I have been taking my dog with Dr. Robert Odama, he was nothing but patient with him. My dog had…read moremajor surgery elsewhere but taken to this veterinary for aftercare and everyone was very helpful and patient with his recovery. Recently my dog was diagnosed with something and Dr. Odama kept me informed and will call me to check up on my dog. I recommend this veterinary you can't put a price on good service and kind people.

The vets and nurses here are great, but there's a serious issue with the front desk. I checked in…read morefor a 10:00 am walk-in appointment and arrived exactly at 10:00 am. Another client arrived right after me at 10:03 am, and a third arrived at 10:13 am, early for this 11:00 am appointment. We all expected to wait since we were walk-ins, but the client who checked in at 10:13 am and wasn't scheduled until 11:00 am was called in ahead of us. When we asked what happened, the front desk claimed he "checked in earlier," even though both I and the other 10:00 am walk-in had arrived well before him. I later learned they didn't check me into the system until 10:26 am, and they checked in the other 10:00 am walk-in after that. There was no apology or clear explanation, just excuses, including saying that technicians sometimes see dogs "based on preference," which was concerning to hear. I wasn't seen until 12:55 pm. The medical staff is kind, but the reception process needs major improvement. An acknowledgment of their error and inaccurate check-in procedures would have made a difference.

Dr. Cho is a wonderful Primary veterinarian. He treats my animals like family. I have been taking…read moreall of my pets to him for over 26 years. He handles them well.

I've been coming here for years. It's a great place for routine vaccinations, but not so much for…read moreacute care. Dr. Cho is nice, but he is a man of few words. He always seems in a rush to leave the room instead of explaining rationale behind care. However, I will note that I appreciate the reasonable pricing compared to other vets. So I guess you get what you pay for. I came in for vaccinations and a request for him to reorder a prescription for pain meds that another vet had previously ordered. Was a bit disappointed I was charged $45 for an office visit. It would've made more sense if Dr. Cho had actually assessed my dog (listened to heart/lungs, taken a temp, or even asked which limb was hurting and assessed it), but he did not. I was not expecting to be charged for re-writing a prescription.

Dr. K is a highly compassionate vet who truly cares about his patients. He provides exceptional…read morecare for my special needs dog and offers very reasonable pricing. When one of my dogs was diagnosed with a brain tumor, he immediately arranged a specialist and even offered support after hours. We no longer live in San Gabriel, but we still travel back to see him because we trust him completely.

Dr. K and staff are the best! I came here because my vet told me to find another vet who can do an…read moreultrasound for my cat's problem. Now, I ended up switching vets to Dr. K. I'll be taking all 4 cats and husky to Dr. K now. From my experience with other vets and Dr. K, I can tell that Dr. K really cares about the pets, and it's not just another dollar sign in his eyes. He is very knowledgeable and takes his time to explain things to you. I don't feel rushed when I'm talking to him. Other vets I've talked to, I feel that they just want to give my pets treatment, and want me to leave asap so they can get to the next patient/$$$ in their pockets. I did not feel this at SGAH. My cat was in for surgery, and after I dropped her off at 8:00 AM, I didn't hear back all day, even past their closing time of 6:00 PM. I was worried that something may have gone wrong. I received a call a couple of hours after they closed, telling me that they decided to perform the surgery on my cat at the very end of the day, so Dr. K can make sure he is not rushed, and doesn't miss anything. Unfortunately, he said my cat's vitals were dropping during the surgery, and he had to close up my cat asap. He got a biopsy of the liver, which was the primary goal, but he also wanted to check out other things, like the gallbladder, while he was in there, but he didn't have enough time since my cat's vitals were dropping during surgery. I'm glad that my cat survived the surgery. I feel that if my other vet performed this surgery, my cat would not have made it out alive. Dr. K was at SGAH performing surgery on my cat a couple of hours past their closing time (even some of his staff were there until 8:30 PM! when I picked up my cat). This right here says that he cares about your pets as just as much as you do. If not, he would have either rushed surgery or postponed it until the next day, etc. This shows that Dr. K doesn't clock out when 6:00 PM hits. He is there until all of his obligations for that day are completed. I'm grateful for Dr. K and the staff. Dr. K is very knowledgeable, friendly, and compassionate. His staff is also knowledgeable, friendly, and welcoming. SGAH's rates are very fair and reasonable, which is why they are always busy!

I came here due to a semi-emergency with my cat--he was scooting and having trouble pooping, so I…read morewas honestly really worried. From the moment I walked in, everyone was so kind and welcoming. They really took the time to explain everything to me, which I appreciated so much because I had a lot of questions. The vet herself was extremely friendly, helpful, and sweet. She made me feel safe and reassured that my cat was going to be okay, which meant everything in that moment. Overall, the service was great. Pricing felt pretty moderate compared to other animal hospitals. I actually have another vet, and I'm pretty sure it would have been a bit more expensive there. I'm really grateful for the care they gave my cat and the way they treated me during a stressful situation. I would definitely come back.

We rescued a puppy who had parvo. After his initial treatment, we brought him to Dr. Cassidy and…read moreher team. They were amazing!! Front desk staff was kind and welcoming. The vet tech was extra gentle with our pup. Dr. Cassidy examined him and gave us the proper medications and diet to ensure his growth. We just came back for a follow up and 2nd round of vaccinations. Same level of service. She is great and wi take great care of your animal.

After a very upsetting experience at an emergency hospital in Pasadena where we were given a wrong…read morediagnosis and made to feel rushed and unheard, we are beyond grateful that our son Alex found BeWell Animal Hospital in Los Angeles. From the very first phone call, Vivian made us feel calm, welcomed, and cared for. She encouraged us to bring Pelusa in right away and treated us with so much kindness and reassurance during a very stressful time. When we arrived, we immediately felt the difference. Dr. Park examined Pelusa with such gentleness, patience, and attention to detail. He took the time to clearly explain everything that was going on and what needed to be done. Unlike our previous experience, we felt heard, respected, and confident in the care our baby was receiving. Vivian also walked us through every medication that would be used, explaining each one with clarity, ease, and compassion so we fully understood the process. They completed bloodwork first and carefully reviewed the results with us before proceeding, making sure everything was safe and appropriate for surgery. The next day, Pelusa underwent surgery, and we are so thankful to say it was a complete success. When my husband picked her up, the team again took their time to explain every detail of her aftercare. They provided clear written instructions that were easy to follow and made us feel fully supported going home. BeWell Animal Hospital truly treated Pelusa like family. Their compassion, professionalism, and genuine heart made all the difference for us during a very emotional experience. My family and I are deeply grateful and feel truly blessed to have found this place. We finally have peace of mind knowing our fur baby is in the right hands. We will absolutely be continuing all recommended follow-ups here. We have found our forever vet. Forever grateful

I've tried going to other vets just to see how it because they try to lure you in with deals - but…read morethis is still the best with price, kindness, and even how calming of an environment it is. I unfortunately made the wrong decision recently to take our cat to a different vet and I've regretted the decision ever since. So I'm now taking every pet I have here. Dr. Park is kind and he doesn't pressure you for services unless he believes you absolutely need it. For example my dog has skin issues and with his help we were able to resolve them. The other big thing for me is that it's HIS practice. Not corporate owned. I think that plays a huge part into why he delivers such great services at an affordable price. I highly recommend taking your pet here!

Dr. Bailey Hand is very thorough and takes the time to clearly explain treatment options. She…read moreshares a lot of helpful knowledge and information, which really made me feel informed and at ease. Her assistant is kind, patient, and detail-oriented. The clinic environment is clean, calm, and relaxing. I'm very happy we found Vet Villa and Dr Bailey Hand for our dog Nova.

We took our 2 dogs to Vet Villa for over 3 years for both routine and acute medical issues. So I…read morecan speak extensively to the quality of care provided over time. Some of the vets are good, others not so much. We finally decided to switch to a new practice after experiencing enough errors and lapses in care to realize our dogs are not safe receiving care at Vet Villa. I strongly recommend avoiding Vet Villa. 1) Vet Villa prescribed Carprofen flavored tablets to our dog for a painful condition. We were not instructed to keep the bottle far out of reach. The dog found the pill bottle, chewed through the plastic, ate all the pills and suffered an accidental overdose. This led to 2 emergency vet visits, gastrointestinal toxicity that kept us up all night for 5 nights, and large out of pocket costs. But we are glad our dog is still alive. The emergency vet told us they always counsel pet parents to keep this medication bottle far away from the pet, and that they have seen multiple similar overdoses. Vet Villa did not acknowledge my feedback to change their counseling practices to prevent this from happening to others in the future. 2) A skin biopsy was performed in a completely inappropriate fashion by a veterinarian who acted as if she had never evaluated a skin lesion before. I can speak to this because I am a practicing dermatologist. The vet's approach as she examined reminded me of a first year medical student evaluating a condition for the first time. I did not contradict the vet's recommendation and gave it a chance. After all, I am a human doctor, what do I know about veterinary care. As expected, the results returned inconclusive due to the incorrect sampling method. The out of pocket cost was significant. 3) Bloodwork was lost and had to be re-drawn -- no explanation for why it was lost. 4) The practice's own pharmacy does not share prescription records with the office. I was asked in a very accusatory way to provide proof of a prescription that had been continuously refilled by Vet Villa using their own pharmacy for several years.

This is my dogs primary vet. Today my pug had an emergency and they were able to see her right…read moreaway. I was sad to learn that Dr. Sophie is no longer practicing there, but Dr. Kirk came in to save the day. This was our first time with Dr. Kirk. He is very knowledgeable and extremely passionate about he does. He was also very accommodating; I was expiercing sensory overload in the waiting room when he was trying to explain something to me, and it was like he picked up what I was sensing and was able to take me somewhere quieter in the room. I'm not a big fan of change, especially since we were with Dr. Sophie for a while, but based on Dr. Kirk's energetic, enthusiasm, and knowledge, I feel comfortable that my pugs will be with him.

Took our puppy here, and the vet tech administered additional vaccines too early and without…read morefollowing the recommended vaccination schedule. As a result, we now have to spend extra money to repeat the same vaccines. Additionally, the staff was not accommodating at all. They seemed disengaged and unwilling to help, which made the overall experience even more frustrating.

Professional staff with understanding and compassion for you and your fur baby. The staff were…read morefriendly and helpful

Honestly, so happy that we found our vet! Dr Ortiz along with all of the staff were so friendly and…read morehelpful. Prices were reasonable and 1st time free vet exam! Amazing! Thank you VCA we'll see you next time!

Reposting -I agree with many of the reviews here. Long post, but the ending is worth it…read more The pricing at this clinic is outrageous. The staff appear professional, but the entire experience felt like a slow, calculated attempt to upsell me on every possible test--most of which had nothing to do with the reason I came in. My regular vet referred me here because it was close to home, and my cat needed a partial ear amputation due to skin cancer. All I wanted was a quote. Instead, the doctor refused to give any estimate until I completed a list of "recommended" diagnostics. Stage 1: Bloodwork -- nearly $700. Then suddenly my cat "had a heart murmur," and I was told anesthesia could kill him unless I pursued more testing. Stage 2: Full-body X‑rays + EKG -- another $600. Results came back normal. Great. But then came the next push: a heart ultrasound, because "X‑rays can't show everything." At this point, I had to ask myself: Do I even have a real choice? If the ultrasound confirmed a murmur, I'd be stuck in a no‑win situation: risk anesthesia or let the cancer spread. It felt like a manufactured dilemma designed to pressure me into more procedures. The doctor even guilt‑tripped me with, "If it were my pet, I'd do the ultrasound." That was the moment I realized how manipulative this was becoming. By now I'd spent over $1,300, and the ultrasound alone was quoted at $450-$600. Finally, after all of this, I got the surgery estimate: $2,200-$2,700 for a small ear amputation (see pictures) The breakdown was absurd--nickel‑and‑diming for every tiny item imaginable. Friends urged me to get a second opinion. So I went to an animal hospital on Figueroa. That doctor listened to my cat's heart twice and confidently said there was no murmur at all. He immediately offered to perform the surgery and gave me the price on the spot. $500. Total. Including overnight stay, biopsy, and medication. I was stunned. And furious. After being told my cat had a heart murmur, after being pushed into unnecessary tests ($1,700), after being quoted thousands ($3,000 plus) for a basic procedure... another vet told me the exact opposite and charged a fraction of the price. Mind you this was the price 7 years ago. I walked away feeling completely misled. Fellow Yelpers, be forewarned: don't let friendly interactions fool you.

I booked a wellness exam for klaus because everything seemed fine except he was having diarrhea…read more Came late to my appointment because of issues but they still took klaus in. The vet tech asked questions about him and then dr. Niu came in to check on him. Dr. Niu recommended some procedures and food items to take home. But of course with a price. As of now, im just glad nothing too serious. Dr followed up the next day to check on klaus. So far he is getting alot better.

I've taken both of my furr babies here and both of my babies weren't scared of going to the Vet's…read moreoffice. The vet and nurses were very friendly and welcoming. Their prices were reasonable and I'm grateful I found a spot that actually cares about the animals that come in and not how much they can charge them. If you have a pet that's more like a family member to you, this is the spot to go to. I've been to many vet clinics and they always over charge and don't really care about the patient as much as $$.

Great doctor and staff. They tell you like it is and give you the tools to make informed decisions…read morein the best care of your animals. I trust them with my boys and that says it all, as my boys are my heart. Importantly, they give you the science and no fuss or fluff, and leave you to make your own informed care decisions rather than pushing for potentially unnecessary procedures. It fosters mutual respect and I 100% stand behind it.