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    Pasadena Veterinary Urgent Care

    4.3 (30 reviews)
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    Response time

    20 minutes

    Response rate

    100%

    Services - Pasadena Veterinary Urgent Care

    Euthanasia

    Mass or tumor removal

    Microchipping

    Pasadena Veterinary Urgent Care Photos

    Recommended Reviews - Pasadena Veterinary Urgent Care

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    Mikayla M.

    I have worked with this team twice now, once for my clients dog and now with my own. They have such a smooth system and a really caring team. Both times I did not deal with an excessive wait and they do communicate prior how many pets are ahead of you. Their pricing is also very reasonable. Although I hope to not have to visit often they will definitely be my go to for any urgent care needs!

    Mozzi
    Drew S.

    While visiting Pasadena from San Francisco, my girlfriend and I noticed that our 8-year-old chihuahua suddenly started squinting. We knew we needed to find an urgent care vet quickly and luckily came across Pasadena Veterinary Urgent Care. This place exceeded all of our expectations. The staff was incredibly kind, caring, and professional. They made us feel at ease right away, and most importantly, they took amazing care of our little guy. Dr. Alemzadeh was fantastic--thorough, compassionate, and clearly very experienced. We're so grateful for the care they provided. Thank you for helping us and for taking such good care of our baby!

    Jon D.

    Our hearts dropped when we noticed our fur baby Jonas couldn't stand up/jump. He was hunched over and visibly in pain. We looked around and found this place. We took him in and were greeted warmly. The staff are very nice and accommodating. The doctor was very knowledgeable and with 20 years+ experience. We took her advice about lower lumbar nerve pain/pinched nerve/muscle tightness and started him on recommended meds. Within 2 days of rest, he started to stand up in his hind legs again and had no more pain! Thank you everyone here for helping our fur baby. We appreciate all of you.

    DON'T COME HERE At each visit, I was told that the wound was improving like 20% improvement and I was advised to continue with regular bandage changes. However, in reality, the wound was not healing. Despite multiple visits, no additional diagnostics or reassessment were done, and there were no signs of actual improvement. I was eventually referred to a veterinary dermatologist to check for potential bacterial or skin issues. Due to continued lack of improvement, I brought my cat to a different veterinary hospital, where the attending veterinarian dead tissue on his paw. Surgical intervention was recommended and performed. The second veterinarian stated that this level of deterioration could likely have been prevented if the wound had been properly managed earlier. I followed all your recommendations because I put 100% trust in your professional judgment. I returned for every bandage change, administered all prescribed medications, and asked questions at each visit. However, despite my full compliance, the situation only got worse. This experience has been emotionally and financially distressing, and I feel that my trust was misplaced. While I cannot say with absolute certainty that the treatment provided at your clinic directly caused the necrosis, I believe it is a reasonable and serious possibility that inadequate wound care -- especially the bandaging technique and lack of reassessment -- contributed to the worsening of my cat's condition.

    Rochelle M.

    My dog Ginger's first time at the vet and I have to say they did an amazing job with ginger! Got the medication for her and she left happy. Thank you guys for also bringing our water bowl for her & giving us the great service. We will be back !

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    Great place to take your pet! They will tell you the truth and are full of love and compassion. Not just looking for money.

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    Ask the Community - Pasadena Veterinary Urgent Care

    Review Highlights - Pasadena Veterinary Urgent Care

    Alemzadeh was fantastic--thorough, compassionate, and clearly very experienced.

    Mentioned in 5 reviews

    Read more highlights

    Pasadena Pets Veterinary Hospital

    Pasadena Pets Veterinary Hospital

    4.3
    (472 reviews)

    Extremely unwelcoming & unprofessional lacks good leadership…read more We are part of the Pasadena community and were hoping to establish care for our dog at this clinic. Unfortunately, our experience left a very poor & unprofessional first impression. AFTER ALL WE ARE PAYING FOR A SERVICE!! Upon arrival, we encountered a sign at the front desk that was extremely condescending and immediately gave the impression of a business more interested in enforcing rules than treating patients with respect. There is a 10-minute grace period that is not clearly communicated beforehand, and if you are even slightly late, the clinic threatens to cancel your appointment and charge a late fee. We were only about five minutes late due to a long line and parking delays, yet we were told our appointment was canceled and a late fee would be applied. The staff at the front desk were dismissive and RUDE AF!!!! , particularly one woman who seemed to enjoy asserting power over patients. She even hung up abruptly on a caller saying, "I'll call you back, I'm busy." When we requested to speak to the manager, the response was only slightly better, still condescending, and we were reprimanded for explaining the situation. It felt very much like being treated as children rather than valued clients. For a clinic that presumably cares for animals, this lack of empathy, patience, and basic courtesy was courtesy was shocking. If you're treating your HIGH PAYING CLIENTS THIS BAD!? HOW ARE YOU TREATING OUR BELOVED ANIMALS? YIKES. The behavior at the front desk, combined with the aggressive sign, makes it very difficult to feel comfortable or welcome. We hope the owners and doctor are made aware of this, as staff attitude can seriously affect a clinic's reputation and patient loyalty. We are reconsidering whether to continue using this clinic and strongly encourage owners particularly more than poor management to retrain front desk staff on professionalism and compassion. Patients who spend significant amounts on pet care deserve to be treated with respect and understanding (especially during their first visit) Once this behavior is put on social platforms such as Yelp, Google. Even tik tok you will suffer greatly by allowing your front desk to abuse your clientele? What an absolute embarrassment. Take your disgusting signs down before you go viral.

    Christine and Dr. Anna were great to work with - unfortunately, my review stems from a horrible…read moreinteraction I had with Rosey. Everything during our appointment went well. I paid at the end, the receptionist called the team to confirm nothing else was needed on my end, then I left. The next day, I was notified that they forgot to charge me an additional fee from USDA, and was told that had I responded to Rosey's messages prior to our appointment "I would have known that". I triple checked our text chain, phone log, emails, and even PetDesk - none of which have anything from Rosey before our appointment on 3/3. Naturally, I questioned the additional charge (there was already a USDA fee that I paid for on the original invoice) and mentioned that I had no correspondence from Rosey leading up to the appointment. I received such a condescending and accusatory email back from her and was essentially told she would not help me in the future. I'm still waiting to connect with management and share screenshots showing that Rosey never reached out to me before our appointment. I completely understand that mistakes happen and I would have been fine to pay the additional fee. However, I don't stand for gaslighting and false accusations.

    Altadena Pet Hospital

    Altadena Pet Hospital

    3.4
    (159 reviews)

    We have been taking our two dogs to Altadena Pet Hospital for about four years. We have always…read morefound the doctors and staff to be professional, kind and supportive. I appreciate that they take a conservative approach to veterinary care, offering sound care without pushing expensive "add ons" and extra tests when it may not be necessary. I've had the unfortunate experience with some vets of feeling pressured to do hundreds/thousands of dollars of tests when coming for basic, healthy dog check-up. I always feel like we are getting professional and respectful care at Altadena Pet Hospital.

    We brought our dog, Betty, to Altadena Pet Hospital, after she developed kennel cough, which later…read moreturned into pneumonia. We followed every recommendation. Multiple antibiotics. cough suppressant and an inhaler. She didn't improve. During this time, we were contacted about buying a nebulizer and using colloidal silver and acupuncture was also suggested. Looking back, none of that would have addressed what we later found. Tumors throughout her lungs. What was especially painful was the upselling feeling while we were desperate. On the day we had to euthanize Betty, our daughter first thought she couldn't be present but then changed her mind. We were charged an additional 125 dollars just to be in the room with her. That felt really insensitive on an already heartbreaking day. We spent around $2,000 total between treatment and euthanasia. I understand veterinary care is costly, but what I expected was clearer communication, compassionate guidance, and not feeling pressured into add-ons while saying goodbye to a member of our family.

    Modern Animal Pasadena

    Modern Animal Pasadena

    4.4
    (226 reviews)

    We had an appointment today and I just have to share how incredible our veterinary technician,…read moreMarissa, was. She was so thorough, attentive, and genuinely caring. She really went the extra mile to make sure our dog was completely taken care of, and she made us feel truly heard every step of the way. Our dog absolutely loved her, which says a lot. Marissa handled his injections so gently and confidently that he didn't even seem to notice. She kept him calm and comfortable the entire time. It's people like Marissa who make us so grateful for our Modern Animal membership and who make us feel completely at ease about coming back. She's simply the best, and we're so thankful for the care she provides.

    I've visited Modern Animal in Pasadena a few times now. When I was about to get my puppy I was…read moreresearching where I should go to and came across great reviews from here. I took a chance on this place for my puppy's care and I absolutely love this place! So modern, just like the name! So far I've seen different veterinarians for each visit, but everyone is amazing! You can tell they actually care about animals. So far I had nothing but wonderful interactions with all staff members. I never had to wait too long either. During my first visit Lin took care of me and my puppy. I was pretty nervous and new to everything. I appreciate her walking me through it all. Dr. Kang is knowledgeable and so nice to my puppy. Dr. Youn is attentive and also own the same breed as my puppy! I highly recommend that you download the app. You can access your upcoming appointments, chats with the team members, vaccination records and after care summary. I didn't even have to take my own notes. Their notes are detailed! Parking in the back available. There's only 7 spots. There is another parking lot nearby but you'll have to pay for that. They offer 3 types of memberships. After talking to my pet insurance, I've decided to go for All Access $199/year for my puppy. This option is great due to unlimited visits with no exam fee, preferred access to sick urgent care when fully booked, and 24/7 virtual care including chat, phone & video. They also offer nail trim for $30. More expensive than other places, but they do offer it. Overall, love this place! Highly recommend!

    Vet Villa Animal Hospital

    Vet Villa Animal Hospital

    4.2
    (469 reviews)

    Bringing a newly adopted dog home from a shelter is supposed to be an exciting experience. What I…read moredidn't expect was learning that Rigly Blue had significant medical issues that weren't apparent when I adopted him. Those first couple of months were filled with multiple veterinary visits, questions, and a lot of worry. From the very first appointment, the entire team at Vet Villa made us feel like we mattered. They didn't treat Rigly as just another new patient coming in for a routine meet-and-greet. They took the time to understand his history as a stray, the challenges he was facing, and the care he truly needed. Over the past two and a half months, Rigly has spent a great deal of time in their care, and every visit has been met with genuine kindness, compassion, patience, and professionalism. It's clear that this isn't just a veterinary hospital--it's a team of people who truly love the animals they care for and are deeply invested in the well-being of pets in our community. I am incredibly grateful for everything they've done for Rigly Blue and for giving both of us the support we needed during a very unexpected start to our journey together. Thank you for treating him as if he were one of your own. ~N

    I can't say enough wonderful things about the Vet Villa Dental Team! Today, all three of my cats…read morehad dental cleanings, and as you can imagine, I was extremely nervous knowing they would all be going under anesthesia. From the moment I arrived, Sergio C. and Ashley V. were incredibly friendly, welcoming, professional, and genuinely caring. They took the time to answer my questions, reassure me, and make me feel completely comfortable leaving my three cats in their care. Their kindness and compassion truly helped calm my nerves. The procedures went smoothly, and when I picked up my cats, everything was explained thoroughly, including their discharge instructions and recommendations for continuing their dental care at home. They even sent us home with three toothbrushes, which was such a thoughtful touch! Sergio, Ashley, and the entire Vet Villa Dental Team made what could have been a very stressful experience feel easy and reassuring. I'm so grateful for the exceptional care they provided to my cats and for the compassion they showed me throughout the entire process. Thank you for treating my furry family like your own. I highly recommend Vet Villa Dental Team!

    Petsadena Animal Hospital

    Petsadena Animal Hospital

    4.1
    (389 reviews)

    We brought our dog Heidi to Petsadena Animal Hospital during the pandemic, and from our very first…read morevisit, we knew she was in good hands. Dr. Reyna was her regular vet, and in her final weeks, she was also cared for by Dr. Ye and Dr. Goo. Every one of them treated Heidi--and us--with patience, compassion, and honesty. The front desk team is always friendly and welcoming. We never once felt like anyone was trying to upsell or take advantage of our love for our dog (unlike past experiences at VCA). Instead, we felt supported, understood, and respected. They helped us navigate many ups and downs with Heidi's health, and in the end, they gave us grace when we needed it most. Thank you, Petsadena, for walking alongside us with such heart. We'll always be grateful.

    It is incredibly sad how downhill Petsadena has gone. I first went there in 2017 after adopting my…read moredog. Dr Evelyn is always thorough in giving treatment and answering all questions, though she now doesn't have many appointments available and has her other doctors take the vast majority of patients. Dr Li is ok but not as good as Dr Evelyn, he often does not follow up with test results and you have to track him down to get answers. Not to mention their prices are insanely high, even for CA standards. And when you finish a tech appointment, they just try to rush you out of there and hand your dog over, you have to really dig to get some information on your pet or how to use medication. The main issue is that Petsadena now directs calls to a call center operator with AI-like humanoids. Most of the time they don't even answer. If they do, they do everything in their power to avoid connecting you to the vet's office. Explaining the issue or leaving a message is useless, never get a return call. Really frustrating experience not being able to get connected to a human that can handle questions or issues. I have since found a new vet. What a difference 9 years can make, very unfortunate this is the way they treat long-term clients now. Will always be fond of Dr Evelyn as a 5star vet, just not the business practices Petsadena has resorted to.

    Gifts of Peace

    Gifts of Peace

    4.9
    (353 reviews)

    Gifts of Peace was truly a Godsend. Holly was our 16-year-old terrier who we rescued as a…read more2-year-old. But after suffering a sudden stroke and not showing signs of improvement, we knew we had to help her cross over and end her suffering, and we wanted her to be at home surrounded by family. Rachel met our tears with great compassion and empathy when she answered our call, explained the process in a very easy-to-understand way, and was able to offer a same-day service. Dr. Robin exudes such peace, calm and tender loving care. She sat in our living room and listened to our family's stories of Holly as if she had been our friend for years. When the time came, she treated Holly with great care and respect and gave us all the time we needed to say our final goodbye. Gifts of Peace provided our family real healing during a really difficult time. They thought of every detail. We cannot thank them enough.

    Dr. Holmes came as a recommendation from a friend who used her services for their cat. When our dog…read morereceived his diagnosis of aggressive and late stage cancer, we knew that we wanted to provide him with the dignity of humane euthanasia instead of putting him through more medical procedures that had low efficacy at his old age. Dr. Holmes was kind and compassionate. She moved at the pace that we needed and we did not feel rushed at all. She was personable and made very effort to put our minds at ease. We are forever grateful for her helping our sweet boy pass peacefully.

    Ever Animal Care

    Ever Animal Care

    5.0
    (247 reviews)

    It is the night of my beloved Xena's passing, so I wanted to add another 5 stars to Dr. Kevin…read moreChung's exemplary record while the memory is still fresh. Dr. Kevin is a calming, reassuring presence, even via text. His compassion for these animals and their grieving owners is evident and genuine. He explained every step of the procedure to us, even details we requested, and tactfully addressed the possible outcomes of both the sedation and euthanasia. Even typing the word is difficult. I appreciated his further reassurance that it was the correct decision and at the right time when he saw the gravity of Xena's condition; I had no doubts, but it was still a balm to my heart to hear it from a professional. I was able to pet her throughout the entire procedure and up until the very last moment we assisted her onto the stretcher. I am so grateful I could spend those crucial final moments comforting her. We preferred communal cremation, so the rates were within the ballpark of other at-home services I had consulted with. However the stellar attentiveness, gentleness, and empathy that Dr. Kevin provided, in addition to his same-day availability on such short notice and all of the glowing reviews here, had my heart set on him from the beginning. Another reason we opted for him over other providers is because he is the one performing the procedure, so we knew what--and who--to expect. It felt much more intimate and personal than a service sending "someone" out. I believe this high caliber of care is how Dr. Kevin so seamlessly blends into the moment: he is another source of the palpable love resonating during such an intense, difficult experience. His demeanor was serene and respectful, and he allowed us plenty of physical and emotional space. Even as he was working, his being there felt as natural as any of my family members. Xena had a peaceful passing in her favorite sunny spot in the flowers, surrounded by her loving family at home. It was the ideal resolution for a harrowing situation, and Dr. Kevin made it possible. I cannot thank or recommend him enough.

    Dr. Kevin Chung is a godsend. After 13 years we had to say goodbye to our sweet dog. It was a…read moreterrible day for our family, but Dr. C. was caring, professional and respectful. When your pet's time comes and you are agonizing, "What do we do?" this is the answer: call Dr. C.

    Animal Medical Hospital of Pasadena

    Animal Medical Hospital of Pasadena

    4.1
    (221 reviews)

    I'm honestly shocked at the non 5 star reviews. We found everyone we encounter at the hospital to…read morebe kind, friendly, caring and considerate. Our beloved dog died and they were so sympathetic. They sent us a condolence card right after drop off. The price was reasonable, the turn around time prompt and the pickup material was so touching. Everything from canvas bag to the remains, the card, the paw print - it was perfect. They gave us plenty of time to say goodbye at drop off. They even brought her back to us on a blanket. On pickup we arrive right as they were closing but they waiting a few minutes after so as to not have to wait another day. We plan to bring our other three doggies for checkups as our experience was so positive. The whole atmosphere inside is lovely, from their x-mas countdown, the drawings on the bulletin board, the exam rooms are some of the nicest I've seen. We haven't been paid for the praise nor are we related to the business in anyway.

    After the nonchalant response I received, I have decided to update this with a full account of my…read moreexperience. I would steer clear of this vet at all costs. They are not my personal vet, and will never be. They serviced dogs that I fostered through a reputable agency. The animal that I brought in was a hospice foster that was in my home for over a year, and I was told I could hold her while she was euthanized. The rescue had called ahead with the details and I gave them the dog, but they then ignored me for two hours. The receptionist was extremely rude and condescending and would not let me talk to anyone about the situation. I begged for two hours to talk to the vet, and she kept treating me like I was wasting her time. In the meantime, my foster was in a crate in the back of the building. I finally got to talk to a vet on the phone after the two-hour wait, and she told me "Ok, we'll put her to sleep"!! I was agonized and told her that I was supposed to be with the dog during this process. At this point, I had been weeping for two hours and just wanted to hold my foster. Another 45 minutes went by, and I was told to meet them outside the back of the building. While I was sitting there, I could hear employees in the back room laughing and making fun of clients. Rats were running back and forth across the fence. It was dark when the process finally happened, and I was able to go home. It was absolutely the worst experience at a veterinary hospital in my years of fostering. I wrote a letter detailing the ordeal to the vet manager. An apology was issued to the rescue, but never to me. Having to euthanize a pet is a devastating experience. They made it ten times worse than it had to be. My heart goes out to anyone who has been treated like this by this hospital

    Pasadena Veterinary Urgent Care - vet - Updated August 2026

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