Our dogs are well groomed and taken care of every time they go. We've been taking our older dog for close to 4 hrs and our puppy almost a year. We love the convenience of going here and the way our pups look and smell when they come home! read more

Best groomer for my West Highland Terrier we've ever had! The noticed my dogs gums had an issue, immediately called us so we could rush him to our veterinarian. read more

Uptown Poochie Parlor - Pet Groomers Near Me - Canton, Michigan

I agree with others.. racist, poor attitude and worst place to take your pet. I get my pet groomed regularly, and my pet has not given anyone else any trouble; they start to complain about how my pet behaves, very lazy to complete the full grooming and not professional at all. I would advise you not to take your pet here because it will be only a matter of time before they decide to make you feel unwelcome. read more

Sometimes I just don't understand negative reviews on here. We (my fiancé and I) have been here multiple times for nail trimmings and a photo shoot (proceeds going to a local shelter of course) and have always been satisfied at least...delightfully surprised at best. We have never left without a smile on our faces. The prices are very fair, if not cheap, and the black-haired kind of punk-rock-ish looking woman always working when we come by is super laid-back, fun, genuine and easy to work with. Support local! read more

We have a Boston Terrier with allergies that manifest as skin irritation. Even though he is easy enough to groom at home, we have difficulty finding the time and he hates getting baths so we decided to try this place. It's close to home and affordable. We explained that he needs hypoallergenic shampoo, etc. and they have always been considerate of that. Although the products have not irritated his skin, we wish they were fragrance-free. His nails seem to be trimmed properly (not too short). The service has always been fast and courteous. Best of all, the dog seems to love going! I also like that they sell some cute handmade local products (although a few more male dog options would be nice). I purchased a new collar from there and it's held up better than those purchased at big box pet stores, plus it can be wiped clean pretty easily with a damp cloth. I will continue taking our dog here and have recommended it to friends. Keep in mind, they do not accept credit cards. read more

Horrible. Never never again! Quality of groom subpar Rude and unprofessional. Extremely over priced Tried this place as it was closer to home than the other grooming shop After this I won't mind driving an extra couple miles read more

Agree with multiple comments on owner's rudeness. Curt to the point of rude on a consistent basis. Dog cuts are adequate although often too short. Owner makes this place not worth the time or money! read more

I was one of Julie's first customers when she first opened and she did a fabulous job and was very humble and kind. Over the years, she has become very unkind and judgmental if your pet hasn't been in for a while. Regrettably, I had referred many friends to her and they all complain about her attitude. The only reason they keep going back to her is because she does a nice job. I stopped going to her because I didn't like being treated so rudely. And she stopped doing my pet personally, which would be OK if she told me someone else was doing them and did a good job. I Could always tell when it wasn't Julie's work (horrible cut) and I would ask if someone else groomed them and she would say "no, I tried something different today and thought it was really cute". I knew that wasn't true, so I stopped going to her because I didn't like how my dog was being cut and I didn't like being lied to and I didn't like being greeted with such an attitude if my dog had mats or was overgrown. Also, many many times she would lie and say my dog was matted and she would shave her down. I knew when my dog would have a mat or two and I would point it out to her and understand if she had to charge me more and I always brush my dog and absolutely knew if there was a mat. I got the impression she couldn't be bothered sometimes and perhaps was so busy so she would just shave my dog down. My new groomer was doing a great job but has retired so I hesitantly decided to give Julie another try begrudgingly. Against my better judgment I called and left a message and asked her to call me with any openings she had. She called me and said she had an opening that week. Then, suddenly when I mentioned my husband picking up my dog instead of me she stopped and said "oh, wait, is this for (so and so) meaning another dog and when I told her she was confusing my dog with someone else's, and we hadn't been in for a while she put me on hold...once she realized it was me she told me since I haven't been in for a while I was considered a new customer now and she doesn't take new customers. That's ridiculous, I had given her so much business over the years and tipped her graciously! And, I never had any incidents with my dog at her salon. My dog is 4 pounds and as sweet as can be. So, I know it was not anything against my dog. She obviously just didn't like me because I called her out when I didn't like the way my dog was groomed once and asked her to fix the hideous fu Manchu beard her employee gave my dog. Obviously, she could have taken me but didn't want to. Clearly there was an opening, and I was not a new client, but according to her I was?? And, just like that she said goodbye and hung up the phone. My family has owned a very successful business for 35 years and I can tell you that is not how you retain your clientele. And, it doesn't matter how many awards you get, when you behave like an entitled snob, word gets out. I've heard many rumors about her as of lately, and I can tell you right now, it doesn't matter how good you are, if you can't treat people with decency and respect you're not worth it. Once again, I regret giving her a second try and honestly being rejected was not why I felt compelled to write a review..although it stung a little, my review and many others exposes who she really is. read more

The owner is the biggest B and would never give her my business. I have referred so many people to her and today we walked in and instead of nicely telling me she is busy can you come back literally slams the door in our faces. Who runs a business like this. Not to mention she opens and closes as she pleases. Very disappointing! read more

This is the worse place that you could possibly take your pet to get groomed. The owner (JESSICA M PELLO, listed as registered agent) is an unprofessional mess, whom I am certain is also a racist. Previously I took my morkie to get cut and she told me that she had to comb out some matting. This surprised me as I brush my dog daily. A few weeks later she tells me that she again had to comb out matting. I then bought a different type of brush and comb to address the issue at home. Today I drop my dog off again and upon pick up I was shocked to find an entire chunk of her skin was showing bruised due to the owner cutting too close to her skin. This after the owner burnt her drying her on a previous occasion. Today the owner said that she cut my dog's front leg to the skin because of matting. This is not true. The truth is that she is just too lazy to do a full groom. Note that others have complained about the same thing. As I began articulating my concerns to the owner she began to laugh. (Showing herself to be a complete child) I was shocked by this and explained that as a consumer I should be allowed to address my concern(s). I explained that she should have called me and allowed me to decide if I wanted my dog cut to her skin. The owner never acknowledged that she should have called me. Instead she insisted that I signed a matting policy which had nothing to do with her calling to ask me if my dog should be cut different than I asked her to be cut. The matting policy simply indicated that they do not take out matting. Again, my dog was not matted. As I am telling the owner how I feel she literally rips the leash from my dog, grabs her in a rough manner and brings her to me waving bye and saying bye-bye, bye-bye and even stretching bye out saying bbbbyyyeeeeeeee. Lol. What a child. I could not believe the lack of professionalism. But, I should have expected it based on what other have said about her and the business. Avoid this place at all costs. Also, if 6oy look at her response to clients who have had issues you will see the unprofessional natur of which I speak and witnessed first hand. I look forward to the comedy of a response that she will undoubtedly leave under this review. read more

I took my two kitties to Uptown Poochie Parlor today for a nail trim, and Julie did an awesome job cutting their nails. Usually they get nervous getting their nails done, but Julie got it done quickly, and effectively and was great with both of my boys! Very affordable, and since we live in Cherry Hill Village we will be back! read more

Appalling Service so rude with no provocation Charged nearly double of the quote . Do Not Go here They do not like new customers at all !!

No, this review was absolutely not made an error. I know what salon I have taken my pet to, and where they were rude. I am not a "salon hopper". I have only been to two dog groomers since being a Canton resident for 20+ years. I actually decided to give you guys a try when you first opened, and continued to utilize you until you decided to unwelcome us back. I know how to communicate effectively, so I know what I am talking about when I say that I was not CLEARLY given a reason. I don't mind that we are no longer customers there, because I am very happy with where we have been going. I get my dog groomed regularly, and he has not given anyone else any trouble. I don't miss the rude tone every time that I called to make an appointment. Whoever answers the phone seems like they are bothered, and only seems to value their own time. If you are so busy and have such a long wait list, perhaps that is why you just rudely dump customers. Maybe you are hand selecting your clientele to make it easy on yourselves. I suppose that's your right as a business owner. Good luck, like I said, I am happy elsewhere! read more

We live in Cherry Hill Village so it is nice to walk the dog to the groomer when the weather is decent. The owner, Julie, has always been nice and our dogs love her. We have been going here for a couple years now and I feel safe leaving my dogs here and they always come home looking and smelling clean. I like how they call 20 mins before your dog will be ready and let you know what the price will be. I think the prices are fair too. read more

I take my 3 Maltese there and they are squeaky clean, coiffed aNd perfumed when they're done. Julie, the owner, is great to work with.

I wouldn't recommend to my worst enemy. The customer service is awful, and the owner is very unprofessional. She took her frustrations on my dog out on me, when she shouldn't have been frustrated in the first place. She shouldn't be in this business, and don't think she will be for much longer if she keeps it up. Very disappointed! read more

I had been taking my dog to this grooming salon for a year, the first groomer was great but when she left I kept getting different groomers that weren't doing such a good job. The last time I took my dog there to her 1pm appointment I arrived on time and was told by the owner that the groomer was not in yet and that we would have to wait until she gets in. Meanwhile a Caucasian woman walks in with two dogs and the owner Julie tells her that her appointment was not til 1:30pm and it was 1pm but she will take them in anyway and they can wait inside until their appointment but I was told to wait in the lobby with my dog who was there on time as scheduled. This Julie (the owner) is a racist and rude. I will never go to this establishment again. If you show up 5 minutes before your appointment she won't come to the door or acknowledge you until the actual appointment time. Don't WASTE YOUR MONEY OR TIME! read more

The service was awful! They treat you like total poop! I was offered recommendations then when I said Yes, they said that they would not recommend it for our dog!? WTF? Why bring it up if you would not recommend the service! Then they got absolutely livid when we came back early. Then they originally quoted $45 then charged $75. They were just pissed off in general. Sorry I did not pick your career Jennifer, quit if you hate the job. read more

Just called for a price quote for a simple bath and was told they will not quote over the phone. The person I spoke with was very short with me and told me I would have to physically bring my dog in for a quote. I have two children's and bringing my 75 lb 11 year old just for a quote is ridiculous. I was not "shopping around" and I told her I just wanted to make sure it wasn't 200 for a bath. Her response was that their prices are competitive. I live in cherry hill and like to support our local businesses. This is not how you should treat potential customers. I'm guessing they have a strong regular business already established otherwise I'm not sure how they are still in business. I foresee them going out of business like all of the other cherry hill businesses which is very sad to me as a resident. read more

I'm really disappointed with this establishment. I called to reschedule an appointment, and the person who answered the phone was so nice. I was then given to Julie to do the actual rescheduling. She was SO incredibly rude and short with me. She was questioning me on the phone about whether or not I was really scheduled with her even though I had just confirmed with the girl before that I was. She couldn't find my last name and asked if it was under a different last name when it's the only last name I have. If she would have listened the first time, she would have found me. She continued to put me on hold, couldn't find me, and I continued to get frustrated. She was just incredibly rude and as the owner, that cannot be justified. I ended up not rescheduling the appointment and made an appointment with another grooming salon. Only go here if you want to be treated rudely and throw your money away. read more

I am a crazy! "its all about my dog" kind of pet owner. I want my baby "my dog" treated like he's a small child. Crazed obsessive pet owner like myself are almost impossible to please, and tend to somewhat go overboard on the spoils of our beloved pets as well as wanting everyone to love and treat them as we do. That being said, I have had a very hard time trusting people with my baby"dog" so the Uptown Poochie Parlor is ONE of many places I've visited BUT the only one that met my high standards of pampering my pooch. The owner DOES treat YOUR pet like its her own! And provides a loving, happy,safe experience for your dog. She go's above and beyond just grooming. She remembers your dogs name, plays with him or her, makes sure they are comfortable, provides toys, very sensitive to your dog's personal needs such as maybe he has a ear infection or a cut somewhere from a accident at home. She will make sure that all the staff is made aware! Ive heard her myself as i was walking out the door and thought to myself WOW she sounds like me. LOL and thats why I will NEVER take my baby(my dog that is) anywhere else!!!!! anyone can give a haircut...but not everyone wants to make the hours that your pet is away from you comfortable. Its not just about location, price, style with me. its about my dog! I love my dog! read more