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    Old Pet Advice

    4.9 (50 reviews)
    Closed • Closed
    Updated over 3 months ago

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    Services - Old Pet Advice

    Euthanasia

    Mass or tumor removal

    Old Pet Advice Photos

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    Recommended Reviews - Old Pet Advice

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    Reviews With Photos

    CJ G.

    Thank God for Dr. Grote. Our dog was dying of advanced cancer and I touched base with the doctor about a week before his services were needed just in case, when we needed it, our regular Vet's office was closed. The day our dog could no longer stand the pain, I called our Vet's office; they'd been treating our dog for the cancer. But when we called and said it was time to put our dog down, they said they were too busy and I should find another Vet office! Can you believe that?! So you know, that was at VCA Foothill Vet Clinic. So glad I spent thousands of dollars over 10 years at their offices to receive such horrible, heartless service. In fact, the woman on the phone hung up on my GF after saying, "Find another vet"! So glad I'd reached out the week before to Dr. Grote. He was here in 30 minutes... I've sadly had to euthanize a lot of dogs in my life so I can tell you that it was never as peaceful and easy as Dr. Grote made it. He really did deliver peace to our pup... Thanks again, Dr. Grote.

    Saying goodbye Flo
    Patty M.

    I want to thank Dr. J. Grote for his service. He was professional and made us feel comfortable, explaining all the details as he went along with the process of placing my beloved cat to sleep(euthanasia). This was one of the most difficult choices that I had to make. I'm just glad that my cat, Flo left us very peacefully on Easter Sunday. She is no longer here, but for ever in my heart. Thank You! I'll most definitely recommend it for those who need the service at home.

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    5 years ago

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    6 years ago

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    John G.

    My sincere apologies and deepest condolences.

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    4 years ago

    Dr. Grote is a unique breed - he's not only compassionate and caring but also very knowledgeable and a true expert. Highly recommended.

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    9 years ago

    What a sweet, kind, knowledgeable Man. He was wonderful with our darling cat and dear to us, too.

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    Page 1 of 2

    Ask the Community - Old Pet Advice

    How much to pay for a 20lb dog euthanasia?

    It’s much more complicated than just the fee. There are aftercare considerations as well. My website has the fee schedule on it, plus much more information.

    Don’t See Your Question? Ask Away!

    Review Highlights - Old Pet Advice

    “Grote is a unique breed - he's not only compassionate and caring but also very knowledgeable and a true expert.”

    Mentioned in 40 reviews

    Read more highlights

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    Pasadena Pets Veterinary Hospital - Waiting for Dr. Stan

    Pasadena Pets Veterinary Hospital

    (472 reviews)

    East Pasadena

    Today was a very hard day. Our Athena passed away and this was the only veteraniran who brought us…read morein with compassion and understanding the situation. They were very professional,kind, and did not rush the extremely difficult process at all. I will forever be grateful for their kindness,respect,and care. Valeria Montenegro, Athena 's mom

    Extremely unwelcoming & unprofessional lacks good leadership…read more We are part of the Pasadena community and were hoping to establish care for our dog at this clinic. Unfortunately, our experience left a very poor & unprofessional first impression. AFTER ALL WE ARE PAYING FOR A SERVICE!! Upon arrival, we encountered a sign at the front desk that was extremely condescending and immediately gave the impression of a business more interested in enforcing rules than treating patients with respect. There is a 10-minute grace period that is not clearly communicated beforehand, and if you are even slightly late, the clinic threatens to cancel your appointment and charge a late fee. We were only about five minutes late due to a long line and parking delays, yet we were told our appointment was canceled and a late fee would be applied. The staff at the front desk were dismissive and RUDE AF!!!! , particularly one woman who seemed to enjoy asserting power over patients. She even hung up abruptly on a caller saying, "I'll call you back, I'm busy." When we requested to speak to the manager, the response was only slightly better, still condescending, and we were reprimanded for explaining the situation. It felt very much like being treated as children rather than valued clients. For a clinic that presumably cares for animals, this lack of empathy, patience, and basic courtesy was courtesy was shocking. If you're treating your HIGH PAYING CLIENTS THIS BAD!? HOW ARE YOU TREATING OUR BELOVED ANIMALS? YIKES. The behavior at the front desk, combined with the aggressive sign, makes it very difficult to feel comfortable or welcome. We hope the owners and doctor are made aware of this, as staff attitude can seriously affect a clinic's reputation and patient loyalty. We are reconsidering whether to continue using this clinic and strongly encourage owners particularly more than poor management to retrain front desk staff on professionalism and compassion. Patients who spend significant amounts on pet care deserve to be treated with respect and understanding (especially during their first visit) Once this behavior is put on social platforms such as Yelp, Google. Even tik tok you will suffer greatly by allowing your front desk to abuse your clientele? What an absolute embarrassment. Take your disgusting signs down before you go viral.

    Modern Animal Pasadena - Modern Animal Pasadena Lobby Area

    Modern Animal Pasadena

    (232 reviews)

    Downtown

    We had an appointment today and I just have to share how incredible our veterinary technician,…read moreMarissa, was. She was so thorough, attentive, and genuinely caring. She really went the extra mile to make sure our dog was completely taken care of, and she made us feel truly heard every step of the way. Our dog absolutely loved her, which says a lot. Marissa handled his injections so gently and confidently that he didn't even seem to notice. She kept him calm and comfortable the entire time. It's people like Marissa who make us so grateful for our Modern Animal membership and who make us feel completely at ease about coming back. She's simply the best, and we're so thankful for the care she provides.

    Took my little one, Wallace, here on Sunday for an emergency visit. I had called around to multiple…read moreplaces on Saturday once I saw he had a small growth that looked like an abscess underneath his front right dewclaw. It looked red and irritated and he was licking it a lot. I wasn't sure if he had gotten bitten or if something was stuck inside. Either way, he was in pain and I could tell by his eyes-he's not a complainer or whiner. Either way, I ended up researching Modern Animal online for the DTLA location, but when I called the general line, there wasn't availability. The agent took time and found a location that could take an emergency and even asked for pics of the growth to make a determination of how serious it was. I sent the pics and we scheduled a walk-in. Once I arrived, everything flowed well, my information was in the system, I only had to download their app, which is wonderful cuz it has everything at your fingertips and I don't have to request information about my doggie's healthcare, I can just go on the app and see what going on and what's coming up next. The staff were amazing. The front receptionist was so friendly, I had a lot of questions and she never showed any attitude or frustration with her response. The same can be said of the intake person who reviewed the information and took Wallace for check up and tests. The only thing I found weird about this part is that there is not a dedicated space for privacy. They have to conduct the intake and even the final pricing in the sitting area where everyone can hear all your business. That part I didn't like. There was a woman beside me who couldn't afford to pay for some of her pet's treatment and was parsing out what she could afford. I thought it was inappropriate for me and others to be witness to her situation. She was distraught and anxious about what could happen to her pet. I have to say though, the intake person handled the situation with a very soft hand and moved closer to her to calm her down. She even lowered her voice so the woman could follow suit. That brings me to another thing I didn't like, give the intake people chairs or stools to sit on if they have to be in the open. Lucky they all were young with good knees (I assume). Ok, let's end this, the vet was very thorough, she recommended the correct examination to find out what was happening, it wasn't an abscess. She gave me a less invasive treatment for Wallace, and we even decided to get him checked for heart worms, ends up it was never done before by my other vets. Anyway, this is day 4 and he is doing well. The swelling is going down, but still present. I'm supposed to go back if it does not get better, let's see what happens, Hopefully, it will go down soon. If not, I'll be back at Modern Animal Pasadena. I recommend them. Oh, and they have a subscription type service, but you can pay as you go also. Either way, all locations are open to you. I will upgrade next year for the free visit and 24/7 telemedicine calls.

    Pasadena Veterinary Urgent Care - Store front and staff

    Pasadena Veterinary Urgent Care

    (31 reviews)

    Chapman

    We had such a positive experience when our Belle needed urgent care for a puncture wound. Dr. A and…read morethe staff were kind, caring, and reassuring throughout the entire process. They explained our treatment options, kept me updated during her procedure, and provided very clear aftercare instructions. Dr. A also took the time to answer all of my questions and concerns. The staff called the next day to check on Belle's recovery. The cost was very reasonable and lower than some of the other pet hospitals we looked into. I would absolutely bring our dogs here again if we ever need urgent care. Thank you for taking such good care of our Belle!

    I'm agitated. I been looking around for an avian vet and MESSAGED multiple places and I thought…read morethis place was quick to get back and seemed trustworthy. I CALLED, they said they do see chicken and gave me the quote. I left work early, CALLED them again to give ahead up that I will be there in 30 mins, and rushed to the place. I got there and checked in. The front desk asked if I have been here are not. I said I've never been here and she continued to take down my infos BUT then she said that they are at max capacity and don't take new patients. Like... what? It is just frustrating because my hen is lethargic and I am very worried. I appreciate that they gave me other options of avian vet but it is 20 miles away from the location which makes 40 miles from my house. Also it is 5 mins before 6 PM so every where was closed! If I was told that they don't take new patients, I could have went to a different place. Don't get me wrong the staffs here seemed very nice but I would like my time to be respected.

    Animal Medical Hospital of Pasadena - Audrine

    Animal Medical Hospital of Pasadena

    (220 reviews)

    I'm honestly shocked at the non 5 star reviews. We found everyone we encounter at the hospital to…read morebe kind, friendly, caring and considerate. Our beloved dog died and they were so sympathetic. They sent us a condolence card right after drop off. The price was reasonable, the turn around time prompt and the pickup material was so touching. Everything from canvas bag to the remains, the card, the paw print - it was perfect. They gave us plenty of time to say goodbye at drop off. They even brought her back to us on a blanket. On pickup we arrive right as they were closing but they waiting a few minutes after so as to not have to wait another day. We plan to bring our other three doggies for checkups as our experience was so positive. The whole atmosphere inside is lovely, from their x-mas countdown, the drawings on the bulletin board, the exam rooms are some of the nicest I've seen. We haven't been paid for the praise nor are we related to the business in anyway.

    After the nonchalant response I received, I have decided to update this with a full account of my…read moreexperience. I would steer clear of this vet at all costs. They are not my personal vet, and will never be. They serviced dogs that I fostered through a reputable agency. The animal that I brought in was a hospice foster that was in my home for over a year, and I was told I could hold her while she was euthanized. The rescue had called ahead with the details and I gave them the dog, but they then ignored me for two hours. The receptionist was extremely rude and condescending and would not let me talk to anyone about the situation. I begged for two hours to talk to the vet, and she kept treating me like I was wasting her time. In the meantime, my foster was in a crate in the back of the building. I finally got to talk to a vet on the phone after the two-hour wait, and she told me "Ok, we'll put her to sleep"!! I was agonized and told her that I was supposed to be with the dog during this process. At this point, I had been weeping for two hours and just wanted to hold my foster. Another 45 minutes went by, and I was told to meet them outside the back of the building. While I was sitting there, I could hear employees in the back room laughing and making fun of clients. Rats were running back and forth across the fence. It was dark when the process finally happened, and I was able to go home. It was absolutely the worst experience at a veterinary hospital in my years of fostering. I wrote a letter detailing the ordeal to the vet manager. An apology was issued to the rescue, but never to me. Having to euthanize a pet is a devastating experience. They made it ten times worse than it had to be. My heart goes out to anyone who has been treated like this by this hospital

    Old Pet Advice - vet - Updated October 2026

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