We flew in to Charlotte to visit our friends in Mooresville and our friends booked a pickup and…read moredropoff between their house and the airport. I received a text the night before to confirm my flight and arrival time. This was already a great sign that I knew my ride was already arranged for airport pickup. I was given our driver's number so I was able to text him directly to keep him updated on my pickup time and place. It was so assuring to know that I was in good hands. Bob was super friendly and we had a good conversation on our drive to Mooresville. Our friends also arranged for dropoff at CLT from their house in Mooresville. Bob was very punctual and we got to the airport well in advance of our flight. Having the same driver was also nice so we continued our friendly conversation. This is a local company so it is nice to support a small business rather than the corporate rideshare businesses. I would highly recommend Car-olina and will definitely keep them in when back to visit our friends again in the near future. Thanks Bob!

Worked perfect for me. Everyone was great and the process was easy. Bob also was vey nice and made…read morecontact with me the day before our return. Would recommend to my mother!

This is my ride when I need to get to the airport or back…read moreAlways prompt and friendly I know the price and can have it ready Carries my bags Car is clean and a nice sliding door I don't need to look to anyone else

This service was absolutely wonderful. Our driver went above and beyond to help us get safely to…read morethe airport for our international move. I cannot recommend this business enough.

Needed a pick up from the Charlotte airport for a quick trip, booked with Charles over the phone -…read moreabsolutely professional and he made everything super easy. The pick up station at Charlotte airport is absolute chaos due to construction and the number of people. Charles made everything super smooth and relaxing- I'm just bummed I didn't take a photo of the gorgeous black Cadillac Escalade with waters and snacks inside- I couldn't ask for better! I will definitely use them again if I find myself in Charlotte!

Great service. Very accommodating. Reasonably priced. I will use them again. I had several…read moredestinationand pickup time changes that were handled without issue. Al A

I forgot to review this service last year, much to my chagrin…read more However, I am in need of their services again, and am going to definitely be giving them a call again! Last time was an absolute 5 out of 5. My family lives in a rural area North of the airport, and they met me (very early!) and made sure I got to my flight on time. The ride was smooth, comfortable, and even though it was early, I could tell the driver was awake, alert, appropriately conversational, and helpful. I cannot recommend them enough!

David picked me up from the airport. He had to wait for 2 hours as my baggage was delayed, and he…read morekept in touch. He didn't seem annoyed at all about the wait - very patient and helped with the luggage. Nice clean, large vehicle. Very professional, good driver, likes what he does. Reasonably priced. Highly recommend!

Ryan was right on time for our 10:30am departure from just outside of Charlotte…read more He was bringing us to some wineries near lake James. He had a hook up for us to play our music too! He got us there right as the first one opened. He had some great trivia about some areas on the way that made out trip fun. Ryan Surprised us and by taking pictures of us with his camera! His services were special, personal and affordable. I cannot wait to book him again!

Beware of massive hidden fees and retroactive surcharges!…read more Our workshop host booked round-trip transportation from Charlotte Airport for our group. We were explicitly quoted $100.00 each for the trip. Even though our group size dropped slightly, we were incredibly generous guests--each rider tipped the drivers $20.00 each, totaling roughly $160.00 in cash tips per driver. After the trip was over, the company hit us with predatory, unannounced fees: A whopping $169.90 surcharge just for dropping two of us off at nearby hotels instead of the airport terminal and an extra $75.00 fee each (!) for "additional time" due to traffic and driver pacing. None of these charges were ever mentioned by dispatch or the drivers during the trip. If the drivers had given us any fair warning that slow traffic, a drop-off deviation or a quick bathroom break would nearly double our original quote, we would have easily passed on the break and just taken a cheap Uber to our hotel from the airport. Charging customers retroactive, surprise fees after issuing a fixed quote is incredibly dishonest business. We have already advised our host to rent vans internally or use a different transit provider next time. Save yourself the financial headache and book with someone else who practices transparent pricing!

Darron was prompt and fun, picked us up in a clean van, played good music and was conversational…read morewith us. After having less than great customer service at Port City we were refreshed to get back in our transportation to get home where the level of service was on point. We would most definitely use Darron again (possibly this trip for other outings) and for coming trips as well as we return each year. Price was cheaper than Uber, delivered great/safe/prompt service and peace of mind that your family can travel safely together while enjoying nights out on vacation. We all write reviews when it's bad service but I'm happy to write one for good service, there are no bad boxes I could check!

Thanks so much for a great experience. Our driver Sharon was wonderful. It was comfortable and the…read moresafest way to go!!

The most reliable , punctual taxi service, provided by Gilbert and his lovely wife Sylvia…read more Long distance or short, early or late pickups, all I ever needed to do was have his phone no. On speed dial and I did!! Highly reccomended

Needed a ride to the airport after flight was cancelled. Never returned my phone call. Not much…read moreelse to say...

I was picked up 5 minutes early, super clean car, and very good service to CLT…read more Previous reviews made me nervous... but I had a great experience.

Book a ride No show and when 8 called the only answer was .... Sorry No Help and no serviceread more

Nice and professional private transportation!!! Luis is the…read morebest!! 10/10 recommend

We have used this van many times, I used it for my weeding when my family and friends need it…read moretransportation we were 16 individuals. Luis is great driver and makes the ride fun. We also use the van to go bar haunting! And is nice to have not to worry about driving anymore!

Arranged for Duke to pick up my in-laws from the airport. Received confirmation via e-mail within…read more15 minutes of reserving online. Everything went smoothly from The airport meet and greet to drop off. Very proactive with text communication and Maria was delightful. Thank you!

Great service and high quality experience. 7 of us rented the party bus for a day and everything…read morewas perfect. On time, smooth ride, super friendly. Made for a perfect day. Thanks V!