Office experience: I arrived approximately five minutes before my scheduled appointment and checked…read morein with Outpatient after being told I could not check in with Diagnostic Imaging first. After checking in, I was then directed to Diagnostic Imaging to check in there as well. I waited for about 20 minutes before approaching the front desk to ask if they were running behind, as I had been instructed to arrive with a full bladder for the exam. The receptionist called back to check on the delay and informed me it would likely be another 10 minutes. She encouraged me to go ahead and use the restroom, then drink more water in hopes that my bladder would be full again by the time I was called back. Unfortunately, because I had specifically prepared for the appointment as instructed and was unsure how much longer the delay would be, I chose to reschedule and leave since I needed to pick my kids up from daycare by 4. Better communication regarding the delay would have been appreciated.

Saturday night I had to get staples in my head. They took my blood, made me so a urine sample, CT…read morescan of my head, and put an IV in my arm. When they done that blood went everywhere. The doctor didn't know how to search for my veins. I then asked for something to drink multiple times and never got it. I am not happy

I rarely leave reviews like this, but my experience at Saint Luke's East Emergency Department was…read moreextremely disappointing. I arrived at 12:10 a.m. and was not taken to a room until 3:30 a.m. I understand ERs triage by acuity, so the wait alone is not my primary complaint. My concern is what happened once I was roomed. The treatment room was visibly dirty--full trash and dirty-linen receptacles, debris/hair on the floor, and a dirty pillow underneath the bed. I reported it to the nurse and was told it would be addressed. I also took photos documenting the conditions. Dr. Cox was the bright spot of the experience. He was caring, compassionate, and took my concerns seriously. Unfortunately, after he ordered my workup, there were significant delays. Radiology came twice to perform my CT but couldn't proceed because the required IV had not been placed. Despite multiple calls for assistance, my IV wasn't established until more than an hour after Dr. Cox evaluated me. After the shift change, my experience with Dr. Burley was completely different. I found his bedside manner dismissive, accusatory, and lacking compassion. I felt rushed out rather than treated like a patient whose concerns mattered. Between the dirty room, poor responsiveness, delays in ordered care, and dismissive discharge experience, I was extremely disappointed. I appreciate Dr. Cox's professionalism, but based on my overall experience, I would not return to Saint Luke's East for emergency care.

I am extremely disappointed with my experiences at this emergency room. People come to the ER…read morebecause they are sick, scared, or in pain and are looking for help. The last thing they need is to be treated without compassion or empathy. The triage nurse I encountered was extremely rude and made an already difficult situation even worse. If you work in healthcare, especially in an emergency room, kindness and compassion should be part of the job. Patients may already be having one of the worst days of their lives. A little patience, understanding, and even a smile can make a huge difference. The wait times are also absolutely insane. Waiting 5-6 hours to be seen is unacceptable, especially for people who are sick and suffering. Every time I come here, the wait seems to be the same. Perhaps the hospital should consider expanding the ER and adding more doctors and nurses to help meet the demand. It may also be worth considering having separate areas for patients with less urgent illnesses and those experiencing true emergencies, so that people can be treated according to the seriousness of their condition. I truly hope the hospital takes these concerns seriously. Patients deserve to feel heard, respected, and cared for when they come to the ER for help. Compassion costs nothing, and it can make all the difference to someone who is already hurting.

The hours currently listed by both Yelp and Google Maps are incorrect. Go by their website's listed…read morehours (http://www.integrative-medicine-dc.com/make-an-appointment): "Appointment hours are Monday, Wednesday, and Friday from 10:00 AM until 5:00 PM, and Tuesday and Thursday 11:00 AM until 7:00 PM." You can, however, call during different hours to schedule an appointment, but those hours do not reflect the times available for appointments: "Please call us at 202-882-2565 from 9:30 AM until 5:00 PM Monday through Friday to schedule an appointment."

Sadly today I must modify my positive review…read more.. Dr. McGinty is a kind, attentive, patient, welcoming, intelligent, and friendly doctor that I have thoroughly enjoyed calling my primary care physician for almost a decade now. Sadly, his new receptionist (his wife, apparently) shares none of those qualities. Her insistent gatekeeping, boorish inflexiblity, and incredible rudeness even when dealing with very simple corrections to prescriptions has turned a friendly community-oriented practice into an ugly, transparent money grab. I have been left with no choice but to end my relationship, very sadly, with my doctor because of his receptionist. That really sucks, and I couldn't be more disappointed.

Amazing ER experience! Helpful and caring staff. Would recommend for cardiac emergencies.read more

The food service department at this hospital needs a complete overhaul. My mother has severe celiac…read moredisease and cannot have wheat or gluten, yet approximately 95% of the meals she has been served during her recent hospitalizations have arrived with gluten-containing items or have otherwise been prepared incorrectly. She has been hospitalized three times in the past month, and every single time we have had to watch her meals like a hawk because the food service department repeatedly gets her dietary restrictions wrong. At this point, when she receives a meal that is actually correct, it feels like a miracle. Getting her order wrong has become the norm. We have repeatedly explained her dietary restrictions to the staff. We have met with the kitchen manager, spoken with the patient advocate, alerted her care teams, and made sure her celiac disease and dietary restrictions are clearly documented in her chart. Despite all of this, the mistakes continue. Just today, she ordered a meal specifically without gravy and without a bun. They brought her a meal with gravy all over it and a hamburger bun. She had to send the entire meal back. This is not an isolated incident--it is one of what feels like dozens of meals that have had to be sent back because the food service department failed to follow her dietary restrictions. What is especially frustrating is that the department has actually tried to blame these repeated mistakes on construction. That is not an acceptable excuse. Even if construction were somehow affecting food service operations, the hospital still has an obligation to provide patients with food that is safe for them to eat. And celiac disease is only one type of dietary restriction or food allergy. There are many patients in a hospital who may be dealing with serious food allergies or medically necessary diets. Some patients may not be able to see their meal clearly, may be confused, exhausted, sedated, or simply assume that the hospital has provided them with food that is safe to eat. They may eat something they should not and become seriously ill. For someone with a severe food allergy, the consequences can be life-threatening. That is what makes this so disturbing. This isn't about getting the wrong side dish or an incorrect meal preference. This is about patient safety. The LSMC Food Service Department is putting patients in DANGER and nobody is doing a darn thing. We have raised the issue repeatedly with multiple people, yet nothing seems to change. Patients with serious dietary restrictions should not have to rely on themselves or their family members to catch potentially dangerous mistakes before they eat. Patients deserve better than this. Safe food should be a basic part of safe patient care. What if a patient suddenly had breathing trouble directly because of food service not being competent around allergies? This is a MAJOR LIABILITY to Patients and the hospital. LSMC do better and start caring about this before someone gets seriously ill or dies because of your food service incompetence!

Two receptionists on Instagram the whole time, took 2 hours to take a dot... worst spot ever!read more

I haven't been to a PCP/GP in years, due to cancer and other medical ailments; as a result, it's…read morebeen more than 3 years since seeing my Primary Care Physician. After 3 years apparently you're discarded and considered a new patient, and every PCP office I called within the Lees Summit and surrounding areas either aren't accepting new patients or they're not scheduling new patient appointments for a minimum of 5-8 months, leaving me without help after severely injuring my back, I was in so much pain, and I needed immediate care, so I made a same day appointment (on a Sunday) at NextCare Urgent Care is Lees Summit (off of McBaine Drive), and they exceeded my expectations in every way. First, you can make an appointment online, and they honor those appointments (no matter how many walk-ins are there before you.) In addition I have received exceptional care. I've been twice in the last 2 weeks, and have had to call in multiple times. They are always quick to respond and incredibly helpful. From the front desk (who is also the R.T./x-ray tech), to the nurse who was so kind, caring and helpful, to the Dr/FNP Thomas Sims, I have received excellent care. I cannot say enough great things about them. If you need immediate care (that doesn't require going to the ER) I encourage you to make an appointment with NextCare Urgent Care in Lee's Summit. You will not be disappointed.

I went here to get some X-ray's of my knees and the people were very nice and friendly towards me…read more A very nice and clean facility.

ER is good. Surgery is good. Radiology is good. But if they say they are going to admit you,…read morerequest that they do so to a different hospital. I've had multiple very bad experiences and will NEVER allow them to admit me again.

I came here because I was getting Gastric Bypass surgery through The Bariatric Center of Kansas and…read moresurgeon, Dr. Stanley Hoehn, the founded of The Bariatric Center of Kansas. As with The Bariatric Center of Kansas, I cannot express how happy I am with Shawnee Mission Health. After the crazy number of pre-stuff you have to go through, you finally get to the surgery. You're only in there for about 24 hours though, and everyone at the surgery center is amazing. The customer server here is great. They took every chance they could to make me smile and made sure that I had anything I needed. They were constantly cognizant of my pain threshold too, which was very much appreciated because I tend to be a baby when it comes to pain. It was painful, uncomfortable, and embarrassing. But, I really felt like they took as good of care as me as possible. The room was large, super comfortable, and I got to watch the sun rise. What more could you want? And, as for price, I paid about $1,000 for the actual surgery with insurance, and it was worth every penny. All in all, I wholeheartedly recommend Shawnee Mission Health.

This is the worse place to go to the Emergency Room, if I could leave a 0, I would. I took my…read morehusband to this ER and he was admitted to the hospital, this place does not have a functioning hospital and they told us that they will transport him to their other location via ambulance and that there would be no charge since he is being admitted. The ambulance service is now billing us and we have called so many times and disputed the charge, I even filed a complaint with the BBB and they can't even get any answers. I would not take my dog there and we will NEVER go to this ER again. They are terrible and beware of wolves in sheep clothing.. As they try and state they are a Christian hospital.. false information.

I was here last week supporting my partner as they fought sepsis. Of course, I don't prefer to be…read morein any hospital at all, I have the usual complaints of uncomfortable furniture, strong sterile smell and limited privacy as people have to be in and out of the room monitoring the patients, but man, the staff here made this experience as easy as it could possibly be. As a transgender and lesbian couple, we have our reservations on seeking medical attention because it doesn't always feel safe, but when my partner's fever rose to 106F, we had no choice. To our pleasant surprise, from the ER, to the interim room, to the final room that we stayed in for 2 nights, our sexualities, and gender identities did not seem to cause friction of lapses in care. We shouldn't have to consider this, especially in the wake of an emergency, but this is the world we live in. If you are a part of a marginalized community and have reservations about medical care, specifically in a hospital, I can confidently refer you here as a safe place. I hope that we never have to come back, but in the event that we do, I will be rest assured. This hospital is in a convenient location, close to many restaurants if you can't stomach the food, the hospital is easy to navigate and it is very clean.

I have had numerous appointments, treatments and other various interactions at NKC Hospital and…read morealways been afforded their consideration and care. Front office employees are friendly and expedient. If I have to be in that environment I highly recommend NKC.

I had been in chronic pain for six months with bulging discs in my neck when I went to see Dr…read more Bremen. Prior to this I had seen several doctors, been to a pain management clinic, done PT, chiropractor, massage, and even acupuncture. Nothing was relieving my pain to any significant degree so by the time I went to Dr. Bremen I was fairly desperate. The first thing that surprised me is that her first appointment with me lasted a full hour. I can't remember a doctor ever spending that much time with me. Most of it was her asking me questions and getting a detailed history of my symptoms. After a short physical exam she prescribed me some medication which I can report several weeks later is the first medication I've tried that has actually reduced my pain. She also referred me to a shoulder specialist for a previously undiagnosed shoulder problem that could very well be contributing to my neck pain. The other thing she did which no other doctor has ever done was give me her email address. Seems like such a small thing but now if I have a question I don't have to pay for another office visit I can just send her an email and she will respond usually within 48 hours. After my appointment I actually felt physically better for no other reason than I felt like I had finally found a doctor that cared and was going to work to help me find a solution to my pain. I highly recommend Dr. Bremen. Unfortunately it's rare these days to find a doctor who will give you this level of one on one care.

Let me start off by saying, she was the only doctor that was able to diagnose me with having…read moremeningitis. Prior to seeing her I had the worst headaches of my life and my vision was going down hill and was on the verge of not being able to cope with life in general. Prior to me being referred to DR Bremen I had been to the emergency room, my primary doctor and an eye doctor. She truly seems to care and listens to her patients, not the typical doctor that has you in and out within 5 mins.

My son had a horrible car accident in Leavenworth Kansas Feb. 2026…read more The ambulance took him to KU Hospital because they are a Trauma Level 1 hospital. My son broke his neck, spine T1-T8, 5 ribs, left ankle, facial bones. He was 9 days in Surgical ICU because he had 3 major surgeries, and 148 days total in 3 different hospitals for his recovery because he was a Veteran. My point is KU spinal doctor and team did an outstanding job in saving my son's life. He is paralyzed from his nipples down. My son's recovery was brutal. He suffered every minute he had to breathe. He now is looking at the positive things in life, the little things that are important now. He can move his arms. He's alive and in a wheelchair. He has shown positive signs of skin sensation along his whole body; he moved his left side leg. The doctor assessment said he had 3% chance of ever walking again. BUT, GOD. See the best is our loving Heavenly Father (GOD). We are a praying family, and we believe in miracles. My son has shown so many signs of feeling and slight movements. He is on his road to recovery, and HE WILL WALK AGAIN. Wait for his testimony and book. God Is Absolutely Good. God saved my son's life. God gave him a second chance. KU took excellent care of our son, and we are so grateful for their doctors and medical team.

I had a spine clinic appointment the end of June 2026. I saw Dr. Ohio for a very serious problem…read morewith my spine. He went in depth to explain what it will take to do the procedure I need to have. He answered all my questions and was very straight forward about all the details. He spent about 20 minutes with me and did a good examination to make sure of what he was seeing on the CT scans was accurate. He was even kind enough to give me a referral to another Neurosurgeon who has a lot more experience with what I need done. His bedside manor was excellent with me. That's what I call a good DR. !! I would recommend Dr. Ohio to anyone who has a serious back problem.