This is the way you treat your customers???
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Friday, 15 September
I've ordered THREE time from you, twice through Leafly and once, day before yeaterday! You Acknowledge my order but NEVER fill it!!! I've already reguested a complaint againt Marsh and ASH, re your FALSE advertising, and SALE be damn!
March and Ash
Thanks for reaching out! To help us quickly assist you, please answer a couple of questions.
PLEASE NOTE: Unfortunately, we are unable to process Credit Card Payments at this time.
Did you recently place an order on our site?YesNo
Are you going to TAKE my order and then ACTUALLY fill and delivered it!!!
March and Ash What is your full name?
You lied to me, telling me that you've accepted my order and are processing it NOT!
Deni
Good morning! Please give us your name and the store location you've ordered from so we can locate your order.
I want to talk to a MANAGER, NOT a bud tender, in order to explain, NOT EXCUSE, your lack of professional dealings by your company!
Charles David McClendon, 760-917-7973! You had the product that I want 3 grams, or 6 half grams at the full gram price - Stilly, Sky Walker OG. You CLAIMED that you had the requisite product, but DO YO
do you actually have it in stock?
I DO want you to show my msg to your Manager
Deni
Which shop are you shopping from?
Sorry, Vista location! And I'm NOT happy, because of how you're treating me!
Charles David McClendon
Deni
I do not intend to treat you in any particular, much less negative way. I do wish to assist you in the most seamless way possible, so thank you for your patience and cooperation.
I have to take a break right now, please just fill my order
Deni
I'm not informed on what order you're referring to. I'm not currently seeing any orders under your name/account in our system--when did you place this?
two days ago, the last time! And before that via Leafy! In ALL cases your chat box popped up and said that my order was "in process"! Do you have Stiiizy Skywalker pods in stock?
Deni
Let me reach out to my team to confirm whether we still have that strain of Stiiizy pods in-stock! Any other strains you'd like me to ask them about?
??? I just gave you my name and the location that I'm trying to order from! Charles David McClendon,
Vista location
Read
Deni
From how it was described earlier, it sounded like you had already placed an order with us and just wanted to confirm whether we have the pod in-stock or not. It wasn't presented as a request to take your order. Are you having trouble placing your order through our website?
Forget it! you've been hitting you product to hard! I've already reported my situation to your corporate headquarters! Based on the Vista locations inability to obtain product, I don't believe that they really care about Marsh and Ashe's customer attempts.
I've ordered THREE time from you, twice through Leafly and once, day before yesterday! You Acknowledge my order but NEVER fill it!!! I've already reguested a complaint againt Marsh and ASH, re your FALSE advertising, and SALE be damn!
March and Ash
Thanks for reaching out! To help us quickly assist you, please answer a couple of questions.
PLEASE NOTE: Unfortunately, we are unable to process Credit Card Payments at this time.
Did you recently place an order on our site?YesNo
Are you going to TAKE my order and then ACTUALLY fill and delivered it!!!
March and Ash - What is your full name?
You lied to me, telling me that you've accepted my order and are processing it NOT!
Deni
Good morning! Please give us your name and the store location you've ordered from so we can locate your order.
I want to talk to a MANAGER, NOT a bud tender, in order to explain, NOT EXCUSE, your lack of professional dealings by your company!
Charles David McClendon, 760-917-7973! You had the product that I want 3 grams, or 6 half grams at the full gram price - Stilly, Sky Walker OG. You CLAIMED that you had the requisite product, but DO YO
do you actually have it in stock?
I DO want you to show my msg to your Manager
Deni
Which shop are you shopping from?
Sorry, Vista location! And I'm NOT happy, because of how you're treating me!
Charles David McClendon
Deni
I do not intend to treat you in any particular, much less negative way. I do wish to assist you in the most seamless way possible, so thank you for your patience and cooperation.
Yeah, right! read more