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    Pasadena Veterinary Urgent Care

    4.6 (27 reviews)
    Open 8:00 am - 6:00 pm
    Updated 2 months ago

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    Response time

    3 hours

    Response rate

    100%

    Services - Pasadena Veterinary Urgent Care

    Euthanasia

    Mass or tumor removal

    Microchipping

    Pasadena Veterinary Urgent Care Photos

    Recommended Reviews - Pasadena Veterinary Urgent Care

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    Reviews With Photos

    Mikayla M.

    I have worked with this team twice now, once for my clients dog and now with my own. They have such a smooth system and a really caring team. Both times I did not deal with an excessive wait and they do communicate prior how many pets are ahead of you. Their pricing is also very reasonable. Although I hope to not have to visit often they will definitely be my go to for any urgent care needs!

    Mozzi
    Drew S.

    While visiting Pasadena from San Francisco, my girlfriend and I noticed that our 8-year-old chihuahua suddenly started squinting. We knew we needed to find an urgent care vet quickly and luckily came across Pasadena Veterinary Urgent Care. This place exceeded all of our expectations. The staff was incredibly kind, caring, and professional. They made us feel at ease right away, and most importantly, they took amazing care of our little guy. Dr. Alemzadeh was fantastic--thorough, compassionate, and clearly very experienced. We're so grateful for the care they provided. Thank you for helping us and for taking such good care of our baby!

    Jon D.

    Our hearts dropped when we noticed our fur baby Jonas couldn't stand up/jump. He was hunched over and visibly in pain. We looked around and found this place. We took him in and were greeted warmly. The staff are very nice and accommodating. The doctor was very knowledgeable and with 20 years+ experience. We took her advice about lower lumbar nerve pain/pinched nerve/muscle tightness and started him on recommended meds. Within 2 days of rest, he started to stand up in his hind legs again and had no more pain! Thank you everyone here for helping our fur baby. We appreciate all of you.

    DON'T COME HERE At each visit, I was told that the wound was improving like 20% improvement and I was advised to continue with regular bandage changes. However, in reality, the wound was not healing. Despite multiple visits, no additional diagnostics or reassessment were done, and there were no signs of actual improvement. I was eventually referred to a veterinary dermatologist to check for potential bacterial or skin issues. Due to continued lack of improvement, I brought my cat to a different veterinary hospital, where the attending veterinarian dead tissue on his paw. Surgical intervention was recommended and performed. The second veterinarian stated that this level of deterioration could likely have been prevented if the wound had been properly managed earlier. I followed all your recommendations because I put 100% trust in your professional judgment. I returned for every bandage change, administered all prescribed medications, and asked questions at each visit. However, despite my full compliance, the situation only got worse. This experience has been emotionally and financially distressing, and I feel that my trust was misplaced. While I cannot say with absolute certainty that the treatment provided at your clinic directly caused the necrosis, I believe it is a reasonable and serious possibility that inadequate wound care -- especially the bandaging technique and lack of reassessment -- contributed to the worsening of my cat's condition.

    Rochelle M.

    My dog Ginger's first time at the vet and I have to say they did an amazing job with ginger! Got the medication for her and she left happy. Thank you guys for also bringing our water bowl for her & giving us the great service. We will be back !

    Artin G.

    We've been bringing our bird Nico to Dr. Alemzadeh, and she has been absolutely wonderful. Finding a vet who truly understands and cares for birds isn't easy, but Dr. Alemzadeh is incredibly knowledgeable, patient, and compassionate. She always takes the time to explain everything in detail and treats Nico with such gentleness and respect. It's clear she genuinely cares about the animals she sees. The staff is also friendly and professional, which makes each visit smooth and reassuring. We feel very lucky to have found her--highly recommend Dr. Alemzadeh for anyone looking for an experienced and caring avian vet.

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    2 months ago

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    6 months ago

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    2 months ago

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    5 months ago

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    4 months ago

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    6 months ago

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    7 months ago

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    7 months ago

    Great place to take your pet! They will tell you the truth and are full of love and compassion. Not just looking for money.

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    4 months ago

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    1 year ago

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    3 months ago

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    Ask the Community - Pasadena Veterinary Urgent Care

    Review Highlights - Pasadena Veterinary Urgent Care

    Alemzadeh was fantastic--thorough, compassionate, and clearly very experienced.

    Mentioned in 5 reviews

    Read more highlights

    Pasadena Pets Veterinary Hospital

    Pasadena Pets Veterinary Hospital

    4.3
    (472 reviews)

    Extremely unwelcoming & unprofessional lacks good leadership…read more We are part of the Pasadena community and were hoping to establish care for our dog at this clinic. Unfortunately, our experience left a very poor & unprofessional first impression. AFTER ALL WE ARE PAYING FOR A SERVICE!! Upon arrival, we encountered a sign at the front desk that was extremely condescending and immediately gave the impression of a business more interested in enforcing rules than treating patients with respect. There is a 10-minute grace period that is not clearly communicated beforehand, and if you are even slightly late, the clinic threatens to cancel your appointment and charge a late fee. We were only about five minutes late due to a long line and parking delays, yet we were told our appointment was canceled and a late fee would be applied. The staff at the front desk were dismissive and RUDE AF!!!! , particularly one woman who seemed to enjoy asserting power over patients. She even hung up abruptly on a caller saying, "I'll call you back, I'm busy." When we requested to speak to the manager, the response was only slightly better, still condescending, and we were reprimanded for explaining the situation. It felt very much like being treated as children rather than valued clients. For a clinic that presumably cares for animals, this lack of empathy, patience, and basic courtesy was courtesy was shocking. If you're treating your HIGH PAYING CLIENTS THIS BAD!? HOW ARE YOU TREATING OUR BELOVED ANIMALS? YIKES. The behavior at the front desk, combined with the aggressive sign, makes it very difficult to feel comfortable or welcome. We hope the owners and doctor are made aware of this, as staff attitude can seriously affect a clinic's reputation and patient loyalty. We are reconsidering whether to continue using this clinic and strongly encourage owners particularly more than poor management to retrain front desk staff on professionalism and compassion. Patients who spend significant amounts on pet care deserve to be treated with respect and understanding (especially during their first visit) Once this behavior is put on social platforms such as Yelp, Google. Even tik tok you will suffer greatly by allowing your front desk to abuse your clientele? What an absolute embarrassment. Take your disgusting signs down before you go viral.

    Christine and Dr. Anna were great to work with - unfortunately, my review stems from a horrible…read moreinteraction I had with Rosey. Everything during our appointment went well. I paid at the end, the receptionist called the team to confirm nothing else was needed on my end, then I left. The next day, I was notified that they forgot to charge me an additional fee from USDA, and was told that had I responded to Rosey's messages prior to our appointment "I would have known that". I triple checked our text chain, phone log, emails, and even PetDesk - none of which have anything from Rosey before our appointment on 3/3. Naturally, I questioned the additional charge (there was already a USDA fee that I paid for on the original invoice) and mentioned that I had no correspondence from Rosey leading up to the appointment. I received such a condescending and accusatory email back from her and was essentially told she would not help me in the future. I'm still waiting to connect with management and share screenshots showing that Rosey never reached out to me before our appointment. I completely understand that mistakes happen and I would have been fine to pay the additional fee. However, I don't stand for gaslighting and false accusations.

    Modern Animal Pasadena

    Modern Animal Pasadena

    4.4
    (218 reviews)

    I've visited Modern Animal in Pasadena a few times now. When I was about to get my puppy I was…read moreresearching where I should go to and came across great reviews from here. I took a chance on this place for my puppy's care and I absolutely love this place! So modern, just like the name! So far I've seen different veterinarians for each visit, but everyone is amazing! You can tell they actually care about animals. So far I had nothing but wonderful interactions with all staff members. I never had to wait too long either. During my first visit Lin took care of me and my puppy. I was pretty nervous and new to everything. I appreciate her walking me through it all. Dr. Kang is knowledgeable and so nice to my puppy. Dr. Youn is attentive and also own the same breed as my puppy! I highly recommend that you download the app. You can access your upcoming appointments, chats with the team members, vaccination records and after care summary. I didn't even have to take my own notes. Their notes are detailed! Parking in the back available. There's only 7 spots. There is another parking lot nearby but you'll have to pay for that. They offer 3 types of memberships. After talking to my pet insurance, I've decided to go for All Access $199/year for my puppy. This option is great due to unlimited visits with no exam fee, preferred access to sick urgent care when fully booked, and 24/7 virtual care including chat, phone & video. They also offer nail trim for $30. More expensive than other places, but they do offer it. Overall, love this place! Highly recommend!

    My pup with a heart murmur was in respiratory distress and I was concerned he was going into…read morecongestive heart failure... Dr. Kang and Janette were professional, compassionate and experienced in assessing and treating Milo. They made appropriate treatment recommendations and were comforting in our time of need. We had the difficult conversation of humane euthanasia. Dr. Kang presented her findings and guided my husband and I in our decision making. Thank you Janette for getting us in on short notice. Janette and Dr. Kang were so kind in the care they provided to Milo and me.

    Vet Villa Animal Hospital

    Vet Villa Animal Hospital

    4.1
    (462 reviews)

    Excelente servicio. Me sentí muy bien atendida y mi mascota recibió un cuidado increíble. Estoy muy…read moresatisfecha y realmente happy con la experiencia. Gracias por su dedicación. The staff was very kind and professional. My pet received excellent care and I'm very happy with the experience.

    We took our 2 dogs to Vet Villa for over 3 years for both routine and acute medical issues. So I…read morecan speak extensively to the quality of care provided over time. Some of the vets are good, others not so much. We finally decided to switch to a new practice after experiencing enough errors and lapses in care to realize our dogs are not safe receiving care at Vet Villa. I strongly recommend avoiding Vet Villa. 1) Vet Villa prescribed Carprofen flavored tablets to our dog for a painful condition. We were not instructed to keep the bottle far out of reach. The dog found the pill bottle, chewed through the plastic, ate all the pills and suffered an accidental overdose. This led to 2 emergency vet visits, gastrointestinal toxicity that kept us up all night for 5 nights, and large out of pocket costs. But we are glad our dog is still alive. The emergency vet told us they always counsel pet parents to keep this medication bottle far away from the pet, and that they have seen multiple similar overdoses. Vet Villa did not acknowledge my feedback to change their counseling practices to prevent this from happening to others in the future. 2) A skin biopsy was performed in a completely inappropriate fashion by a veterinarian who acted as if she had never evaluated a skin lesion before. I can speak to this because I am a practicing dermatologist. The vet's approach as she examined reminded me of a first year medical student evaluating a condition for the first time. I did not contradict the vet's recommendation and gave it a chance. After all, I am a human doctor, what do I know about veterinary care. As expected, the results returned inconclusive due to the incorrect sampling method. The out of pocket cost was significant. 3) Bloodwork was lost and had to be re-drawn -- no explanation for why it was lost. 4) The practice's own pharmacy does not share prescription records with the office. I was asked in a very accusatory way to provide proof of a prescription that had been continuously refilled by Vet Villa using their own pharmacy for several years.

    Petsadena Animal Hospital

    Petsadena Animal Hospital

    4.1
    (389 reviews)

    It is incredibly sad how downhill Petsadena has gone. I first went there in 2017 after adopting my…read moredog. Dr Evelyn is always thorough in giving treatment and answering all questions, though she now doesn't have many appointments available and has her other doctors take the vast majority of patients. Dr Li is ok but not as good as Dr Evelyn, he often does not follow up with test results and you have to track him down to get answers. Not to mention their prices are insanely high, even for CA standards. And when you finish a tech appointment, they just try to rush you out of there and hand your dog over, you have to really dig to get some information on your pet or how to use medication. The main issue is that Petsadena now directs calls to a call center operator with AI-like humanoids. Most of the time they don't even answer. If they do, they do everything in their power to avoid connecting you to the vet's office. Explaining the issue or leaving a message is useless, never get a return call. Really frustrating experience not being able to get connected to a human that can handle questions or issues. I have since found a new vet. What a difference 9 years can make, very unfortunate this is the way they treat long-term clients now. Will always be fond of Dr Evelyn as a 5star vet, just not the business practices Petsadena has resorted to.

    I stopped going here after one of my cats died because as she was dying they were impossible to…read morereach. They gave terrible advice. They were going for a money grab at the last minute recommending very expensive treatment, knowing that she was gonna die anyway, and then I couldn't get a hold of them in a time of need and had to go to another vet. It wasn't their fault that that she died but they definitely didn't help. And, in general they're a terrible place to visit because you can't even use their restroom while you're there. You could be spending thousands of dollars sometimes and you can't even use their bathroom! Also, after she died and I informed them that she died, they kept sending me reminders for Vaccines that were due. I it took three emails and finally one emotional phone call to get them to stop sending me appointment reminders for a deceased pet. It was cruel.

    Gifts of Peace

    Gifts of Peace

    4.9
    (352 reviews)

    Gifts of Peace was truly a Godsend. Holly was our 16-year-old terrier who we rescued as a…read more2-year-old. But after suffering a sudden stroke and not showing signs of improvement, we knew we had to help her cross over and end her suffering, and we wanted her to be at home surrounded by family. Rachel met our tears with great compassion and empathy when she answered our call, explained the process in a very easy-to-understand way, and was able to offer a same-day service. Dr. Robin exudes such peace, calm and tender loving care. She sat in our living room and listened to our family's stories of Holly as if she had been our friend for years. When the time came, she treated Holly with great care and respect and gave us all the time we needed to say our final goodbye. Gifts of Peace provided our family real healing during a really difficult time. They thought of every detail. We cannot thank them enough.

    I used Gifts of Peace for my wonderful dog Willis recently and I have nothing but good things to…read moresay about them. They made a difficult process bearable. Dr. Robin was so kind and explained the process while giving us all the time we needed, we never felt rushed. My 15 year old pup was surrounded by friends who loved him, soothing music and cheeseburgers. Dr. Robin was a calming presence with empathy and gentle humor. His regular vet told me "his last day doesn't have to be his worst day" and I think we accomplished that. We should all be so lucky.

    Animal Medical Hospital of Pasadena

    Animal Medical Hospital of Pasadena

    4.1
    (222 reviews)

    I'm honestly shocked at the non 5 star reviews. We found everyone we encounter at the hospital to…read morebe kind, friendly, caring and considerate. Our beloved dog died and they were so sympathetic. They sent us a condolence card right after drop off. The price was reasonable, the turn around time prompt and the pickup material was so touching. Everything from canvas bag to the remains, the card, the paw print - it was perfect. They gave us plenty of time to say goodbye at drop off. They even brought her back to us on a blanket. On pickup we arrive right as they were closing but they waiting a few minutes after so as to not have to wait another day. We plan to bring our other three doggies for checkups as our experience was so positive. The whole atmosphere inside is lovely, from their x-mas countdown, the drawings on the bulletin board, the exam rooms are some of the nicest I've seen. We haven't been paid for the praise nor are we related to the business in anyway.

    After the nonchalant response I received, I have decided to update this with a full account of my…read moreexperience. I would steer clear of this vet at all costs. They are not my personal vet, and will never be. They serviced dogs that I fostered through a reputable agency. The animal that I brought in was a hospice foster that was in my home for over a year, and I was told I could hold her while she was euthanized. The rescue had called ahead with the details and I gave them the dog, but they then ignored me for two hours. The receptionist was extremely rude and condescending and would not let me talk to anyone about the situation. I begged for two hours to talk to the vet, and she kept treating me like I was wasting her time. In the meantime, my foster was in a crate in the back of the building. I finally got to talk to a vet on the phone after the two-hour wait, and she told me "Ok, we'll put her to sleep"!! I was agonized and told her that I was supposed to be with the dog during this process. At this point, I had been weeping for two hours and just wanted to hold my foster. Another 45 minutes went by, and I was told to meet them outside the back of the building. While I was sitting there, I could hear employees in the back room laughing and making fun of clients. Rats were running back and forth across the fence. It was dark when the process finally happened, and I was able to go home. It was absolutely the worst experience at a veterinary hospital in my years of fostering. I wrote a letter detailing the ordeal to the vet manager. An apology was issued to the rescue, but never to me. Having to euthanize a pet is a devastating experience. They made it ten times worse than it had to be. My heart goes out to anyone who has been treated like this by this hospital

    Pasadena Veterinary Urgent Care - vet - Updated July 2026

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