I signed up for YELP just to rip this place a part. The tone of this review is parallel to the abuse spit on us at URBN Leaf. I have never been to a more dysfunctional, uptight, negative cannabis shop EVER. I go to a lot. My 72 year old mother, buying strictly for medicinal needs, was scolded at by the employee. She is an advanced age and needed me next to her which she was yelled at "that's not allowed." Yet the employee had zero patience for her advanced age needs: emotional disorders, insecure in public, hard of hearing, trouble speaking, dizzy when overwhelmed, confused. So she needed me! Her aid! If the employee had least let us explain that could have been helpful, but rather she was curt, abbrassive and barked! The security guards are immature. The checkin guy for me was decent, my mom got no explanation about discounts. Their covid "laws" are bizarrely severe, comparatively speaking, so obviously their superiority complex is magically protecting us better then the rest. Cee.U.Next.Tuesday (an achronim reserved for worst case scenarios) is the only thing I was chanting when we, thank god, escaped that alter universe black whole of a crap-shop. We arrived with love and excitement. We left feeling raped of our joy and the pleasure of spending our money on cannabis. I'd rather scrape the bottom of my pipe then buy at URBN Leaf. Also, if your ordering pick up to avoid Covid or lines, the wait is super long due to the chaos of this place, not because of popularity. The strict Covid "laws" enforced inside made us feel more unsafe then the Covid itself, are NOT followed by the check in employees, security guards or the order pick up employees. Nothing about this place makes sense, it is Bi Polar and reminiscent of a Trojan animal pit I need weapons to get out alive with my dignity in tact. read more

For a first-timer coming from a 'hostile state', Urbn Leaf was a breath of fresh air (er, heady smoke?). Be ready to show ID at the door and go through a security screening (so it helps not to be all high and paranoid before you enter...but really, they're used to it, and the guards were super cool). You show ID again at the main window and they enter you into the system. This takes a minute on your first visit, but is still quick, and very fast on subsequent visits (plus the system maintains your info regarding discounts...teachers and military can get 10% off! and SD residents and medical patients can get some first-time freebies as well). Once inside there are two lines- one for medical, one for recreational. Queue up and you'll be assigned to the next available budtender. My budtender could see my overwhelmedness (not a word) and assured me that the store was mirrored so the three walls are actually identical...okay, only 1/3 of the awesomeness to deal with...that's better. The two budtenders that helped me during two visits were both wonderful and helpful and will walk you through whatever you're interested in; you're in good hands at Urbn Leaf! Some pro-tips: Dispensaries are cash-only, so either hit your bank ATM for no service fee before coming, or hit the two on-site for a $3 fee. As of this writing there is a $50 for $75 coupon via Yelp which you can use a credit card to purchase, and just bring in your phone with the Yelp app to access it. Only one coupon per person - but you can gift up to three to friends. Thanks to my local buddy Bill for the tip on the 50/75! read more

The shuttle from Ocean Beach to the Urban Leaf Dispensary made me feel like a true VIP! I'll keep it short and sweet... 1. Greeted by a friendly Urban Leaf representative 2. Brought on to a beautiful shuttle w/music and useful information about the dispensary 3. Driven directly to the front entrance and escorted directly to the front of security check 4. Directed to the express lane for quick access to the identification verification area. 5. Guided to the lane that provided fast access to the next available budtender (who are very knowledgeable about the benefits of thc and cbd) 6. Escorted back to the shuttle and returned back to the original pick up spot. 7. I was allowed to enjoy my recently purchased items and share them with the rest of the fellow cannabis consumers on the bus!!!! 8. The best part is that this VIP service is absolutely FREE!!! (They do not provide free product. They simply provide the transportation and VIP service) The entire process made me feel like a truly valued potential customer with the highest quality experience. *I know this may upset anyone that might have experienced something less than spectacular with this company because of long lines but the shuttle service was one of the best experiences I've ever had with a company. Note to management - I did have a few suggestions to take this experience to the next level. Please feel free to reach out for more details. Thank you Urban Leaf for showing what truly quality service is all about read more

Stopped in here for my first ever visit to a dispensary. Within 5 seconds of entering, some ego-infected yahoo, black-on-black commando hate uniform, was waving his magic security wand all over me...like I was Julian Assange or something. Pretty obvious that I was perceived as some sort of threat... I'm an older guy...blue collar...had just finished a job in Mission Hills, so I guess maybe I wasn't dressed the part...or didn't look the part...or maybe he thought I didn't have money, or something, idk. So anyways, as he's attacking me with his coveted wand, I tell him "hey, this is my first time here...maybe my last"...but he could've cared less. By this time, he was maneuvering that saber-sword up into my crotch area. And that's when I finally said "hey, pal, what is going on...?" ..."what the hell are you doing"...? As a customer, I just couldn't possibly go any further. I told him "I'll pass". Naturally, I walked out of there...back to the comfort of my work van...and never to return. Just an incredibly negative...and shocking experience. Wow. What a train-wreck. ***and after reading so many of the other reviews on here...it sure seems that bailing outta there was the prudent thing to do... Funny how my instincts always seem to save me... read more

I have been going to Urbn Leaf for 4 years now. Considered myself a good customer. The stock in their vape cartridges the last 2 years has been horrible, particularly Indica cartridges. I have Complex PTSD and can't use anything else. They had substituted Hybrid and Sativa many times when I go to express pickup. Then stuck with vapes I can't use. They typically only have ONE strain of Indica cartridges. NO SELECTIONS! I have to purchase the same strain the same vendor if I want to buy multiples. EVERY TIME! So I call this morning to order my express pickup and they tell me I've been banned from ALL urban leafs for being verbally abusive to the staff. Because I've COMPLAINED many times of their terrible selection. Fix the problem, don't ban the customers for complaining. Thank you for making the decision for me. read more

Hello, it's me again, g nix Wanting to share with every one too go down south San Diego and check out this shop, I just picked up this vape cartridge KURVANA and is the sickest,hands down my tolerance is at a opiote lite level. Before I would shop at KUSHISM in Van Nuys. I moved to Baja,so I've been Shoping at this jump off URBN LEAF & its killer man All the crew there are helpful No body has attitude unless you do so be cool too these fine young & very mature people Josh since day one has kept me informed me with better medical choices Cheers to Josh for the KURVANA vape cartridges If I may add to all the touring roadie personal out in this area come by and try this ( KURVANA HEAVY HITTER ) We all know you can't please all the people all of the time. Keep on Trucking Man G.Nix 2019/06/25 read more

This has become my go-to weed shop! By far the best/most professional interior design in the market. Pricing may be a bit higher than others, but for me, the convenience makes it worth it. What I appreciate most is they have a separate medical patient line that allows for faster service. They have great referral deals and an awesome point system which turns into savings for you. The staff are very nice and knowledgeable (Devin is awesome) and they have a great selection of products across the board. The only downside is parking, if you come at a busy time you may end up circling around a bit, but I've never had to wait too long. If any friends are visiting from out of state, I make sure to bring them here, as it has a great WOW factor for anyone who's not accustom to these kinds of shops. read more

I went in tonight for the first time! Lines were crazy but that's because of the date 4/20 which I didn't realize since I am not a smoker lol. I went in with no clue what to get for pain. I just knew I needed to get something with just CBD so I won't get the high. The guy (John K) who helped me was amazing and very patient with me as I was tired from work and I didn't know what I wanted nor what to get. He even went out of his way to help me out with $0.21 that I was short for my bill. I would definitely go back if the vape pen and the balm works! To the guy that helped me THANK YOU SO MUCH! I definitely owe you! ^_^ (no they did not bribe me to give them 5 stars they earned it!) read more

Very very suitable for a fast weed service. If using there express service, call it in 15 mins the order is ready for pick up. The line can be out the door and you go to a separate medical/ express line. I go here very often& most I'm inside is 10 mins if that, it works perfect for busy people like me. The weed is great & the advisors go out their way to educate you on products. Overall my fav dispensary to ever go to in San Diego. You must go to. From the security to the staff you will be pleased. Also the staff is very suitable when it comes to sanitary needs. All guards wear gloves and hand sanitizer everywhere, this place is awesome from the beginning to the end. read more

Yea thanks for the good cannibal had to check it out and auth0 what's going on with you guys today this is a formal letter of reference to all 420 that on this July 4th after weekend it is imperative that we get to our destination with no casualties and remain in social distances from one another stay safe and get your meds remember there is al always protecting your interest We are in a state of emergency which gives you the purpose of the power of demand and the demand is for supply this gives it's own stimulus to the value of the premises that marijuana is a viable FDA resource and operates under n accordance with FCC740 As told by IQJ Love-101 read more

Urbn Leaf is my top go to as a medical patient in SoCal. The staff is friendly and helpful from the minute you walk in, as well as having a dedicated medical line really helps with pain management as most places always have a line. On my last visit Rahnessa helped make sure I received the best medicine and care possible, from helping with a faulty cartridge to making an excellent recommendation for sedation/pain. She has helped me twice now and both times I noticed when I walked away I felt even more ready to journey through the day than I had when walking in. Thanks Rahnessa and Urbn Leaf for their services and access to quality medicine. read more

I had been looking for a cart that works for me and fill my needs! I was stuck buying the same thing every time, but decide to ask my cashier Thahn for some help! She greeted me when I walked up and remember helping me last time - made my night! She listened to all of my questions and answered them from an observers point of view not from her personal preferences. She was open and honest with me about products which sometimes is not always the case. She found what my needs were and distinguished products right for what I was looking for. Thahn is my favorite and I'm already looking forward to coming back next time - she's the best!! read more

Super comfortable, and beyond what to expect from a dispensary. If you're a first timer like I was they'll help you the entire way! The front desk is super helpful and inviting and doesn't even feel a real thing that you'd be getting anything weed related here since its so fancy. Definitely worth the money! There's way to many of a selection for this to be real, and the people inside are the most kind to every customer, whether your REC or Medical. hank you so much for the welcoming experience! And thank you to Steve for the help and explaining the options for a vegan friendly customer! read more

My family and I were visiting San Diego for the weekend. Urbn Leaf came highly recommended by everyone that we asked. The facility was very professional and upscale. Our "bud-tender" was Gary, and we couldn't be happier with our experience. He was ridiculously accommodating and patient with us. We asked a lot of questions and it truly seemed as though he was happy to help. He exceeded all of or expectations and provided a magnificent service. We will most certainly be back next time and will be excited to see Gary again! Thank you so much for everything, we are really grateful. read more

I love Urbn Leaf (Bay Park San Diego) in every way possible! As a four time cancer survivor, I am grateful to have something like this available to me. The products are exactly what I need with quite a selection. Their delivery service has saved my life! From the amazing people who answer the phone (and have great suggestions and are ALWAYS patient and kind....Jenessa, Kealin, Nelly! ) to the absolutely friendly drivers that bring it to my door (Delilah was exceptional yesterday!) I appreciate every driver....they have ALL been great. I strongly suggest you give them a try!! read more

This place is awesome . They always have great deals and staff is friendly. Their edibles are super good. Except as soon as we brought up the yelp review for a free pre- roll deal Safiyah changed her attitude completely and rushed us out of the store. We wanted to buy more edibles but her attitude and pressure to write a review quickly made it difficult for us to want to stay. She made our review go from a 5 to a 2. Also we mentioned to her that we wanted higher CBD and she knew that but still let us take one with 0 CBD because she obviously didn't care all of a sudden. read more