Very happy with Dogtopia Bleu has been for play days, he's…read morespent the weekend, has even had a grooming and we are very satisfied. The staff is always happy to greet the fury customers, take good care of them and seem to really care. The groomer did an excellent job Bleu We will be ba

If I could give Dogtopia of Waco a negative review I certainly would! I took my wire haired fox…read moreterrier to be groomed on Monday. I had been getting him groomed every 2 months for the last 2 years by Meghan at Dogtopia. She did a beautiful job every time and my dog just loved her. When I took him this time they did not tell me ahead of time that Meghan was no longer there. I told them I wanted the full spa treatment and for him to have the standard wire haired fox terrier cut that he had always gotten. When I picked him up he had been shaved except for eyebrows and moustache. It wasn't even a clean shave!! He had tufts hanging out all over and places shaved to the skin. The backs of his ears, under his ears and sides of his face and around his throat were shaved to bare skin then they tied a skanky bandana around his neck to try to hide it. They made sure to charge my credit card for $92 BEFORE they let me see my dog. He usually greets all the people in there and explores when we start to leave. This time he just ran to the door and tried to get it open to get out. I get physically ill when I think about how he was treated and handled while they were doing this to him. Something has changed at this Dogtopia in the last few months. I had noticed that the hallway was dirty and smelly the last couple of visits and that the dogs were not as perky and clean looking when they left. Also don't see any familiar staff anymore.

Elizabeth always does an amazing job on my dogs. They always smell so good when I pick them up and…read morelook beautiful.

We have 4 cocker spaniels who are high-maintenance; we took them to Penelopes the first time in…read morepretty bad condition (matts), due to moving here and missing groomings. They came back looking great! We are now regular customers and always pleased with how the dogs look and smell.

We purchased a Groupon offer to try this place out. My elderly cockapoo is too anxious for full…read moregrooming, but he desperately needed a bath. Namen was great to work with, we made arrangements to come in the same day I called, even though it was a Monday. Namen was also so helpful with getting Reggie in and out of the tub. He was always around to help us and answer our questions. The facility is very clean. He has grooming tools, shampoo/conditioner, and towels on hand. I highly recommend this place, and I'm so glad it's here in Waco! Take your stinky pup there and see for yourself. Update: We have been back for full grooming service x2. We love this place, and will continue to use them for grooming and self-service baths.

I made an appointment to bathe my Husky today. It has been a while since he has seen a groomer. I…read morewas greeted with kindness and knowledge. I ended up leaving him to be groomed and have a deshedding treatment. I am so happy with the service and how friendly everyone was there! We will be back for sure! My boy is so important to me and I am very happy!

Ms. Tess is so kind and sweet and she did an absolutely fantastic job on my Boost. We could not be…read morehappier, and we look forward to our next visit! Thank you so much, Ms. Tess for taking such wonderful care of our baby! He LOVED his treat and we love his bandana!

I have been bringing my pup to BowWow Salon for years, at least 3 years. Her cuts are always…read moreperfect. She will take your needs and turn them into a beautiful cut. Customer service is phenomenal the owner is so kind and my pup responds well to her! It is never a hassle of anxious pup or hidden fees. Prices are service are consistent!

First time for my dog with Clipper Wagon... Great results! I…read morehighly recommend Clipper Wagon! Thanks Sandy!

Sandy did a great job with my Sugar. My girl is in her golden years and I love the convenience of…read morenot having to take her to a busy and sometimes chaotic brick and mortar groomer. Sugar was happy too!! And the price is right!

If you have a big dog I would not recommend at all. The lady here told me she would be able to take…read moremy dog, I made sure and called before I went to her, she told me that I would might need to help her. ( mind you, before the appointment I asked for a grooming trim and shedding. And told her that my dog is only 9 months old and has been to a groomer before so he knows his way around the ropes) The whole time I was there the lady was complaining the whole time that he's too big and saying he was being a hassle, which I saw the whole thing and he wasn't even doing that bad, he was literally just being a dog in a bathtub. This was in the morning and she seemed very worn out just by giving my dog a bath. After that she dryed him off and brushed him and and she still made it seem like it was a hassle to deal with him. I started to get irritated at this point so I just start holding him and making it hopefully be for her. And I guess she just wanted to be done even though his paws, his tale and private parts weren't even trimmed and she just thought of this being a "bath appointment" which I never heard of. She did start trimming his feet and peepee area, after I asked. it's very blotchy and she was complaining the whole time while doing it. It's just if you can't do big dogs let people know instead of taking there money!!!

Great groomer! Loved doing business with her. Very understanding of my dog's problem.read more

this place really got over on me bc before they moved to the most recent location I had been in the…read moreprocess of purchasing a lemur for our family. so me and my daughter had been going and spending time with lala the lemur just learning how to interact with them. I had been making payments on our lemur and had about 350.00 left to pay and when they moved to the valley mills drive location they said they were using a different system and they somehow had lost the info and my previous payments and never would have the owner return my calls and so I was screwed out of all that money.

Clearly after reading reviews I will not be stepping foot in this place. It clearly needs to be…read moreshut down, never to open again. I wish I could give it 0 stars. Just reading reviews of what others saw is totally heart breaking.

I am so pleased with the grooming services! Ambra is amazing, as well as the whole fur pets sake…read moreteam. The care and time given to my dog was top notch. I highly recommend this place.

Love this place! All the staff are always such a delight. They truly love what they do. My girl…read morealways gets so excited when she realizes where we are!

Boarded my dog for a weekend trip. He can be a handful but they took excellent care of him. I…read moredidn't worry a bit. He really loved it there and didn't want to leave his new friends.

our 2 Poms were boarded for 6 days. picked them up Friday morning and both to Hewitt Veterinary…read moreClinic on Monday to be treated for Kennel cough! additional $400 cost. vaccines were up to date, came in contact with the other strain. Never came in contact with it at our primary kennel in all the years we been boarding there.