Mr. Case & Fix? More like Mr. Case & Can't Fix shit. So I lived about 1hr away from this place and…read moreI just so happen to be at this mall and went in for a simple screen replacement. Keep that in mind 1hr away. When I got my phone back it worked fine for about a week and the phone screen would just not turn on, it would be extremely glitchy. So I had to make the hour drive back 4 different times to this place because he could never get it fixed. A total of 8hrs was spent on driving back and forth because of the damn issues. Only thing I will say ye did give me a discount on the last replacement. I just can't believe it took 4 times for a screen replacement. Owner is a super friendly guy, but idk how far his expertise goes in repairing phones.

I suddenly noticed a major crack on my IPhone 15 max camera. I took it to the Mr.Case & Fix it and…read morethey were willing to fix it for half of what apple was going to charge me even with the warranty. Then it was revealed that I was just silly and cracked my screen protector, not the actual lens... But they didn't make me feel any more stupid than I already felt. Helped me pick out an even better lens protector for a great price. THANK YOU! Highly recommend this place.

I've known Jeff & Denise for over 15 years, and they never cease to amaze me with their knowledge &…read morehelpfulness when it comes to electronics. Today Jeff offered me several solutions to a broken coax connector to a 32" HDTV and didn't charge a dime. Always the greatest!!!

I checked all the big box stores for a specific key fob battery and they didn't have it, but this…read moreplace did. Before they let me buy the battery they actually checked the key fob battery for me and verified that I didn't even need it. They volunteered to clean it out and wasn't going to charge me but I chose to purchase a battery as a back up anyway. It's a small Mom and Pop shop in Frederick, so even more reason to support it. They also sell all kinds of batteries, including basic batteries that you would normally buy on Amazon for slightly cheaper than Amazon prices.

This is truly one of the best places to go to get batteries and related equipment…read more I go there knowing they are going to have the batteries I need and at a fair price. They don't just stock common batteries; they stock those hard to find batteries!

Excellent comprehensive services for computer and printer support. My laser printer stopped…read morecommunication with my PC and was driving me nuts. After contacting a handful of tech support services, I was left with a possible appointment 2 weeks out. I found Nathan's Computer & Printer Service and he was there the next business day, actually it was a holiday (Labor Day). Nathan solved my issue quickly and taught me how to remedy it if it happens again. Excellent and courteous and quick. Highly recommended!

Emailed me back immediately, concise and to the point. I'm a young woman also, so going into any…read moretype of car shop is intimidating. These guys were very nice and I felt safe there!

The only thing I regret about going here is that I didn't write this review much sooner because…read morethis place deserves 5+++++ stars. Sure, go online and I'm sure you can find places to get the same batteries about the same price from a dozen places, so how do you know where to go? You to the place that goes ABOVE & BEYOND what any customer should/would expect to provide A++++ customer service. Remember the days when all locally owned businesses had that "small town/everybody knows your name" type of service and relationship with their customers? It's MORE than that at Battery One. I needed to get replacement batteries for my motorized scooter before I flew out of the country early the next day. The batteries I need aren't normally in stock at battery places so I was relieved to find they had them, but would be closing in an hour. GPS said it was a 45 min drive, so I jumped in the car but it was rush hour so traffic was bad. When I called from the road, they assured me they'd stay open until I got there. I finally arrived right at closing time and bought the batteries. Because I had never put in batteries before, they kindly offered to do it for me even though they were now closed. He got some tools, took out all the screws in the battery case but it wouldn't open. We both looked to see if there was a screw he missed, a secret clasp or some trick that he/we missed but no luck!!! The only thing he thought might work was to drill out the screw holes in front so it would release, however, he didn't have a drill in the store. He said the Home Depot, which was about 10 mins away, would probably do it for me for free and that he'd even wait for me to go there and back since I was in such a bind. I almost wept! By the time I got to Home Depot, got help and came back, another 30 mins had passed. As he patiently changed out the old batteries, we chatted casually and I found out he wasn't the owner but he knew that the owner wouldn't mind him keeping the store open to help. He also said he was supposed to be playing at a softball game right then but he didn't mind being late. Wow. I felt terrible. But SO impressed by his kindness. After he put the batteries in and made sure the cover was back on the best he could, he even waited for me to take a quick ride around on my scooter to make sure everything was working before he helped me load the scooter back into my car. It was an hour and 15 mins after closing, but he gave me a warm friendly smile and wished me a safe drive home. OMG! You'll never get this level of care and service from a box store or Walmart. Like I said, batteries are batteries. But this kind of service is unheard of! Thank you Battery One. THANK YOU!

I purchased a used large-format printer from MEI and received an expertly reconditioned device at a…read morereasonable price. The owners were extremely helpful and accommodating. Highly recommended.

Very happy to have found them to service our HP Plotters. They have been outstanding! Very upfront…read moreabout costs. Gave me info about new vs replacement vs my repair so I could make an informed decision to fix or replace my old plotter. Ended up going repair, and I could not be more pleased with the result. Technician was great. Our plotter is in tip top shape now. Very honest with their labor and parts costs. So nice to work with a company who understands customer service. If you have a wide-format plotter in need of maintenance or repair, these are the guys to call!

Live in Downtown Frederick. Recently dropped my phone and looking for some sort of local repair as…read morewe have No Apple Store in Frederick County. Screen cracked and a doozey of one at that. Came in without calling or making and appointment. Located off 40 (take the Middletown exit on 70 it's across from the Weis). I brought my iPhone in and was immediately helped (smile included). My phone was immediately priced out ($120 is not bad at all for an entire new screen and screen cover) and the repair was only to take an hour as a part was going to be delivered from their Gaithersburg location. I have a 14 and if they don't have the part for your phone it's nice they have another store they can access. Great experience, good price. Will be back as I drop my phone a lot. They have cases too!

Wasn't a large selection when we happened to go recently looking for a refrigerator. I will say…read morethough, the owner was very attentive and said he would look to acquire whatever it is that we need. It just might take a week or so. Didn't really buy from them since we needed something immediately. I would say call first to make sure they have what you need.

I been dealing with business for more then 15 yrs or so. Very professional. I had bought a…read moreApartment size freezer that has a dent in the front over 13 years ago. And it's still working today. I want to buy used appliances then new