killed my grandfather). I was told that a surgeon would call me the next week to schedule an appointment. Well, the next week came and went and no call...then the second week went by and no call. So, I called Dr Otero's office and left a message with his assistant Andrenika Ellison that I had not heard from the surgeon. I never heard back from Cardio Texas, and this was three weeks after my diagnosis. I waited until the next week, called again, no answer, left a message and never heard back. I had other family members who also used Cardio Texas but other Doctors in the practice call to try to get a response, and STILL NO CALL BACK! Remember, I have an aneurysm that could rupture an any moment and I would die on the spot. This went on for THREE months, I called every week, without an answer or a returned call. Finally at the end of August a surgeon's office called. I scheduled an appointment and the first thing the surgeon said to me was " I'm very concerned that you were diagnosed with this condition and your cardiologist took three months to get you to a surgeon?" Then he said, my diagnosed blockage was not 70%, it was 85% blockage and I didn't need a double bypass, I needed a triple bypass and could I be ready tomorrow for surgery? Then the surgeon said, I could be almost recovered by that point if they would have sent you back in June. BEWARE OF THIS PRACTICE, THEY ARE JUST LOOKING TO GET THAT COMMISSION FROM BIG PHARMA. Then, when I went to Cardiac recovery CARE with a physical therapist to help with my physical recovery. I was supposed to go to for several weeks but I ran into an issue the first day with my heart rate shooting up to 130 bpm. The therapist made me stop and instantly called to speak with Dr Otero and didn't get a answer. I was told to go home because we could not do any more exercises until he spoke with the Dr. Well, needless to say after making several calls and leaving messages the therapist never heard back from Dr. Otero or his office staff and would not see me without their call back. I'm going to have to say this is pretty sad for the type of doctors that are in this office...you know...HEART DOCTORS...or are they Grim Reapers!

I've been going to Thrive for a long time but I've been put off lately by the experience of…read moremessaging with them. I really like Dr. Crear and some of the PAs so it's a shame that the messaging service is not held to a high standard. Honestly, it's like talking to a child...but one who clearly uses AI to polish their grammar. The level of incompetence - with incorrect prescriptions called in and incorrect information relayed - is concerning. I hope they don't have these medical assistants completing tasks that require common sense, like relaying important test results. I know practices are trying to increase profits, especially those practices that are owned by private equity (which this place may be--IDK). But please consider your patients. Don't run a competent practice into the ground by having these assistants do what medical professionals should be doing. Employ some actual nurses to answer patient questions for god's sake, not just "medical assistants."

I ended up leaving prescriptions were often wrong and appointments were getting hard to get.read more

I'm relatively new to ARC. I've seen a physician at a different location a couple of times and was…read morein need of care months sooner than they were able to provide it. The scheduler was able to get me in to the Bee Cave location with Dr. Wang within the same week. Huge points for availability. Check in was a breeze. Two large waiting areas; however, didn't use because my name was called within moments. Yay. Dr. Wang has a great personality. He's very friendly and actually listens. He addressed all of my concerns thoroughly and promptly. Visit notes were available on My Chart the very next day - a Saturday! I have a follow-up telehealth visit with him this week, so I will see how that goes. Overall, a great experience. Definitely worth the extra distance because things worked so much more quickly. :) Plus - xrays available on-site. Very convenient. Tech was nice. Meh - some things are very antiquated. I actually had to fill out paper forms to allow them to share information with another physician. Gasp! Lol. And in order to share my images, I had to drive back to pickup a CD. What? They don't have the ability to forward them electronically.

First time going to ARC, it was recommended by my partner. I had to schedule quick, I had a head…read moreand neck incident. Im glad they were able to get me in. I went in due to being in an assault incident. Dr Pratt was my doctor and she was amazing. Very understanding and listened to my situation and what had happened. She knew her stuff and very informative. She recommended an x-ray and gave me steps on how to move forward. I ended up having neck spasm and still do. I went back and she checked me out and recommended PT. Its hard to find quality doctors out there, especially the ones who care about their patients. I would recommend this clinic and the doctor.

Excellent patient service. They listen, open to questions, I don't feel rushed. They are a great…read moreadvocate in dealing with insurance and pharmacy prescriptions. I love coming here, they know me. I've had a great experiences with Dr. Singal and Hanna-Rose Hix.

Did not take feedback seriously or educate me as a patient on my options accordingly. Moreover, the…read morebedside manner was poor and combative, but mostly odd that my feedback was brushed off. Would not recommend. Maybe she was having a bad day, but she made me feel bad and could not take criticism well. Deeply unsatisfied with what occurred, I will be changing my primary care physician. I've been going to her for years and it's concerning how many patients she's treated.

I found Dr. Aleman rude, flippant, and without empathy. When I was taken to her office/exam room…read moreshe didn't even greet me, preoccupied with something on her computer or phone (I can't recall). She commented on whatever she was focused on (which I also can't recall), which I was confused by. Usually, "Hello, I'm so-and-so." are how normal humans greet one another. I came to her as a middle aged man with recent abnormal growths on my anatomy that sometimes means cancer. I was scared to death, out of work and also without insurance, so I was paying a significant out of pocket just to speak with her. After her examination she told me it was benign, in a scoffing manner. As if I somehow bothered her with my request for help. As if I was some hypochondriac in her office daily. TBH I wasn't even sure what benign meant entirely, but she seemed so annoyed at me, I just wanted to get out there as quickly as possible. If you want to be treated like cattle, you'll find the care here sufficient. The front desk and nurse staff were pros, however.

I was a new patient of Dr. Aleman and have only *attempted* working with her and her office since…read morethe last couple of months. It ended today in flames and Exceedingly Unprofessionally. I came to her to get a much needed surgery. We agreed on a date (June 21) but she didn't tell me next steps. I waited a week to hear back and had to call them myself to get an answer. I was told I was "tentatively" on the surgery schedule but they were needing confirmation from the hospital and they would give me a call about it when they knew. I never got a call, had to call Again Myself and was told the same thing, that it was "tentative" and someone would be calling me about it from her office. I had to call them Again and at this point all the RED FLAGS are definitely UP It's a week out and I was told the hospital would be calling me THE DAY BEFORE to confirm everything. I said well that's crazy because no one has even freaking CONFIRMED this for me not to mention I have NO COST ESTIMATE. So I said well at this point can you please tell me what dates you have in August (because Dr. Aleman would be out all of July). I said please hold that June date for me until I figure out when your next availability is. Then the icing on the cake this morning I FINALLY get a call back from them telling me Dr. Aleman is on the other end to speak to me herself. I was relieved thinking we would finally get this all cleared up! Dr. Aleman answers and IMMEDIATELY starts REAMING me OUT (before even letting me get a word in edgewise) saying "IT'S PATIENTS LIKE YOU THAT MAKE ME WANT TO START CHARGING EVERY TIME YOU CANCEL A SURGERY DATE! I HAVE MOVED PATIENTS AND MY SCHEDULE AROUND JUST FOR YOU AND NOW YOU WANT TO CANCEL." I was literally floored/stunned. Never in my long history of working with doctors offices and scheduling (MANY) surgeries have I had SO UNprofessional of an interaction with not just a doctor's staff but the doctor HERSELF/HIMSELF! I literally started crying right there on the phone (because I have been in SO much pain and needing this surgery for years actually now). I told her I didn't appreciate her attitude and tried explaining my situation. I wasn't even trying to CANCEL this last minute I simply wanted to reschedule until I could freaking get some more communication about it!!! Her office acted like no patient ever asks for these things! Dr. Aleman blamed it on her having a "small practice" with no billing department, etc. And she suggested I try to work with another office. Well you better believe I COMPLETELY agreed with her!!! I recommend staying FAR away from this office especially if you intend to have a surgery with Dr. Aleman. You can have the smallest office in the world but it doesn't mean you can't maintain professionalism and kindness ALWAYS.