Absolutely wonderful staff! We rushed in with our 14.5 yr old peekapoo who was in heart failure…read more(she was diagnosed a year earlier) but her symptoms had worsened she was at the end, it was heartbreaking but this staff (on 4th of July no less!) was SO compassionate & patient. I will forever be grateful to them for working so hard to take this horrible moment & make it as peaceful as possible. Teddi passed away calmly & surrounded by so much support & love.

I had to make 3 visits. First was unknown pain with my catahoula, her symptoms presented as a back…read moreinjury, but it wasn't, vet caught cancer on her leg and had me follow up with our regular vet asp, and sure enough, it was and surgery was done and she recovered. Next visit was for our big boy, copperhead bite, they treated him quickly and sent us on our way, and 2.5 weeks later we came back, our boy had collapsed after tracking scents in the yard, immediately they caught that it was another snakebite, and determined to be rattlesnake. It was serious, he stayed 24 hrs and was released. We've got a long road of wound care and such, but they saved him. I've had nothing but great care and they saved both our pups lives. The vets have taken their time listening and explaining, very patient and caring. Top notch!!

This emergency room is the best there is. The open concept plan is wonderful. We were greeted at…read morethe door and our pup was immediately being treated. The transparency on everything from diagnosis, to treatment, to pricing, to wait times, etc. here is really what sets them apart. In stressful times, this place really takes a huge chunk of the stress away. Highly recommend!

I unfortunately had to let my dog go due to the condition she was in, but the veterinary team was…read morevery supportive and caring throughout the whole process and allowed me as much time with her as I wanted. Highly recommend them for anyone looking to be with your animal the whole time

Where should I start? I will start from reading other peoples reviews. Each review was telling my…read morestory from the moment I drove my car into the parking lot and the staff came out to assist me with removing my dog from my vehicle. They took one look at him and knew he was bad off. They immediately took my baby and rushed him to the back and begin working on him. They allowed me to stand there and observe everything they did to my King. I am a medical person and I am familiar with the processes of triage patients with emergencies. The physician performed a sonogram and began to tell me my options of care. I had to make the most difficult decision in my life. I decided not to be selfish and to have my King put to rest. This facility not only comfort me, but my family as well. They gave us a room and told us to take our time, they offered refreshments and continually checked on us. They just went out of their way with compassion and concern. I have never experienced this type of Customer Service in my entire life. It made me and my family feel heard and understood about our wishes. Once my family completed our goodbyes and they put our King to rest, they comfort my family, some even shared tears with us. They gave us things to remember our baby boy King that I will cherish forever.This hospital will always hold a special place in my heart. This is a place that I would love to work at and be proud to say that I worked there because each and every person who works in that building are Gods angels, and truly care about the animals that they treat. I will always be grateful. I know this was God's plan because it all went perfectly. Yes, I left without a dog, but I now have a new family that I would cherish with my other pets. Thank you again to each and every one of the staff who comfort my family, who gave my comforting hugs and who helped my King. I pray that this establishment continue to employee such phenomenal people who I believe are Angels. I would recommend this pet hospital anyone will listen. I am forever grateful.

Awesome care for over 32 years. They always provide great care. Dr Metcalf and Dr peek are aweaome.read more

I was recommended this place by my regular vet at banfield since they were booked up that day. My…read moreboy had cut his wrist all the way across and i knew he would need stitches asap, the wound was pretty gnarly, a freak accident. the staff were super nice, i waited maybe 30-45 mins before i was pulled back. sutures and anesthesia came up to $1200, but would have been $1600 if he didn't already have bloodwork done a week prior for his neuter. shout out to Mike and his wife that work there, Wybie and I say thank you!

Dr. Knapp is extremely rude and talks to you like you are an idiot. My dog had a horrible infection…read moreby her tail and her solution was to have surgery. She was going to send my dog home with a bloody butt and not even try to help clean the wound.

I called Heart of Texas for a 2nd opinion on my cat's weight loss, after my regular vet wanted to…read morestart him on steroid injections every few days. I spoke with Martha over the phone, and she was able to set up an appointment with an internal medicine vet for less than a week later. The waiting area is large, and there's a small space for isolating cats (in carriers, of course). This was appreciated. Once in a room, a vet tech asked thorough questions and took notes. Then our cat was whisked away for an exam by Dr. Hoh, a veterinary internal medicine specialist. Our cat was returned to the room and Dr. Hoh came in to speak with us. Her many years of experience, combined with our observations, changed the course of treatment for our cat. For the time being, we will be taking a more conservative approach and reporting back to the internist in a few weeks. As it turned out, the person I initially spoke with over the phone checked us out when we left. Martha was just as friendly and helpful in person as she was over the phone. Places like this are not cheap to visit, but given we were not in an emergency situation and the fact that a specialist was involved it was not at all unreasonable. More importantly, we were greatly relieved and are cautiously optimistic about our cat's prognosis.

Here's a cleaner, more concise version that keeps your point strong:…read more I brought my big boy in after hours for a swollen leg. The staff were pleasant, but before even examining him, they presented a treatment plan with charges for radiology, CT, and even an MRI. That raised concerns for me, especially since the injury didn't appear orthopedic. I chose to pay the exam fee and follow up with his primary vet the next morning. He was diagnosed with cellulitis and improved quickly with antibiotics. I'd use caution with after-hours clinics--reading reviews ahead of time can really make a difference.

We took our sweet dog in after he got a venomous cottonmouth snakebite. TAEH went above and beyond…read moreall our expectations to help our sweet Buddy, a 13 year old dog that was dumped on our street years ago. Thank you for your care, your concern, your professionalism and explanations. We thank you from the bottom of our hearts. If we ever have another emergency, we're coming back.

They wouldn't even let me see or talk to the vet. I don't even know if a vet saw my dog. But they…read morerefused To give her a x ray without Fentanyl. After that experience. I'm convinced a vet didn't even see her, what vet refuses to meet or talk to the owner of the pet or has the tech threaten to make you wait 3 hours to talk to the vet. my dog has been vomiting since we left. Will be taking her to our vet in the morning and reporting this business. Don't go here

My best friend was having seizures after a tussle with one of our other dogs. He was a 5lb Yorkie…read morewho had an attitude even though he was 14.5 years old, couldn't see and missing most of his teeth. He was constantly with me when I was home and always traveled with me. When we came in they rushed him to trauma care and started treating him immediately. The staff and Dr were very supportive and caring. Once they explained what was going on they let my wife and I come to the decision to let him go without any coaxing or pushing. They have private rooms where you can sit with your family and pets for as long as you want. When it came time to say goodbye the vet explained everything to me. Again, they were very caring and compassionate. I will always miss him, but they made it easier to say goodbye. I would recommend them to anyone.

My cat was very dehydrated and had not eaten for a couple of days. $1800 later they gave him two…read moresubcutaneous IVs for hydration and an x-ray. They encouraged me to leave him overnight and gave me the price...I was out of there so fast, and it had already been at least three hours.

Hello Rachel Miller / Jen Makris,…read more Sorry that it has taken me so long to write this '5 Star' review for both Ashley & Anthony - the two A Teammates. I want to give tham a huge 5-Star 'Thank You' for their Outstanding care, professionalism, and compassion. From the moment we arrived, they made my son, wife, and me feel welcomed, comfortable, and cared for. They were patient, attentive, knowledgeable, and took the time to answer questions while showing genuine kind throughout the visit. There positive attitude and dedication truly made a stressful situation much easier. Thank you again 'Ashley & Anthony' for the exceptional service and care - you both are greatly Appreciated. Sincerely Yours, Fredric / Jennifer / Taelor Osborne....

I'm grateful to this clinic; they took care of my sweet girl, and she's back to being herself. I…read morecame home a bit later than usual, and she wasn't herself. Her leg was sore, and I could tell she was in pain. Because her vet doesn't have an after-hours clinic, I started to call emergency vets in my area. The ones in my area are money-driven and were unable to give me estimates on the potential costs. I called VEG and told them about my girl, and money wasn't a priority; my little girl was. She was given medication to help with the pain, and a day or two later, she was back to herself. I'm grateful to VEG. If an ER vet is needed in the future, they will be my choice.

My wife and I brought our rottweiler Roscoe here for emergency care and surgery. Our veterinarian…read morefrom White Rock Veterinarian Hospital referred us for surgery. We had taken him to another Emergency Animal Hospital in Round Rock, but they recommended to use our veterinarian for lower costs. While they were correct on the costs, unfortunately his veterinarian was not able to get him into surgery. It would have saved us probably like $6,000. I will say this emergency animal hospital did an excellent job in caring for our rottie, they kept us informed and provided us all the details we needed to know up front to includes. They also use Cherry for payment plans if you cannot afford the upfront costs. I know my wife worried we were going to have to euthanized him. The thought did cross our mind. But our rottie is very young and since he swallowed a small rubber ball that one of our neighbors through over the fence accidentally and it was in a location that it was retrievable for from his small intestine and stomach area. Post operation he did well in recovery and was ready to come home. This emergency hospital made us and our rottweiler feel like family. They were all very understanding and caring. I would recommend them again. I highly recommend for all pet owners to invest in pet insurance. You never know when you are going to need it for emergencies like we experienced.

Nice canned response. I see you put it on a couple of reviews. Doesn't negate the fact that you…read moredidn't diagnose the problem. You were the veterinarian not me. You did bloodwork you should've known by the coughing and throwing up like the other vet veterinarian that only costI $200. Your canned response won't negate that you failed my pet and many of our pets.

They were wonderful. The young lady who cut him was so friendly. She picked him up and carried him…read moreto the van. He's an old man. They showed up on time. He came back looking so handsome. he's a Shih Tzu so she did perfect. I told her that he is hard of hearing.and that he won't be able to hear what she was very kind and understanding. I will be using them again. I booked a appointment for February. I liked that they came to the apartment to worry about driving since I just moved here. I highly recommend them

Everything! Our Groomer is amazing. Our Averygirl part Lab part hound dog always comes back in the…read morehouse happy and she smells so clean and her hair is in much better shape from some deshedding!! We used Furryland mobile about 6 weeks ago and again today and I am sooo grateful for the wonderful service! While these are not her pictures from today because the house is messy...this is our precious girl living her best life in her retirement home on her retirement back porch!!