I had a hot water issue, and that was the hot water tank was not working. We can all agree no hot…read morewater is a serious issue. I spoke with Alex on the phone; he guided me through an attempt to cajole the thermocouple to start pumping out a serious flame instead of hoping the pilot light will be enough to heat 40 gallons. However, nothing changed, and the pilot light remained lonely and unaffected. Alex came by this morning to give me an estimate on a new tank; while here he turned the knob from the vacation setting to hot -- as I had done countless times -- and to my surprise the tank turned on. I'm convinced Alex has some magical touch. There was some positive mojo going on between the two of them, and the tank came to life. I want to express my gratitude to Alex for transferring his magical touch -- mojo -- to my hot water tank. I also appreciate his fair estimate for a new tank in the future, and finally being such a professional gentleman. I will be using him as my "go-to" in the desert going forward.. It was a positive experience for both me and my hot water tank, and I'm sure it's the tank that's thanking Alex too.

Alexzander was great. He replaced my water heater in my rental condo same day. I then hand him…read morereplace the water heater in my primary residence. Polite, efficient and reasonable.

Wes was very responsive, effective, cost efficient, and very friendly! Will definitely call him for…read moreall our plumbing needs and highly recommend!

I have used Wes at Desert Plumbing on a few projects. I trust him & his work. Fair pricing…read more Responds quickly. His company is in my contact info for any future plumbing issues.

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Jonathan came over and installed my new Smart Thermostat. He knew all the known brand models…read moreavailable and guided me through the phone application, wi-fi and setup process. I thank owner Roy for sending me his best field tech, who is also a Service Manager. We have been using Priority One for many years, and they offer a great value in the desert.

Michael did a great job on flushing g out water heater yesterday and fixed a handle on my bathroom…read morefaucet , too. Great service and so polite and helpful!

My experience with Valley Plumbing was shocking--and not in a good way…read more Early Thursday as I was leaving for work, I noticed water pooling around my water meter. It appeared I had an underground leak, so I immediately called Valley Plumbing. I've lived in the valley a long time and have seen their trucks everywhere, so they were my first call. The earliest dispatch they had was for that afternoon. While waiting, I decided to prep the area to speed things up. I shut off the main line, tracked down the leak, and excavated the pipe myself. It turned out to be a simple cracked PVC elbow on the 1 1/4" main line. When the technician arrived around 1:30 PM, I showed him the exposed pipe, and he agreed with my diagnosis. He told me he'd generate a quote. Having done plenty of sprinkler repairs over the years, I knew it was a straightforward fix, though I was hesitant to mess with the main line myself. When he came back with a quote for $1,114.00, I was floored. But with the water turned off all day and the late hour making it impossible to get another plumber out, I felt backed into a corner. I didn't want my family without water overnight, so I told him to go ahead. The actual repair took less than 20 minutes. He used one PVC elbow, one coupler, and about 6 inches of pipe--literally about $20 in parts. The rest of the time was spent sitting around waiting 45 minutes for the cement to set before turning the water back on. He arrived at 1:30 PM and was completely wrapped up, paid, and gone by 3:45 PM. I reached out to Valley Plumbing afterward, assuming there must have been a mistake or misunderstanding. I fully expected to pay a few hundred dollars for an emergency service call, but $1,100+ felt predatory. When a manager called back, he explained that $1,114 is just their standard "book rate" for touching a 1 1/4" line. When I asked how $20 in parts and 20 minutes of basic labor justified that cost, he essentially said that's just what they charge, mentioned their techs are professionally trained, and actually thanked me for digging the hole, noting it would have cost even more if they had to excavate. The repair was completed successfully, but charging over $1,100 for 20 minutes of basic PVC work on a pre-excavated hole is completely unreasonable. I will never use this company again.

What a fantastic experience! Starting off with meeting their salesman Julien who showed up on time,…read morewearing a company shirt and listened to what type of system I wanted and what my budget was and then presented me with 3 options all within my budget and within 2 hours of our meeting! Next came the 3 person installation crew: Aaron, Johnathan and Jesus Jr. They showed up on time, in uniform and introduced themselves to me. They installed my new split system ac unit with an inverter compressor with a gas heat fan coil unit and installed new diffusers throughout the house in 10.5 hours working non-stop (I gave them access to the drinks in my mini fridge to keep them hydrated) but I was very impressed with their work ethic! They even fixed the 2 pre-existing issues I had with no air flow in 2 of 3 rooms by rounding out my duct work that had become squished. In the course of moving the old fan coil unit out and the new fan coil unit into the attic, the ceiling sheetrock was cracked; they took pictures and reported it to their boss and brought it to my attention. So, Next Level scheduled a repair man for the ceiling and a Tech to investigate the lack of air flow in the kitchen. 2 days later Roberto and Bryon showed up first thing in the morning. Roberto not only did a great job repairing my ceiling, he also repaired the area around the new thermostat that needed touching up. Bryon adjusted the volume dampers we added to our existing ductwork to force more air to the kitchen that had always been starved of air flow. My whole house is now very comfortable and I'm actually looking forward to receiving my electric bill to see how much I'll be saving!!! I found Next Level by using Google AI and asking for the best AC companies with the best pricing and the highest customer satisfaction ratings and Next Level was one of five companies I interviewed. They obviously have earned their reputation in this valley!!! Thanks again to everyone at Next Level for taking of me.

Our home air conditioning system was not cooling our home, as a result we contacted Next Levesl…read moreair. l spoke to Leo, he was great, he fully explained the problem and what needed to be done to find and fix the problem. He was able to give us a ball park figure of the probable cost. That was something that the company that originally installed the equipment was unable to do. Finally everything was done as quickly as possible and the guys that did the work were great. What an amazing company, I highly recommend them, a truly 5 star company.

Who knew that my 80-pound Standard Poodle's breakfast habits would eventually lead to a plumbing…read morelesson? I don't eat eggs--ever. But every morning I make eggs for my Standard Poodle, and apparently I've been sending the shells down the garbage disposal for years. As it turns out: egg shells + grease + time = a very expensive science experiment. Eric and Luis from USA Drain and Plumbing Works came to the rescue. They explained that our drains needed a full cleaning after years of buildup from oil and my "oops" egg shell habit. They were professional, friendly, knowledgeable, and never once made me feel silly for not knowing that egg shells don't belong in the disposal. What impressed me most was their respect for our home. They wore paper shoe covers while walking on our carpet--a small touch that speaks volumes. Excellent service, great communication, and now both my drains and I are much wiser. The poodle is still getting his eggs, but the egg shells are officially retired from plumbing duty. Highly recommend Eric, Luis, and USA Drain and Plumbing Works!

Called USA Drain to install a bathroom sink/vanity & remove am existing pesital sink. Matthew &…read moreRaymond were technicians that came to do the job. Both were very professional & paid attention to detail so job was done quickly & satisfactory. I highly recommend using USA for all plumbing needs. Also price was fair for the job done.

My family and I have used Crossfire many times and have always had good luck with them. They…read moreinstalled a new Navien tankless water for us and it was such a good decision.

I work has maintenance technician for a hotel in palm springs and crossfire always helps out with…read morerepairs or questions. There team knows a lot about issues with boilers and plumbing.

I needed a gas line split and routed to my grill. They did great work. Easy to schedule.read more

I have used Scotty Foy Plumbing for 2 emergencies - and another 3 or 4 pluming items, the latest a…read morenew toilet install. Robbie had that new toilet installed in less an hour including using a much more substantial wax ring. These men are the best. The office is excellent as is the response, workers and reasonable costs. Scotty Foy has put together an excellent team. Merry Christmas & I hope I only have "planned" service needs in the coming year! Nancy S.

The best! Used many times, water heater, etc. Very professional and courteous. On time and no…read moreissues whatsoever.

Daylen was amazing once again! This visit was for a snake of my kitchen sink pipes! Turns out I…read moreneeded a new garbage disposal! Luckily he had one in the truck. He had my kitchen back up in running after exerting a lot of effort with leaking pipes etc! Just an amazing company all around! They do a great job and don't overcharge! Love the booker who takes the calls! She's a lot of fun and reminds me of my favorite YouTube personality! Hannah Ricketts! lol! Just book these guys! You won't be disappointed!!

I had an issue doing a shower repair by myself and I hit a dead end. I called this company and the…read moregentleman that answered the phone gave me a tip to help me. And mind you, he could've easily just said no wait till I get there and then I'll fix it. But, instead he gave me a valuable tip to do it myself. And it worked! So I no longer needed his help, but I will tell you that in the future, I will call this company versus anyone else.

Anthony was great. Nice to chat while he explained what he was doing under the sink…read more Using his skill, he moved the water filtration system over to accommodate the upgraded machine we wanted in. His pricing is upfront and good deal. Gladly place his business card/sticker on the disposal so we can call him back for future plumbing repair work.