I shop at TJ Maxx all the time, and I specifically go out of my way to visit this location because…read moreit is one of the only Runway stores I have come across. I have found some great pieces here before, which is why this experience was so disappointing. I picked up a few items, including two expensive white pieces, only to realize they BOTH had visible stains on them. I brought them up politely and simply asked Scarlett P if they could be discounted, as this is something that has been done for me at multiple other TJ Maxx locations without any issue. Right from the moment she responded, her tone was rude, sharp, and unnecessarily argumentative. She immediately said, "I can't discount them, but I can put them as is and if the stains don't come out you can return them," in a way that felt dismissive and irritated, as if I was bothering her just by asking. That alone would have been fine if it was store policy, but the delivery was completely off putting. I still calmly asked if this location just does not allow discounts, because I was genuinely curious, not confrontational at all. From there, her attitude only escalated. She became even more aggressive, short, and dismissive, saying, "I'm just doing what I'm told. We don't do that here because it's already a discounted store," in a tone that felt belittling and confrontational. There was absolutely no reason for it. It was uncomfortable enough that even my partner, who was standing there, asked me afterward what her problem was. That is how obvious and unnecessary her behavior was. I want to be clear, if this particular TJ Maxx truly does not offer additional discounts on damaged items, that is completely fine. Policies are policies. But the way I was spoken to was unacceptable. It felt hostile and completely out of line for a simple customer interaction. To make matters worse, she said the items would be marked "as is" on the receipt, but she never actually did that. So now if the stains do not come out, I am stuck having to explain this entire situation just to attempt a return. I have shopped at TJ Maxx for years. Honestly, the majority of my wardrobe is from there, and I have NEVER been treated this way. I have always had positive experiences, which is why this stood out so much. This interaction was so uncomfortable and unnecessarily aggressive that it genuinely made me question whether I want to return to this location at all. No one should feel talked down to or borderline bullied for asking a simple, reasonable question. I want to be clear, this was not about what she said, it was entirely about how she said it. Her tone was so aggressive and confrontational that it honestly felt like she wanted to argue or escalate the situation. I was genuinely confused by the reaction, and to be honest, it made me uncomfortable to the point where I felt a bit intimidated. I also encourage anyone reading this to look at my profile. I rarely ever leave negative reviews, so the fact that I felt the need to write this should say a lot.

This TJ Maxx has more upscale merchandise (and is more organized and tidy) than other locations in…read morethe Charleston area. In the beauty and personal care area, you can find top brands of body wash, shampoo, and skincare items for a fraction of the price at department stores. I stopped in to do some Christmas shopping and found seasonal clothing such as ugly sweaters in a wide range of sizes. Their sister stores Marshalls and Home Goods are in the same shopping plaza and have a better selection of household items, but TJ Maxx has its fair share too. I recommend checking out both, as TJ Maxx had an item I wanted in the size I wanted and Marshalls did not. I don't think anyone visits TJ Maxx looking for anything in particular- I go in because I'm bored or have time to waste before an appointment. Still, I never leave empty handed.

It's a fun and colorful shop. There's a lot of embroidered tops and dresses here. They almost have…read morelike the Mexican embroidery style to many of the items here. It's a small boutique shop here on King street. Lots of fun and boisterous with the store's own private label as well as other brands sold in here. We can definitely find some cute tops and dresses. Take a little bit of time to browse around and you'll find some unique buys here.

I'm torn. I like…read moretheir clothes, the associates are always helpful and their selection is great. After my first visit here I really wanted to love the store, and I honestly thought I did! I learned after my first visit that this company requires the associates to wear the in-stock clothes during each shift and at the end of the work day they just place them back on the rack. When I'm shopping at a boutique (or any retail store for that matter) and paying full price, I expect to be buying new unworn clothing. A bit gross and kind of deceptive.

The two girls that were working here today 7/25/2025 at approx 4:30pm were BEYOND rude. My friend…read moreaccidentally left her drink on a display as she was looking at a dress and our other friend overheard one of the workers talking badly about her and saying that if the drink is left there she's going to be P*SSED OFF. The other girl was going through inventory and pulled out a size large and said, L? It should be W for whale. They should be fired for this kind of behavior, ESPECIALLY in front of a customer who was shopping for a size large.

Cute clothing, but unfortunately 0 of the 3 sales associates had masks on while all of the…read morecustomers did. I asked a salesperson to put a mask on to help me. She was extremely rude to me and then immediately removed it. Clearly not someone who should work in retail if she can't follow city guidelines or be minimally polite to customers. Would not recommend.

I wish I had caught the young ladies name, she was working the back today and the register! So…read morehelpful and a real sweet heart! This store is organized and the customer service was fabulous! The lady went out of her way to make sure that I was helped and she even made sure that I got some kind of discount for being military. She did not have to do that and I appreciate that she did! I landed two pair of very cute slacks and a nice hair clip! Would reccomend and will be back for sure

Stopped in at H&M on King St, downtown Charleston. This location is the best of the three in the…read moreCharleston area. It's big with lots of variety and the fitting rooms are open again! I will say though that was slightly disappointed that there were so few selections for both men & women that were labeled as L or XL. Also, I was hard pressed to find any slacks that were not cut "slim fit". I'm kinda stocky, so those don't fit me too well. (That's the lost star.) They had a nice selection of shoes, both business casual and sporty styles. I like supporting brick and mortar stores, but I may find myself visiting H&M online more because there is a larger selection.

Great Staff here at the Bowman Road J Crew Factory Outlet in Mt Pleasant!! Came here for our son…read morein town from college. Great selection of shorts and pants and tops for male and females. Excellent value just saved an extra 15% because of college student discount. Easy 5 Stars !!

It's my favorite store in town. I'm a regular customer, and the staff has always been so kind to…read moreme. But unfortunately, there's always a first time. There's a new guy at the checkout, and he's truly the rudest person in the world. He should get a crash course in how to treat customers politely and kindly. If you hate your job, just quit it and find one that makes you happy. Yesterday, when I went to buy a few things, he didn't even respond to the "have a good day" messages my mom and I gave him when we paid for our purchases. It's sad that because of one bad experience or a bad employee, you stop going to a store you love. My mom was very sad because of this guy's treatment.

The store itself is a typical goodwill. A little cluttery and you have to have the patience to…read morerummage. This location is in a prime goodwill donation area. So many brand name and treasure designer items. I would definitely recommend if rummaging through racks of goodwill is your thing!!

Would not recommend…read more Goodwill locations on this side of Charleston are just not worth it. Both locations within the 20 mile radius should just close down or maybe combine all of them so that at least ONE store is filled. Just seems like a waste of space, rent and resources.

Walked around in here with my daughter. Great selection of everything. The only thing I didn't…read moreappreciate after the first half dozen times, was being asked by commission motivated sales people if I wanted their help. Even at the register when we were cashing out, I was asked if any one person helped me. I understand that commission is a thing, but y'all, slow it down a bit. Otherwise, great experience at the Barn.

Decent selection of men's and woman's clothing but their women's boot selection was very limited if…read moreyou ask me. Men's boots had many mor options.

I like Belks a lot. I hadn't been in one in many years and was excited to check it out after…read morerelocating from Florida. First visit was frustrating and based on that visit, I was not pleased. I went into the store to buy two comforters that the website said the store had two of. I walked and walked around the store and there were zero employees to ask about the second one as there was just one that I could find. When every single employee came out of the bathroom at the same time I explained my situation and the lady told me to go back to kids clothes and ask her to help me. I said can you call her and let her know I'm coming and she said no.??? So I left the store, ordered them on line for pick up at the store and got them. Ridiculous!! I bought a shirt for my father in law at the Men's store and the salesperson could not have been more helpful. He was asked to speak as a Veteran at a Fourth of July event and the man doesn't own something red, white and blue.Had to fix that! Great experience. I also bought a cute infant outfit for my neighbor who just had a baby girl. Took awhile as two employees were engrossed in conversation even though I was standing right there waiting to check out. Why still a four you may be asking? I like the quality of their products and they have great sales. I've never seen the same employee twice so maybe they are working on customer service.

You can easily spend a few hours of shopping here as they have an endless variety of clothing,…read moreshoes, and accessories as well as great doorbuster deals. The sales associates were friendly and helpful navigating the store and assisting at checkout when applying for a bells credit card and coupons. There is a parking lot on site available with many entrances to the store. There are restrooms and fitting rooms as well available in the store. The doorbuster deals were incredible as well I was able to purchase a great selection for my summer wardrobe.