Dan and the guys have been rescuing me and my equipment from the ether world of hardware and soft…read moreware glitches for nearly a quarter of a century. They manage to resolve any and every issue promptly and perfectly! Highly recommend them! Thanks Guys - til next time!

I needed a new laptop to go back to school because my wife's Mac just isn't compatible with many…read moreBlackboard applications that my college uses. Dan absolutely hooked me up with a Re-Certified Lenovo Thinkpad laptop. i5 Core processor, 8 GB of RAM, and a Solid-State Hard drive(SSD). Since the hard drive is brand new there's a 3 year warranty on it and he offers remote troubleshooting for any issues I may run into. Dan really stands behind his products! The last time I bought a brand new laptop, about 12 years ago, I paid over $1,000 at an electronic store. This was literally a fraction of the price! My wife was so impressed she said she wants to come back for Christmas to buy our daughter a gaming computer.

I have a 10 yr old apple MAC notebook and recently the key board became very crunchy and impossible…read moreto use. To make a long story short Gene fixed the keyboard and pad and it operates like a new computer. I would highly recommend Gene for any computer problems plus his price was very reasonable.

After trying and failing to resolve a computer issue on my own -- and not being given the time of…read moreday by staff at places like Best Buy -- I called Louisville Computer Repair for help. They answered immediately and seemingly dropped whatever they were doing to answer my questions and help me figure out what to do. As importantly, they spoke in plain language and were very patient with likely silly questions I had -- again, not a common experience with mainstream tech services. We weren't ultimately able to resolve the problem (I had incompatible devices), but I was blown away by LCR's service and conscientiousness. They checked in with me regularly to see how things were going and what they could do to help. I would definitely turn to them in the future and recommend that others do the same.

Went in to get my gaming laptop fixed to launch game that kept freezing after opening after…read moretroubleshooting myself involving uninstalling drivers and reinstalling drivers I couldn't get it to work. I called, explained and asked if they can fix it they said yes I asked if they charged for a diagnostic and they said no. The diagnostic was found, It was a simple setting in my device manager that I overlooked and was charged $25 for a little kid to click disable. Go here to get taxed on absolutely everything, and get charged for services labeled as free.

Go here if you want to be overcharged out the ass, 400 for pc build, 650 for a 400$ case online, I…read moreknow stores need to make profit but their prices are insane, run far away

I have been using PC Quest in Louisvlle, KY for over 25 years. My first experience with them was…read morewhen they built our office computer for the business I was part owner of. Then about 15 years ago, I had them build me, what would be a gaming computer today, which up until last week operated perfectly. When it died, and my attempt of replacing the power supply didn't work, I turned to them for their help, since my hard drive wasn't the issue, and I don't like any Windows OS above 7. PC Quest came through in a jiffy, and during the past 3 hours, it seems like my computer has risen from the dead!. I highly recommend them!

Huge thank you from the Russian School of Mathematics RSM Louisville and our community of students…read moreand parents for helping us transition to teaching online in one week. We could not have done it without you!

Go here if you want to get verbally abused, condescended and called stupid. He absolutely will not…read morelisten to anything you have to say, acts like he knows exactly what the problem is the minute you walk in the door, and will tell you to get out when you try to defend yourself. I asked this man if I needed to show him my Alpha Beta Kappa in electronics engineering and if he thought me stupid, and that's when he kicked me out.

I've been getting my hardware here ever since CompUSA closed so many years ago. Prices are…read morecompetitive, and Gary Hong, the proprietor and head honcho, is a genuinely likable chap. The staff are knowledgeable and won't try to take advantage of non-technical folks, unlike some any other places (*COUGH* Best Buy *COUGH* Geek Squad *COUGH* Darn it my allergies are playing-up-again) I could mention. The place has expanded a lot over the years I have been going there - from a tiny little shop to a decent-sized showroom. This is my go-to place for cables, power supplies, cases or other components. They also sell motherboards, peripherals and fully-built computers. Their website is at http://www.computeroutlet.net/

Had a computer that was hacked with the Trojan Virus. I took it to Technology Plus and they were…read moreable to explain what happened and remedy the situation. Julie, Chris, Sue, and Jeff have great customer service skills and the knowledge to tackle your computer needs. I would highly recommend the company. Thanks, Jon

Tech Plus is very helpful, knowledgeable, and more importantly quick. When I call in with a…read moreproblem, they are on it in short order. Been using them for years and would not go anywhere else.

Was supposed to get curbside...after waiting awhile... had to go in to find out the system wasn't…read moreworking. Maybe someone should have come out and told those of us who were waiting for curbside? Shout out to the person who was able to finally help me after MUCH rigamarole.

Was sold 2 laptops (exact same) under the premise they would go on sale soon and we would be…read moreeligible for price match. Each time we see *the same* laptop (product is the same - - we click on the "buy again" link from our receipt in the app), the sku # is not the same, so they do not honor the price match. When I called Best Buy to complain about the fact that their site literally takes me to a product with a different sky # when I click on "Buy Again" - i got a "oh - you can't click on that, it doesn't work". This is massively misleading and appears to be done with intent. The product itself is great, but the premise under which we made the purpose feels like a complete scam.