5/5 Stars -- Absolutely stellar experience! Best money I've spent in a long time!
We had an awesome afternoon after school here yesterday. We arrived right as they were opening for the afternoon, and from start to finish, the staff made the entire experience incredible.
A few major shoutouts to the fantastic team:
* The Front Desk: I pre-purchased the 6-month prepaid plan online. Even though the front counter was slammed, the girl working was on fire. She flew through the line, fixed my phone app, and never made me feel rushed.
* The Go-Kart Crew: We initially thought the go-karts were out of commission, but the girl and guy running the track got everything up and running smoothly. Management needs to keep them paired up forever because they have it down to a science.
* The Slides: The girl operating the slides was a total ray of sunshine--so friendly and smiling the entire time.
* The Dodgeball Saint (The ultimate highlight): The shorter young man with braids and a beanie working the court was an absolute legend. He was amazing and actively played with my 9-year-old son and another little boy. Unfortunately, my son got a bit too enthusiastic and accidentally blasted him square in the face with a dodgeball. This employee deserves a medal--he didn't get upset at all! After taking a quick moment to accept the bead my son gave him, he came right back out, played a little longer with the kids, and then went on break. Give that man a raise! Next time, I am definitely getting names!
The only plot twist was the girl who took over the court after him. She went full referee mode, blowing her whistle at every single opportunity. She even blew it at my son just for helping to clean up the balls that had escaped the pit.
Minor whistle-drama aside, this Columbia location provided an awesome day. My 9-year-old son could not stop talking about what a great time he had. I truly hope it stays nice because it is going to be a great asset to the community if it does. Management, you have some truly stellar young men and women working here! read more