We have been taking our two dogs to Altadena Pet Hospital for about four years. We have always…read morefound the doctors and staff to be professional, kind and supportive. I appreciate that they take a conservative approach to veterinary care, offering sound care without pushing expensive "add ons" and extra tests when it may not be necessary. I've had the unfortunate experience with some vets of feeling pressured to do hundreds/thousands of dollars of tests when coming for basic, healthy dog check-up. I always feel like we are getting professional and respectful care at Altadena Pet Hospital.

We brought our dog, Betty, to Altadena Pet Hospital, after she developed kennel cough, which later…read moreturned into pneumonia. We followed every recommendation. Multiple antibiotics. cough suppressant and an inhaler. She didn't improve. During this time, we were contacted about buying a nebulizer and using colloidal silver and acupuncture was also suggested. Looking back, none of that would have addressed what we later found. Tumors throughout her lungs. What was especially painful was the upselling feeling while we were desperate. On the day we had to euthanize Betty, our daughter first thought she couldn't be present but then changed her mind. We were charged an additional 125 dollars just to be in the room with her. That felt really insensitive on an already heartbreaking day. We spent around $2,000 total between treatment and euthanasia. I understand veterinary care is costly, but what I expected was clearer communication, compassionate guidance, and not feeling pressured into add-ons while saying goodbye to a member of our family.

We had an appointment today and I just have to share how incredible our veterinary technician,…read moreMarissa, was. She was so thorough, attentive, and genuinely caring. She really went the extra mile to make sure our dog was completely taken care of, and she made us feel truly heard every step of the way. Our dog absolutely loved her, which says a lot. Marissa handled his injections so gently and confidently that he didn't even seem to notice. She kept him calm and comfortable the entire time. It's people like Marissa who make us so grateful for our Modern Animal membership and who make us feel completely at ease about coming back. She's simply the best, and we're so thankful for the care she provides.

I've visited Modern Animal in Pasadena a few times now. When I was about to get my puppy I was…read moreresearching where I should go to and came across great reviews from here. I took a chance on this place for my puppy's care and I absolutely love this place! So modern, just like the name! So far I've seen different veterinarians for each visit, but everyone is amazing! You can tell they actually care about animals. So far I had nothing but wonderful interactions with all staff members. I never had to wait too long either. During my first visit Lin took care of me and my puppy. I was pretty nervous and new to everything. I appreciate her walking me through it all. Dr. Kang is knowledgeable and so nice to my puppy. Dr. Youn is attentive and also own the same breed as my puppy! I highly recommend that you download the app. You can access your upcoming appointments, chats with the team members, vaccination records and after care summary. I didn't even have to take my own notes. Their notes are detailed! Parking in the back available. There's only 7 spots. There is another parking lot nearby but you'll have to pay for that. They offer 3 types of memberships. After talking to my pet insurance, I've decided to go for All Access $199/year for my puppy. This option is great due to unlimited visits with no exam fee, preferred access to sick urgent care when fully booked, and 24/7 virtual care including chat, phone & video. They also offer nail trim for $30. More expensive than other places, but they do offer it. Overall, love this place! Highly recommend!

Dr. Vanderhoof and his staff cared for my dogs thru their lives with loving care and kindness. A…read moredaushunds four slipped discs were surgically fixed by Dr. Sloan and I was given kind support thru his long recuperation. Roberta was always there for me as were other staff members who cared for my dogs when I was incapacitated . The fires only interrupted the Vanderhoof clinic and I am happy to see them back in Altadena. Great folks.

We've been taking our one or two at a time menagerie of pupz and kitz to Doctor V.'s clinic for 30+…read moreyears now. The treatment that our pets have received has always been more than simply proficient and professional. It's been something that communicates at a personal level. He and his staff know how pet owners feel, and that understanding permeates the practice from start to finish.

Bringing a newly adopted dog home from a shelter is supposed to be an exciting experience. What I…read moredidn't expect was learning that Rigly Blue had significant medical issues that weren't apparent when I adopted him. Those first couple of months were filled with multiple veterinary visits, questions, and a lot of worry. From the very first appointment, the entire team at Vet Villa made us feel like we mattered. They didn't treat Rigly as just another new patient coming in for a routine meet-and-greet. They took the time to understand his history as a stray, the challenges he was facing, and the care he truly needed. Over the past two and a half months, Rigly has spent a great deal of time in their care, and every visit has been met with genuine kindness, compassion, patience, and professionalism. It's clear that this isn't just a veterinary hospital--it's a team of people who truly love the animals they care for and are deeply invested in the well-being of pets in our community. I am incredibly grateful for everything they've done for Rigly Blue and for giving both of us the support we needed during a very unexpected start to our journey together. Thank you for treating him as if he were one of your own. ~N

I can't say enough wonderful things about the Vet Villa Dental Team! Today, all three of my cats…read morehad dental cleanings, and as you can imagine, I was extremely nervous knowing they would all be going under anesthesia. From the moment I arrived, Sergio C. and Ashley V. were incredibly friendly, welcoming, professional, and genuinely caring. They took the time to answer my questions, reassure me, and make me feel completely comfortable leaving my three cats in their care. Their kindness and compassion truly helped calm my nerves. The procedures went smoothly, and when I picked up my cats, everything was explained thoroughly, including their discharge instructions and recommendations for continuing their dental care at home. They even sent us home with three toothbrushes, which was such a thoughtful touch! Sergio, Ashley, and the entire Vet Villa Dental Team made what could have been a very stressful experience feel easy and reassuring. I'm so grateful for the exceptional care they provided to my cats and for the compassion they showed me throughout the entire process. Thank you for treating my furry family like your own. I highly recommend Vet Villa Dental Team!

We brought our dog Heidi to Petsadena Animal Hospital during the pandemic, and from our very first…read morevisit, we knew she was in good hands. Dr. Reyna was her regular vet, and in her final weeks, she was also cared for by Dr. Ye and Dr. Goo. Every one of them treated Heidi--and us--with patience, compassion, and honesty. The front desk team is always friendly and welcoming. We never once felt like anyone was trying to upsell or take advantage of our love for our dog (unlike past experiences at VCA). Instead, we felt supported, understood, and respected. They helped us navigate many ups and downs with Heidi's health, and in the end, they gave us grace when we needed it most. Thank you, Petsadena, for walking alongside us with such heart. We'll always be grateful.

It is incredibly sad how downhill Petsadena has gone. I first went there in 2017 after adopting my…read moredog. Dr Evelyn is always thorough in giving treatment and answering all questions, though she now doesn't have many appointments available and has her other doctors take the vast majority of patients. Dr Li is ok but not as good as Dr Evelyn, he often does not follow up with test results and you have to track him down to get answers. Not to mention their prices are insanely high, even for CA standards. And when you finish a tech appointment, they just try to rush you out of there and hand your dog over, you have to really dig to get some information on your pet or how to use medication. The main issue is that Petsadena now directs calls to a call center operator with AI-like humanoids. Most of the time they don't even answer. If they do, they do everything in their power to avoid connecting you to the vet's office. Explaining the issue or leaving a message is useless, never get a return call. Really frustrating experience not being able to get connected to a human that can handle questions or issues. I have since found a new vet. What a difference 9 years can make, very unfortunate this is the way they treat long-term clients now. Will always be fond of Dr Evelyn as a 5star vet, just not the business practices Petsadena has resorted to.

My cat has been healthy her whole life when she suddenly began having tachypnea. She seemed…read moreotherwise fine, but her breathing was really elevated. This was a true medical emergency. She was taken in immediately and given oxygen, albuterol, and steroids and seems to have developed asthma. She got the best care and it's thanks to the great team at this hospital! Thank you!

Called lots of places that wouldn't see my cat in an emergency, and this place immediately took me…read moreand were very helpful. They even checked him right away in the waiting room in the meantime while I was waiting for a room.

Gifts of Peace was truly a Godsend. Holly was our 16-year-old terrier who we rescued as a…read more2-year-old. But after suffering a sudden stroke and not showing signs of improvement, we knew we had to help her cross over and end her suffering, and we wanted her to be at home surrounded by family. Rachel met our tears with great compassion and empathy when she answered our call, explained the process in a very easy-to-understand way, and was able to offer a same-day service. Dr. Robin exudes such peace, calm and tender loving care. She sat in our living room and listened to our family's stories of Holly as if she had been our friend for years. When the time came, she treated Holly with great care and respect and gave us all the time we needed to say our final goodbye. Gifts of Peace provided our family real healing during a really difficult time. They thought of every detail. We cannot thank them enough.

Dr. Holmes came as a recommendation from a friend who used her services for their cat. When our dog…read morereceived his diagnosis of aggressive and late stage cancer, we knew that we wanted to provide him with the dignity of humane euthanasia instead of putting him through more medical procedures that had low efficacy at his old age. Dr. Holmes was kind and compassionate. She moved at the pace that we needed and we did not feel rushed at all. She was personable and made very effort to put our minds at ease. We are forever grateful for her helping our sweet boy pass peacefully.

It is the night of my beloved Xena's passing, so I wanted to add another 5 stars to Dr. Kevin…read moreChung's exemplary record while the memory is still fresh. Dr. Kevin is a calming, reassuring presence, even via text. His compassion for these animals and their grieving owners is evident and genuine. He explained every step of the procedure to us, even details we requested, and tactfully addressed the possible outcomes of both the sedation and euthanasia. Even typing the word is difficult. I appreciated his further reassurance that it was the correct decision and at the right time when he saw the gravity of Xena's condition; I had no doubts, but it was still a balm to my heart to hear it from a professional. I was able to pet her throughout the entire procedure and up until the very last moment we assisted her onto the stretcher. I am so grateful I could spend those crucial final moments comforting her. We preferred communal cremation, so the rates were within the ballpark of other at-home services I had consulted with. However the stellar attentiveness, gentleness, and empathy that Dr. Kevin provided, in addition to his same-day availability on such short notice and all of the glowing reviews here, had my heart set on him from the beginning. Another reason we opted for him over other providers is because he is the one performing the procedure, so we knew what--and who--to expect. It felt much more intimate and personal than a service sending "someone" out. I believe this high caliber of care is how Dr. Kevin so seamlessly blends into the moment: he is another source of the palpable love resonating during such an intense, difficult experience. His demeanor was serene and respectful, and he allowed us plenty of physical and emotional space. Even as he was working, his being there felt as natural as any of my family members. Xena had a peaceful passing in her favorite sunny spot in the flowers, surrounded by her loving family at home. It was the ideal resolution for a harrowing situation, and Dr. Kevin made it possible. I cannot thank or recommend him enough.

Dr. Kevin Chung is a godsend. After 13 years we had to say goodbye to our sweet dog. It was a…read moreterrible day for our family, but Dr. C. was caring, professional and respectful. When your pet's time comes and you are agonizing, "What do we do?" this is the answer: call Dr. C.