Found this place on Yelp and I'm so glad that I did! Stopped by the showroom in search of some…read moreflooring for my family room and kitchen area...they did not disappoint! Such a huge selection of hard wood, vinyl, laminate, carpet, etc. Kahem was very helpful with his suggestions and expertise. The entire process went seamlessly. Absolutely perfect installation within a reasonable time frame of order being placed. In fact, I highly doubt any other company would have a quick guaranteed installation date like F4L. I am so very pleased with my flooring selection and install. I highly recommend to all!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

Six years ago I had this company lay new flooring throughout my remodeled condo. They did an…read moreamazing job using Armstrong Plank Flooring in most areas, and carpeting in 2 other rooms. Now six years later, there was a problem in two small areas in the plank flooring. One looked like a nail pop, and the other looked like a cut in the material. I called and relayed the problem and was told someone would come out to look at it and repair. They came out yesterday on a cold snowy day and within two hours the problem areas have completely been repaired, switching out for different planks. It's like a new floor all over again. I am blown away by the customer service quality of this business and recommend them to anyone looking for good quality and outstanding customer service.

After having purchased carpeting two years ago and being very, very pleased with the service,…read morequality of the carpet and professional installation, I returned to Telesco looking for a remnant to use at a youth home where I work. They went out of their way to find something that was appropriate and they didn't charge me for the carpeting! Such kind, generous people!

When I built my house, 30 yrs ago: Greg at Harbor Floors installed oak flooring and finished it…read morebeautifully for me. After 15 years: I found it necessary to have the floors refinished; and used someone else. That other person was not welcome back. However: when I thought I could handle the short disruption: I called back to Greg at Harbor Floors. He was able to add me to his calendar, to come to my home for an assessment, quoted the job that day; left it up to me to get in touch after decision was made. I got back to him quickly; and his crew was scheduled to start the work sooner than later;) The job Harbor Floors did is beautiful!!

Lovely family owned business. Greg is honest and takes great care of every customer. Couldn't…read morerecommend them enough!

I would recommend Gary and his company to anyone. I had them install LVT and carpet in my home. The…read morequality and service was outstanding from start to finish. Photos to follow of my before and after transformation. Ask for Gary Garland and you won't be disappointed. Thank you Gary Karrie G.

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

Look no further!! This is your best deal, best service, best value place! Super transparent…read more Excrement quote! Huge carpet selection. Not shady like some other companies where you get a price without knowing why. They charge per sq foot and varies based on the carpet you choose. The quote I received for both second floor and basement was almost half what other people quoted me with a better carpet. Installation was also super smooth. The team is friendly, efficient and clean. Would highly recommend!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

My wife and I were extremely pleased with this couple's expert service…read more Now, we'll be real happy to vacuum our carpet again. We won't have to be embarrassed when family and friends are over and have to walk through our home where there were wrinkles in the carpet. They are all gone, hoping never to pay us a visit anymore. They did an amazing job with professionalism and wonderful care for our home. I have found out that you definitely get what you pay for and with their work, we absolutely did, 100 percent. Joe W

This husband and wife team are amazing, couldn't be more happy with the repairs he did on 3…read morepatches, very reasonable, punctual, and was quick to respond. Will definitely be referring them to friends that are in need of re-stretching of their carpet!

I have used Pleasant Flooring twice, and received excellent service, both in store and during…read moreinstallation. Good carpet at a good price. Even though I was purchasing for rentals everyone was saying that I picked carpet to high end. The price point was good, and I wanted something durable, and stylish. I got that and look forward to my next visit in a few days. You do get what you pay for. The initial carpet is three years and still looks new. I like their selection of carpet, but most of all their customer service. Kind, good prices, and they come out and re measure before installation to make sure measurements are accurate. (That saved me some money. LOL). Leslie A.

The BEST! I had the pleasure of working with Andrew and Todd with installing Mohawk Sanibel luxury…read morevinyl plank in my home. I checked out 4 other businesses, but Pleasant Flooring had the BEST product, service, and price - hands down. I will definitely return when I'm ready for new carpet! Loved their install team too!

We have purchased most of our carpet here over the last 20 years. (I think my parents have too,…read moretheir whole lives). This place is family owned and operated for generations, so customer service is outstanding. The quality of the carpet and the broad selection at Riemer is second to none. We have tried shopping at Lowe's, Home Depot, Costco, empire, etc. and the quality and selection (and value for the money) is just not there. Ps karistan is the best brand of carpet, in my opinion. It's beautiful, it's soft and it holds up well with regular cleaning (modernistic). We had an off-white carpet for 17 years with children and pets and other than a few spots, it's still pretty amazing. lastly: great value for the money. They have good sales. A tip: consider going for a mid grade carpet in the highest grade padding! Unless all you care about is truly lowest price, you will be very very happy with Riemer floors.

Bought second floor carpeting after living with Karastan for over 30 years with no problems, just…read moreneeded a change in color. The nightmare begins, during COVID time frame carpet laid turned out to be from different color lots, manufacturers agreed to replacement. The second carpet was laid with a "shear" defect, that is a grove cit into the middle of carpet that looks like a one inch racing stripe. I asked how can this happen, didn't anybody at Reimer look at the carpet rolls prior to installation ? I guess not. Reimer offered a "settlement" which I foolishly accepted because being near 70 years old, I couldn't move all the furniture on the second floor for the third time. The problems soon started with the second carpet, ripples started to appear. it seems going forward , Riemer was going to charge to come out and look at ($75) the ripples and than charge for the repair. They have been out at least three times for ripples and over $500 dollars to take care of this issue. It seems to be a great profit stream because it was poor installation from I read on Google. just to add to this, areas that they had to de ripple, seem to be holding. but now the ripples are going to new areas . I feel like ripping out the mess and starting over with another merchant, I can't believe it's worth the money to have a endless cycle of restretching. Truely don't know what to do.

We are getting our house ready to sell and we needed new carpet in the basement. We called Bobs…read moreCarpet in Waterford and he came out gave us an estimate that we couldn't resist. Bob and his helper came out and did the whole basement ( almost 1000 sq ft ) , it looks amazing!!!!! Thank you Bobs Carpet!!!! We will refer you to our friends.

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers