I had to make one of the hardest decisions this past Sunday night--saying goodbye to my 17-year-old…read moredog, Baxter. He had been in a slow decline that suddenly turned rapid, and I knew we were at the end. What stood out most was the veterinarian's honesty. They checked his vitals, but we didn't pursue extensive diagnostics. Instead, he spoke candidly about what he was seeing--neurologically, Baxter was not himself and had clearly lost significant muscle mass. At his age, there was likely more going on than one treatable issue. The veterinarian could have easily recommended a long list of tests. Instead, he gave me real guidance. When I asked what he would do if it were his own dog, he told me he would choose euthanasia at this stage, explaining that "a day or a week too early is better than a day too late" to avoid unnecessary suffering. I had been struggling with this decision for a while, and that honesty helped me feel confident I was doing the right thing. It meant everything. Once I made the decision, the compassion from the staff was incredible. They handled everything with such care, dignity, and kindness. I've also been here before when Baxter was first diagnosed with heart failure, and had the same experience. The veterinarian literally told me it wasn't an emergency and that I could either proceed with treatment there or follow up with my regular vet the next day and save the cost of emergency care. That level of transparency really stuck with me. I'm truly grateful for this team and this office. If you're ever in a difficult situation with your pet, this is a place where you'll receive honest, compassionate care--not pressure to run unnecessary tests or take advantage of a vulnerable moment. Five stars, without hesitation.

We had to rush our dog to the emergency vet late last night because he was suddenly in a lot of…read morepain, and we're so grateful for the care we received. The staff was incredibly kind, attentive, and supportive during such a stressful time. They really helped ease our worries and made us feel like our dog was in good hands. It turned out he was having back pain, and they took the time to clearly explain everything and walked us through how to care for him afterward. Their kindness and professionalism meant so much to us. If you ever have a pet emergency at night, I highly recommend this hospital. Thank you again for taking such great care of our dog

I brought my cat to Easy Valley Emergency Pet Clinic while I was extremely distressed and worried,…read moreand from the moment I walked in, I was greeted immediately with kindness and compassion. While I didn't get everyone's names, every staff member I interacted with was so sweet, friendly, and reassuring. It truly gave me a sense of security knowing they genuinely cared and were there to help my cat. Dr. Singh was very helpful, straightforward, and honest throughout the entire visit, which I really appreciated during such a stressful situation. One thing I especially appreciated was how transparent they were with pricing -- they gave quotes for everything, broke down every charge clearly, and provided an itemized receipt at the end. I was met with both good news and bad news, but I'm incredibly grateful that I still got to walk away with my baby. Thank you all so much for your care, compassion, and help during such a difficult time. I would truly recommend this place to anyone needing urgent care for their pet.

Horrible Experience! I wish I could give a 0 or a negative…read morestar review! We brought our 14 years old cat to this "emergency" clinic at 10:20PM. A lady came out not to greet us but told us that they close at 11PM due to new management and this is place is sold to another company. The doctor was seeing the last patient of the day and was referring us to another clinic in Glendora. We told her to please ask the doctor to take a look at our cat. We are willing to pay double the visiting fee. She went in for about 5 minutes and then another gentleman came out and told us the same thing. The clinic was sold and we close at 11PM now, etc. I took out my phone and showed him that it's 10:27PM. He said they wouldn't have enough time to do procedures to our cat. I told him our cat is old and he can't handle that much pressure anymore going to Glendora.. Long story short, this place has last call like some high end restaurant and I'm guessing everyone wants to get off work right at 11PM. Good luck with the "new management last call clinic". Getting off work is their first priority and not saving pets lives!

My dog was showing symptoms of melena (back tar-like stool, diahrea, persistent vomiting every 3…read morehrs, low energy). Visited Glendora Emergency initially out of concern of the low Yelp rating for Access. Glendora did the bloodwork and X-rays, and prescribed metronidazole. The first 5 days on the med suggests she's getting better. However, the symptoms returned a week later and she stopped eating for 3 days. We then visited Access. Same initial process (bloodwork, X-ray). Finding nothing, and to pursue the root cause, ultrasound is suggested as it's the next step in the process. Like many I was hesitant at first. Symptoms continued so I brought her back the next day for IV treatment and ultrasound. Early evening I contacted Access and was expecting another diagnostic recommendation. But to my suprise they identified the root cause, acute pancreatitis. I was so relieved and grateful for their efforts. I thought the metronidazole caused my pet to stop eating, but the Dr took a bigger picture approach and was able to ID the root cause. Appetite enhancer, pain med, and probiotics were prescribed. And in both visits, refunds were issued for some of the estimates which was already paid. This demonstrates some level of honesty and integrity. Within a week, the symptoms began to subside. The stool went from black to brown, watery to soft and now solid. No more vomits or pain. The experience improved my perspective and opinion on vets. Yes, you may find out what the issue is through googling, but they still have a process to follow to identify and confirm the issue. In the end, it's all worth it.

The staff and doctor were extremely compassionate. Our rescue Frenchie that was between 10-14 years…read moreold started having seizures about six months ago, but today, she was suffering with cluster seizures that wouldn't stop. The doctor was very compassionate in giving us choices but very carefully and lovingly said it was a hard decision but most likely time. When she kept having them, I instinctively knew it was going to be time to help her cross the rainbow bridge. As many rescues that we've had and have helped to cross the bridge, I can honestly say it never gets easier. It never hurts less to make that decision, but it helps when the staff is so compassionate. I love you Bon Bon, and I'm going to miss you. Thank you to everyone at Access Pasadena for your compassion during this difficult time.

We have been to LBAE a number of times for our Golden Retriever Byron…read more The latest incident required surgery for an obstruction. As always, Byron received great care and has recovered. Dr Ravi did the surgery and we appreciated the follow-up. Dr Lee and Dr Kerr also provided great support. Because Byron has IBD his symptoms could have been dismissed as part of his condition. We were lucky that when Dr Lee suggested an xray, we took her advice. Everyone at Long Beach Animal Emergency was amazing.

This review has taken me a months to write. My cat passed away on 5/4/25. The female working the…read morefront was such a terrible human, she was upset and rude because she had to stay extra she was so frustrated and was taking it out on people. When signing the documents for ashes I specified 5 times that I wanted my cats ashes back, she was so upset she wasn't paying attention and charged me about 400 and I told her I want my cats ashes back you are billing me incorrectly and so she corrected the mistake. Fast forward weeks I never received my cat back, I called the clinic and they kept avoiding me I requested a call back from the manager. So he called me back and before I got a chance to greet him he was attacking me saying that I better be professional and stay calm, he was so unbelievably aggressive it's disgusting. Then he told me I would be getting a refund of 50 dollars because I was billed incorrectly. . .i said you didn't bill me incorrectly you billed me for my cats ashes that I requested to receive and he started getting upset saying no that it was only a billing issue. I never got my cat back and he was only a baby. To know that he was burn and his ashes mixed with all the other unclaimed pets pains every day. I sincerely wish the absolute worst to the manager and every terrible person at that place. Please listen to all the bad reviews!!!

Our dog is normally very sweet, but when it comes to going to the vet, she turns into an entirely…read moredifferent animal--angry, difficult to handle, and nearly impossible to catch or get into a car. It's a stressful experience for everyone involved. Albert Sanchez handled the situation with incredible professionalism and care. He was calm, patient, and clearly experienced in dealing with challenging animals. We highly recommend Albert and the Veterinary Ambulance of Southern California to anyone needing this kind of support.

To say Albert was/is a Godsend is an understatement!!! While my husband was out of town, I had a…read morevery sick 90 pound puppy to transport!! He was quick, friendly, and patient. It is obvious Albert has a heart for animals and people. I have to say besides the quick response time, his prices are soooo much more affordable than other companies I called. Rocco and I thank you Albert!!

We are so incredibly grateful to the pet ambulance team who transported our dog during an…read moreemergency. From the moment they arrived, they treated her with such care, urgency, and compassion. Knowing she was in capable and gentle hands during transport gave us a sense of comfort in an otherwise terrifying situation. Their professionalism and kindness made a lasting impression on us. They truly went above and beyond, and we cannot thank them enough for helping get our dog safely to the hospital when it mattered most. We will always appreciate everything you did for our family. Sophie McDonald

I have had to deal twice with Animal Ambulance. Mainly dealt…read morewith Andy In such a painful and traumatic time his kindness meant so much. If you need this type of service I highly recommend Animal Ambulance.

all she cares for is money, She wont stop at nothing, including your pets life, to get your money…read moreand then lie and deceive, this woman kelly went as far as to lie about our pets condition. Our pet died for sure in that ambulance, she didnt rush in the fwy, she told me my pet was fine when we arrived to the hospital, but my pet was dead when brought inside the hospital and the hospital vet came and told me my pet was dead, that if I wanted resussitation, after i already had agreed to it!!! This is unbelievable, Please someone has to stop these people from harming our pets for money. Now i dont even believe that she put my dog in oxigen the way she had to be kept, plus the ambulance came 2 hours later after the time she said initially she would arrive. please dont use her services, whatch out for this scammers!!

Used this service to transport my critically ill dog from one pet hospital to another. The…read moreambulance is full size, so someone is riding along and monitoring your pet the entire trip. They were very responsive (on a Sunday!), prompt, friendly, and even followed up to see how my little gal was doing (much better now). It was a little expensive because I am in Ventura county, so the mileage charge was high, but worth every penny If you want a professional service, I highly recommend My Pet Ambulance.

I am SO grateful I found this place during a very difficult and emotional time. Oliver is the…read moreabsolute best at what he does for people going through the loss of a pet. I recently lost my soul pup Benji of 16 years and the day he passed, I called this place to see if I could drop him off that same night. Oliver was very thorough about his process while maintaining kindness and empathy and it's clear he wants to help make a difficult time as much of a positive experience as possible. I drove my pup to his office around 9pm on a Thursday and when we got there, he went over all the details and what to expect in the next couple weeks. He allowed my bf and I to say our last goodbyes to Benj in private before we left and that meant a lot as he respected our last moments together. Oliver was very communicative and did the best job making sure the design on Benji's urn was exactly what I wanted and he was able to provide me with everything a day sooner than expected. The urn and paw print impressions were packaged nicely and I was thoroughly impressed by the care and attention to detail Oliver has for what he does. This was the best experience I could have possibly had during such a hard time and I highly recommend him to anyone needing his services.

Oliver was outstanding answering questions w compassion and good prices !…read moreTues thru Sun 10 to 2pm Michele Harr

This is our happy puppy from mamas howling pups She's happy…read more Healthy Best of. Fluffy fluffy puppy Great member of our pack :D If your looking for a good dog breeder please buy from her. And put your worries aside because she will take care of you

My Experience with MAMA'S Howling Pups is a story…read more... On April 1, 2019 I called Ashley after getting her contact phone number from a simple google search. I was very excited because Siberian Husky was a dream for me since 2012. So, I was pretty sure to look for a good breeder and I found one. I sent my information to Ashley through imessage and she sent me pictures of Kody & Kira and said that these are going to be the Mom & Dad of your pup. Now I was really excited because my actual plan was to surprise my girlfriend on her birthday and I can bring the puppy home any day around her birthday which was a very convenient birthday surprise. On April 2, 2019 Ashley and I became Facebook friends and I saw her MAMA's Howling Pups pages on social media platforms and we gained more trust on each other. On the same day, I confirmed her that I'm getting my Siberian Husky from her and I wanted a female. So, my status was "1st reserved female". I was interested in getting a Husky puppy with a specific mask, a black mask with white eyebrows and I wasn't interested in the eye color because Ashley told me and made me understand that eye color doesn't matter as long as they have healthy eyes. On April 25, 2019 Kira was popping out the babies and I already decided a name for my puppy and it was 'Sharvara' (google it) and Sharvara was born as the 5th puppy and she didn't have the mask I wanted (no cute eyebrows) but she looked like a little panda baby but there was a baby with the mask I wanted but it's a male baby and my friend Leny chose him. Ashley said we are having another litter pretty soon, if you don't like her mask we will wait until the next litter and see if that litter has a female puppy with the mask you wanted but I really liked Sharvara for the panda look. I said it's alright Ashley, I will take this one. But I went crazy on April 30, 2019. Mila & Kody's litter - Mila had her babies on April 30, 2019 and she had a puppy (a female) with the exact mask I wanted. My mind was changing but I cannot just give up on Sharvara for the mask! Okay what do I do? I asked my girlfriend, if we ever get a puppy? what would you name her? she said 'Aaira'. I was like, okay I'm getting another puppy from this litter as well and named her Aaira. Normally dogs (especially Siberian Huskies) are pack animals and they have communal brain. They do well when they are together with a minimum of 2 huskies. I searched all over the internet about getting 2 huskies at one time because this was a surprise event for me. I never thought that I would have 2 huskies. After my research, I found that handling 2 huskies is a lot easier than handling 1 lonely husky and that's the truth because I'm experiencing it right now. Ashley has separate group chats for each litter in FB messenger app where you can socialize with your sibling puppy parents. She shared pictures as they opened their eyes and she sends pictures with their weights each week. On June 23, 2019 (for 2 months puppies stay with their mothers) I was able to bring Sharvara and Aaira home but I was doomed because my stupid apartment community didn't allow siberian huskies. I had to move to a new community. I gave a 30-day notice and I cannot keep the puppies at my home. I texted Ashley and asked her what to do, because I cannot entrust anyone else but Ashley with my puppies and leaving them at her house with 1 month boarding charges was the best idea. So, the same evening I went back to her house and left them at her house. We were really sad. On July 20, 2019 I moved to a new community which is very dog friendly and allowed Siberian Huskies and it was time to pick Sharvara and Aaira. I was very excited but scared at the same time because when I brought them to that stupid community, they pissed and pooped everywhere in the house. I was surprised to see they didn't poop/piss inside the house. Guess what? ASHLEY TRAINED THEM TOO in that 1 month (She could have chosen not to train them, but she did! she cares) Thank You Ashley We love you!

I am so incredibly touched by the amazing staff and Dr. Z!! From the moment we entered, everybody…read morewas so empathetic and kind. We came on a Friday and had to do a blood panel for our cat but the clinic was closed the next day. However, Dr. Z still went out of his way to call me, on his day off (Saturday), to let me know what the results to the tests were. He could've easily told me on Monday, but wanted to quell my worries and you genuinely don't find people like that anymore. I can attest with my whole heart that this clinic genuinely loves your pets like their own. The front desk receptionist made us feel so welcomed and really understood what we were going through. The vet tech was so incredibly kind and even trimmed our cat's nails without charging us when he had to be sedated to get his blood drawn. She was so, so sweet and even after we decided our next course of action, popped back in to say, "Aren't you happy he could get the surgery?!" I could tell that she really cared about the wellbeing of my cat and how I felt in that moment. Originally, we were afraid that we'd have to put him down due to a massive growth on his toe that we were afraid was cancer. Thankfully, Dr. Z and his team did not give up on our baby! I just can't put into words how grateful we are. Every single person was so incredibly kind and understanding. This vet clinic is a gem, truly.

One of the doctors there has very bad bedside manner. He does not actively listen to the customer…read morerather he listens to respond and will continually talk over you and not fully listen to what you're trying to explain to him In frustration I left with my dog and asked to see Dr. Z instead. Once I was finished, I went to pay with my credit card and then at that time was told that they were now charging a credit card service fee for their new credit card machine. They should've disclosed this material fact prior to service not when I'm going to pay. Not many people have cash in their pocket anymore and now they want to charge another junk fee on top of their high prices. How unfortunate even though it's convenient to go there, I'm going to find another vet.