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    Pasadena Veterinary Urgent Care

    4.4 (32 reviews)
    Open • 8:00 am - 6:00 pm
    Updated 1 month ago

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    Response time

    5 hours

    Response rate

    100%

    Services - Pasadena Veterinary Urgent Care

    Euthanasia

    Mass or tumor removal

    Microchipping

    Pasadena Veterinary Urgent Care Photos

    Recommended Reviews - Pasadena Veterinary Urgent Care

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    Reviews With Photos

    Mikayla M.

    I have worked with this team twice now, once for my clients dog and now with my own. They have such a smooth system and a really caring team. Both times I did not deal with an excessive wait and they do communicate prior how many pets are ahead of you. Their pricing is also very reasonable. Although I hope to not have to visit often they will definitely be my go to for any urgent care needs!

    Mozzi
    Drew S.

    While visiting Pasadena from San Francisco, my girlfriend and I noticed that our 8-year-old chihuahua suddenly started squinting. We knew we needed to find an urgent care vet quickly and luckily came across Pasadena Veterinary Urgent Care. This place exceeded all of our expectations. The staff was incredibly kind, caring, and professional. They made us feel at ease right away, and most importantly, they took amazing care of our little guy. Dr. Alemzadeh was fantastic--thorough, compassionate, and clearly very experienced. We're so grateful for the care they provided. Thank you for helping us and for taking such good care of our baby!

    Jon D.

    Our hearts dropped when we noticed our fur baby Jonas couldn't stand up/jump. He was hunched over and visibly in pain. We looked around and found this place. We took him in and were greeted warmly. The staff are very nice and accommodating. The doctor was very knowledgeable and with 20 years+ experience. We took her advice about lower lumbar nerve pain/pinched nerve/muscle tightness and started him on recommended meds. Within 2 days of rest, he started to stand up in his hind legs again and had no more pain! Thank you everyone here for helping our fur baby. We appreciate all of you.

    DON'T COME HERE At each visit, I was told that the wound was improving like 20% improvement and I was advised to continue with regular bandage changes. However, in reality, the wound was not healing. Despite multiple visits, no additional diagnostics or reassessment were done, and there were no signs of actual improvement. I was eventually referred to a veterinary dermatologist to check for potential bacterial or skin issues. Due to continued lack of improvement, I brought my cat to a different veterinary hospital, where the attending veterinarian dead tissue on his paw. Surgical intervention was recommended and performed. The second veterinarian stated that this level of deterioration could likely have been prevented if the wound had been properly managed earlier. I followed all your recommendations because I put 100% trust in your professional judgment. I returned for every bandage change, administered all prescribed medications, and asked questions at each visit. However, despite my full compliance, the situation only got worse. This experience has been emotionally and financially distressing, and I feel that my trust was misplaced. While I cannot say with absolute certainty that the treatment provided at your clinic directly caused the necrosis, I believe it is a reasonable and serious possibility that inadequate wound care -- especially the bandaging technique and lack of reassessment -- contributed to the worsening of my cat's condition.

    Rochelle M.

    My dog Ginger's first time at the vet and I have to say they did an amazing job with ginger! Got the medication for her and she left happy. Thank you guys for also bringing our water bowl for her & giving us the great service. We will be back !

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    10 months ago

    Great place to take your pet! They will tell you the truth and are full of love and compassion. Not just looking for money.

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    Ask the Community - Pasadena Veterinary Urgent Care

    Review Highlights - Pasadena Veterinary Urgent Care

    “Alemzadeh was fantastic--thorough, compassionate, and clearly very experienced.”

    Mentioned in 5 reviews

    Read more highlights

    Pasadena Pets Veterinary Hospital - Waiting for Dr. Stan

    Pasadena Pets Veterinary Hospital

    (472 reviews)

    East Pasadena

    Today was a very hard day. Our Athena passed away and this was the only veteraniran who brought us…read morein with compassion and understanding the situation. They were very professional,kind, and did not rush the extremely difficult process at all. I will forever be grateful for their kindness,respect,and care. Valeria Montenegro, Athena 's mom

    Extremely unwelcoming & unprofessional lacks good leadership…read more We are part of the Pasadena community and were hoping to establish care for our dog at this clinic. Unfortunately, our experience left a very poor & unprofessional first impression. AFTER ALL WE ARE PAYING FOR A SERVICE!! Upon arrival, we encountered a sign at the front desk that was extremely condescending and immediately gave the impression of a business more interested in enforcing rules than treating patients with respect. There is a 10-minute grace period that is not clearly communicated beforehand, and if you are even slightly late, the clinic threatens to cancel your appointment and charge a late fee. We were only about five minutes late due to a long line and parking delays, yet we were told our appointment was canceled and a late fee would be applied. The staff at the front desk were dismissive and RUDE AF!!!! , particularly one woman who seemed to enjoy asserting power over patients. She even hung up abruptly on a caller saying, "I'll call you back, I'm busy." When we requested to speak to the manager, the response was only slightly better, still condescending, and we were reprimanded for explaining the situation. It felt very much like being treated as children rather than valued clients. For a clinic that presumably cares for animals, this lack of empathy, patience, and basic courtesy was courtesy was shocking. If you're treating your HIGH PAYING CLIENTS THIS BAD!? HOW ARE YOU TREATING OUR BELOVED ANIMALS? YIKES. The behavior at the front desk, combined with the aggressive sign, makes it very difficult to feel comfortable or welcome. We hope the owners and doctor are made aware of this, as staff attitude can seriously affect a clinic's reputation and patient loyalty. We are reconsidering whether to continue using this clinic and strongly encourage owners particularly more than poor management to retrain front desk staff on professionalism and compassion. Patients who spend significant amounts on pet care deserve to be treated with respect and understanding (especially during their first visit) Once this behavior is put on social platforms such as Yelp, Google. Even tik tok you will suffer greatly by allowing your front desk to abuse your clientele? What an absolute embarrassment. Take your disgusting signs down before you go viral.

    Altadena Pet Hospital

    Altadena Pet Hospital

    (159 reviews)

    We have been taking our two dogs to Altadena Pet Hospital for about four years. We have always…read morefound the doctors and staff to be professional, kind and supportive. I appreciate that they take a conservative approach to veterinary care, offering sound care without pushing expensive "add ons" and extra tests when it may not be necessary. I've had the unfortunate experience with some vets of feeling pressured to do hundreds/thousands of dollars of tests when coming for basic, healthy dog check-up. I always feel like we are getting professional and respectful care at Altadena Pet Hospital.

    We brought our dog, Betty, to Altadena Pet Hospital, after she developed kennel cough, which later…read moreturned into pneumonia. We followed every recommendation. Multiple antibiotics. cough suppressant and an inhaler. She didn't improve. During this time, we were contacted about buying a nebulizer and using colloidal silver and acupuncture was also suggested. Looking back, none of that would have addressed what we later found. Tumors throughout her lungs. What was especially painful was the upselling feeling while we were desperate. On the day we had to euthanize Betty, our daughter first thought she couldn't be present but then changed her mind. We were charged an additional 125 dollars just to be in the room with her. That felt really insensitive on an already heartbreaking day. We spent around $2,000 total between treatment and euthanasia. I understand veterinary care is costly, but what I expected was clearer communication, compassionate guidance, and not feeling pressured into add-ons while saying goodbye to a member of our family.

    Modern Animal Pasadena - Modern Animal Pasadena Lobby Area

    Modern Animal Pasadena

    (232 reviews)

    Downtown

    We had an appointment today and I just have to share how incredible our veterinary technician,…read moreMarissa, was. She was so thorough, attentive, and genuinely caring. She really went the extra mile to make sure our dog was completely taken care of, and she made us feel truly heard every step of the way. Our dog absolutely loved her, which says a lot. Marissa handled his injections so gently and confidently that he didn't even seem to notice. She kept him calm and comfortable the entire time. It's people like Marissa who make us so grateful for our Modern Animal membership and who make us feel completely at ease about coming back. She's simply the best, and we're so thankful for the care she provides.

    Took my little one, Wallace, here on Sunday for an emergency visit. I had called around to multiple…read moreplaces on Saturday once I saw he had a small growth that looked like an abscess underneath his front right dewclaw. It looked red and irritated and he was licking it a lot. I wasn't sure if he had gotten bitten or if something was stuck inside. Either way, he was in pain and I could tell by his eyes-he's not a complainer or whiner. Either way, I ended up researching Modern Animal online for the DTLA location, but when I called the general line, there wasn't availability. The agent took time and found a location that could take an emergency and even asked for pics of the growth to make a determination of how serious it was. I sent the pics and we scheduled a walk-in. Once I arrived, everything flowed well, my information was in the system, I only had to download their app, which is wonderful cuz it has everything at your fingertips and I don't have to request information about my doggie's healthcare, I can just go on the app and see what going on and what's coming up next. The staff were amazing. The front receptionist was so friendly, I had a lot of questions and she never showed any attitude or frustration with her response. The same can be said of the intake person who reviewed the information and took Wallace for check up and tests. The only thing I found weird about this part is that there is not a dedicated space for privacy. They have to conduct the intake and even the final pricing in the sitting area where everyone can hear all your business. That part I didn't like. There was a woman beside me who couldn't afford to pay for some of her pet's treatment and was parsing out what she could afford. I thought it was inappropriate for me and others to be witness to her situation. She was distraught and anxious about what could happen to her pet. I have to say though, the intake person handled the situation with a very soft hand and moved closer to her to calm her down. She even lowered her voice so the woman could follow suit. That brings me to another thing I didn't like, give the intake people chairs or stools to sit on if they have to be in the open. Lucky they all were young with good knees (I assume). Ok, let's end this, the vet was very thorough, she recommended the correct examination to find out what was happening, it wasn't an abscess. She gave me a less invasive treatment for Wallace, and we even decided to get him checked for heart worms, ends up it was never done before by my other vets. Anyway, this is day 4 and he is doing well. The swelling is going down, but still present. I'm supposed to go back if it does not get better, let's see what happens, Hopefully, it will go down soon. If not, I'll be back at Modern Animal Pasadena. I recommend them. Oh, and they have a subscription type service, but you can pay as you go also. Either way, all locations are open to you. I will upgrade next year for the free visit and 24/7 telemedicine calls.

    Petsadena Animal Hospital

    Petsadena Animal Hospital

    (389 reviews)

    It is incredibly sad how downhill Petsadena has gone. I first went there in 2017 after adopting my…read moredog. Dr Evelyn is always thorough in giving treatment and answering all questions, though she now doesn't have many appointments available and has her other doctors take the vast majority of patients. Dr Li is ok but not as good as Dr Evelyn, he often does not follow up with test results and you have to track him down to get answers. Not to mention their prices are insanely high, even for CA standards. And when you finish a tech appointment, they just try to rush you out of there and hand your dog over, you have to really dig to get some information on your pet or how to use medication. The main issue is that Petsadena now directs calls to a call center operator with AI-like humanoids. Most of the time they don't even answer. If they do, they do everything in their power to avoid connecting you to the vet's office. Explaining the issue or leaving a message is useless, never get a return call. Really frustrating experience not being able to get connected to a human that can handle questions or issues. I have since found a new vet. What a difference 9 years can make, very unfortunate this is the way they treat long-term clients now. Will always be fond of Dr Evelyn as a 5star vet, just not the business practices Petsadena has resorted to.

    I've been coming to Petsadena since 2020, when I brought my cat to Pasadena from New Orleans. I…read morechose them because they offered a myriad of fancy services and I thought that would translate to impeccable care. Overall, I've had a positive experience with them. There was a few years where they were constantly losing veterinarians and the wait times were long but honestly the last year or two has been very stable. Parking is very limited so I like to get there a little early to get a spot. I make appointments online but I've been able to get same-day appointments on the phone with no extra cost when an urgent matter arises. The staff is usually pretty nice and they've gotten way more efficient with the overall appointment. When you have an appointment you'll fill out a form online asking basic questions about why you're bringing the pet and it captures their diet. However, they ask you the same questions again when you do the intake so I'm not sure why we fill it out before. When the vet tech summons you, you'll take your dog to the scale before going to your room or if you have a cat they'll go to the room and then you put the cat on the table scale. I really like the price transparency at the end of the appointment, it's nice to not be surprised at checkout. They also only charge you out after the vet techs have done the procedure. Sometimes my cat can only tolerate one of the three recommendations so I'll only be charged for the one they complete (and have to come back for the others) but I like that they respect my girls' comfort! I would recommend this place, though I do have pet insurance so the costs aren't as prohibitive to me.

    Animal Medical Hospital of Pasadena - Audrine

    Animal Medical Hospital of Pasadena

    (220 reviews)

    I'm honestly shocked at the non 5 star reviews. We found everyone we encounter at the hospital to…read morebe kind, friendly, caring and considerate. Our beloved dog died and they were so sympathetic. They sent us a condolence card right after drop off. The price was reasonable, the turn around time prompt and the pickup material was so touching. Everything from canvas bag to the remains, the card, the paw print - it was perfect. They gave us plenty of time to say goodbye at drop off. They even brought her back to us on a blanket. On pickup we arrive right as they were closing but they waiting a few minutes after so as to not have to wait another day. We plan to bring our other three doggies for checkups as our experience was so positive. The whole atmosphere inside is lovely, from their x-mas countdown, the drawings on the bulletin board, the exam rooms are some of the nicest I've seen. We haven't been paid for the praise nor are we related to the business in anyway.

    I can't say enough good things about Animal Medical Hospital and specifically, Dr. Hsu! She is…read moreabsolutely amazing with my dog. When it came time that she had to diagnose him with unfortunate news, she was so thorough and caring, really taking the time to explain everything and our options. During my dogs palliative care journey, Dr. Hsu was there with support and compassion, which made all the difference. When it was time to say goodbye, she made it a peaceful experience for both my dog and me, and I truly appreciate her for that. The staff at AMH have always been fantastic, too. I've had nothing but great experiences over the years--everyone is friendly and knowledgeable, and it's usually super easy to get an appointment, even on short notice. Plus, the office has such a calm vibe that makes visits way less stressful. If you're looking for a vet who really cares, I highly recommend Dr. Hsu and the whole team at Animal Medical Hospital. They're wonderful

    Pasadena Veterinary Urgent Care - vet - Updated October 2026

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