My granddaughter prepared a slideshow/movie to be viewed at her high school's sports banquet. She also intended to give DVD copies of this to her teammates. When she asked that I make the DVDs, I told her, "No problem!" Little did I know, that when I had "up"dated my computer, I lost that capability. I tried every trick in the book - for hours. Finally, with the deadline looming, I knew I needed help, but the big question was where to go. I read reviews and started calling. Lucky for me, the first place I contacted had an answering machine. Knew I couldn't wait, so I called the next positively rated tech shop - Technology Plus.
Julie answered, listened very patiently to my tale of woe, then told me that the person who normally deals with that was out at the moment (remember, I had a looming deadline - like only a few hours!), but she'd check and try to get someone else who could help me on short notice. Turns out Jon became my knight in shining armor! Prepared to be admonished for my too many photos, unorganized files, and superfluous programs, I placed my computer in Jon's hands. (He never once scolded me on the neglected state of my computer.) Knowing my pitiful situation, he assured me that my situation was not hopeless. Jon showed me alternative ways to burn the DVDs, explaining the free programs he was using and steps I could take to accomplish my mission. I LOVE this place!
Julie and Jon were super courteous, knowledgeable, professional and great PR for Technology Plus. Their clients include both businesses and individuals. New to the tech age? They can help!
I am already enthusiastically recommending their services to my friends. They not only saved my reputation (in my granddaughter's eyes), they restored my sanity! Wish I could award them 10 stars!!! read more